Zoho Social Overview
This is a summary of the comprehensive capabilities and benefits of Zoho Social based on over 23775 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Zoho Social, Sprout Social, Agorapulse, Hootsuite, Falcon.io (now Brandwatch Social Media Management), etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Zoho Social is right for your needs? Our Cuspera AI engine can evaluate how Zoho Social fits your specific business needs, industry, and context. Get your personalized assessment report today.
Zoho Social supports business activities such as:
- Social Media Management
- Communication Management
- Engagement Management
- Content Management
- Collaboration
Zoho Social can help you with many business goals, such as Improve Digital And Social Presence, Build Brand Awareness, Acquire Customers, Improve Brand Engagement, Enhance Customer Relationships, etc. It can help manage these activities if you use Social Media for these needs. As a solution, Zoho Social's capabilities include Dashboard, Personalization, Alerts: Popups & Notifications, etc.
Zoho Social was founded in 1996. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"I have been using Zoho Social as my go to app on iOS simply for the fact that as a data scientist it relieves me of having to sign in to post on different networks. " - Ermay Duran
Cuspera Reviews
33 buyers and buying teams have used Cuspera to assess how well Zoho Social solved their Social Media Marketing needs. Cuspera uses 23775 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Business Priorities
Improve Digital And Social Presence and Build Brand Awareness are the most popular business priorities peers achieved using Zoho Social.
Use Cases
Peers recommend Social Media Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Zoho Social.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Social Media Management with Social Media |
4.60/5 ★ |
"...My social media manager and SEO analysts uses Zoho to help with our social media strategy on multiple platforms...." Peer review by Linda Reeves, CEO (Chief Executive Officer), Parents in Transition |
| scheduling post to social media |
4.66/5 ★ |
"...The reporting allows me to see exactly what my social posts are doing, who's seeing them, everything. ..." Case Study Century 21 |
| engaging on social media |
4.69/5 ★ |
"...I loved the analytics part of Zoho Social with every post and older posts as well...." Peer review by Trevor S., Marketing Associate |
| managing social media account |
4.65/5 ★ |
"...As long as you are logged into social media accounts, the setup will be very simple and fast!..." Peer review by Jasmine R., Human Resources Manager, Marketing and Advertising |
| social media analytics |
4.53/5 ★ |
"...The knowledge acquired from reports that ZOHo Social gave me, helped me to improve my presence on social media. ...." Peer review by Hariharan M., MD, Hospitality |
| monitoring social media |
4.90/5 ★ |
"...Zoho's integration within the platform means i have instant connectivitiy between my email campaigns, crm, sales iq (website visitor tracking) & social media...." Peer review by Jeremy M, Operations Manager, Information Technology and Services |
| Communication Management with Social Media |
4.39/5 ★ |
"...The dashboard Analytics show you just the right things to look at the success metrics of your social media posts...." Peer review by Abhinav T., Events Services |
| sending & publishing communications |
4.31/5 ★ |
"...With Zoho Social we can monitor and post messages on all our social media channels...." Peer review by Schuster Georg, Trainer Coach, rainmaker.academy |
| tracking & monitoring communications |
4.92/5 ★ |
"...Social networks can be an important source of potential customers and also a source of potential problems for the company, for this reason this tool will inform you of the mentions and references that are made to the brand in all of them with the aim of benefiting you from Positive interactions and solving negative ones also recommend tracking your social activity and that of your competition by monitoring your competition for events, hashtags or keywords...." Peer review by ysbel xiomara p, Sales Adviser |
| Engagement Management with Social Media |
4.66/5 ★ |
"...It's seen us garner a lot of engagement over small groups (as our social presence is early days)...." Peer review by Jonathan D., Business Director, Computer Software |
| engaging and following up |
4.66/5 ★ |
"...Excellent app for centralized management of social media when you require to follow up through a CRM integrated with other apps zoho.com Great! ......" Peer review by Jonathan Paez, CEO, Merkamedios Creative Agency |
| PEER EXPERIENCES | |
|---|---|
| Social Media Management with Social Media |
4.60/5 ★ |
"...My social media manager and SEO analysts uses Zoho to help with our social media strategy on multiple platforms...." Peer review by Linda Reeves, CEO (Chief Executive Officer), Parents in Transition |
|
| scheduling post to social media |
4.60/5 ★ |
| engaging on social media |
4.60/5 ★ |
| managing social media account |
4.60/5 ★ |
| social media analytics |
4.60/5 ★ |
| monitoring social media |
4.60/5 ★ |
| Communication Management with Social Media |
4.39/5 ★ |
"...The dashboard Analytics show you just the right things to look at the success metrics of your social media posts...." Peer review by Abhinav T., Events Services |
|
| sending & publishing communications |
4.39/5 ★ |
| tracking & monitoring communications |
4.39/5 ★ |
| Engagement Management with Social Media |
4.66/5 ★ |
"...It's seen us garner a lot of engagement over small groups (as our social presence is early days)...." Peer review by Jonathan D., Business Director, Computer Software |
|
| engaging and following up |
4.66/5 ★ |
72+ more Business Use Cases
Our AI advisor, Wyz, harnessed 23775 insights from peers and experts to help you assess how these Zoho Social use cases fit your Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I have been using Zoho Social as my go to app on iOS simply for the fact that as a data scientist it relieves me of having to sign in to post on different networks. Testimonial By Ermay Duran |
|
Zoho's ability to schedule bulk messages is my favorite feature! It's so quick and easy. Love it! Testimonial By Caitlin S |
|
The service I value the most, is the "Stats". I use Zoho Social for my business so the data is critical. Testimonial By Alex Sonnichsen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ermay Duran Basketball Anlaytics Expert. Instat Sport |
I have been using Zoho Social as my go to app on iOS simply for the fact that as a data scientist it relieves me of having to sign in to post on different networks. Testimonial By Ermay Duran |
|
Caitlin S Sales Campaign Manager CVirtual. |
Zoho's ability to schedule bulk messages is my favorite feature! It's so quick and easy. Love it! Testimonial By Caitlin S |
|
Alex Sonnichsen Managing Director SPEAK - Languages. |
The service I value the most, is the "Stats". I use Zoho Social for my business so the data is critical. Testimonial By Alex Sonnichsen |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Century 21Read More |
|
Case Study SecurolyticsRead More |
|
Case Study dotConverseRead More |
Frequently Asked Questions(FAQ)
for Zoho Social
What is Zoho Social?
What is Zoho Social used for?
What are the top features of Zoho Social?
Who uses Zoho Social?
What are Zoho Social alternatives?
Where is Zoho Social located?
Popular Business Setting
for Zoho Social
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Real Estate
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Zoho Social to Improve digital and social presence and Build brand awareness
Zoho Social Alternatives
Peer and Expert Opinion on Features
for Zoho Social
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (632) |
| Personalization | Read Reviews (251) |
| Alerts: popups & Notifications | Read Reviews (180) |
| Auto scheduler & reminder | Read Reviews (80) |
| Live monitoring | Read Reviews (70) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (632) |
| Personalization | Read Reviews (251) |
| Alerts: popups & Notifications | Read Reviews (180) |
| Auto scheduler & reminder | Read Reviews (80) |
| Live monitoring | Read Reviews (70) |
IT and Other Capabilities
for Zoho Social
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (1128) |
| Data Import | Read Reviews (2204) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (1128) |
| Data Import | Read Reviews (2204) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (52) |
| Chat Support | Read Reviews (56) |
| Phone Support | Read Reviews (55) |
| 24/7 Support | Read Reviews (1075) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (52) |
| Chat Support | Read Reviews (56) |
| Phone Support | Read Reviews (55) |
| 24/7 Support | Read Reviews (1075) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (1656) |
| Custom Reports | Read Reviews (3286) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (1656) |
| Custom Reports | Read Reviews (3286) |
Software Failure Risk Guidance
?for Zoho Social
Overall Risk Meter
Top Failure Risks for Zoho Social
Vendor Profile Details
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
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