Real-World Case Studies and Customer Success Stories with Talon.One

Talon.One powers THE ICONIC's new loyalty program, Front Row, across Australia and New Zealand. The program uses a level-based system with ICONS, a loyalty currency, to reward shoppers and unlock exc...lusive benefits. Over 50,000 customers helped design the program through surveys and focus groups. Existing customers are automatically enrolled and assigned status based on past shopping. THE ICONIC aims to deliver simple, personal value and drive customer engagement with Talon.One's loyalty platform.
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Talon.One powers Boardriders' global loyalty program across brands like Quiksilver and Roxy. Boardriders needed a scalable, multi-brand solution for in-store and online incentives. After a six-month ...evaluation, they chose Talon.One for its integration flexibility and support for complex use cases. Integration took just five months. The platform automates rewards, exclusive offers, and eco-friendly incentives, improving efficiency and customer engagement.
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Talon.One helped BioTechUSA move from mass discounting to personalized loyalty. The new program uses tier-based rewards and omnichannel syncing. BioTechUSA saw growth in average order value, customer... lifetime value, and purchase frequency. The loyalty program is now more engaging and profitable. Integration with Shopify and Klaviyo made scaling easy. BioTechUSA now delivers customized experiences that build strong customer relationships.
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Talon.One helped Vestiaire Collective improve promo efficiency. The company used Talon.One’s Rule Engine to create and manage complex promotion rules. This let them personalize vouchers and reduce cu...stomer service contacts. Vestiaire Collective cut promo-related customer contact by 25%. They also increased custom error messages from 5 to 50. The solution made it easy for teams to launch and test vouchers without technical help.
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Talon.One powers Sephora's Beauty Insider loyalty program. Sephora wanted to create a loyalty program that goes beyond coupons and points. They used Talon.One to add exclusive perks, gamification, an...d unique rewards. The Beauty Insider Challenges let members earn points for both online and in-store actions. Since launch, Sephora saw triple the expected participation and over 2 million new signups. The program builds both behavioral and emotional loyalty with special events and brand experiences.
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Talon.One helps Reebok create personalized coupons and referrals. Reebok needed a scalable tool for running many promotional campaigns. Talon.One lets Reebok generate millions of unique coupons and m...anage referral rewards. The solution supports different rewards like cash, points, or discounts. Reebok’s engineering team works with Talon.One to make integration smooth. The goal is to boost customer engagement with tailored promotions.
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Talon.One helps Lorna Jane run personalized promotions across 100+ stores in Australia and New Zealand. Before Talon.One, Lorna Jane used generic promotions and faced issues with manual overrides and... inaccurate discounts. Now, promotions are tailored to customer segments and apply automatically across all channels. Staff no longer need to process discounts manually, reducing errors. Lorna Jane values the fast support from Talon.One and plans to expand its use to more customer touchpoints.
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Talon.One helps Adore Me run its subscription loyalty program. Adore Me offers VIP and Elite memberships with perks like discounts and curated boxes. They launched a new loyalty program called 'Frien...ds to Lovers' with tiers and points. Talon.One gives Adore Me a flexible, modern platform that fits their complex needs. The tech team finds Talon.One easy to use and well documented. This has helped Adore Me improve customer engagement and loyalty.
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Talon.One powers MAX Burgers' loyalty program, helping the Swedish fast food chain boost customer retention. The platform delivers quick wins with points-based rewards and targeted offers. Integratio...ns with Braze and mParticle enable seamless, real-time personalized communications. MAX Burgers uses Talon.One to scale, personalize, and innovate its loyalty strategy. The result is deeper guest engagement and a stronger brand connection.
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Talon.One helps Joe & The Juice improve its loyalty and promotions. Joe & The Juice uses Talon.One to deliver personalized offers and run omnichannel campaigns. The company saw a 17% revenue increase... in 2024, reaching over DKK 2.8 billion. Digital sales now make up 33% of their business. The new loyalty program rewards app users and encourages in-store customers to download the app. Joe & The Juice can now launch flexible, targeted campaigns and scale globally.
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Talon.One helped Carlsberg cut promotion-related support tickets by 90%. Carlsberg needed a scalable promotion engine for global B2B campaigns. Talon.One enabled them to create millions of personaliz...ed coupons and referral codes. Carlsberg now uses customer profile and session data to build targeted promotions. The integration was quick and allowed Carlsberg to launch in global markets.
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Talon.One helped Live Nation Entertainment build a scalable promotion platform for its global fan base. LNE needed a solution to support millions of fans and brand sponsors worldwide. Talon.One provi...ded features for global promotions, easy campaign management, and saved development time. The platform's scalability and user experience allowed LNE to grow fan incentives from day one. LNE continues to expand its promotions using Talon.One.
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Talon.One helps Boohoo run omnichannel promotions. Boohoo uses Talon.One for coupons, referrals, and loyalty programs. The platform lets Boohoo personalize offers and reward customers. Boohoo can bui...ld tier-based loyalty and run campaigns at scale. This supports Boohoo’s digital transformation and improves customer experience.
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Talon.One helps Salomon expand its global incentives strategy. Salomon uses Talon.One to deliver personalized, omnichannel promotions and loyalty rewards. The platform supports campaigns for customer...s, employees, and athletes. Salomon values Talon.One's flexibility, security, and integration with their tech stack. The solution enables better control over promotion costs and reach. Salomon aims to boost engagement and cross-selling across its product range.
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Talon.One helped Hostelworld replace their old promotions system. Hostelworld wanted to build a better referral program and reduce tech debt. Talon.One let them migrate data, rebuild their credit sys...tem, and launch new promotions fast. Developers no longer need to build infrastructure. The finance team can track credits easily. Productivity improved for both teams.
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Talon.One helped Dagrofa revamp its loyalty program. Dagrofa needed a solution to manage large member data, run personalized promotions, and support store-level campaigns. Talon.One provided tools fo...r loyalty, coupons, and flexible incentives. The platform integrated with Dagrofa’s POS, data warehouse, and marketing systems. Dagrofa can now customize campaigns for each brand and store, making the loyalty program more engaging and seamless for customers.
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