Overview: BigCommerce and Virto Commerce as E-Commerce Platform Category solutions.

BigCommerce and Virto Commerce are both notable e-commerce platforms but they cater to different enterprise needs. BigCommerce appeals primarily to large enterprises in the retail and manufacturing sectors through robust product and price management, while also enhancing sales and customer acquisition. Virto Commerce is more focused on nurturing customer relationships, with a strong emphasis on loyalty management, making it favorable for IT and software companies. Both platforms offer 24/7 support, though BigCommerce provides more diverse support channels.

BigCommerce: BigCommerce offers ecommerce solutions with open-platform flexibility and extensibility. It is becoming the industry's most versatile solution; request a demo today!

Virto Commerce: Virto Commerce provides enterprise-grade eCommerce and marketplace solutions designed to drive growth and future-proof businesses. Digital experiences are unlocked with their innovative B2B platform.

BigCommerce and Virto Commerce: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

BigCommerce enables comprehensive product and pricelist management, supplementing these with tools for communication, advertisement, social media analytics, and helpdesk management. read more →

Virto Commerce offers expertise in loyalty management and community building, alongside proposal, quote management, and content management. read more →

Business Goals

BigCommerce focuses on acquiring customers and boosting sales revenue. It also works on enhancing customer relationships and improving digital presence. read more →

Virto Commerce aims to enhance customer relationships and foster brand awareness, alongside customer acquisition and increasing sales. read more →

Core Features

BigCommerce is known for its integration capabilities, data import/export, AI features, and custom reporting; easing migration and offering strong security and privacy. read more →

Virto Commerce provides analytics, custom reports, compliance support, and AI-powered features; ensuring security and privacy along with essential integrations. read more →

Vendor Support

With BigCommerce, users receive extensive vendor support through 24/7 service, along with chat, phone, and email support. read more →

Virto Commerce offers 24/7 support, backed by basic channels like email and chat, meeting essential service needs. read more →

Segments and Industries

BigCommerce serves large enterprises in retail and manufacturing, extending to medium markets, and small businesses. read more →

Virto Commerce is mainly targeted at large enterprises in IT and computer software, with minimal presence in other segments. read more →

Operational Alignment

BigCommerce fits well within operations aimed at promoting through websites and e-mails, serving a varied industry backdrop. read more →

Virto Commerce supports omnichannel strategies, tuned for IT and software companies' operations, primarily through promotions and websites. read more →

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Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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BigCommerce in Action: Unique Use Cases

Why is BigCommerce the best choice for Products & Pricelist Management?

What Are the key features of BigCommerce for Helpdesk Management?

What Are the key features of BigCommerce for Social Media Management?

How can BigCommerce enhance your Communication Management process?


Virto Commerce in Action: Unique Use Cases

How can Virto Commerce optimize your Loyalty Management Workflow?

Why is Virto Commerce the best choice for Community Building?

What Are the key features of Virto Commerce for Content Management?

News

Latest BigCommerce News

Fortis and BigCommerce Announce Payments Partnership to Simplify Checkout and Accelerate Business Growth

Fortis and BigCommerce Announce Payments Partnership to Simplify Checkout and Accelerate Business Growth

15/09/2025 - source

Latest Virto Commerce News

Virto Commerce and Bosch Scale a B2B Loyalty Portal

Virto Commerce and Bosch Home Comfort Group have collaborated to scale a digital loyalty portal serving over 150,000 users across Europe. This API-driven platform, built on Virto's modular Commerce Innovation Platform, supports numerous brand-country combinations and integrates with over 115 fulfillment providers. The portal enhances Bosch's digital partner engagement strategy, enabling efficient product registration and loyalty point redemption.

31/08/2025 - source

Business Setting

BigCommerce

Virto Commerce