Orckestra provides the leading omnichannel commerce platform for
innovative retailers and brands.
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Retail Case Studies and Customer Success Stories with Orckestra
Sobeys
- Retail
- Very Large
Orckestra's Pick & Pack solution helped Sobeys cut order picking time and reduce errors in online grocery fulfillment. Before, pickers took... 1 hour per order and 25% of orders had mistakes. The new mobile commerce technology improved order accuracy and speed. Sobeys now fulfills more orders, with fewer errors, boosting customer satisfaction and lowering resolution costs. The solution integrates with Orckestra Commerce Cloud and Microsoft Azure for advanced in-store operations.
Orckestra Commerce Cloud helped Sobeys Inc. modernize IGA's online grocery platform. The new ecommerce solution unified 85 IGA stores and... doubled the online product range from 15,000 to 30,000 items. Customers now enjoy a responsive site, integrated order management, and seamless omnichannel shopping. The platform improved operational efficiency and enabled faster, more accurate order fulfillment. IGA strengthened its position as a national leader in online grocery with advanced cloud commerce.
Aldi UK used Orckestra Commerce Cloud to launch a Click & Collect service in just three months. The platform enabled... online grocery shopping and curbside pickup at over 200 stores. Aldi integrated web and mobile ecommerce, unified product management, and efficient order fulfillment. Customers now enjoy localized pricing, promotions, and flexible pickup options. The solution improved store fulfillment and customer convenience.
Société québécoise du cannabis (SQDC)
- Retail
- Large
Longueuil, Canada
Orckestra delivered an omnichannel commerce platform for SQDC in under 10 months. SQDC needed a secure, scalable online and in-store... solution for cannabis sales in Quebec. The platform handled 450,000 site visits and 30,000 orders on launch day, with 7 million page views. Orckestra enabled a unified shopping experience and provided educational content both online and in-store. The solution supported rapid scaling and compliance with evolving regulations.
IGA used Orckestra’s Commerce Orchestration platform to launch a mobile grocery shopping app. The app lets customers order from 30,000... products and choose home delivery or in-store pickup. Personalized offers and smart shopping lists make shopping easier. App downloads exceeded expectations by 300%. Customers spend more time browsing and engaging with the app. IGA now delivers unique mobile and online shopping experiences to more people.
Dollarama used Orckestra to launch a new online storefront for bulk ordering. The platform made it easy for B2B customers... to buy products in bulk. Orckestra's API-based solution streamlined order management and integrated with Dollarama's systems. The new site improved product search, navigation, and checkout. After a successful pilot, the online experience expanded to over 1,000 stores. Dollarama increased revenue and improved customer experience with this digital commerce upgrade.
Thrifty Foods used Orckestra Commerce Cloud to upgrade its online grocery platform. The new solution unified order management for online,... in-store, and call center sales. Customers now enjoy seamless shopping across devices and get personalized offers. Staff use integrated tools for picking and managing specialty orders. The Pick & Pack app reduced errors and sped up fulfillment. Thrifty Foods improved customer loyalty and streamlined operations.
Orckestra powered the launch of Pria, BLACK+DECKER’s first automated personal health care assistant. BLACK+DECKER needed a flexible omnichannel platform to... support a new subscription-based health product. Orckestra delivered a tailored commerce solution, integrating with existing systems and enabling unique user experiences. The result was a timely launch, a new subscription model, and a user-friendly online experience for Pria customers.
Apparel & Fashion Case Studies and Customer Success Stories with Orckestra
Bestseller
- Apparel & Fashion
- Very Large
Brande, Denmark
Bestseller used Orckestra’s Mobile Store Fulfillment to turn stores into local shipping hubs. They wanted to use in-store inventory to... fulfill online orders faster and at lower cost. Orckestra’s solution let store associates pick, pack, and ship orders with a simple app. Bestseller integrated the platform with their existing systems for smooth order routing. Stores now fulfill online orders, generate new revenue, and reduce fulfillment costs.
Manufacturing Case Studies and Customer Success Stories with Orckestra
Proto Industrial
- Manufacturing
- Very Large
Los Angeles, USA
Orckestra helped Proto Industrial modernize its online presence. The new solution synchronized product catalogs and improved search and navigation. Customers... can now create profiles, save wish lists, and request quotes online. Marketing teams manage content faster and keep catalogs up to date. The platform supports multiple languages and regions, boosting global B2B reach. Proto Industrial saw more customer interactions and better site usability.
