Zoho Zia Overview

Zoho-Zia is an AI assistant designed to enhance business productivity. Zia possesses comprehensive knowledge of all business aspects.

Use Cases

Customers recommend Lead Management, Helpdesk Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Zoho Zia.

Other use cases:

  • Cross Selling
  • Knowledge Management
  • Collaboration
  • Contact List Management
  • Digital Signature
  • Lead Routing
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Zoho Zia.

Zoho Zia Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"Versa Creative saves 5000 man-hours per year with Zoho Analytics." - Eddie Shekari

Zoho Zia, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Zia

Top Industries

  • Marketing and Advertising
  • Oil & Energy
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Zia is popular in Marketing And Advertising, Oil & Energy, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Zia Use Cases

How efficiently Does Zoho Zia manage your Lead Management?

10+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well Zoho Zia solved their Sales Enablement needs. Cuspera uses 149 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Zia testimonial

Eddie Shekari

Principal & CEO

Versa Creative

Versa Creative saves 5000 man-hours per year with Zoho Analytics. Testimonial By Eddie Shekari
CUSTOMERS TESTIMONIALS
Zoho Zia testimonial

Eddie Shekari

Principal & CEO

Versa Creative

Versa Creative saves 5000 man-hours per year with Zoho Analytics. Testimonial By Eddie Shekari

Case Studies

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

lightning

Peers used Zoho Zia for lead management and helpdesk management

Zoho Zia Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (35)
Analytics

4.27/5 ★

Read Reviews (12)
Custom Reports

4.27/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (35)
Analytics

4.27/5 ★

Read Reviews (12)
Custom Reports

4.27/5 ★

Read Reviews (16)

Software Failure Risk Guidance

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for Zoho Zia

Top Failure Risks for Zoho Zia

Zoho Corporation Pvt. Ltd News

Product

Feature spotlight: Settings Customization in Zoho Mail

Zoho Mail introduces Settings Customization, allowing admins to control user interactions and email formatting. This feature enables organizations to enforce brand standards, manage access to tools, and maintain email consistency. Admins can lock font settings, control email viewing, and enforce security measures, tailoring the email experience to organizational needs.

Product

Automate your remote support workflows with Zoho Assist and Zapier integration

Zoho has integrated its remote support tool, Zoho Assist, with Zapier to automate IT and customer support workflows. This integration allows users to connect Zoho Assist with thousands of other applications, enabling automation of routine tasks without coding. Users can create workflows, known as "Zaps," to trigger actions like sending notifications or logging sessions in CRM systems, enhancing efficiency and focus on resolving customer issues.

Product

Maximize productivity and profitability: Explore field service automation with Zoho FSM

Zoho FSM enhances field service management by automating job scheduling, technician dispatch, and customer communication. The platform integrates with Zoho CRM, Books, and Desk, offering a unified solution for service workflows. Features include a dynamic dispatch console, mobile app for technicians, and automated billing, improving productivity and customer satisfaction.

Product

Zoho unveils Zia LLM stack, ASR models, and Agent Studio in major AI push

Zoho has launched its proprietary Zia LLM stack, ASR models, and Zia Agent Studio, marking a shift to an AI-first strategy. The Zia LLM, built on Nvidia's platform, offers models optimized for business use cases, enhancing productivity and reducing costs. The ASR models support English and Hindi, and the expanded Zia Agent Studio includes over 700 pre-integrated actions, reinforcing Zoho's commitment to data sovereignty and privacy.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE