Blackbaud CRM and iMIS, An In-Depth Comparison 2026

Comparison Summary

Blackbaud CRM is strong in data integration and is tailored for large enterprises and non-profits. It boosts customer relationships and digital presence. iMIS excels in membership and event management, appealing to enterprises and non-profits, focusing on communication through various channels.

Blackbaud CRM: Blackbaud CRM offers advanced fundraising and CRM software for organizations. Productive relationships are built using industry-leading tools.

iMIS: iMIS enables connections with members, donors, and constituents on any device. Engagement is deepened, satisfaction improved, and retention increased.

Blackbaud CRM iMIS
Key Capabilities Supported Blackbaud CRM focuses on direct marketing and relationship management, fitting businesses aiming to enhance communication and engagement. → iMIS supports engagement and membership management, making it suitable for organizations that prioritize active member interaction and event handling. →
Business Goals Blackbaud CRM facilitates improved digital and social presence, enhancing customer relationships and increasing lifetime value. → iMIS aims to enhance customer relationships and boost sales, supporting organizations keen on improving their member and client engagement. →
Core Features Blackbaud CRM provides robust data import and custom reporting, catering to the need for detailed analytics and secure data management. → iMIS offers training and onboarding plus integration capabilities, beneficial for users transitioning or improving organizational workflows. →
Vendor Support Blackbaud CRM offers comprehensive support with 24/7 availability, aligning with needs for constant connectivity. → iMIS provides extensive training and onboarding, emphasizing ease of use and support for new users. →
Segments and Industries Blackbaud CRM is favored by large enterprises and non-profits, supporting sectors like education and healthcare. → iMIS caters to large enterprises and non-profits, serving industries like religious institutions and computer software. →
Operational Alignment Blackbaud CRM integrates smoothly with corporate workflows, ideal for large-scale operations. → iMIS fits well in environments valuing engagement and event-driven interactions, adaptable for dynamic user needs. →

Blackbaud CRM and iMIS: Best activities based on customer satisfaction

Most deployed common Activities for Blackbaud CRM and iMIS

How can Blackbaud CRM and iMIS enhance your Contact List Management process?
Blackbaud Crm and Imis both manage contact data and track donor information. Blackbaud Crm focuses on donor information and donation tracking, while Imis manages membership and interacts with an external LMS. Imis also combines contact management with web publishing, providing organizations with greater data visibility. Blackbaud Crm excels at contact tracking, allowing for collection of biographical information, media uploads, and giving history.
"...I used it in the development department in a variety of ways:Donor information-donation tracking, contactable informationWebsite platformMembership selling and trackingManaging campaignsEvent..." Peer review by Verified User, Vice-President in Other, Non-Profit Organization Management
"...I love that we have one system that will track our income, manage membership, email contacts, manage our website and pull reports...." Peer review by Director in Marketing

Blackbaud CRM in Action: Unique Activities

How does Blackbaud CRM address your Relationship Management Challenges?
Blackbaud CRM is a cloud-based solution that helps enterprise-level nonprofits manage fundraising and marketing activities.nIt provides comprehensive customer relationship management features, including reporting and data analysis.nThis software helps organizations build stronger relationships with their constituents by enabling them to tailor their approach based on individual needs.
"...It is used to run reports and in overall relationship management with key people...." Peer review by Executive in Marketing

iMIS in Action: Unique Activities

Why is iMIS the best choice for Engagement Management?
iMIS helps organizations manage member engagement through various tools. This system includes a robust API, a built-in engagement scoring engine, and dynamic dashboards to analyze member data. iMIS also allows organizations to unify databases, online payments, websites, and third-party applications into a single cloud-based platform.
"...iMIS Cloud offers the very latest in technology, including a powerful API with hundreds of proven integrations, a built-in engagement scoring engine, dynamic dashboards, an optional Web CMS, and all the features you need to manage your organization...." Peer review from Advanced Solutions International
Why is iMIS the best choice for Event Management?
Imis Event Management assists organizations in managing event registration and administration. nIt integrates with membership databases, website content, and financial management features.nThe system provides a comprehensive solution for tracking member activities, managing dues, and facilitating fundraising efforts.
"...I never imaged I would still be using the same software so many years later, but it really has grown into a complete member management, event management, website content tool, and a super report writing tool...." Peer review by Myrna S.
How does iMIS address your Training & Onboarding Challenges?
The software provides numerous online training opportunities. The annual conference offers a platform for professional development. Customer support is readily available.
"...A lot of online training are available and annual iMIS conference is a great place to attend...." Peer review by Ashish P., system and database admin, Hospital & Health Care
How can iMIS enhance your Membership Management process?
The software simplifies membership management. It helps track members, donations, and events. It also includes features to manage volunteer activities, groups, and websites.
"...Good, basic membership management software...." Peer review by User

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting

Blackbaud CRM iMIS
Peer score 3.6 4.0
Peer insights 672 814
Top industries
Non Profit Organization Management 62.0%
Education 15.0%
Hospital & Health Care 6.0%
Non Profit Organization Management 49.0%
Computer Software 10.0%
Religious Institutions 7.0%
SMB and Mid-Market 87.0% 94.0%
Enterprise 13.0% 6.0%
Pricing Blackbaud CRM

News

Latest Blackbaud CRM news

Blackbaud Reinforces Its Responsible AI Approach With Independent Certifications

Blackbaud has achieved two RAISE Pathway certifications from the Responsible AI Institute, validating its responsible AI governance practices. The Generative AI Foundation Badge and the Responsible AI Foundation Badge confirm Blackbaud's adherence to global standards, including NIST and ISO/IEC, ensuring trust in its AI-powered solutions for social impact organizations.

18/08/2026 - source

Latest iMIS news

iMIS Recognized as a 2025 Top-Rated Software by Gartner Digital Markets Sites Capterra, Software Advice, and GetApp

iMIS, developed by Advanced Solutions International (ASI), has been recognized as a 2025 Top-Rated Software by Gartner Digital Markets sites, including Capterra, Software Advice, and GetApp. This recognition highlights iMIS's excellence in association and membership management, based on user reviews and ratings in areas such as ease of use and customer support.

20/08/2025 - source