Webex CPaaS Overview
Webex CPaaS is a cloud-based technology that enhances CX by embedding video, voice, and messaging capabilities into customer communications. Speak to an expert today.
Use Cases
Customers recommend Relationship Management, Loyalty Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Webex CPaaS.
Business Priorities
Improve ROI and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Webex CPaaS.
Webex CPaaS Use-Cases and Business Priorities: Customer Satisfaction Data
Webex CPaaS works with different mediums / channels such as Mobile. Mobile App. Promotions etc.
Webex CPaaS's features include Gamification, and Alerts: Popups & Notifications. and Webex CPaaS support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Webex CPaaS analytics capabilities include Analytics, and Custom Reports.
Webex CPaaS, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Webex CPaaS
Top Industries
- Hospitality
Popular in
- Small Business
- Enterprise
Webex CPaaS is popular in Hospitality, and is widely used by Small Business, and Enterprise,
Webex CPaaS Customer wins, Customer success stories, Case studies
What solutions does Webex CPaaS provide for Relationship Management?
How can Webex CPaaS optimize your Sending & Publishing Communications Workflow?
Why is Webex CPaaS the best choice for Campaign Management?
11 buyers and buying teams have used Cuspera to assess how well Webex CPaaS solved their SMS Marketing needs. Cuspera uses 104 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.
How to quickly build CPaaS applications with the Webex Connect Flow Builder | Developer Webinar
Peers used Webex CPaaS for relationship management and loyalty management
Webex CPaaS Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (3) |
Webex CPaaS Integrations
Webex CPaaS integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Webex CPaaS
Software Failure Risk Guidance
?for Webex CPaaS
Top Failure Risks for Webex CPaaS
Cisco Systems, Inc. News
Cisco Schedules Call for Q1 Fiscal Year 2026 Financial Results - Cisco Newsroom
Cisco has scheduled a conference call on November 12, 2025, to announce its Q1 fiscal year 2026 financial results. The results will be released after the market closes and will be available on Cisco's Investor Relations website.
Cisco launches Cisco IQ, the unified AI-powered experience that ...
Cisco has launched Cisco IQ, an AI-powered interface designed to enhance customer experience by integrating real-time insights, automation, and personalized learning. Cisco IQ aims to simplify IT operations, boost resiliency, and reduce complexity for IT teams. It offers flexible deployment options and secure API integration, enabling seamless integration into existing workflows. The platform is expected to be generally available in the second half of Cisco's fiscal year 2026.
Investor Relations - Financial Information - Financial Results - Cisco
Investor Relations - Financial Information - Financial Results - Cisco
Cisco Expands Webex Calling with India Data Centres
Cisco is expanding its Webex Calling and Webex Contact Centre services in India by establishing new data centres in Mumbai and Chennai. This move aims to enhance communication services for Indian enterprises and multinational corporations by offering secure, high-quality cloud solutions. The initiative includes AI-powered contact centre services and complies with local telecom regulations, promising improved call quality and reduced latency.
Cisco Systems, Inc. Profile
Company Name
Cisco Systems, Inc.
Company Website
https://www.cisco.com/site/us/en/index.htmlYear Founded
1984
HQ Location
Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees
10001+
Social
Financials
IPO
