Real-World Case Studies and Customer Success Stories with Smartling

Intercontinental Hotels Group (IHG) increased website translation efficiency by 40% using Smartling's platform, enabling them to launch new hotel brands in 10 new languages.

Secret Escapes needed to improve their localization process to handle more multilingual content efficiently. They used Smartling's translation management system and AI Translation Toolkit to automate... routine tasks. This allowed their editorial teams to focus on strategic projects. As a result, they achieved 25% faster translations and a 20% increase in marketing campaigns supported.
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SumUp, a payment processing company, achieved a 400% increase in sales in new markets after implementing a localization strategy with Smartling.

SumUp, a financial technology company, achieved a 150% increase in international customer growth after implementing a localization strategy with Smartling.

Coinbase, a cryptocurrency platform, achieved a 30% increase in customer engagement and a 15% rise in app downloads following localization efforts.

ClassPass successfully expanded to new markets by localizing its platform, resulting in a 40% increase in user acquisition and a 20% boost in engagement.

Smartling’s AI-Powered Human Translation (AIHT) helped a Fortune 500 enterprise software company translate over 50 million words each year. The company wanted to cut translation costs and speed up de...livery without losing quality. After switching to AIHT, they saved $3.4 million in the first year. Content reached the market 50% faster. The average MQM quality score stayed above 99. AIHT is now a key part of their translation process.
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Canva, a graphic design platform, increased its non-English speaking user base by 30 million through effective localization efforts.

Smartling helped Talkdesk scale its website across 6 languages. Talkdesk faced slow, error-prone manual translation and struggled with CMS integration. Smartling’s Global Delivery Network and transla...tion management tools automated the process. The solution made updates fast and easy. Talkdesk now manages multilingual content efficiently and supports global marketing.
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Mailgun and Mailjet by Sinch improved localization ROI using Smartling, leading to a scalable process across product, marketing, and legal teams, enhancing overall efficiency.

Butterfly Network, a medical device company, increased website traffic by 150% and website conversion by 20% after implementing Smartling's localization solution.

Personio, a German HR software company, increased website traffic by 100% and global organic search traffic by 70% after implementing Smartling's localization solution.

Achieved A 50% Reduction In Translation Turnaround Times.

Achieved A 50% Reduction In Translation Turnaround Times.

Achieved A 50% Reduction In Translation Turnaround Times.

Achieved A 50% Reduction In Translation Turnaround Times.

Therabody needed to improve its translation process as it expanded globally. The company faced challenges with decentralized processes and inconsistent quality. They partnered with Smartling to centr...alize and modernize their translation efforts. This partnership led to a 60% reduction in translation costs, consistent messaging across five business units, and a 99.7% on-time delivery rate.
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Smartling helped Pinterest increase their website translation speed by 65%, enabling them to launch global campaigns more quickly.

Fresno Unified School District enhanced translation efficiency, serving over 73,000 students speaking 30+ languages, improving communication and trust with Smartling's solutions.

Vitamix used Smartling’s Global Delivery Network to launch a new product in global markets. The company needed fast, accurate translation for websites and marketing content in over 11 languages. Smar...tling helped Vitamix keep a consistent brand voice and reduced the need for manual translation work. As a result, Vitamix sold out of the new product in 24 hours, achieved 99%+ translation acceptance, and saw a 37% return on ad spend.
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Smartling's translation management system helped Pinterest deliver their platform in 31 languages at once. Pinterest needed faster translation and easier processes for their engineers. Smartling unif...ied translation for web, mobile, and static sites. This cut translation time-to-market from 48 hours to less than eight hours. Pinterest saw an 83% decrease in time to market and freed up engineers for other work.
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Gemini increased their website traffic by 30% and reduced page load time by 20% through Smartling's translation and localization services.

ePlaneai improved translation efficiency by 80% and reduced costs by 50% using Smartling's translation management platform.

Wilson Sporting Goods increased their website translation efficiency by 50% and reduced translation costs by 20% using Smartling's translation management platform.

Smartling helped Coinbase launch 21 languages in 2 months. Coinbase needed to scale and define crypto jargon for global markets. They used Smartling Language Services, Contentful integration, and rep...ository connectors. Centralized processes and glossaries made translation fast and consistent. A 5-year partnership supported Coinbase’s global growth in the evolving crypto industry.
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Achieved A 50% Reduction In Translation Turnaround Times.

Achieved A 50% Reduction In Translation Turnaround Times.

Achieved A 50% Reduction In Translation Turnaround Times.

Rover wanted to expand their business from the US and Canada to eight regions in Europe. They needed to internationalize their brand, automate workflows, and ensure content searchability. With Smartl...ing's help, Rover increased translated content by over 400%. Now, Rover serves over two million pet owners in eight languages across 10 countries.
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Achieved A 50% Reduction In Translation Turnaround Times.

Achieved A 50% Reduction In Translation Turnaround Times.

Achieved A 50% Reduction In Translation Turnaround Times.

Smartling's AI-Powered Human Translation (AIHT) helped Gemini speed up their translation process. Gemini needed to localize crypto content for new markets, but crypto terms are hard to translate. Hum...an translation was slow and expensive. With AIHT, Gemini cut turnaround time in half and saved $180,000 in translation costs. Timeliness improved, helping Gemini grow faster.
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Smartling helped Lyft scale app content into eight new languages. Lyft needed to translate large volumes of content to reach more users. They used Smartling's Contentful integration to automate trans...lation workflows. This removed manual work and let them grow without hiring more staff. Lyft saw a 3,700x increase in translated content and deployed new content 50% faster.
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Smartling’s Global Delivery Network helped British Airways launch 11 localized websites. The team translated 500,000 words. They went live twice as fast as before. The solution cut developer time and... let content teams manage translation jobs easily. British Airways matched their new route launch to Korea with a fast website rollout. The process improved customer experience by delivering information in more languages.
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Achieved A 50% Reduction In Translation Turnaround Times.

Gate.io faced challenges with manual translation processes as they expanded globally. They needed a cost-effective and high-quality translation solution to cater to their diverse linguistic needs. Pa...rtnering with Smartling, they translated over 15 million words in less than four months, making their services available in 16 languages. This was achieved through translation mix optimization, balancing human and machine translation. They saved 238k with translation memory and achieved a 99.7% on-time delivery rate.
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Personio needed to scale its customer support by providing multilingual content. Their existing process was manual and not scalable, involving copying and pasting content for translation. They used S...martling's neural machine translation to automate translations, allowing them to focus human resources on content needing a personal touch. This solution is expected to save 40% in costs and reduce internal review time by 50%.
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