Real-World Case Studies and Customer Success Stories with Xplor Recreation (formerly PerfectMind)

Xplor Recreation helped the City of North Richland Hills improve their parks and recreation management. The city replaced multiple third-party... tools with one user-friendly platform. Staff found onboarding easy and operations became more efficient. Automated workflows saved significant time. The custom-branded mobile app made a big impact for members. The city values Xplor Recreation’s ongoing support and industry expertise.
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Xplor Recreation helped the City of Medicine Hat manage 57 facilities and unify parks and recreation programming. Booking and payment... for campsites dropped from 1 week to just 5 minutes. The city completed 559 registrations in the first 2 hours of seasonal sales. Staff saw a 95% reduction in time spent on reservation requests. The software improved member management, facility booking, and marketing communications.
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Xplor Recreation helped the City of Menlo Park modernize its parks and recreation management. The city replaced outdated legacy software... with Xplor Recreation’s flexible, automated platform. Staff and community members now enjoy a streamlined registration process, with 90% of sign-ups happening online. The city saved up to $70,000 per year by moving activity guides online. Staff who were hesitant now love the new workflows and customer support is proactive.
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Xplor Recreation helped James City County, Virginia modernize their parks and recreation management. The county faced outdated software, limited online... registration, and payment friction. Xplor Recreation delivered a user-friendly system, streamlined payments with Xplor Pay, and 24/7 support. Staff and community members now enjoy easier online registration and better service. The county values ongoing account management and a sense of community with other localities.
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Xplor Recreation helped Los Gatos-Saratoga Recreation serve over 65,000 community members. Staff training became faster with an easy-to-use interface. Most... community registrations moved online, making it simple for people to sign up and manage accounts. Data reporting supported new initiatives and grant applications. Wireless payment terminals enabled payments at events and remote locations. The partnership brought steady improvements and new features every year.
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Calvert County, Maryland used Xplor Recreation to replace outdated recreation management software. Their old system had poor support, high add-on... fees, and was hard for staff and residents to use. Xplor Recreation provided better support, all-in-one pricing, and an easy-to-use platform. Staff found it simple to manage programs and train others. Residents now register online without complaints. The county saved money and improved service for the community.
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Xplor Recreation helped the City of Pearland, Texas, improve its parks and recreation services. The city faced poor customer experience,... limited reporting, and high software costs with its previous vendor. After switching to Xplor Recreation, Pearland saw faster revenue recovery and improved customer satisfaction. Report generation time dropped from days to minutes. Staff found the new system easier to use, and support became more reliable. The city now delivers a better experience for over 126,000 residents.
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Xplor Recreation helped the City of Brampton move 95% of program registrations online. Before, most residents registered in person, causing... long wait times. With Xplor Recreation, customer wait times dropped by 83% during peak periods. Staff now focus more on community programs instead of manual registration. The software is easy to use and supports rentals, appointments, and memberships. City leaders recommend Xplor Recreation for other municipalities.
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Xplor Recreation helped the Town of Caledon launch a custom-branded mobile app to serve its growing community. Over 80% of... residents already registered for programs online, and 65% accessed the platform via mobile. The new app simplified membership card management and improved the user experience for both staff and residents. Staff found the platform easy to use, and training for new employees became faster. Caledon values the strong account management and scalable, flexible features of Xplor Recreation.
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Xplor Recreation helped Versailles-Woodford Parks and Recreation replace outdated software. The team faced poor customer support, a clunky interface, and... a frustrating online experience for over 28,000 community members. Xplor Recreation offered a modern, intuitive platform and 24/7 support. Staff expect to save time and empower patrons with a user-friendly mobile app. The new system aims to improve both staff efficiency and community satisfaction.
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Xplor Recreation helped the County of Roanoke, Virginia quickly switch to new recreation management software after their previous provider ended support. The county faced... a tight deadline and had to implement the new system during their busiest season and the COVID-19 pandemic. Xplor Recreation delivered a fast, seamless rollout and provided 24/7 support. Staff and community members found the software easy to use. The county now benefits from a modern, evolving platform that improves service for over 96,000 residents.
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