ZUORA PLATFORM: Product updates, Customer stories, and Insights | 2026 Cuspera

Zuora helped Zoom scale as they expanded to new products and markets. Zoom's old billing system could not handle custom pricing, reporting, or quoting. Zuora gave Zoom flexible pricing, better report...ing, and online account management. Zoom saw 215% year-over-year growth in usage in 2016. By 2017, 650,000 businesses used Zoom. Zuora let Zoom deliver faster and support global growth.
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Zuora Fraud Protection helped MarketWise stop nearly 100% of card testing fraud in five months. MarketWise, a financial services platform, needed a proactive way to prevent payment fraud and reduce c...hargebacks. Zuora integrated easily with their systems and used AI to block almost 2,000 fraudulent payment attempts in 30 days. The solution improved authorization rates and reduced chargebacks, protecting both MarketWise and its subscribers.
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Zuora Billing und Revenue half Hireology, den Finanzbereich zu automatisieren und zu skalieren. Nach schnellem Wachstum und einer ERP-Migration brauchte Hireology eine Lösung für komplexe Abrechnungs...modelle. Die Implementierung von Zuora Revenue und Orders + CPQ X modernisierte das Vertragsmanagement und automatisierte ASC-606-Compliance. Hireology erreichte einen reibungslosen Monatsabschluss, erhöhte Produktagilität und bereitete sich auf weiteres Wachstum vor. Die Transformation blieb im Budget und Zeitplan.
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Enercare faced a challenge when its legacy billing program was discontinued. They needed to develop an in-house subscription billing system for over 1 million customers. Enercare partnered with Zuora... to use their Order-to-Cash platform, creating an integrated billing and revenue management system. This allowed Enercare to directly bill customers and improve operations. The transition was completed in half the time estimated by other vendors. Enercare gained control over customer accounts and improved customer relationships.
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MarketWise needed a new fraud protection partner to handle its expanding portfolio and reduce chargebacks. They chose Zuora Fraud Protection powered by Microsoft Dynamics 365. After five months, they... stopped nearly 100% of card-testing activities and saw a 37% reduction in disputes and chargebacks. MarketWise improved authorization rates and reduced fraudulent payment attempts, enhancing transaction quality and issuer perceptions.
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Guardian News and Media (GNM) wanted to launch a new membership program but faced limitations with their existing systems. They partnered with Zuora to manage subscriptions, billing, and financial re...porting. This allowed GNM to offer flexible pricing and membership options. As a result, GNM signed over 100,000 members and is migrating its subscriptions to Zuora for better management.
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