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Blackbaud CRM vs FreeAgent CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud CRM vs. FreeAgent CRM is based on a specific set of business needs and context. The comparison uses 1225 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud CRM and FreeAgent CRM

Blackbaud CRM, FreeAgent CRM, Giveffect, Blackbaud eTapestry, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud CRM covers Direct Marketing with Website, Contact List Management, Communication Management with E-Mail, Relationship Management with Offline, etc.

FreeAgent CRM focuses on Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud CRM

Focus area

Software Failure Risk

  • low

logo FreeAgent CRM

Focus area

Software Failure Risk

  • medium

About

Blackbaud: World's Leading Software Company Powering Social ...

CRM and Work Management

Age

1981

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

34

35

Total Goals
(we found evidences for)

5

11

Top Processes

Evidences indicate better relative satisfaction



contact list management


relationship management


communication management

sending & publishing communications


engagement management

engaging and following up


sales document management

contract management

proposal & quote management


helpdesk management


workflow management


knowledge management


training & onboarding


revenue cycle management



content management


campaign management


lifetime value management



generation of new leads




sales review & feedback



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • See 2 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more
  • e-mail

  • mobile

  • text SMS

  • promotions

  • phone calls

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting