Real-World Case Studies and Customer Success Stories with Talon.One

Talon.One helped SHARE NOW launch a multi-tier loyalty program for their car sharing service. SHARE NOW needed a platform that could support multiple loyalty tiers and custom rewards. Talon.One’s Pro...motion Engine enabled a four-tiered program with points, gamification, and unique benefits for each tier. Customers earn 10 points for every $1 spent and move up through Blue, Gold, Silver, and Diamond tiers. The program drives customer engagement and helps SHARE NOW grow with low acquisition costs and high lifetime value.
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Talon.One helps Adore Me run its subscription loyalty program. Adore Me offers VIP and Elite memberships with perks like discounts and curated boxes. They launched a new loyalty program called 'Frien...ds to Lovers' with tiers and points. Talon.One gives Adore Me a flexible, modern platform that fits their complex needs. The tech team finds Talon.One easy to use and well documented. This has helped Adore Me improve customer engagement and loyalty.
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Talon.One powers Sephora's Beauty Insider loyalty program. Sephora wanted to create a loyalty program that goes beyond coupons and points. They used Talon.One to add exclusive perks, gamification, an...d unique rewards. The Beauty Insider Challenges let members earn points for both online and in-store actions. Since launch, Sephora saw triple the expected participation and over 2 million new signups. The program builds both behavioral and emotional loyalty with special events and brand experiences.
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Talon.One helps Reebok create personalized coupons and referrals. Reebok needed a scalable tool for running many promotional campaigns. Talon.One lets Reebok generate millions of unique coupons and m...anage referral rewards. The solution supports different rewards like cash, points, or discounts. Reebok’s engineering team works with Talon.One to make integration smooth. The goal is to boost customer engagement with tailored promotions.
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Talon.One helped River Island create seamless omnichannel customer experiences. River Island needed a tool for automated, personalized promotions across stores and online. Talon.One integrated with t...heir MACH architecture and enabled targeted, flexible campaigns. River Island now runs rich promo campaigns, delivers more targeted offers, and has a reliable partner for high-traffic events like Black Friday. Talon.One supports River Island at enterprise scale.
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Talon.One helped Vestiaire Collective improve promo efficiency. The company used Talon.One’s Rule Engine to create and manage complex promotion rules. This let them personalize vouchers and reduce cu...stomer service contacts. Vestiaire Collective cut promo-related customer contact by 25%. They also increased custom error messages from 5 to 50. The solution made it easy for teams to launch and test vouchers without technical help.
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Talon.One helps Lorna Jane run personalized promotions across 100+ stores in Australia and New Zealand. Before Talon.One, Lorna Jane used generic promotions and faced issues with manual overrides and... inaccurate discounts. Now, promotions are tailored to customer segments and apply automatically across all channels. Staff no longer need to process discounts manually, reducing errors. Lorna Jane values the fast support from Talon.One and plans to expand its use to more customer touchpoints.
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Talon.One helped Twinset connect their online and in-store promotions. Twinset needed a tool that worked across all sales channels and fit into their tech stack. Talon.One let their teams run promoti...ons in a simple, unified way. Twinset now manages discounts, coupons, and bundles for both retail and ecommerce. This makes their work faster and more efficient.
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Talon.One helped Carlsberg cut promotion-related support tickets by 90%. Carlsberg needed a scalable promotion engine for global B2B campaigns. Talon.One enabled them to create millions of personaliz...ed coupons and referral codes. Carlsberg now uses customer profile and session data to build targeted promotions. The integration was quick and allowed Carlsberg to launch in global markets.
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Talon.One helped Live Nation Entertainment build a scalable promotion platform for its global fan base. LNE needed a solution to support millions of fans and brand sponsors worldwide. Talon.One provi...ded features for global promotions, easy campaign management, and saved development time. The platform's scalability and user experience allowed LNE to grow fan incentives from day one. LNE continues to expand its promotions using Talon.One.
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Talon.One’s dynamic discounts helped Eddie Bauer increase margins by 30%. Eddie Bauer replaced their in-house promotion tool with Talon.One to speed up and improve their promotional campaigns. They n...eeded a solution to build, test, and launch discounts quickly, and to generate unique codes for personalized offers. Using Talon.One, Eddie Bauer ran successful campaigns, including a 50% off apparel offer. The results included a 30% increase in margin, a 30% rise in demand, and a 19% increase in conversion rate.
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Talon.One helps Adidas run online promotions with personalized coupons and discounts. Adidas uses Talon.One’s Rule Builder to create millions of unique coupons. The solution supports many discount ty...pes, like cart-level and item-level discounts. Adidas first launched this in Canada, with plans to expand worldwide. The integration aims to build lasting customer relationships and improve campaign management.
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Talon.One helps Boohoo run omnichannel promotions. Boohoo uses Talon.One for coupons, referrals, and loyalty programs. The platform lets Boohoo personalize offers and reward customers. Boohoo can bui...ld tier-based loyalty and run campaigns at scale. This supports Boohoo’s digital transformation and improves customer experience.
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Talon.One helps Joe & The Juice improve its loyalty and promotions. Joe & The Juice uses Talon.One to deliver personalized offers and run omnichannel campaigns. The company saw a 17% revenue increase... in 2024, reaching over DKK 2.8 billion. Digital sales now make up 33% of their business. The new loyalty program rewards app users and encourages in-store customers to download the app. Joe & The Juice can now launch flexible, targeted campaigns and scale globally.
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Talon.One helped Dagrofa revamp its loyalty program. Dagrofa needed a solution to manage large member data, run personalized promotions, and support store-level campaigns. Talon.One provided tools fo...r loyalty, coupons, and flexible incentives. The platform integrated with Dagrofa’s POS, data warehouse, and marketing systems. Dagrofa can now customize campaigns for each brand and store, making the loyalty program more engaging and seamless for customers.
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Talon.One helped Hostelworld replace their old promotions system. Hostelworld wanted to build a better referral program and reduce tech debt. Talon.One let them migrate data, rebuild their credit sys...tem, and launch new promotions fast. Developers no longer need to build infrastructure. The finance team can track credits easily. Productivity improved for both teams.
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Talon.One helped Helloprint add loyalty and referral programs to their promotions. Helloprint used Talon.One’s Rule Builder to create a tier-based loyalty program and personalized referral codes. Thi...s lets Helloprint engage customers with more rewards and run scalable campaigns. The marketing team can now launch new promotions without developer help. The solution supports Helloprint’s growth across Europe.
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Talon.One helps Salomon expand its global incentives strategy. Salomon uses Talon.One to deliver personalized, omnichannel promotions and loyalty rewards. The platform supports campaigns for customer...s, employees, and athletes. Salomon values Talon.One's flexibility, security, and integration with their tech stack. The solution enables better control over promotion costs and reach. Salomon aims to boost engagement and cross-selling across its product range.
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