3CX Phone System vs Amazon Chime: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for 3CX Phone System low Failure Risk for Amazon Chime low

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Comparison Summary

This comparison report of 3CX Phone System vs. Amazon Chime is based on a specific set of business needs and context. The comparison uses 2188 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 3CX Phone System and Amazon Chime

3CX Phone System, Smart PBX, 8x8 Business Phone, etc., belong to a category of solutions that help Contact Center Software, whereas Amazon Chime, TeamViewer Meeting, Whereby, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

3CX Phone System covers Sales Call Management with Phone Calls, Conference Call Management with Offline, Collaboration with Phone Calls, Sales Document Management with Phone Calls, etc.

Amazon Chime focuses on Collaboration with Offline, Conference Call Management with Offline, Sales Call Management with Phone Calls, Helpdesk Management with Offline, etc.

"Previously, we were very limited on our mobility, and thus, our productivity. We also needed to bring flexibility and simplicity to day-to-day issues involving the management of our communications. 3CX is an excellent and very flexible PBX solution. " - Samir V

"We can scale the AWS solutions we’re using in new ways and be more reactive during and after a disaster. " - Dan Beeston

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

3CX Phone System

Focus area

3CX Phone System is better than Amazon Chime for

conference call management

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Amazon Chime

Focus area

Amazon Chime is better than 3CX Phone System for

call analytics

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

About

3CX: Open Standards Software IP PBX

Communication and collaboration software enabling all types of communications

Age

1994

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

sales call management

call recording

call transcription

meeting management

conference call management

collaboration

sales document management

Read Reviews (21)

Read Reviews (15)

proposal & quote management

contract management

helpdesk management

Read Reviews (17)

Read Reviews (35)

content management

Read Reviews (16)

Read Reviews (25)

communication management

Read Reviews (9)

Read Reviews (13)

tracking & monitoring communications

Read Reviews (8)

Read Reviews (0)

contact list management

Read Reviews (8)

Read Reviews (1)

products & pricelist management

advertisement

competitive intelligence

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (2)

Read Reviews (10)

engagement management

Read Reviews (1)

Read Reviews (5)

engaging and following up

Read Reviews (1)

Read Reviews (4)

lead qualification

Read Reviews (1)

Read Reviews (4)

lead qualification: technographic

Read Reviews (1)

Read Reviews (4)

customer case management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

Improve internal communications
Acquire customers
Enhance customer relationships
Increase sales & revenue
See 1 more

Improve internal communications
Improve efficiency
Acquire customers
Increase sales & revenue
Launch new products
Enter new markets internationally or locally
Grow market share
Improve digital and social presence
See 5 more

Top Channels

Channels Used

phone calls
offline
video
review sites
Amazon
events
trade shows
chat
text SMS
mobile
mobile app
e-mail
point of sale
Slack
on premises
omnichannel
social media
support groups
games
website
See 17 more

phone calls
offline
video
review sites
Amazon
events
trade shows
chat
text SMS
mobile
mobile app
e-mail
point of sale
Slack
on premises
omnichannel
social media
support groups
games
website
See 17 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

3CX Phone System vs Amazon Chime: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of 3CX Phone System vs. Amazon Chime is based on a specific set of business needs and context. The comparison uses 2188 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 3CX Phone System and Amazon Chime

3CX Phone System covers Sales Call Management with Phone Calls, Conference Call Management with Offline, Collaboration with Phone Calls, Sales Document Management with Phone Calls, etc.

Amazon Chime focuses on Collaboration with Offline, Conference Call Management with Offline, Sales Call Management with Phone Calls, Helpdesk Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

3CX Phone System

Focus area

3CX Phone System is better than Amazon Chime for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Amazon Chime

Focus area

Amazon Chime is better than 3CX Phone System for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for 3CX Phone System

Get a personalised risk report for Amazon Chime

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.