Booker Overview

Discover comprehensive insights into Booker, the leading Meeting Management platform. Learn more about product features, capabilities and expert reviews based on 3192 insights and explore use-cases showcasing how Booker enhances Helpdesk management and drives growth.

Here's the scoop on Booker! We've gathered over 3192 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Booker, Acuity Scheduling, Legalesign, Xola, iSpring Suite, etc., all belong to a category of solutions that help Meeting Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Booker is right for your needs? Our Cuspera AI engine can evaluate how Booker fits your specific business needs, industry, and context. Get your personalized assessment report today.

Booker supports business activities such as:

  • Helpdesk Management
  • Onboarding
  • Engagement Management
  • Communication Management
  • Loyalty Management

Booker can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Scale Best Practices, Improve Digital And Social Presence, etc. It can help manage these activities if you use Phone Calls E-Mail and Text SMS for these needs. As a solution, Booker's capabilities include Personalization, Alerts: Popups & Notifications, Feedback Surveys, etc.

Booker Health, Wellness and Fitness Vertical is its biggest customer base.

Reviews

"...Lauren was very helpful over the phone and also followed up with an email with additional information that would assist me with my situation...." Peer review by Maricela Roller

Booker Reviews

11 buyers and buying teams have used Cuspera to assess how well Booker solved their Meeting Management needs. Cuspera uses 3192 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Meeting Management needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Booker.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Onboarding , Engagement Management , as the business use cases that they have been most satisfied while using Booker.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Phone Calls

4.43/5 ★

Read Reviews (40)

"...Special thanks to Katie, the support person that helped me...."
Onboarding

4.43/5 ★

Read Reviews (36)

"...Only to find out on onboarding day that my appointment book does not transfer!..."
Engagement Management with E-Mail

4.82/5 ★

Read Reviews (35)

"...About Booker Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities...."
engaging and following up

4.79/5 ★

Read Reviews (30)

"...Booker helps to keep me from double booking appointments, it also helps me with time management of all of my engagements. ...."
PEER EXPERIENCES
Helpdesk Management with Phone Calls

4.43/5 ★

Read Reviews (40)

"...Special thanks to Katie, the support person that helped me...." Peer review by Mohannad Hammadeh
Onboarding

4.43/5 ★

Read Reviews (36)

"...Only to find out on onboarding day that my appointment book does not transfer!..." Peer review by Lisa O., Owner, Retail
Engagement Management with E-Mail

4.82/5 ★

Read Reviews (35)

"...About Booker Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities...." Peer review
engaging and following up

4.82/5 ★

Read Reviews (30)

38+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3192 insights from peers and experts to help you assess how these Booker use cases fit your Meeting Management needs.

Case Studies

COMPANY CASE STUDIES
Booker case study
CASE STUDY AURA Sauna Studio

Mindbody helped AURA Sauna Studio launch Pittsburgh's first dedicated infrared sauna studio. The platform gave them instant visibility and access to a broad audience through the Mindbody app. Staff use Mindbody daily for check-ins, retail, and appointments, while the owner uses the Business App for... performance tracking. Marketing Suite and reporting tools support growth and decision-making. ClassPass campaigns brought nearly 70 new clients to one location in two weeks and increased visit volume by 26% in 30 days. AURA won the 2024 Best of ClassPass 'Hidden Gem' award.

Read More
Booker case study
CASE STUDY Re5 Wellness & Recovery

Mindbody helped Re5 Wellness & Recovery launch a holistic wellness center in Western Sydney. The team needed a flexible platform to manage bookings, memberships, and daily operations. Mindbody provided customizable solutions, strong onboarding support, and easy integration with other tools. The pla...tform's marketing tools enabled targeted messaging and automated outreach. Re5 saw cost savings and improved business confidence using Mindbody.

Read More

Frequently Asked Questions(FAQ)

for Booker

What is Booker?

Booker is a cloud-based management Platform. It simplifies spa and salon management with Online Booking Software. It helps to retain customer relationships and grow revenue.

What is Booker used for?

Booker is a Meeting Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Onboarding and Engagement Management .

What are the top features of Booker?

Personalization, Alerts: popups & Notifications and Feedback surveys are some of the top features of Booker.

Who uses Booker?

Booker is used by Health, Wellness And Fitness, Consumer Services and Hospitality among other industries.

What are Booker alternatives?

Acuity Scheduling, Legalesign, Xola and ISpring Suite are popular alternatives for Booker.

Where is Booker located?

Booker is headquartered at San Luis Obispo, CA 93401,USA.

Popular Business Setting

for Booker

Top Industries

  • Health, Wellness and Fitness
  • Consumer Services
  • Hospitality

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used Booker to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Booker

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.05/5 ★

Read Reviews (80)
Alerts: popups & Notifications

3.20/5 ★

Read Reviews (58)
Feedback surveys

4.81/5 ★

Read Reviews (23)
Dashboard

3.92/5 ★

Read Reviews (16)
Recording

4.10/5 ★

Read Reviews (14)
FEATURES RATINGS AND REVIEWS
Personalization

4.05/5 ★

Read Reviews (80)
Alerts: popups & Notifications

3.20/5 ★

Read Reviews (58)
Feedback surveys

4.81/5 ★

Read Reviews (23)
Dashboard

3.92/5 ★

Read Reviews (16)
Recording

4.10/5 ★

Read Reviews (14)

IT and Other Capabilities

for Booker

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.27/5 ★

Read Reviews (120)
Data Import

3.61/5 ★

Read Reviews (513)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.27/5 ★

Read Reviews (120)
Data Import

3.61/5 ★

Read Reviews (513)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.58/5 ★

Read Reviews (68)
Chat Support

4.38/5 ★

Read Reviews (120)
Phone Support

4.17/5 ★

Read Reviews (94)
24/7 Support

3.95/5 ★

Read Reviews (867)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.58/5 ★

Read Reviews (68)
Chat Support

4.38/5 ★

Read Reviews (120)
Phone Support

4.17/5 ★

Read Reviews (94)
24/7 Support

3.95/5 ★

Read Reviews (867)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (5)
Analytics

4.53/5 ★

Read Reviews (22)
Custom Reports

3.61/5 ★

Read Reviews (466)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (5)
Analytics

4.53/5 ★

Read Reviews (22)
Custom Reports

3.61/5 ★

Read Reviews (466)

Software Failure Risk Guidance

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for Booker

Overall Risk Meter

Low Medium High

Top Failure Risks for Booker

Vendor Profile Details

Company Name

Mindbody, Inc.

HQ Location

San Luis Obispo, CA 93401,USA

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