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Education Case Studies and Success Stories with Workato Platform
CASE STUDY Gonzaga University
Gonzaga University faced challenges with slow and complex legacy systems and growing technical debt. They needed to innovate faster to handle increasing student enrollments. They chose Workato to rep...lace their CRM and iPaaS, integrating over 10 core systems. This allowed them to create a single source of student data and improve efficiency. As a result, integrations are now 60% faster, taking 4 days instead of 10, and they completed 30 integrations in 10 days. They also doubled the number of automation builders and improved error detection.
Computer Software Case Studies and Success Stories with Workato Platform
CASE STUDY GUIDEcx
Workato helped GUIDEcx solve integration overload and engineering bottlenecks. GUIDEcx embedded Workato’s recipe builder, letting customers build their own integrations. This reduced the engineering ...team’s workload and improved scalability. GUIDEcx saw a 15% higher win rate, a 20% increase in average order value, and a 25% boost in customer retention. The self-serve model let engineers focus on core product work and improved customer engagement.
Workato helped GUIDEcx solve integration overload by letting customers build their own integrations. GUIDEcx embedded Workato’s recipe builder for a self-serve experience. This reduced the engineerin...g team’s workload and sped up development. GUIDEcx saw a 15% higher win rate, a 20% increase in average order value, and a 25% boost in customer retention. The new model let engineers focus on core product work and improved customer engagement.
Workato helped GUIDEcx solve integration overload and engineering bottlenecks. GUIDEcx embedded Workato’s recipe builder, letting customers build their own integrations. This reduced the engineering ...team’s workload and made integrations scalable. GUIDEcx saw a 15% higher win rate, a 20% increase in average order value, and a 25% boost in customer retention. The self-serve model let engineers focus on core product work and improved customer engagement.
Workato helped HubSpot save over 100 hours of manual work. HubSpot used Workato's low-code and no-code automation to centralize their onboarding processes. Leadership gained a better view of new hire... onboarding. Employees gave very positive feedback about the improvements. Workato made the onboarding process easier and more efficient for HubSpot.
Workato helped Nextdoor cut development time by 75%. The team used Workato to automate ad metrics uploads, invoice generation, and client balance calculations. Ad performance reports now update daily... instead of weekly. Invoices are sent automatically, saving 24 hours per batch. Nextdoor no longer needs to hire extra staff for manual processes, freeing up engineering for product work.
Information Technology and Services Case Studies and Success Stories with Workato Platform
CASE STUDY Box
Workato helped Box automate its partner onboarding process. The team connected Marketo, Salesforce, and Box to create a simple automation. This reduced the onboarding process from 5 hours to 1 hour. ...Partner approval time dropped from 24 hours to 4 hours. Employees now spend less time on manual tasks and more on strategic work. Box also used Workato to streamline sales and incident management.
GUIDEcx faced challenges with integration overload and limited engineering resources, leading to a backlog and scalability issues. They used Workato to allow customers to build and customize their ow...n integrations, reducing the engineering load. This self-serve model led to a 15% higher win rate, a 20% increase in average order value, and a 25% improvement in customer retention. The solution empowered customers and freed up engineers to focus on core product work.
Workato helped Nutanix automate security ticket management and VM provisioning. Nutanix used Workato to create and assign tickets directly from Slack, speeding up response times. VM provisioning drop...ped from weeks to under 10 minutes for 2,500 VMs. The IT team achieved 100% SLA and assigns tickets twice as fast. IT NPS increased to over 90 and service capacity grew by 30% in one year.
GUIDEcx is a customer onboarding project management platform. They faced challenges with integration overload and limited engineering resources. Workato helped them by enabling customers to build and... customize their own integrations. This led to a 15% higher win rate, 20% increase in average order value, and 25% increase in customer retention.
Workato helped monday.com automate IT processes and improve employee experience. The IT team used Workato to automate onboarding, support, and asset management. 270 hours of manual IT work are automa...ted each month. 40% of tickets and 60% of permissions are now automated. Employee onboarding automation reached a 75% success rate. The IT team met their goals faster and improved employee satisfaction.
Other Industry Case Studies and Success Stories with Workato Platform
CASE STUDY Scoot
Workato helped Scoot improve HR processes with Ozy Bot, their custom Workbot. Scoot needed a mobile-friendly tool to connect different HR systems. With Workato, they built Ozy Bot and linked it to Wo...rkplace by Meta. Now, employees can do almost 30 HR tasks in one place, like applying for leave or updating information. This made work easier for staff, improved efficiency, and gave employees more control over their HR needs.
