Orckestra provides the leading omnichannel commerce platform for
innovative retailers and brands.
Failure Risk for
Orckestra
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Orckestra Overview
Orckestra offers a comprehensive suite of commerce services for engaging customers across all channels. Commerce Orchestration™ aids in quickly building ecommerce sites, mobile apps, and integrating physical stores online.
Orckestra Use-Cases and Business Priorities: Customer Satisfaction Data
Orckestra works with different mediums / channels such as
Omnichannel.
Reviews
"...Orckestra eCommerce is a cloud-based eCommerce platform built to handle omni-channel experiences and product information management...."
Peer review
Orckestra Customer wins, Customer success stories, Case studies
What makes Orckestra ideal for Merchandising?
Orckestra provides a unified product management system. It enables customization of product attributes and categories. Dynamic product collections can be easily created and embedded in the shopping experience.
"...Unified product management across the entire lifecycle, from product content acquisition and enrichment, to catalog management and visual merchandising...."
Commerce Orchestration Platform
What solutions does Orckestra provide for Workflow Management?
Orckestra offers a flexible workflow engine for managing commerce processes.
The system includes built-in Distributed Order Management and customizable order workflows.
Users can extend existing commerce workflows or create new ones for managing carts, orders, payments, and fulfillment.
"...With built-in Distributed Order Management, and customizable order workflows, you can ensure customers get quick access to the products they want every time...."
Commerce Orchestration Platform
Why is Orckestra the best choice for Order Management?
Orckestra Order Management offers omnichannel capabilities, enabling businesses to manage orders across multiple channels.
It provides distributed order management and customizable workflows, allowing for efficient order fulfillment and customer satisfaction.
The platform allows for customization of business processes by extending existing workflows or creating new ones for managing orders, payments, and fulfillment.
Orckestra Commerce Cloud helped Thrifty Foods upgrade their online grocery platform. Thrifty Foods faced challenges with an old, home-grown ecommerce system and paper-based order fulfillment. The new... solution unified online and in-store shopping, integrated product and customer data, and improved order management. Staff now use a Pick & Pack app to speed up fulfillment and reduce errors. Customers enjoy seamless shopping and on-time delivery. Thrifty Foods increased upsell and cross-sell opportunities and improved operational efficiency.
Orckestra's omnichannel commerce platform helped Société québécoise du cannabis (SQDC) launch a secure online and in-store retail solution for cannabis sales in Québec. SQDC needed a robust, scalable... platform ready for legalization day. Orckestra delivered a bilingual ecommerce site and knowledge hub in under 10 months. On launch day, the site handled 450,000 visits in 15 hours, 7 million page views, and over 30,000 orders. The platform also supports educational content and interactive kiosks in stores.
Orckestra used its Commerce Orchestration platform to modernize Proto Industrial’s global B2B online presence. Proto Industrial needed a new website, updated product catalogs, and better customer exp...erience. Orckestra synchronized online catalogs, improved search, and enabled profile creation. SharePoint 2013 helped manage content and localize for different countries. Proto Industrial saw more site usability, more customer interactions, and easier content management. Their online catalog is now always up-to-date and matches their brand.
Orckestra Commerce Orchestration platform helped IGA launch a mobile grocery shopping app. IGA wanted to reach more customers and offer new ways to shop. The app lets users order from 30,000 products... and choose delivery or pickup. Customers get personalized offers and smart shopping lists. App downloads beat expectations by 300%. Customers spend more time on the app and browse more pages.
Orckestra’s Commerce Orchestration platform helped Dollarama launch a new online storefront for bulk ordering. Dollarama needed to make bulk buying easy for B2B customers and reduce manual work for s...taff. The solution included a digital storefront and omnichannel order management. The new system improved product search, navigation, and checkout. After a successful pilot, Dollarama expanded the online experience to over 1000 stores, increasing revenue and improving customer experience.
Orckestra Commerce Cloud helped Aldi UK launch a Click & Collect service. Aldi needed a fast, flexible online grocery platform with easy integration. Orckestra delivered a mobile-first shopping exper...ience and curb-side pickup. The solution went live in over 200 stores in just three months. Aldi improved store fulfillment and made online shopping easier for customers.
