TrustSpot Overview

This is a summary of the comprehensive capabilities and benefits of TrustSpot based on over 582 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

TrustSpot, NiceJob, Okendo, Press Ganey, Chatmeter Platform, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if TrustSpot is right for your needs? Our Cuspera AI engine can evaluate how TrustSpot fits your specific business needs, industry, and context. Get your personalized assessment report today.

TrustSpot supports business activities such as:

  • Rating And Review Management
  • Customer Feedback Management
  • Social Media Management
  • Engagement Management
  • Communication Management

TrustSpot can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Improve Brand Engagement, Increase Customer Life Time Value, etc. It can help manage these activities if you use Social Media Video Promotions etc. for these needs. As a solution, TrustSpot's capabilities include Feedback Surveys, Rewards, Gamification, etc.

TrustSpot Automotive Vertical is its biggest customer base.

Reviews

"...Our review response rate is 22%...." Peer review by Michael W, Director of E-Commerce

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well TrustSpot solved their Reviews and Reputation needs. Cuspera uses 582 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using TrustSpot.

Other priorities:

  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Improve ROI
  • Improve Consistency
  • Scale Best Practices
  • Grow Market Share
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Rating And Review Management , Customer Feedback Management , Social Media Management , as the business use cases that they have been most satisfied while using TrustSpot.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Rating And Review Management with Social Media, Video, Promotions and Website

4.69/5 ★

Read Reviews (43)

"...Our review response rate is 22%...."
Customer Feedback Management with Promotions and E-Mail

4.74/5 ★

Read Reviews (27)

"...Make it easy for customers to give feedback with In-Email Review Requests...." Collect More Reviews for Your Company
measuring net promoter score

4.61/5 ★

Read Reviews (13)

"...Experience Surveys allow you to include multiple questions in your survey, along with photo and video uploads, NPS surveys, and response management...."
measuring customer satisfaction

3.93/5 ★

Read Reviews (2)

"...Tap into the power of customer satisfaction with TrustSpot...."
Social Media Management with Social Media and Website

4.59/5 ★

Read Reviews (22)

"...Collect photos from your customers, display them throughout your site & share on social media. Loyalty & Referrals...." TrustSpot
scheduling post to social media

4.55/5 ★

Read Reviews (17)

"...Our partnership with LinkedIn allows you to social share your reviews to build your business reputation. ..."
social media analytics

3.81/5 ★

Read Reviews (2)

"...Review Reporting and Analytics - Track Review Trends and Measure Your Business...."
engaging on social media

3.58/5 ★

Read Reviews (1)

"...Showcase customers reviews throughout their buying journey with on-site displays and social media posts. ..."
PEER EXPERIENCES
Rating And Review Management with Social Media, Video, Promotions and Website

4.69/5 ★

Read Reviews (43)

"...Our review response rate is 22%...." Peer review by Michael W, Director of E-Commerce
Customer Feedback Management with Promotions and E-Mail

4.74/5 ★

Read Reviews (27)

"...Make it easy for customers to give feedback with In-Email Review Requests...." Collect More Reviews for Your Company
measuring net promoter score

4.74/5 ★

Read Reviews (13)

measuring customer satisfaction

4.74/5 ★

Read Reviews (2)

Social Media Management with Social Media and Website

4.59/5 ★

Read Reviews (22)

"...Collect photos from your customers, display them throughout your site & share on social media. Loyalty & Referrals...." TrustSpot
scheduling post to social media

4.59/5 ★

Read Reviews (17)

social media analytics

4.59/5 ★

Read Reviews (2)

engaging on social media

4.59/5 ★

Read Reviews (1)

14+ more Business Use Cases

Our AI advisor, Wyz, harnessed 582 insights from peers and experts to help you assess how these TrustSpot use cases fit your Reviews and Reputation needs.

Frequently Asked Questions(FAQ)

for TrustSpot

What is TrustSpot used for?

TrustSpot is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Rating And Review Management, Customer Feedback Management and Social Media Management .

What are the top features of TrustSpot?

Feedback surveys, Rewards and Gamification are some of the top features of TrustSpot.

Who uses TrustSpot?

TrustSpot is used by Automotive, Media Production and Apparel & Fashion among other industries.

What are TrustSpot alternatives?

NiceJob, Okendo, Press Ganey and Chatmeter Platform are popular alternatives for TrustSpot.

Where is TrustSpot located?

TrustSpot is headquartered at 1000 Legion Pl, Orlando, Florida 32801, US.

Popular Business Setting

for TrustSpot

Top Industries

  • Automotive
  • Media Production
  • Apparel & Fashion

Popular in

  • Small Business
  • Large Enterprise

Peers used TrustSpot to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for TrustSpot

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.44/5 ★

Read Reviews (16)
Rewards

4.39/5 ★

Read Reviews (11)
Gamification

4.39/5 ★

Read Reviews (11)
Widgets

3.40/5 ★

Read Reviews (7)
SEO

4.10/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.44/5 ★

Read Reviews (16)
Rewards

4.39/5 ★

Read Reviews (11)
Gamification

4.39/5 ★

Read Reviews (11)
Widgets

3.40/5 ★

Read Reviews (7)
SEO

4.10/5 ★

Read Reviews (6)

IT and Other Capabilities

for TrustSpot

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.44/5 ★

Read Reviews (21)
Data Export

4.30/5 ★

Read Reviews (13)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.44/5 ★

Read Reviews (21)
Data Export

4.30/5 ★

Read Reviews (13)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.29/5 ★

Read Reviews (61)
Chat Support

3.96/5 ★

Read Reviews (3)
Email Support

3.06/5 ★

Read Reviews (1)
Phone Support

3.06/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.29/5 ★

Read Reviews (61)
Chat Support

3.96/5 ★

Read Reviews (3)
Email Support

3.06/5 ★

Read Reviews (1)
Phone Support

3.06/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.32/5 ★

Read Reviews (83)
Analytics

4.23/5 ★

Read Reviews (15)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Custom Reports

4.32/5 ★

Read Reviews (83)
Analytics

4.23/5 ★

Read Reviews (15)

Software Failure Risk Guidance

?

for TrustSpot

Overall Risk Meter

Low Medium High

Top Failure Risks for TrustSpot

Vendor Profile Details

Company Name

TrustSpot

Company Website

https://trustspot.io/

HQ Location

1000 Legion Pl, Orlando, Florida 32801, US

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