Vonage Launches Intelligent Workspace to Deliver a Next-Gen Contact Centre Experience - Yahoo Finance
Vonage introduces a new Intelligent Workspace to enhance the contact center experience, offering advanced features for improved communication and efficiency.
ComDesign integrates Vonage APIs into contact center solution - StreetInsider
ComDesign has integrated Vonage's Communications APIs into its cloud-based CTI solution, CT-e1/SaaS, enhancing SIP Trunking capabilities for contact centers. This integration allows access to local p...hone numbers in over 65 countries, supporting global operations without physical infrastructure. The collaboration aligns with Japan's digital transformation efforts and aims to streamline global customer support.
Vonage and AWS Team Up to Revolutionize AI Voice Technology for Businesses
Vonage and AWS have partnered to integrate Amazon Nova Sonic with the Vonage Voice API, enhancing AI voice technology for businesses. This collaboration simplifies the deployment of AI voice agents, ...offering benefits like improved customer engagement, scalability, and multilingual support. It aims to streamline operations for small businesses, despite potential challenges in technology adoption.
Vonage Voice API Now Supports Human - Like AI Conversations with Amazon Nova Sonic
Vonage has partnered with Amazon Web Services to integrate Amazon Nova Sonic with the Vonage Voice API, enabling human-like AI voice conversations. This collaboration allows businesses to deploy AI-p...owered voice agents across various channels, enhancing customer engagement and operational efficiency. The integration supports real-time voice adaptation, simplifies development, and offers scalability for diverse industries.
Smobi, an AI-powered RCS Platform, Partners with Vonage to Enhance Customer Engagement with RCS Messaging
Smobi partners with Vonage to enhance customer engagement through RCS messaging, using Vonage's Messages API for improved communication and customer trust in E-commerce.
Awards, Recognitions, and Industry Achievements of Vonage Conversational Commerce
Vonage Recognized in the Gartner® Magic Quadrant for Unified Communications as a Service (UCaaS)
Vonage has been recognized in the 2025 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS). This recognition highlights Vonage's ability to deliver integrated communications soluti...ons that enhance business productivity and customer engagement. Their UCaaS solution, Vonage Business Communications, empowers enterprises across various industries with AI-powered tools to streamline operations and improve communications.
Vonage has been recognized as the 'Best CPaaS Provider' at the 2025 UC Awards. This accolade highlights Vonage's AI-enabled Communications APIs, which empower developers and businesses to enhance cus...tomer experiences through intelligent, customizable communication solutions. The UC Awards celebrate innovation in unified communications and collaboration technology.
Vonage Receives Recognition from Gartner?? for Communications Platform as a Service
Vonage has been recognized as a Customers' Choice in Gartner's Peer Insights Voice of the Customer and named a Visionary in the 2025 Gartner Magic Quadrant for Communications Platform as a Service (C...PaaS). This recognition highlights Vonage's innovative CPaaS solutions, which empower businesses with advanced communication capabilities, including real-time video consultations and secure online transactions. The company continues to invest in AI and security enhancements to support growth and improve customer experiences.
Ericsson returned to profitability in Q2 2025, with a net income of SEK 4.6 billion, despite a revenue drop. The company's Vonage unit plays a key role in its strategy, providing an API layer for Adu...na, Ericsson's orchestration platform. This integration supports real-time network performance tuning, crucial for monetizing 5G and AI-powered edge applications.
