Zoho Zia Overview

Zoho-Zia is an AI assistant designed to enhance business productivity. Zia possesses comprehensive knowledge of all business aspects.

Use Cases

Customers recommend Lead Management, Helpdesk Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Zoho Zia.

Other use cases:

  • Cross Selling
  • Knowledge Management
  • Collaboration
  • Contact List Management
  • Digital Signature
  • Lead Routing
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Zoho Zia.

Zoho Zia Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"Versa Creative saves 5000 man-hours per year with Zoho Analytics." - Eddie Shekari

Peer review evidence (same sources as the product rating summary)

"...best CRM that let to connect with other telephony platform import export and manage leads with hierarchy and mail server is simple for simple user to use...." Peer review by Matias S., Information Technology Specialist
"...I also like that the support is pretty helpful with guiding you through the functionality of zia...." Peer review by Maribel K., Intern, Computer & Network Security
"...The analytics report is also useful especially in looking at the sales trends...." Peer review by Andrea M., Zoho zia

Zoho Zia, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Zia

Top Industries

  • Marketing and Advertising
  • Oil & Energy
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Zia is popular in Marketing And Advertising, Oil & Energy, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Zia Customer wins, Customer success stories, Case studies

How efficiently Does Zoho Zia manage your Lead Management?

12 buyers and buying teams have used Cuspera to assess how well Zoho Zia solved their Sales Enablement needs. Cuspera uses 149 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

CUSTOMERS TESTIMONIALS
Zoho Zia testimonial

Eddie Shekari

Principal & CEO

Versa Creative

Versa Creative saves 5000 man-hours per year with Zoho Analytics. Testimonial By Eddie Shekari
CUSTOMERS TESTIMONIALS
Zoho Zia testimonial

Eddie Shekari

Principal & CEO

Versa Creative

Versa Creative saves 5000 man-hours per year with Zoho Analytics. Testimonial By Eddie Shekari
 

Tata Consultancy Services (TCS) - IT Services - Very Large

TCS to Deploy Zoho’s ManageEngine ITOps in Sovereign Cloud Platform

Mumbai, India

Tata Consultancy Services (TCS) will deploy Zoho's ManageEngine solutions on its SovereignSecure Cloud platform. This partnership targets government and private enterprises in India, focusing on mana...ging cloud and AI workloads while ensuring data sovereignty. ManageEngine's tools will enhance TCS's ability to offer secure cloud services, supporting India's AI-driven transformation.

Read on →
 

Nigerian businesses - Various - Medium

Zoho brings AI to Nigeria’s tax and accounting challenge

Nigeria

Zoho launched a Nigeria-specific version of Zoho Books, integrating AI to automate tax compliance and financial management for Nigerian businesses. The platform addresses local VAT, withholding tax, ...and e-invoicing, aiming to streamline operations and reduce costs. Zoho targets medium-sized enterprises, promoting AI adoption to enhance productivity and compliance.

Read on →
 

Motilal Oswal Financial Services Ltd. - Financial Services - Large

Zoho Powers Enterprise Operations and Data Transformation at Motilal Oswal Financial Services

Mumbai, India

Zoho's unified enterprise platform has been deployed by Motilal Oswal Financial Services Ltd. to modernize its operations across 15 business verticals. The platform integrates Zoho CRM Plus, Zoho Dat...aPrep, Zoho Desk, Zoho Cliq, and Zoho Directory, enabling a consistent Customer 360 view for over 10,000 users. This deployment enhances customer engagement and data transformation, processing over 1 billion rows of customer data monthly.

Read on →
 

Zarthi - Information Technology And Services - Small

India

Zoho Desk helped Zarthi, a cloud management company, resolve 33,590 tickets in one department. The team adopted Zoho Desk twice as fast as previous solutions. Automations and integrations with Twilio..., Zoho Analytics, and Zoho CRM improved ticket routing and performance tracking. Real-time dashboards and mobile access boosted collaboration and agent productivity. Zarthi saw faster response times and higher customer satisfaction rates.

 

Specialized Packaging Group (SPG) - Manufacturing - Large

Chicago, USA

Zoho One helped SPG unify 143 users across 30 manufacturing sites. Before Zoho, each site managed sales and customer data separately, causing duplicated work and no clear view of business performance.... With Zoho One, SPG standardized sales processes, integrated CRM with project management, and enabled real-time data sharing. Leadership now uses analytics to spot new market opportunities and track why deals are won or lost. SPG moved from siloed operations to a single, data-driven organization.

 

Shiji Group - Hospitality - Very Large

Beijing, China

Shiji Group used Zoho Desk to support its global expansion. The company needed a scalable ticketing system for its hospitality technology business. Zoho Desk was chosen for its usability, fast implem...entation, and custom features. Shiji integrated Zoho Desk with Zoho CRM, Analytics, and other tools. The solution enabled automation, multi-channel support, and custom workflows. Shiji now resolves customer tickets quickly and manages performance with Zoho Desk metrics.

lightning

Peers used Zoho Zia for lead management and helpdesk management

Zoho Zia Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (35)
Analytics

4.27/5 ★

Read Reviews (12)
Custom Reports

4.27/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5 ★

Read Reviews (35)
Analytics

4.27/5 ★

Read Reviews (12)
Custom Reports

4.27/5 ★

Read Reviews (16)

Software Failure Risk Guidance

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for Zoho Zia

Top Failure Risks for Zoho Zia

Zoho Corporation Pvt. Ltd News

Product

UK tax compliance with Zoho Books

Zoho Books enhances its UK edition with comprehensive tax compliance capabilities, integrating directly with HMRC's APIs. It supports various tax filing requirements, including VAT, income tax, self-assessment, corporation tax, and CIS filings. The software offers features like digital recordkeeping, automated tracking, and accountant workflows, ensuring streamlined compliance for UK businesses. Zoho Books is accredited by ICB and ICAEW for its robust security and functionality.

Product

App Spotlight: TDS 26AS Reconciliation for Zoho Books

Zoho has introduced the TDS 26AS Reconciliation extension for Zoho Books, automating the reconciliation of 26AS/Form 168 with company books. This integration allows businesses to flag mismatches, automate data syncing, and save over 40 hours per quarter on manual reconciliation, enhancing tax filing accuracy and efficiency.

Product

Pro Tips: 5 ways to simplify 26AS/Form 168 reconciliation in Zoho Books

Zoho Books integrates with Cappitall Want Network for seamless 26AS/Form 168 reconciliation, enhancing tax compliance and reducing manual errors. This integration automates transaction matching, allowing finance teams to focus on exceptions, ensuring smooth ITR filing.

Partnership

Avinashilingam Institute and Zoho Corporation Sign MoU - Afternoonnews

Zoho Corporation and Avinashilingam Institute signed an MoU to enhance academia-industry collaboration. The partnership aims to integrate academic learning with industry practices, offering students professional exposure and opportunities for knowledge exchange. This initiative will focus on learning, innovation, and capability building, strengthening the connection between academic and industry engagement.

Zoho Corporation Pvt. Ltd Profile

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE