Orckestra provides the leading omnichannel commerce platform for
innovative retailers and brands.
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Retail Case Studies and Customer Success Stories with Orckestra
Société québécoise du cannabis (SQDC)
- Retail
- Large
Montreal, Canada
Orckestra helped SQDC launch a robust online sales platform in just 10 months. The new e-commerce site handled over 30,000... orders on its first day. It saw 450,000 visits in the first 15 hours and 7 million page views on day one. The platform is bilingual and gives customers better product information. SQDC chose Orckestra for its flexible, scalable omnichannel solution.
Thrifty Foods used Orckestra Commerce Cloud to upgrade its grocery ecommerce site. The new platform unified online and in-store order... management. Customers now enjoy seamless shopping and on-time delivery. Staff use new tools for picking and managing specialty orders. The site is responsive on all devices and offers targeted promotions. Thrifty Foods improved both customer experience and operational efficiency.
Dollarama used Orckestra to launch a new online storefront for bulk orders. The platform integrated with Dollarama’s internal systems and... streamlined order management. Dollarama improved its customer experience with unique merchandising and easy navigation. The new site increased revenue and expanded to over 1,000 stores nationwide. The solution supports both B2B and institutional clients.
Orckestra's mobile order management helped Bestseller turn stores into local shipping centers. Employees use a mobile app to pick, pack,... and ship online orders. This makes online order processing faster and uses store inventory better. Bestseller increased revenue by handling more online orders in-store. Shipping costs went down as stores fulfilled orders directly. The solution is simple for staff and improves customer service.
Orckestra helped Aldi UK launch a Click & Collect service in over 200 stores. Aldi needed a platform that integrated... with their systems and supported online grocery shopping. Orckestra's API-based solution enabled fast rollout, going from proof of concept to full deployment in just three months. Customers now enjoy a unified online grocery experience with flexible pickup times and strong search features. Local products are easy to find and order online.
Thrifty Foods used Orckestra Commerce Cloud to upgrade its grocery ecommerce. The new platform unified online and in-store order management.... Customers now enjoy seamless shopping and on-time delivery. Staff use new tools for picking and managing specialty orders. The site is responsive and offers targeted promotions. Thrifty Foods improved both customer experience and operational efficiency.
Thrifty Foods used Orckestra Commerce Cloud to upgrade its online grocery shopping. The new platform unified order management across web,... call center, and stores. Customers now enjoy a seamless shopping journey and on-time deliveries. Store staff use new tools to prepare orders and manage special requests. The solution improved merchandising, operational efficiency, and omnichannel order processing.
Sports Experts used Orckestra to launch a unified commerce platform in under 7 months. They built a fully responsive ecommerce... site with in-store pickup and interactive displays. About half of online orders are picked up in stores, increasing foot traffic and upsell chances. Over 62% of site visitors shop from mobile devices. The solution improved the shopping journey both online and in stores.
Société québécoise du cannabis (SQDC)
- Retail
- Large
Montreal, Canada
Orckestra built a bilingual ecommerce platform for SQDC in under 10 months. The platform launched in time for cannabis legalization... in Québec. On day one, SQDC processed over 30,000 orders. The site had 450,000 visits and 7 million page views in the first 15 hours. The solution handled high demand and allowed SQDC to serve Quebecers online quickly.
Sports Experts used Orckestra's unified commerce platform to transform its digital shopping experience in under seven months. The retailer launched... a cloud-based omnichannel solution before Black Friday, connecting online and in-store shopping. About half of online orders are now picked up in-store, boosting foot traffic and upsell opportunities. 62% of visitors shop from mobile devices, showing the value of a responsive site. Customers and staff praise the interactive "Shoe Wall" for real-time product info and inventory access.
Mondou used Orckestra Commerce Cloud to launch a unified online and in-store shopping experience. The company enabled omnichannel order management,... loyalty programs, and gift cards. Customers now enjoy seamless shopping on web, mobile, and in stores. Mondou saw faster website performance and increased mobile sales. The team can quickly adapt to market changes with the new platform.
IGA used Orckestra Commerce Cloud to modernize its ecommerce and order fulfillment. The platform supports 266 franchise stores, fulfilling over... 1 million online orders yearly for more than 25,000 products. Customers spend an average of $150 per online order, three times more than in-store. IGA now delivers a seamless, personalized shopping experience across web and mobile. The solution enables targeted promotions and unified customer views.
IGA used Orckestra Commerce Cloud to launch a unified online grocery shopping experience. The platform supports over 1 million online... orders per year across 266 stores. Customers spend an average of $150 per online order, three times more than in-store. IGA now offers personalized promotions and a seamless pick-and-pack process. The solution integrates web and mobile for easy, convenient shopping.
Dollarama used Orckestra to launch a new online storefront for bulk ordering. The platform integrated with Dollarama’s internal systems and... improved order management. Dollarama increased revenue by offering more products online for bulk purchase. The new site made ordering easier for institutional customers. The online experience expanded to over 1000 stores across Canada.
Orckestra helped Aldi UK launch a Click & Collect service for online grocery shopping. Aldi enabled over 200 stores with... this service across the UK. The rollout took just three months from proof of concept to full deployment. Customers now enjoy easy online shopping, fast curbside pickup, and access to local products. Aldi saw a significant increase in pick rates using Orckestra’s omnichannel order management and mobile store fulfillment app.
Orckestra Commerce Cloud helped Sobeys Inc. modernize IGA's online grocery platform. The new ecommerce solution unified 85 IGA stores and... doubled the online product range from 15,000 to 30,000 items. Customers now enjoy a responsive site, integrated order management, and seamless omnichannel shopping. The platform improved operational efficiency and enabled faster, more accurate order fulfillment. IGA strengthened its position as a national leader in online grocery with advanced cloud commerce.
Orckestra's Pick & Pack solution helped Sobeys cut order picking time and reduce errors in online grocery fulfillment. Before, pickers took... 1 hour per order and 25% of orders had mistakes. The new mobile commerce technology improved order accuracy and speed. Sobeys now fulfills more orders, with fewer errors, boosting customer satisfaction and lowering resolution costs. The solution integrates with Orckestra Commerce Cloud and Microsoft Azure for advanced in-store operations.
Aldi UK used Orckestra Commerce Cloud to launch a Click & Collect service in just three months. The platform enabled... online grocery shopping and curbside pickup at over 200 stores. Aldi integrated web and mobile ecommerce, unified product management, and efficient order fulfillment. Customers now enjoy localized pricing, promotions, and flexible pickup options. The solution improved store fulfillment and customer convenience.
Dollarama used Orckestra to launch a new online storefront for bulk ordering. The platform made it easy for B2B customers... to buy products in bulk. Orckestra's API-based solution streamlined order management and integrated with Dollarama's systems. The new site improved product search, navigation, and checkout. After a successful pilot, the online experience expanded to over 1,000 stores. Dollarama increased revenue and improved customer experience with this digital commerce upgrade.
Société québécoise du cannabis (SQDC)
- Retail
- Large
Longueuil, Canada
Orckestra delivered an omnichannel commerce platform for SQDC in under 10 months. SQDC needed a secure, scalable online and in-store... solution for cannabis sales in Quebec. The platform handled 450,000 site visits and 30,000 orders on launch day, with 7 million page views. Orckestra enabled a unified shopping experience and provided educational content both online and in-store. The solution supported rapid scaling and compliance with evolving regulations.
IGA used Orckestra’s Commerce Orchestration platform to launch a mobile grocery shopping app. The app lets customers order from 30,000... products and choose home delivery or in-store pickup. Personalized offers and smart shopping lists make shopping easier. App downloads exceeded expectations by 300%. Customers spend more time browsing and engaging with the app. IGA now delivers unique mobile and online shopping experiences to more people.
Thrifty Foods used Orckestra Commerce Cloud to upgrade its online grocery platform. The new solution unified order management for online,... in-store, and call center sales. Customers now enjoy seamless shopping across devices and get personalized offers. Staff use integrated tools for picking and managing specialty orders. The Pick & Pack app reduced errors and sped up fulfillment. Thrifty Foods improved customer loyalty and streamlined operations.
BLACK+DECKER wanted to enter the automated health services market with Pria, a personal care device. They chose Orckestra to deliver... an omnichannel commerce platform for Pria. Orckestra integrated their API-based solution with BLACK+DECKER’s systems. This enabled a smooth user experience and supported a new subscription revenue model. Pria launched on time as BLACK+DECKER’s first commercial medical product.
Orckestra helped BLACK+DECKER launch Pria, their first commercial healthcare product. The solution enabled a fast time-to-market and a new subscription... revenue model. Orckestra integrated their API-first commerce platform with BLACK+DECKER’s systems. This created a user-friendly online experience for aging-at-home customers. The platform supported omnichannel commerce and scalable subscription processing.
Orckestra powered the launch of Pria, BLACK+DECKER’s first automated personal health care assistant. BLACK+DECKER needed a flexible omnichannel platform to... support a new subscription-based health product. Orckestra delivered a tailored commerce solution, integrating with existing systems and enabling unique user experiences. The result was a timely launch, a new subscription model, and a user-friendly online experience for Pria customers.
Apparel & Fashion Case Studies and Customer Success Stories with Orckestra
Bestseller
- Apparel & Fashion
- Large
Aarhus, Denmark
Orckestra's Mobile Store Fulfillment helped Bestseller, a global fashion retailer, turn stores into local shipping hubs. Store associates use a... mobile app to pick, pack, and ship online orders. This solution increased revenue by letting stores fulfill online orders directly. Bestseller now uses in-store inventory for online sales, reducing fulfillment costs. The process is faster and more efficient for both staff and customers.
Bestseller used Orckestra’s Mobile Store Fulfillment to turn stores into local shipping hubs. They wanted to use in-store inventory to... fulfill online orders faster and at lower cost. Orckestra’s solution let store associates pick, pack, and ship orders with a simple app. Bestseller integrated the platform with their existing systems for smooth order routing. Stores now fulfill online orders, generate new revenue, and reduce fulfillment costs.
Manufacturing Case Studies and Customer Success Stories with Orckestra
Proto (Stanley Black & Decker)
- Manufacturing
- Very Large
New Britain, USA
Proto, a division of Stanley Black & Decker, used Orckestra's ecommerce platform to centralize management of over 5,000 B2B products in multiple languages and countries. Proto wanted to... modernize its online brand and make it easier for customers to find products. With Orckestra, Proto built a digital product catalog that is easy to manage and update. The new site improved user experience, increased customer interactions, and led to more online profiles. Marketing teams can now create and manage content much faster.
Orckestra helped Proto Industrial modernize its online presence. The new solution synchronized product catalogs and improved search and navigation. Customers... can now create profiles, save wish lists, and request quotes online. Marketing teams manage content faster and keep catalogs up to date. The platform supports multiple languages and regions, boosting global B2B reach. Proto Industrial saw more customer interactions and better site usability.
