Stratifyd Overview
This is a summary of the comprehensive capabilities and benefits of Stratifyd based on over 1027 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Stratifyd, Squirro, RecordSure, Tealium Audiencestream CDP, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Stratifyd is right for your needs? Our Cuspera AI engine can evaluate how Stratifyd fits your specific business needs, industry, and context. Get your personalized assessment report today.
Stratifyd supports business activities such as:
- Customer Feedback Management
- Helpdesk Management
- Social Media Analytics
- Contact List Management
- Call Transcription
Stratifyd can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Internal Communications, Improve Stakeholder Relations, etc. It can help manage these activities if you use Omnichannel Phone Calls Social Media etc. for these needs. As a solution, Stratifyd's capabilities include Feedback Surveys, Voice Transcription, Dashboard, etc.
Stratifyd Consumer Goods Vertical is its biggest customer base.
Reviews
"We partnered with Stratifyd to add more features and flexibility to data analytics. The speech analysis functionality and speed-to-insights filled that need, identifying ways to improve our agent responses, website navigation, and CX. " - Eli Lilly
Cuspera Reviews
17 buyers and buying teams have used Cuspera to assess how well Stratifyd solved their Customer Data Platform needs. Cuspera uses 1027 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Stratifyd.
Use Cases
Peers recommend Customer Feedback Management , Helpdesk Management , Social Media Analytics , as the business use cases that they have been most satisfied while using Stratifyd.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management with Omnichannel |
4.96/5 ★ |
"...Features Offers the fastest time to insights Utilizes predictive intelligence to provide deeper understanding of customer feedback ..." FinovateFall Sneak Peek: Stratifyd |
| measuring customer satisfaction |
4.67/5 ★ |
"...When it comes to customer analytics, Stratifyd is unparalleled in the market because our AI-powered platform is the fastest time to insights, uses unsupervised machine learning and sentiment modeling to unearth unknown insights, and utilizes predictive intelligence to provide accurate CSAT scores and explanations, even when customers don t respond to surveys...." Peer review |
| measuring net promoter score |
4.58/5 ★ |
"...Even with partial data, you can use predictive models to automatically classify text for everything from NPS scores, to complaints versus feedback, to churn risks. ..." Data Intelligence & Insights Platform |
| Helpdesk Management with Phone Calls, Social Media and Chat |
4.92/5 ★ |
"...The platform looks at star ratings, surveys, marketplace reviews, call center transcripts, social media content, and many other forms of data. ..." Stratifyd Receives $10 Million in Growth Capital Funding from CIBC |
| Social Media Analytics |
4.84/5 ★ |
"...Stratifyd Platform is an Artificial Intelligence (A.I.) powered Data Analytics platform that analyzes and visualizes complex unstructured and structured data sets...." 2019 Best Tech Startups in North Carolina |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management with Omnichannel |
4.96/5 ★ |
"...Features Offers the fastest time to insights Utilizes predictive intelligence to provide deeper understanding of customer feedback ..." FinovateFall Sneak Peek: Stratifyd |
|
| measuring customer satisfaction |
4.96/5 ★ |
| measuring net promoter score |
4.96/5 ★ |
| Helpdesk Management with Phone Calls, Social Media and Chat |
4.92/5 ★ |
"...The platform looks at star ratings, surveys, marketplace reviews, call center transcripts, social media content, and many other forms of data. ..." Stratifyd Receives $10 Million in Growth Capital Funding from CIBC |
|
| Social Media Analytics |
4.84/5 ★ |
"...Stratifyd Platform is an Artificial Intelligence (A.I.) powered Data Analytics platform that analyzes and visualizes complex unstructured and structured data sets...." 2019 Best Tech Startups in North Carolina |
|
34+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1027 insights from peers and experts to help you assess how these Stratifyd use cases fit your Customer Data Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We partnered with Stratifyd to add more features and flexibility to data analytics. The speech analysis functionality and speed-to-insights filled that need, identifying ways to improve our agent responses, website navigation, and CX. Testimonial By Eli Lilly |
|
Stratifyd gives me an amazing experience, I get more done happier, and that gets more done for our customers. It's a win, win, win scenario. Testimonial By James Tribe |
|
What you found in 15 minutes took us eight weeks to fully comprehend the scale and the scope of the problem. Testimonial By Fortune 500 Financial Services Company |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Eli Lilly |
We partnered with Stratifyd to add more features and flexibility to data analytics. The speech analysis functionality and speed-to-insights filled that need, identifying ways to improve our agent responses, website navigation, and CX. Testimonial By Eli Lilly |
|
James Tribe Market Insight Lead Contact |
Stratifyd gives me an amazing experience, I get more done happier, and that gets more done for our customers. It's a win, win, win scenario. Testimonial By James Tribe |
|
Fortune 500 Financial Services Company |
What you found in 15 minutes took us eight weeks to fully comprehend the scale and the scope of the problem. Testimonial By Fortune 500 Financial Services Company |
Frequently Asked Questions(FAQ)
for Stratifyd
What is Stratifyd?
What is Stratifyd used for?
What are the top features of Stratifyd?
Who uses Stratifyd?
What are Stratifyd alternatives?
Where is Stratifyd located?
Popular Business Setting
for Stratifyd
Top Industries
- Consumer Goods
- Information Technology and Services
- Financial Services
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Peers used Stratifyd to Enhance customer relationships and Acquire customers
Stratifyd Alternatives
Peer and Expert Opinion on Features
for Stratifyd
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (32) |
| Voice transcription | Read Reviews (21) |
| Dashboard | Read Reviews (17) |
| Personalization | Read Reviews (10) |
| Recording | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (32) |
| Voice transcription | Read Reviews (21) |
| Dashboard | Read Reviews (17) |
| Personalization | Read Reviews (10) |
| Recording | Read Reviews (6) |
IT and Other Capabilities
for Stratifyd
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (32) |
| Data Import | Read Reviews (52) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (32) |
| Data Import | Read Reviews (52) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (78) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (78) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (130) |
| Custom Reports | Read Reviews (174) |
| Analytics | Read Reviews (228) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (130) |
| Custom Reports | Read Reviews (174) |
| Analytics | Read Reviews (228) |
Software Failure Risk Guidance
?for Stratifyd
Overall Risk Meter
Top Failure Risks for Stratifyd
Vendor Profile Details
Company Name
Stratifyd
Company Website
https://www.stratifyd.com/HQ Location
2101 Thrift Rd , Charlotte, North Carolina 28208, US
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