Xplor Recreation helped James City County modernize their parks and recreation management. The county faced outdated software, limited online registration, and issues with credit card fees. Xplor Rec...reation provided an all-in-one solution with Xplor Pay, streamlining payments and improving the user experience. Staff praised the software's innovation and responsive support. The new system made it easier for residents to register online and improved satisfaction for both customers and staff.
Xplor Recreation helped the City of Brampton improve their recreation management. The city faced long wait times and user friction with their old software. After switching to Xplor Recreation, 95% of... users adopted online registration. Customer wait times dropped by 83% during peak periods. Staff could focus more on community programs and communication improved.
Xplor Recreation helped the City of Menlo Park upgrade from outdated, inflexible software to a modern parks and recreation management system. The city needed a better user experience for its tech-sav...vy community and more efficient workflows for staff. After switching, 90% of the community now registers online. Staff workload dropped from 15 people on sign-up day to just one person handling a few emails. The city saw easier activity guide production, a smoother registration process, and strong customer support from Xplor Recreation.
Xplor Recreation helped the City of Pearland improve its parks and recreation department. The city faced poor customer experience, limited reporting, and booking issues with its old software. Xplor R...ecreation provided better facility booking, accurate reporting, and reliable support. The city saw faster revenue recovery and happier customers. Staff now spend less time on complaints and manual work.
Xplor Recreation helped the Town of Caledon launch a custom-branded mobile app. The town needed to prepare for rapid population growth and modernize services. 80% of residents already registered for ...programs online, and 65% used mobile devices. The app made membership card management and account access easier. Staff found the platform flexible and user-friendly. The solution supports Caledon's goal to offer better self-serve options and improve customer experience.
Xplor Recreation helped Calvert County, Maryland, improve their parks and recreation management. The county faced poor customer support, high fees, and hard-to-use software with their old vendor. Xpl...or Recreation provided easy setup, strong 24/7 support, and better features at a lower cost. Staff and community members now enjoy a modern, simple, and efficient experience.
CASE STUDY Roanoke County Parks, Recreation and Tourism
Xplor Recreation helped Roanoke County Parks, Recreation and Tourism switch to a new recreation management software after their previous provider ended support. The team faced a tight deadline and ha...d to implement the new system during their busiest season. Xplor Recreation delivered a fast and seamless implementation. Staff found the technology modern and easy to use. The support team was available 24/7, making the transition smooth and reliable.
CASE STUDY Versailles-Woodford Parks and Recreation
Xplor Recreation helped Versailles-Woodford Parks and Recreation solve major software and support issues. Their old recreation management system was outdated and had poor customer support. Staff and ...community members found it hard to use. Xplor Recreation provided a modern, easy-to-use platform with a custom mobile app and reliable 24/7 support. The team now delivers a better experience for over 28,000 community members.
CASE STUDY Los Gatos-Saratoga Recreation (LGS Recreation)
Xplor Recreation helped LGS Recreation improve staff training with an easy-to-use interface. The software made online registration simple for over 65,000 community members. LGS Recreation used data r...eports from the platform to support community programs. The partnership has lasted nearly 10 years, with ongoing improvements like wireless payments. Staff found the system intuitive, speeding up onboarding for all skill levels.
