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Compare BigCommerce vs Ecwid

Comparison Summary

For BigCommerce vs Ecwid comparison, Our AI algorithm looked at 16134 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using BigCommerce and Ecwid to solve their respective business needs.

Pros and cons of BigCommerce and Ecwid

BigCommerce is more suited to businesses that require Products & Pricelist Management and Helpdesk Management with Chat where as Ecwid is focused towards Helpdesk Management with User Generated Content and Advertisement with Social Media .

Both BigCommerce and Ecwid are E-Commerce Platform software, peers recommend BigCommerce for social media analytics and social media management where as Ecwid is more known for helpdesk management .

logo BigCommerce

Focus area

BigCommerce is better than Ecwid for

Software Failure Risk

  • medium

logo Ecwid

Focus area

Ecwid is better than BigCommerce for

Software Failure Risk

  • low

About

Ecommerce Solutions Through Open-Platform Flexibility | BigCommerce

Add an online store - ecwid.com

Financials

SERIES F

SERIES B

Business Need

Total Processes
(we found evidences for)

117

74

Total Goals
(we found evidences for)

20

16

Top Processes

Evidences indicate better relative satisfaction


products & pricelist management



social media management

social media analytics

scheduling post to social media

managing social media account

engaging on social media

monitoring social media


communication management

sending & publishing communications

tracking & monitoring communications



engagement management

engaging and following up


promotion management


content management

content publishing



training & onboarding


sales document management

proposal & quote management

contract management



loyalty management

identify target customers

customise loyalty program



channel management


touchpoint management


campaign management

campaign analytics

campaign monitoring


discount management


rating and review management


community building


lifetime value management


workflow management


knowledge management




account management


generation of new leads


social media marketing


business development


referral management



payment management


conversion management




influencer marketing


contact list management


category management


customer feedback management

measuring customer satisfaction


trade show marketing


relationship management




segmentation and targeting


international marketing


revenue cycle management



lead qualification

lead qualification: technographic


sales review & feedback



competitive intelligence


compliance & governance


personalized marketing


subscription management


bundling of products



courses & assessment

create learning path





relationship marketing







billing and invoice management



sales call management



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve ROI

  • Grow market share

  • Launch new products

  • Improve brand engagement

  • Improve efficiency

  • Increase customer life time value

  • Improve internal communications

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve consistency

  • Manage risk

  • Improve visibility

  • Increase average basket value

  • See 17 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve efficiency

  • Build brand awareness

  • Grow market share

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve navigation

  • Improve stakeholder relations

  • Launch new products

  • Reduce bounce

  • Improve brand engagement

  • Establish thought leadership

  • See 13 more

Top Channels

Channels Used

  • promotions

  • social media

  • offline

  • coupons

  • point of sale

  • website

  • e-mail

  • Facebook

  • user generated content

  • blogs

  • mobile

  • chat

  • phone calls

  • Pinterest

  • Instagram

  • review sites

  • mobile app

  • Amazon

  • Snapchat

  • video

  • newsletter

  • trade shows

  • display advertisement

  • eBay

  • Facebook page

  • games

  • on premises

  • omnichannel

  • See 25 more
  • promotions

  • social media

  • offline

  • coupons

  • point of sale

  • website

  • e-mail

  • Facebook

  • user generated content

  • blogs

  • mobile

  • chat

  • phone calls

  • Pinterest

  • Instagram

  • review sites

  • mobile app

  • Amazon

  • Snapchat

  • video

  • newsletter

  • trade shows

  • display advertisement

  • eBay

  • Facebook page

  • games

  • on premises

  • omnichannel

  • See 25 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting