About Zaius

Zaius is a Customer Data Platform (CDP) for marketing, service teams to accelerate customer revenue and loyalty.

Zaius is a Customer Data Platform (CDP) that consolidates and understands customer data, applies a layer of sophisticated analytics that segments audiences. It helps teams to build and deploy marketing campaigns, integrate into the marketing system of your choice, or integrate with other experience solutions such as service, loyalty, commerce, and more. it provides the campaign features that deliver the ultimate user experience in marketing, service, and commerce. It orchestrates and automates real-time data.

Zaius comes with a built-in Customer Data Platform (CDP) which resolves data from across the ecosystem into a single view of the customer. With its intelligent marketing suite, marketers can orchestrate and automate real-time, behaviorally triggered messaging. This enables them to deliver relevant and effective marketing campaigns across devices and channels such as web, mobile, email, and social media.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Zaius solves your Customer Data Platform needs.

Business Priorities

Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities peers achieved using Zaius.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Grow Market Share
  • Scale Best Practices
  • Establish Thought Leadership
  • Launch New Products
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Build Brand Awareness
  • Improve Consistency
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Lifetime Value Management , Campaign Management , as the business use cases that they have been most satisfied while using Zaius.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.88/5

Read Reviews (51)

"...From there, the sales team can see which dealers redeem these coupons, then follow up accordingly...." Case Study Audiogon
engaging and following up

4.77/5

Read Reviews (30)

Lifetime Value Management

4.95/5

Read Reviews (39)

"...This customer profile shows contact info, purchases, browsing behavior, demographic data, locations, lifetime value, average order value, and more in one page...." Peer review from Featured Customers
Campaign Management with E-Mail and Mobile

4.87/5

Read Reviews (36)

"...And Zaius Omnichannel Campaign Manager makes it easy for the team to send multi-touch abandon cart emails with incremental incentives...." Case Study Audiogon
campaign analytics

4.44/5

Read Reviews (5)

PEER EXPERIENCES
Engagement Management

4.88/5

Read Reviews (51)

"...From there, the sales team can see which dealers redeem these coupons, then follow up accordingly...." Case Study Audiogon
engaging and following up

4.88/5

Read Reviews (30)

Lifetime Value Management

4.95/5

Read Reviews (39)

"...This customer profile shows contact info, purchases, browsing behavior, demographic data, locations, lifetime value, average order value, and more in one page...." Peer review from Featured Customers
Campaign Management with E-Mail and Mobile

4.87/5

Read Reviews (36)

"...And Zaius Omnichannel Campaign Manager makes it easy for the team to send multi-touch abandon cart emails with incremental incentives...." Case Study Audiogon
campaign analytics

4.87/5

Read Reviews (5)

36+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1157 insights from peers and experts to help you assess how these Zaius use cases fit your Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Sam Wilson

Senior E-commerce Marketing Manager

Richer Poorer

From CRM to paid media to site merchandising... It reveals layers of marketing and business intelligence that we don't get elsewhere. Testimonial By Sam Wilson

Jurgen Nebelung

VP of Ecommerce & Digital

Tea Forte

With Zaius, we can understand the conversion and revenue impact of each touchpoint and put the customer, rather than the channel, first. Testimonial By Jurgen Nebelung

Laur Fiatoa

Senior Growth Marketing Manager

Helix Sleep

Now, we look at segmentation in a far more comprehensive way due to the technology and data capabilities that Zaius provides. Testimonial By Laur Fiatoa
CUSTOMERS TESTIMONIALS

Sam Wilson

Senior E-commerce Marketing Manager

Richer Poorer

From CRM to paid media to site merchandising... It reveals layers of marketing and business intelligence that we don't get elsewhere. Testimonial By Sam Wilson

Jurgen Nebelung

VP of Ecommerce & Digital

Tea Forte

With Zaius, we can understand the conversion and revenue impact of each touchpoint and put the customer, rather than the channel, first. Testimonial By Jurgen Nebelung

Laur Fiatoa

Senior Growth Marketing Manager

Helix Sleep

Now, we look at segmentation in a far more comprehensive way due to the technology and data capabilities that Zaius provides. Testimonial By Laur Fiatoa

Case Studies

COMPANY CASE STUDIES
Case Study Tea Forte

Tea Forte Steeps 20X ROI and 25% Increase in CLTV Using Zaius

Read More
Case Study Fox-Rent-A-Car

Learn How Fox-Rent-A-Car Is Speeding up Business with Zaius

Read More
Case Study Helix Sleep

Helix Sleep Curates Relevant Site Behavior with Zaius

Read More

Popular Business Setting

for Zaius

Top Industries

  • Internet
  • Information Technology and Services
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Zaius to Increase customer life time value and Enhance customer relationships

Peer and Expert Opinion on Features

for Zaius

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.83/5

Read Reviews (79)
Micro customer segmenting

4.76/5

Read Reviews (30)
Alerts: popups & Notifications

3.85/5

Read Reviews (12)
Dashboard

3.81/5

Read Reviews (11)
Templates

1.03/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Personalization

4.83/5

Read Reviews (79)
Micro customer segmenting

4.76/5

Read Reviews (30)
Alerts: popups & Notifications

3.85/5

Read Reviews (12)
Dashboard

3.81/5

Read Reviews (11)
Templates

1.03/5

Read Reviews (6)

IT and Other Capabilities

for Zaius

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.99/5

Read Reviews (21)
Data Import

2.90/5

Read Reviews (77)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.99/5

Read Reviews (21)
Data Import

2.90/5

Read Reviews (77)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.32/5

Read Reviews (117)
Chat Support

4.01/5

Read Reviews (17)
Email Support

3.83/5

Read Reviews (22)
Phone Support

3.65/5

Read Reviews (14)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.32/5

Read Reviews (117)
Chat Support

4.01/5

Read Reviews (17)
Email Support

3.83/5

Read Reviews (22)
Phone Support

3.65/5

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.76/5

Read Reviews (11)
Analytics

4.74/5

Read Reviews (88)
Custom Reports

3.58/5

Read Reviews (141)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.76/5

Read Reviews (11)
Analytics

4.74/5

Read Reviews (88)
Custom Reports

3.58/5

Read Reviews (141)

Failure Risk Guidance Security Report

?

for Zaius

Overall Risk Meter

Low Medium High

Top Failure Risks for Zaius

Vendor Profile Details

Company Name

Zaius

Company Website

https://www.zaius.com/

HQ Location

205 Portland Street, Suite 6, Boston, MA 02114, US

Employees

51-100

Social

Financials

Series B