Talkative Overview
Here’s the scoop on Talkative! We've gathered over 238 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Talkative, Mission Suite, Veloxy, Avochato, Hunter, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Talkative is right for your needs? Our Cuspera AI engine can evaluate how Talkative fits your specific business needs, industry, and context. Get your personalized assessment report today.
Talkative supports business activities such as:
- Engagement Management
- Contact List Management
- Generation Of New Leads
- Tracking & Monitoring Communications
- Customer Feedback Management
Talkative can help you with many business goals, such as Improve Digital And Social Presence, Acquire Customers, Increase Sales & Revenue, Improve Internal Communications, and Enter New Markets Internationally Or Locally. It can help manage these activities if you use Chat Website Phone Calls etc. for these needs. As a solution, Talkative's capabilities include Personalization.
Reviews
"...We give you the tools and service you need to convert, engage and support customers at scale Personalisation...." Live Chat, Video Calling, Cobrowsing Software
Cuspera Reviews
12 buyers and buying teams have used Cuspera to assess how well Talkative solved their Help Desk needs. Cuspera uses 238 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Business Priorities
Improve Digital And Social Presence and Acquire Customers are the most popular business priorities peers achieved using Talkative.
Use Cases
Peers recommend Engagement Management , Contact List Management , Generation Of New Leads , as the business use cases that they have been most satisfied while using Talkative.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Chat and Website |
4.41/5 ★ |
"...We give you the tools and service you need to convert, engage and support customers at scale Personalisation...." Live Chat, Video Calling, Cobrowsing Software |
| engaging and following up |
4.14/5 ★ |
"...We give you the tools and service you need to convert, engage and support customers at scale Personalisation...." Live Chat, Video Calling, Cobrowsing Software |
| Contact List Management with Website and Phone Calls |
4.57/5 ★ |
"...Drive Customer Contact Through Your Website...." Live Chat, Video Calling, Cobrowsing Software |
| tracking contacts |
3.25/5 ★ |
"...The digital marketing team also closely monitor the contact centre activity through the lens of Google Analytics, seeing which pages are generating most enquiries, and understanding the effectiveness of nudges...." Talkative Case Study |
| Generation Of New Leads with Chat and Phone Calls |
4.43/5 ★ |
"...How Call-It Automotive use Talkative's live web chat and web calling functionality to improve lead generation and provide stellar customer service for their clients...." Client Case Studies |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Chat and Website |
4.41/5 ★ |
"...We give you the tools and service you need to convert, engage and support customers at scale Personalisation...." Live Chat, Video Calling, Cobrowsing Software |
|
| engaging and following up |
4.41/5 ★ |
| Contact List Management with Website and Phone Calls |
4.57/5 ★ |
"...Drive Customer Contact Through Your Website...." Live Chat, Video Calling, Cobrowsing Software |
|
| tracking contacts |
4.57/5 ★ |
| Generation Of New Leads with Chat and Phone Calls |
4.43/5 ★ |
"...How Call-It Automotive use Talkative's live web chat and web calling functionality to improve lead generation and provide stellar customer service for their clients...." Client Case Studies |
|
9+ more Business Use Cases
Our AI advisor, Wyz, harnessed 238 insights from peers and experts to help you assess how these Talkative use cases fit your Help Desk needs.
Peers used Talkative to Improve digital and social presence and Acquire customers
Talkative Alternatives
Peer and Expert Opinion on Features
for Talkative
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (14) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (14) |
IT and Other Capabilities
for Talkative
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (5) |
| Data Import | Read Reviews (10) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (5) |
| Data Import | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (37) |
| 24/7 Support | Read Reviews (31) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (37) |
| 24/7 Support | Read Reviews (31) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (28) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (28) |
Software Failure Risk Guidance
?for Talkative
Overall Risk Meter
Top Failure Risks for Talkative
Vendor Profile Details
Company Name
Talkative
Company Website
https://gettalkative.com/HQ Location
Newport, Wales
Employees
01-10
Social
Financials
SERIES A
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