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Compare Chatmeter Platform vs TrustSpot

Comparison Summary

For Chatmeter Platform vs TrustSpot comparison, Our AI algorithm looked at 2552 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Chatmeter Platform and TrustSpot to solve their respective business needs.

Pros and cons of Chatmeter Platform and TrustSpot

Chatmeter Platform is more suited to businesses that require Rating And Review Management and Reputation Management with Offline where as TrustSpot is focused towards Rating And Review Management with Social Media and Customer Feedback Management with Promotions .

Both Chatmeter Platform and TrustSpot are Reviews and Reputation software, peers recommend Chatmeter Platform for reputation management and competitive intelligence where as TrustSpot is more known for social media management and customer feedback management .

logo Chatmeter Platform

Focus area

Chatmeter Platform is better than TrustSpot for

Software Failure Risk

  • medium

logo TrustSpot

Focus area

TrustSpot is better than Chatmeter Platform for

Software Failure Risk

  • medium

About

Local listing, review, and social media management for the multi-location brand and agency

TrustSpot | Commerce Marketing Cloud

Financials

SERIES A

Business Need

Total Processes
(we found evidences for)

57

31

Total Goals
(we found evidences for)

13

10

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

engaging on social media

monitoring social media

scheduling post to social media

managing social media account


rating and review management


reputation management


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


competitive intelligence


workflow management


customer feedback management

measuring net promoter score

measuring customer satisfaction


content management

content publishing


products & pricelist management


training & onboarding



helpdesk management


conversion management


contact list management


sales document management

contract management

proposal & quote management



sales review & feedback


knowledge management


touchpoint management


lifetime value management


performance management




loyalty management

customise loyalty program


community building



Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Build brand awareness

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve visibility

  • Improve consistency

  • Increase customer life time value

  • Grow market share

  • See 10 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Grow market share

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more
  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting