Xola Overview

This is a summary of the comprehensive capabilities and benefits of Xola based on over 2486 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Xola, Keatext, Qualtrics XM Discover, Cognigy.AI, etc., all belong to a category of solutions that help Meeting Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Xola is right for your needs? Our Cuspera AI engine can evaluate how Xola fits your specific business needs, industry, and context. Get your personalized assessment report today.

Xola supports business activities such as:

  • Helpdesk Management
  • Engagement Management
  • Sending & Publishing Communications
  • Rating And Review Management
  • Social Media Analytics

Xola can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Scale Best Practices, Improve ROI, etc. It can help manage these activities if you use Promotions Phone Calls E-Mail etc. for these needs. As a solution, Xola's capabilities include Personalization, Dashboard, Ticketing, etc.

Xola Hospitality Vertical is its biggest customer base.

Reviews

"...In these times of outsourced and call center driven sales and customer service..." Peer review by Jack Atlasov

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Xola solved their Meeting Management needs. Cuspera uses 2486 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Meeting Management needs.

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Xola.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve ROI
  • Improve Consistency
  • Grow Market Share
  • Increase Customer Life Time Value
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Increase Average Basket Value
  • Shorten Ramp Up Time
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Engagement Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Xola.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Promotions and Phone Calls

4.78/5 ★

Read Reviews (46)

"...In these times of outsourced and call center driven sales and customer service..."
Engagement Management with E-Mail and Website

4.23/5 ★

Read Reviews (42)

"...It saves me time by auto emailing directions, confirmations, follow ups, and promotes social markeing..."
engaging and following up

4.10/5 ★

Read Reviews (37)

"...ok, there is nothing PRO to write except the abandone booking view even that they don't give you the contact just an email follow up!..."
Sending & Publishing Communications with E-Mail

4.14/5 ★

Read Reviews (32)

"...like that when I get booked a tour it sends an email to me...."
PEER EXPERIENCES
Helpdesk Management with Promotions and Phone Calls

4.78/5 ★

Read Reviews (46)

"...In these times of outsourced and call center driven sales and customer service..." Peer review by Jack Atlasov
Engagement Management with E-Mail and Website

4.23/5 ★

Read Reviews (42)

"...It saves me time by auto emailing directions, confirmations, follow ups, and promotes social markeing..." Peer review by Erik Stein
engaging and following up

4.23/5 ★

Read Reviews (37)

Sending & Publishing Communications with E-Mail

4.14/5 ★

Read Reviews (32)

"...like that when I get booked a tour it sends an email to me...." Peer review by Matt Gromek, Consumer Services

44+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2486 insights from peers and experts to help you assess how these Xola use cases fit your Meeting Management needs.

Frequently Asked Questions(FAQ)

for Xola

What is Xola used for?

Xola is a Meeting Management Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Helpdesk Management, Engagement Management and Sending & Publishing Communications .

What are the top features of Xola?

Personalization, Dashboard and Ticketing are some of the top features of Xola.

Who uses Xola?

Xola is used by Hospitality, Entertainment and Sports among other industries.

What are Xola alternatives?

Keatext, Qualtrics XM Discover and Cognigy.AI are popular alternatives for Xola.

Where is Xola located?

Xola is headquartered at San Francisco, California.

Popular Business Setting

for Xola

Top Industries

  • Hospitality
  • Entertainment
  • Sports

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used Xola to Increase sales & revenue and Enhance customer relationships

Peer and Expert Opinion on Features

for Xola

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.25/5 ★

Read Reviews (68)
Dashboard

3.96/5 ★

Read Reviews (44)
Ticketing

3.30/5 ★

Read Reviews (28)
Alerts: popups & Notifications

3.56/5 ★

Read Reviews (21)
Recording

3.58/5 ★

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Personalization

4.25/5 ★

Read Reviews (68)
Dashboard

3.96/5 ★

Read Reviews (44)
Ticketing

3.30/5 ★

Read Reviews (28)
Alerts: popups & Notifications

3.56/5 ★

Read Reviews (21)
Recording

3.58/5 ★

Read Reviews (13)

IT and Other Capabilities

for Xola

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.95/5 ★

Read Reviews (136)
Data Import

3.37/5 ★

Read Reviews (263)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.95/5 ★

Read Reviews (136)
Data Import

3.37/5 ★

Read Reviews (263)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.92/5 ★

Read Reviews (82)
Phone Support

4.79/5 ★

Read Reviews (58)
Email Support

4.72/5 ★

Read Reviews (40)
24/7 Support

4.61/5 ★

Read Reviews (589)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.92/5 ★

Read Reviews (82)
Phone Support

4.79/5 ★

Read Reviews (58)
Email Support

4.72/5 ★

Read Reviews (40)
24/7 Support

4.61/5 ★

Read Reviews (589)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.11/5 ★

Read Reviews (93)
Custom Reports

3.68/5 ★

Read Reviews (318)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.11/5 ★

Read Reviews (93)
Custom Reports

3.68/5 ★

Read Reviews (318)

Software Failure Risk Guidance

?

for Xola

Overall Risk Meter

Low Medium High

Top Failure Risks for Xola

Vendor Profile Details

Company Name

Xola

Company Website

https://www.xola.com/

HQ Location

San Francisco, California

Employees

51-100

Social

Financials

SERIES A