Squirro Overview
This is a summary of the comprehensive capabilities and benefits of Squirro based on over 588 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Squirro, SAP Customer Data Management, Reltio, Stratifyd, ONEcount CDP, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Squirro is right for your needs? Our Cuspera AI engine can evaluate how Squirro fits your specific business needs, industry, and context. Get your personalized assessment report today.
Squirro supports business activities such as:
- Generation Of New Leads
- Engagement Management
- Helpdesk Management
- Social Media Analytics
- Call Transcription
Squirro can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve ROI, Increase Sales & Revenue, Grow Market Share, etc. It can help manage these activities if you use User Generated Content and Social Media for these needs. As a solution, Squirro's capabilities include Dashboard, and Recording.
Squirro Banking Vertical is its biggest customer base.
Reviews
"I really enjoyed learning about Squirro through the academy. The layout and UI was done beautifully. While most users may focus solely on the information displayed, the attractive presentation of the information is equally important in order to keep... users engaged and following. The information was clear, practical, and progressed logically. (...) All in all, the Squirro learning academy has been an overwhelmingly positive experience. I'm loving your product and look forward to using it more. " - Kyle Marshall
Cuspera Reviews
23 buyers and buying teams have used Cuspera to assess how well Squirro solved their Customer Data Platform needs. Cuspera uses 588 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Squirro.
Use Cases
Peers recommend Generation Of New Leads , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Squirro.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Generation Of New Leads with User Generated Content |
4.87/5 ★ |
"...Customers benefit from increased productivity thanks to a flexible user-interface to help with their decision-making processes, allowing them to build on the predictive insights leading to enhanced customer relationships, deal idea generation, and increased ROI...." A Press Release from Thomson Reuters |
| Engagement Management |
4.67/5 ★ |
"...While most users may focus solely on the information displayed, the attractive presentation of the information is equally important in order to keep users engaged and following...." Testimonial by Kyle Marshall, Axis Capital |
| engaging and following up |
4.60/5 ★ |
"...While most users may focus solely on the information displayed, the attractive presentation of the information is equally important in order to keep users engaged and following...." Testimonial by Kyle Marshall, Axis Capital |
| Helpdesk Management |
3.87/5 ★ |
"...Resources for IT and Customer Support Managers. ..." Customer Service Management Software |
| PEER EXPERIENCES | |
|---|---|
| Generation Of New Leads with User Generated Content |
4.87/5 ★ |
"...Customers benefit from increased productivity thanks to a flexible user-interface to help with their decision-making processes, allowing them to build on the predictive insights leading to enhanced customer relationships, deal idea generation, and increased ROI...." A Press Release from Thomson Reuters |
|
| Engagement Management |
4.67/5 ★ |
"...While most users may focus solely on the information displayed, the attractive presentation of the information is equally important in order to keep users engaged and following...." Testimonial by Kyle Marshall, Axis Capital |
|
| engaging and following up |
4.67/5 ★ |
| Helpdesk Management |
3.87/5 ★ |
"...Resources for IT and Customer Support Managers. ..." Customer Service Management Software |
|
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 588 insights from peers and experts to help you assess how these Squirro use cases fit your Customer Data Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I really enjoyed learning about Squirro through the academy. The layout and UI was done beautifully. While most users may focus solely on the information displayed, the attractive presentation of the information is equally important in order to keep users engaged and following. The information was ...clear, practical, and progressed logically. (...) All in all, the Squirro learning academy has been an overwhelmingly positive experience. I'm loving your product and look forward to using it more. |
|
It's quite apparent that a significant amount of thought and effort has been invested in creating one of the most engaging learning experiences I've experienced. The core material is complemented astutely with visual and tactile (question cards) aids which have raised the immersive quotient of ever...y learning session. I've been very impressed with Squirro Academy in its current avatar and am eagerly looking forward to the launch of the AI Studio course soon! |
|
The proactive approach of colleagues from Squirro and internally meant we delivered in record time with a super usage level. Testimonial By Helen Packard |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kyle Marshall Axis Capital |
I really enjoyed learning about Squirro through the academy. The layout and UI was done beautifully. While most users may focus solely on the information displayed, the attractive presentation of the information is equally important in order to keep users engaged and following. The information was ...clear, practical, and progressed logically. (...) All in all, the Squirro learning academy has been an overwhelmingly positive experience. I'm loving your product and look forward to using it more. |
|
Rajarshi Banerjee Technical Lead - Blockchain / Machine Learning Synechron |
It's quite apparent that a significant amount of thought and effort has been invested in creating one of the most engaging learning experiences I've experienced. The core material is complemented astutely with visual and tactile (question cards) aids which have raised the immersive quotient of ever...y learning session. I've been very impressed with Squirro Academy in its current avatar and am eagerly looking forward to the launch of the AI Studio course soon! |
|
Helen Packard Digital Transformation Lead Bank of England |
The proactive approach of colleagues from Squirro and internally meant we delivered in record time with a super usage level. Testimonial By Helen Packard |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Banking ServicesRead More |
|
Case Study BühlerRead More |
|
|
Case Study Bank of EnglandRead More |
Video
Insider's Guide to AI Transformation: A Dialogue with David Espindola #ArtificialIntelligence
Frequently Asked Questions(FAQ)
for Squirro
What is Squirro?
What is Squirro used for?
What are the top features of Squirro?
What are Squirro alternatives?
Where is Squirro located?
Popular Business Setting
for Squirro
Top Industries
- Banking
Popular in
- Enterprise
Peers used Squirro to Enhance customer relationships and Acquire customers
Squirro Alternatives
Peer and Expert Opinion on Features
for Squirro
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (10) |
| Recording | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (10) |
| Recording | Read Reviews (6) |
IT and Other Capabilities
for Squirro
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (62) |
| Data Export | Read Reviews (22) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (62) |
| Data Export | Read Reviews (22) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (36) |
| Email Support | Read Reviews (6) |
| Chat Support | Read Reviews (6) |
| Phone Support | Read Reviews (6) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (36) |
| Email Support | Read Reviews (6) |
| Chat Support | Read Reviews (6) |
| Phone Support | Read Reviews (6) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (78) |
| Analytics | Read Reviews (162) |
| Custom Reports | Read Reviews (55) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (78) |
| Analytics | Read Reviews (162) |
| Custom Reports | Read Reviews (55) |
Software Failure Risk Guidance
?for Squirro
Overall Risk Meter
Top Failure Risks for Squirro
Vendor Profile Details
Company Name
Squirro
Company Website
https://squirro.com/HQ Location
Badenerstrasse 120 CH-8004 Zurich
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