Vonage Conversational Commerce Overview

Jumper.ai transforms customer interactions with its blend of automated chatbots and live agents. This e-commerce software enhances customer engagement at every stage of their journey. By integrating automated responses with human touchpoints, businesses can ensure that each conversation is meaningful and responsive to customer needs. This approach not only boosts customer satisfaction but also drives conversion rates by providing timely and relevant interactions. Jumper.ai's capabilities are particularly beneficial for businesses looking to optimize their conversational commerce strategies, making it a valuable tool for enhancing customer experience and increasing sales.

Use Cases

Customers recommend Advertisement, Engagement Management, Digital Marketing, as the business use cases that they have been most satisfied with while using Vonage Conversational Commerce.

Other use cases:

  • Sending & Publishing Communications
  • Products & Pricelist Management
  • Loyalty Management
  • Order Management
  • Conversion Management
  • Engaging On Social Media
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Vonage Conversational Commerce.

Other priorities:

  • Build Brand Awareness
  • Launch New Products
  • Improve Brand Engagement
  • Improve ROI
  • Acquire Customers
See all business priorities See less business priorities

Vonage Conversational Commerce Use-Cases and Business Priorities: Customer Satisfaction Data

Vonage Conversational Commerce works with different mediums / channels such as Chat. Whatsapp. and Social Media.

Vonage Conversational Commerce's features include Bot, Personalization, Alerts: Popups & Notifications, etc. and Vonage Conversational Commerce support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Vonage Conversational Commerce analytics capabilities include Analytics, and Custom Reports.

Reviews

"...jumper.ai enables brands and SME's to instantly auto-reply and engage with customers when they comment on your posts and the best part, it auto-magically walks and talks them through a sale right within the social media...." Peer review

Vonage Conversational Commerce, Odysys, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Jumper.ai seamlessly integrates automated chatbots and live agents to enhance customer interactions. Every stage of the customer journey is optimized for engagement and conversion.

Popular Business Setting

for Vonage Conversational Commerce

Top Industries

  • Food & Beverages
  • Construction

Popular in

  • Small Business

Vonage Conversational Commerce is popular in Food & Beverages, and Construction, and is widely used by Small Business,

Vonage Conversational Commerce Customer wins, Customer success stories, Case studies

How can Vonage Conversational Commerce optimize your Engagement Management Workflow?

How efficiently Does Vonage Conversational Commerce manage your Sending & Publishing Communications?

What solutions does Vonage Conversational Commerce provide for Products & Pricelist Management?

11 buyers and buying teams have used Cuspera to assess how well Vonage Conversational Commerce solved their E-Commerce Software needs. Cuspera uses 486 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

 

Ericsson returns to profit in Q2 as Aduna expands

Ericsson returned to profitability in Q2 2025, with a net income of SEK 4.6 billion, despite a revenue drop. The company's Vonage unit plays a key role in its strategy, providing an API layer for Adu...na, Ericsson's orchestration platform. This integration supports real-time network performance tuning, crucial for monetizing 5G and AI-powered edge applications.

Read on →

LBC Express - Transportation/trucking/railroad

Jumper.ai helped LBC Express automate customer service on Messenger. LBC Express wanted to answer common questions and give live help for complex issues. Jumper.ai built an automated chat that handle...d tracking, rates, and branch info, and connected to live agents when needed. The system resolved 75.3% of queries without humans, saved 213,403 man-hours, and resolved 1.7 million customer queries. 81% of customers gave over 4-star ratings to the automated experience.

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lightning

Peers used Vonage Conversational Commerce for advertisement and engagement management

Vonage Conversational Commerce Competitors

Vonage Conversational Commerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (4)
Analytics

3.92/5 ★

Read Reviews (25)
Custom Reports

3.87/5 ★

Read Reviews (32)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (4)
Analytics

3.92/5 ★

Read Reviews (25)
Custom Reports

3.87/5 ★

Read Reviews (32)

Vonage Conversational Commerce Integrations

Vonage Conversational Commerce integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.13/5 ★

Read Reviews (11)
Data Export

3.91/5 ★

Read Reviews (9)

Streak

4.54 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Shopify

4.43 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

HubSpot

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Asana

4.41 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

GetResponse

4.23 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Vonage Conversational Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Vonage Conversational Commerce

Vonage Holdings Corp. News

Product

Vonage launches fraud prevention network APIs - Telecoms

Vonage has launched two fraud prevention network APIs, Silent Authentication and SIM Swap, aimed at enhancing security for enterprises. These APIs use carrier-verified trust signals for fraud detection and identity verification, providing seamless user experiences. The APIs are available in several countries, including the US and UK, and have shown significant improvements in authentication speed and fraud detection.

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Awards

Vonage Named North America Rising Star Partner of the Year by Verint - PR Newswire

Vonage was honored as the North America Rising Star Partner of the Year by Verint at the Verint Engage 2025 conference. This recognition highlights Vonage's excellence in customer success through its Vonage Contact Center solution, which integrates with Verint's AI-driven Customer Experience Automation Platform. The partnership enhances customer engagement and delivers AI-powered business outcomes.

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Awards

Vonage Named North America Rising Star Partner of the Year by Verint

Vonage was recognized as the North America Rising Star Partner of the Year by Verint at the Verint Engage 2025 conference. This award highlights Vonage's excellence in customer success and its role in enhancing customer experiences through its Contact Center solution integrated with Verint's AI-driven platform. The partnership aims to improve business outcomes by leveraging AI for better customer engagement and operational efficiency.

Read more →
Partnership

Orum and Vonage announce partnership for integration of APIs - ROI-NJ

Orum has integrated Vonage's APIs to enhance its AI Conversation Engine, enabling global expansion and improved customer experiences. This partnership leverages Vonage's Voice and Video APIs for seamless communication and real-time coaching, supporting Orum's rapid scaling and operational efficiency.

Read more →

Vonage Holdings Corp. Profile

Company Name

Vonage Holdings Corp.

Company Website

https://www.vonage.com/

HQ Location

Holmdel, NJ

Employees

5001-10000

Social

Facebook Linkedin Twitter

Financials

IPO