cuspera logo CUSPERA

Blackbaud eTapestry vs InStream: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud eTapestry vs. InStream is based on a specific set of business needs and context. The comparison uses 3493 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and InStream

Blackbaud eTapestry, InStream, Blackbaud CRM, Virtuous CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

InStream focuses on Contact List Management, Communication Management with Social Media, Social Media Management with Social Media, Engagement Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than InStream for

Software Failure Risk

  • medium

logo InStream

Focus area

Software Failure Risk

  • low

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

InStream | Sales, contact management and relationship automation tool

Age

1981

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

42

Total Goals
(we found evidences for)

9

8

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


campaign management

campaign monitoring


social media management

social media analytics

scheduling post to social media

managing social media account


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management



content management


products & pricelist management






generation of new leads



motivation management


loyalty management


conversion management



pipeline management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Manage risk

  • Improve digital and social presence

  • Build brand awareness

  • Improve efficiency

  • See 5 more

Top Channels

Channels Used

  • social media

  • e-mail

  • phone calls

  • offline

  • video

  • LinkedIn

  • point of sale

  • on premises

  • website

  • promotions

  • Twitter

  • Facebook

  • mobile

  • causes and charity

  • coupons

  • display advertisement

  • events

  • trade shows

  • mass media

  • television

  • user generated content

  • blogs

  • See 19 more
  • social media

  • e-mail

  • phone calls

  • offline

  • video

  • LinkedIn

  • point of sale

  • on premises

  • website

  • promotions

  • Twitter

  • Facebook

  • mobile

  • causes and charity

  • coupons

  • display advertisement

  • events

  • trade shows

  • mass media

  • television

  • user generated content

  • blogs

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting