Webex CPaaS Overview
Webex CPaaS is a cloud-based technology that enhances CX by embedding video, voice, and messaging capabilities into customer communications. Speak to an expert today.
Use Cases
Customers recommend Relationship Management, Loyalty Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Webex CPaaS.
Business Priorities
Improve ROI and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Webex CPaaS.
Webex CPaaS Use-Cases and Business Priorities: Customer Satisfaction Data
Webex CPaaS works with different mediums / channels such as Mobile. Mobile App. Promotions etc.
Webex CPaaS's features include Gamification, and Alerts: Popups & Notifications. and Webex CPaaS support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Webex CPaaS analytics capabilities include Analytics, and Custom Reports.
Webex CPaaS, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Webex CPaaS
Top Industries
- Hospitality
Popular in
- Small Business
- Enterprise
Webex CPaaS is popular in Hospitality, and is widely used by Small Business, and Enterprise,
Comprehensive Insights on Webex CPaaS Use Cases
What benefits does Webex CPaaS offer for Relationship Management?
What benefits does Webex CPaaS offer for Sending & Publishing Communications?
What benefits does Webex CPaaS offer for Campaign Management?
5+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Webex CPaaS solved their SMS Marketing needs. Cuspera uses 104 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.
Video
How to quickly build CPaaS applications with the Webex Connect Flow Builder | Developer Webinar
Peers used Webex CPaaS for relationship management and loyalty management
Webex CPaaS Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (3) |
Webex CPaaS Integrations
Webex CPaaS integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Webex CPaaS
Software Failure Risk Guidance
?for Webex CPaaS
Top Failure Risks for Webex CPaaS
Cisco Systems, Inc. News
Cisco introduces Duo Identity and Access Management to enhance identity protection in the AI era
Cisco has launched Duo Identity and Access Management, a new security solution designed to protect organizations from identity-based cyberattacks. Built on Cisco Duos multifactor authentication, the product offers a security-first approach to identity protection, addressing vulnerabilities in traditional IAM systems. This launch targets the growing threat of identity attacks in the AI era and aims to strengthen enterprise cybersecurity.
Cisco Unveils JARVIS: AI Assistant Transforming Platform Engineering
Ciscos Outshift division has launched JARVIS, an AI-powered assistant for platform engineering. JARVIS uses a conversational interface to automate and simplify complex engineering workflows, aiming to reduce execution time and cognitive load for DevOps and platform teams. This release highlights Ciscos focus on AI-driven solutions in enterprise IT and cybersecurity.
Cisco reports strong Q3 performance driven by AI momentum
Cisco reported strong Q3 FY2025 results with $14.1 billion in revenue, marking an 11% year-over-year increase. The company saw a significant rise in product orders, driven by AI infrastructure demand. Orders from webscale customers for AI solutions exceeded $600 million, achieving a major milestone ahead of schedule.
At RSAC 2025 , Cisco announces bevy of security announcements to leverage its strength in networking
At RSAC 2025, Cisco announced multiple security enhancements, including updates to Cisco XDR and Cyber Vision, leveraging its networking expertise to strengthen its cybersecurity portfolio.
Cisco Systems, Inc. Profile
Company Name
Cisco Systems, Inc.
Company Website
https://www.cisco.com/site/us/en/index.htmlYear Founded
1984
HQ Location
Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees
10001+
Social
Financials
IPO
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