Comparison Summary
This comparison report of Alloy Software vs. iSupport is based on a specific set of business needs and context. The comparison uses 1870 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Alloy Software and iSupport
Alloy Software, iSupport, HaloITSM, Jitbit Helpdesk, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Alloy Software covers Helpdesk Management, Workflow Management with Mobile, Knowledge Management with User Generated Content, Sales Document Management, etc.
iSupport focuses on Helpdesk Management with E-Mail, Sales Document Management with Website, Customer Feedback Management with E-Mail, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Alloy Software - Powerful Customer-Driven IT Software, IT infrastructure
Process Automation for Help Desks | iSupport
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
32
27
Total Goals
(we found evidences for)
6
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Improve efficiency
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Acquire customers
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Improve ROI
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Improve internal communications
- See 3 more
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Acquire customers
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Enhance customer relationships
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Improve efficiency
Top Channels
Channels Used
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e-mail
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offline
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on premises
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social media
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website
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Twitter
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phone calls
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user generated content
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blogs
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mobile
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LinkedIn
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chat
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video
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Facebook page
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Facebook
- See 12 more
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e-mail
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offline
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on premises
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social media
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website
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Twitter
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phone calls
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user generated content
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blogs
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mobile
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LinkedIn
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chat
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video
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Facebook page
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Facebook
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
