Optimizely Data Platform Overview

Optimizely Data Platform enables scalable data integration across all channels quickly. It enhances customer data management for improved marketing efficiency.

Use Cases

Customers recommend Engagement Management, Lifetime Value Management, Campaign Management, as the business use cases that they have been most satisfied with while using Optimizely Data Platform.

Other use cases:

  • Segmentation And Targeting
  • Loyalty Management
  • Helpdesk Management
  • Merchandising
  • Channel Marketing
  • Personalized Marketing
  • Contact List Management
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Business Priorities

Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Optimizely Data Platform.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Grow Market Share
  • Scale Best Practices
  • Establish Thought Leadership
  • Launch New Products
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Build Brand Awareness
  • Improve Consistency
  • Improve Internal Communications
See all business priorities See less business priorities

Optimizely Data Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Optimizely Data Platform works with different mediums / channels such as E-Mail. and Mobile.

Optimizely Data Platform's features include Personalization, Micro Customer Segmenting, Alerts: Popups & Notifications, etc. and Optimizely Data Platform support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Optimizely Data Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Going forward, UniSA’s students will expect a level of interactive engagement while researching their study options online, so this consolidated digital platform will be of continuing importance in the future. It will form the basis of all future ev...ents such as the University’s Virtual Campus days, Virtual Fairs and year-round Careers Expos." - Matthew Sayer

Optimizely Data Platform, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Optimizely Data Platform

Top Industries

  • Internet
  • Information Technology and Services
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Optimizely Data Platform is popular in Internet, Information Technology And Services, and Retail and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Optimizely Data Platform Use Cases

What benefits does Optimizely Data Platform offer for Engagement Management?

What benefits does Optimizely Data Platform offer for Lifetime Value Management?

What makes Optimizely Data Platform ideal for Campaign Management?

How does Optimizely Data Platform facilitate Segmentation And Targeting?

What makes Optimizely Data Platform ideal for Loyalty Management?

37+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Optimizely Data Platform solved their Customer Data Platform needs. Cuspera uses 1157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Optimizely Data Platform testimonial

Matthew Sayer

Sudo Roux

Going forward, UniSA’s students will expect a level of interactive engagement while researching their study options online, so this consolidated digital platform will be of continuing importance in the future. It will form the basis of all future events such as the University’s Virtual Campus days,... Virtual Fairs and year-round Careers Expos.

Testimonial By Matthew Sayer
Optimizely Data Platform testimonial

Amanda Scarnechia

Scotts

We knew Optimizely would be the best partner because they have the existing technology: All our existing customer data is stored in the Optimizely Data Platform, and so are all the channels we need. Testimonial By Amanda Scarnechia
Optimizely Data Platform testimonial

Chelsea Jarvis

Bidwells

Companies like us that have multiple campaigns happening concurrently run the risk of diluting the brand and messaging. By using Optimizely’s Visitor Groups and Recommendations, we can negate that risk. Testimonial By Chelsea Jarvis
CUSTOMERS TESTIMONIALS
Optimizely Data Platform testimonial

Matthew Sayer

Sudo Roux

Going forward, UniSA’s students will expect a level of interactive engagement while researching their study options online, so this consolidated digital platform will be of continuing importance in the future. It will form the basis of all future events such as the University’s Virtual Campus days,... Virtual Fairs and year-round Careers Expos.

Testimonial By Matthew Sayer
Optimizely Data Platform testimonial

Amanda Scarnechia

Scotts

We knew Optimizely would be the best partner because they have the existing technology: All our existing customer data is stored in the Optimizely Data Platform, and so are all the channels we need. Testimonial By Amanda Scarnechia
Optimizely Data Platform testimonial

Chelsea Jarvis

Bidwells

Companies like us that have multiple campaigns happening concurrently run the risk of diluting the brand and messaging. By using Optimizely’s Visitor Groups and Recommendations, we can negate that risk. Testimonial By Chelsea Jarvis

Case Studies

Case Study Tea Forte

Tea Forte increases customer lifetime value by 25%

Case Study Bidwells

Learn how Bidwells utilised Optimizely's DXP suite to transform their digital offering and become an award winning online experience

Case Study Audiogon

Audiogon increases email revenue by 171%

Professional Training & Coaching

CASE STUDY Dale Carnegie

Dale Carnegie's lead generation form redesign increased B2B ecommerce sales using split testing, optimizing high-value forms, and enhancing engagement, significantly boosting lead quality and convers...ion rates.

Case Study Helix Sleep

Helix Sleep drives more revenue by sending fewer emails

Case Study Fox Rent-A-Car

Fox Rent-A-Car increases email revenue by 300%

Frequently Asked Questions(FAQ)

for Optimizely Data Platform

What is Optimizely Data Platform?

Optimizely Data Platform (formerly Zaius) is a Customer Data Platform (CDP) for marketing, and service teams to accelerate customer revenue and loyalty.

Optimizely Data Platform consolidates and understands customer data and applies a layer of sophisticated analytics that segments audiences. It helps teams to build and deploy marketing campaigns, integrate into the marketing system of their choice, or integrate with other experience solutions such as service, loyalty, commerce, and more. it provides campaign features that deliver the ultimate user experience in marketing, service, and commerce. It orchestrates and automates real-time data.

Optimizely Data Platform comes with a built-in Customer Data Platform (CDP) which resolves data from across the ecosystem into a single view of the customer. With its intelligent marketing suite, marketers can orchestrate and automate real-time, behaviorally triggered messaging. This enables them to deliver relevant and effective marketing campaigns across devices and channels such as web, mobile, email, and social media.

What is Optimizely Data Platform used for?

Optimizely Data Platform is a Customer Data Platform Software mainly used by its customers to Increase Customer Life Time Value and Enhance Customer Relationships by Engagement Management, Lifetime Value Management and Campaign Management .

What are the top features of Optimizely Data Platform?

Personalization, Micro customer segmenting and Alerts: popups & Notifications are some of the top features of Optimizely Data Platform.

Who uses Optimizely Data Platform?

Optimizely Data Platform is used by Internet, Information Technology And Services and Retail among other industries.

What are Optimizely Data Platform alternatives?

Hyland Governance, Openprise RevOps Performance Platform, MParticle and Tealium are popular alternatives for Optimizely Data Platform.

Where is Optimizely Data Platform located?

Optimizely Data Platform is headquartered at 119 5th Ave, 7th Floor, New York, New York Optimizely, US.
lightning

Peers used Optimizely Data Platform for engagement management and lifetime value management

Optimizely Data Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.76/5

Read Reviews (11)
Analytics

4.74/5

Read Reviews (88)
Custom Reports

3.58/5

Read Reviews (141)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.76/5

Read Reviews (11)
Analytics

4.74/5

Read Reviews (88)
Custom Reports

3.58/5

Read Reviews (141)

Software Failure Risk Guidance

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for Optimizely Data Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Optimizely Data Platform

Optimizely, Inc. News

Product

Introducing the Optimizely Experimentation MCP Server

Optimizely introduces the MCP Server for Experimentation, integrating AI-powered development tools with its platform. This server allows developers to manage feature flags and experiments directly from their IDE using natural language, enhancing workflow efficiency. Key features include development-integrated experimentation, real-time debugging, automated flag lifecycle management, and SDK code generation. The MCP Server operates locally, ensuring data security and instant performance. Currently in closed beta, it aims to revolutionize AI-driven experimentation.

Product

Optimizely Launches GEO-Ready CMS for AI Search Visibility

Optimizely has launched new features for its content management system (CMS) to enhance visibility in AI-powered search engines. The update introduces Generative Engine Optimization (GEO) tools, including Q&A field generation, GEO-specific metadata, and AI indexing enhancements. These features aim to help marketers optimize content for both human and AI audiences, addressing the evolving search landscape influenced by AI technologies like ChatGPT.

Partnership

Digitas Earns Optimizely's Highest Honor??Only Platinum Partner in Both UAE and Saudi Arabia

Digitas has been awarded Platinum Partner status by Optimizely, making it the only agency in the UAE and Saudi Arabia to achieve this distinction. This recognition grants Digitas access to exclusive features, early product releases, and advanced training, enhancing its ability to deliver personalized digital solutions. The partnership underscores Digitas' commitment to digital innovation in high-growth markets and follows its recognition as Optimizely's 2024 Partner of the Year for the Middle East and Africa.

Product

Optimizely Opal Gets Supercharged for Agentic AI, Powering Infinite Use Cases for Marketers

Optimizely has enhanced its Opal AI solution, integrating it across the Optimizely One ecosystem. Built on Google's Gemini models, Opal now offers advanced agentic tools and brand-aware capabilities. These enhancements aim to automate tasks, improve content creation, and streamline marketing workflows, providing marketers with extensive tools for collaboration and personalization.

Optimizely, Inc. Profile

Company Name

Optimizely, Inc.

Company Website

https://www.optimizely.com/

HQ Location

119 5th Ave, 7th Floor, New York, New York Optimizely, US

Employees

251-500

Social

Financials

SERIES D