Optimizely Data Platform Overview

Optimizely Data Platform enables scalable data integration across all channels quickly. It enhances customer data management for improved marketing efficiency.

Use Cases

Customers recommend Engagement Management, Lifetime Value Management, Campaign Management, as the business use cases that they have been most satisfied with while using Optimizely Data Platform.

Other use cases:

  • Segmentation And Targeting
  • Loyalty Management
  • Helpdesk Management
  • Merchandising
  • Channel Marketing
  • Personalized Marketing
  • Contact List Management
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Business Priorities

Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Optimizely Data Platform.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Grow Market Share
  • Scale Best Practices
  • Establish Thought Leadership
  • Launch New Products
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Build Brand Awareness
  • Improve Consistency
  • Improve Internal Communications
See all business priorities See less business priorities

Optimizely Data Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Optimizely Data Platform works with different mediums / channels such as E-Mail. and Mobile.

Optimizely Data Platform's features include Personalization, Micro Customer Segmenting, Alerts: Popups & Notifications, etc. and Optimizely Data Platform support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Optimizely Data Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Going forward, UniSA’s students will expect a level of interactive engagement while researching their study options online, so this consolidated digital platform will be of continuing importance in the future. It will form the basis of all future ev...ents such as the University’s Virtual Campus days, Virtual Fairs and year-round Careers Expos." - Matthew Sayer

Peer review evidence (same sources as the product rating summary)

"...Zaius Zaius is an ecommerce CRM, allowing you to personalise and automate marketing based on customer interactions...." Does Littledata work with my ecommerce reporting tool?
"...This customer profile shows contact info, purchases, browsing behavior, demographic data, locations, lifetime value, average order value, and more in one page...." Peer review from Featured Customers
"...Zaius has debuted new segmentation capabilities, designed to let marketers create highly customized customer segments for advanced analytics and targeted campaign execution. ..." Zaius Unveils Segment Builder 2.0

Optimizely Data Platform, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Optimizely Data Platform

Top Industries

  • Internet
  • Information Technology and Services
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Optimizely Data Platform is popular in Internet, Information Technology And Services, and Retail and is widely used by Small Business, Mid Market, and Enterprise.

Optimizely Data Platform Customer wins, Customer success stories, Case studies

What Are the key features of Optimizely Data Platform for Engagement Management?

What benefits does Optimizely Data Platform offer for Lifetime Value Management?

Why is Optimizely Data Platform the best choice for Campaign Management?

How does Optimizely Data Platform facilitate Segmentation And Targeting?

What benefits does Optimizely Data Platform offer for Loyalty Management?

11 buyers and buying teams have used Cuspera to assess how well Optimizely Data Platform solved their Customer Data Platform needs. Cuspera uses 1157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
Optimizely Data Platform testimonial

Matthew Sayer

Sudo Roux

Going forward, UniSA’s students will expect a level of interactive engagement while researching their study options online, so this consolidated digital platform will be of continuing importance in the future. It will form the basis of all future events such as the University’s Virtual Campus days,... Virtual Fairs and year-round Careers Expos.

Testimonial By Matthew Sayer
Optimizely Data Platform testimonial

NATALIE LODWIG

Strut This

I think the beauty of these campaigns is that we've been able to build out and replicate these models throughout our various campaigns. It's been eye-opening to continue to watch the customer evolve within the lifecycle and hone in on the personalized shopping experience, which we feel is vital for... all brands in this day and age — and specifically to Strut This.

Testimonial By NATALIE LODWIG
Optimizely Data Platform testimonial

Chelsea Jarvis

Bidwells

Companies like us that have multiple campaigns happening concurrently run the risk of diluting the brand and messaging. By using Optimizely’s Visitor Groups and Recommendations, we can negate that risk. Testimonial By Chelsea Jarvis
CUSTOMERS TESTIMONIALS
Optimizely Data Platform testimonial

Matthew Sayer

Sudo Roux

Going forward, UniSA’s students will expect a level of interactive engagement while researching their study options online, so this consolidated digital platform will be of continuing importance in the future. It will form the basis of all future events such as the University’s Virtual Campus days,... Virtual Fairs and year-round Careers Expos.

Testimonial By Matthew Sayer
Optimizely Data Platform testimonial

NATALIE LODWIG

Strut This

I think the beauty of these campaigns is that we've been able to build out and replicate these models throughout our various campaigns. It's been eye-opening to continue to watch the customer evolve within the lifecycle and hone in on the personalized shopping experience, which we feel is vital for... all brands in this day and age — and specifically to Strut This.

Testimonial By NATALIE LODWIG
Optimizely Data Platform testimonial

Chelsea Jarvis

Bidwells

Companies like us that have multiple campaigns happening concurrently run the risk of diluting the brand and messaging. By using Optimizely’s Visitor Groups and Recommendations, we can negate that risk. Testimonial By Chelsea Jarvis
 

Optimizely Reports 42% Quarter-Over-Quarter ARR Growth for Its AI Agent Orchestration Platform

Optimizely reports a 42% quarter-over-quarter ARR growth for its AI agent orchestration platform, Optimizely Opal. The platform is widely adopted by nearly 1,700 companies, facilitating over 172,000 ...executions in marketing workflows. Customers are building AI agents to automate tasks across experimentation, content production, and reporting, significantly enhancing efficiency and output.

Read on →
 

Optimizely Reports 42% Quarter-Over-Quarter ARR Growth ...

Optimizely reports a 42% quarter-over-quarter ARR growth for its AI Agent Orchestration Platform, Optimizely Opal. Nearly 1,700 companies have built over 4,000 AI agents, executing more than 172,000 ...tasks across marketing workflows. The platform's adoption is accelerating, with significant increases in campaign production and content reuse, enhancing efficiency and reducing manual effort.

Read on →
 

Optimizely Customers Saw 446% 3-year ROI and Sub-Six-Month Payback with AI-Powered Digital Experience Solutions

Optimizely's AI-powered digital experience platform, Optimizely One, delivered a 446% ROI over three years, according to a Forrester study. The platform improved digital conversions by 8% and session... visits by 5%, generating $40.3 million in incremental revenue. It enhanced productivity for developers and marketers, reduced legacy system costs, and provided significant value through centralized data and AI-driven personalization.

Read on →

Optimizely - Information Technology And Services - Large

Optimizely used its own Content Management System and Visual Builder to speed up website creation. The team built a visually appealing site in just two weeks. Marketers and developers worked faster w...ith real-time editing and better content structure. Optimizely Web Experimentation let them run more tests and improve digital experiences. The new platform made campaign management and reporting easier for the team.

 

Optimizely (internal digital team) - Information Technology And Services - Large

New York, USA

Optimizely's digital team used the Optimizely Content Management System and Web Experimentation tools to speed up website creation. The Visual Builder let developers and marketers build visually appe...aling sites faster, with less technical effort. Teams could launch new sites in just two weeks and run more experiments than before. Real-time editing and pre-built components improved collaboration and efficiency. The CMS and experimentation tools made testing and personalizing web experiences easier and more frequent.

Frequently Asked Questions(FAQ)

for Optimizely Data Platform

What is Optimizely Data Platform?

Optimizely Data Platform (formerly Zaius) is a Customer Data Platform (CDP) for marketing, and service teams to accelerate customer revenue and loyalty.

Optimizely Data Platform consolidates and understands customer data and applies a layer of sophisticated analytics that segments audiences. It helps teams to build and deploy marketing campaigns, integrate into the marketing system of their choice, or integrate with other experience solutions such as service, loyalty, commerce, and more. it provides campaign features that deliver the ultimate user experience in marketing, service, and commerce. It orchestrates and automates real-time data.

Optimizely Data Platform comes with a built-in Customer Data Platform (CDP) which resolves data from across the ecosystem into a single view of the customer. With its intelligent marketing suite, marketers can orchestrate and automate real-time, behaviorally triggered messaging. This enables them to deliver relevant and effective marketing campaigns across devices and channels such as web, mobile, email, and social media.

What is Optimizely Data Platform used for?

Optimizely Data Platform is a Customer Data Platform Software mainly used by its customers to Increase Customer Life Time Value and Enhance Customer Relationships by Engagement Management, Lifetime Value Management and Campaign Management .

What are the top features of Optimizely Data Platform?

Personalization, Micro customer segmenting and Alerts: popups & Notifications are some of the top features of Optimizely Data Platform.

Who uses Optimizely Data Platform?

Optimizely Data Platform is used by Internet, Information Technology And Services and Retail among other industries.

What are Optimizely Data Platform alternatives?

Hyland Governance, Openprise RevOps Performance Platform, MParticle and Tealium are popular alternatives for Optimizely Data Platform.

Where is Optimizely Data Platform located?

Optimizely Data Platform is headquartered at 119 5th Ave, 7th Floor, New York, New York Optimizely, US.
lightning

Peers used Optimizely Data Platform for engagement management and lifetime value management

Optimizely Data Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.76/5

Read Reviews (11)
Analytics

4.74/5

Read Reviews (88)
Custom Reports

3.58/5

Read Reviews (141)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.76/5

Read Reviews (11)
Analytics

4.74/5

Read Reviews (88)
Custom Reports

3.58/5

Read Reviews (141)

Software Failure Risk Guidance

?

for Optimizely Data Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Optimizely Data Platform

Optimizely, Inc. News

Company

Optimizely Unveils New Brand Identity Focused on AI Marketing Platform

Optimizely has unveiled a new brand identity emphasizing its AI marketing platform, aiming to reduce operational friction and enhance creativity for marketers. The rebrand aligns with recent product developments, including Optimizely One and Opal, and addresses industry concerns about AI's impact on brand differentiation and content quality.

Company

Optimizely Unveils New Brand Identity Rooted in a Simple Belief ...

Optimizely has unveiled a new brand identity focused on empowering marketers to prioritize creativity amidst the rise of AI in marketing. The rebranding emphasizes Optimizely's commitment to providing an AI platform that enhances the marketing lifecycle, enabling teams to focus on human-centric elements like creativity and strategic thinking.

Product

Optimizely Solves Marketing's Biggest Broken Promise: True 1:1 ...

Optimizely announced limitless 1:1 personalization within its Opal platform, enabling brands to create AI-driven, personalized microsites for each target buyer. This capability integrates audience intelligence and content management to deliver tailored digital experiences at scale, enhancing B2B and B2C marketing strategies.

Product

Optimizely Solves Marketing's Biggest Broken Promise: True 1:1 Personalization at Scale

Optimizely has launched a new capability within Optimizely Opal, enabling limitless 1:1 personalization for marketing and digital teams. This feature allows brands to create AI-driven microsites tailored to individual buyers, enhancing customer engagement and digital experience optimization. The platform integrates audience intelligence and content management to deliver personalized experiences at scale.

Optimizely, Inc. Profile

Company Name

Optimizely, Inc.

Company Website

https://www.optimizely.com/

HQ Location

119 5th Ave, 7th Floor, New York, New York Optimizely, US

Employees

251-500

Social

Financials

SERIES D