Real-World Case Studies and Customer Success Stories with Smartling

Personio used Smartling to improve multilingual customer support. Manual translation tasks were slow and hard to scale. Smartling’s Zendesk integration... automated translation requests and centralized linguistic assets. Personio adopted neural machine translation to cut costs and speed up reviews. The team expects to save 40% on translation costs and reduce review time by half. Now, Personio can support more languages and deliver better service to HR teams across Europe.
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Mailgun and Mailjet, part of Sinch, used Smartling to improve localization. They connected Smartling with Contentful, Zendesk, and Figma. This... cut manual work and project management. The teams saw higher translation quality and more website visits. They saved money and sped up time to market. Their investment in Smartling paid off in the first year.
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Mailgun and Mailjet by Sinch used Smartling to improve localization. They integrated Smartling with Contentful, Zendesk, and Figma. This cut... manual work and project management. Website visits increased and costs dropped. The teams improved translation quality and time to market. They saw a strong return on investment in the first year.
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Mailgun und Mailjet by Sinch nutzten Smartling, um ihren Lokalisierungsprozess zu automatisieren. Sie integrierten Smartling mit Contentful, Zendesk und Figma.... Das Team sparte Zeit und Kosten, indem manuelle Aufgaben entfielen. Die Übersetzungsqualität verbesserte sich deutlich. Website-Besuche und Konversionsraten stiegen. Das Unternehmen erzielte eine starke Rendite auf seine Investition in Smartling.
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Mailgun & Mailjet by Sinch used Smartling to automate localization. They integrated Smartling with Contentful, Zendesk, and Figma. This removed... manual work and improved translation quality. Website traffic increased and costs dropped. The teams improved time-to-market and conversion rates. They saw a strong return on investment in the first year.
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Mailgun and Mailjet by Sinch used Smartling to automate localization. They integrated Smartling with Contentful, Zendesk, and Figma. This cut... manual work and improved translation quality. Website visits increased and costs dropped. The team sped up time to market and boosted website conversion rates. Smartling helped them scale localization for future growth.
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Mailgun & Mailjet by Sinch used Smartling to improve localization. Before, their process was slow and manual. They integrated Smartling... with Contentful, Zendesk, and Figma. This cut manual work and project management. They saw better translation quality and more website visits. The company saved money and improved time to market. Their website conversion rate went up in the first year.
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Netskope used Smartling's AI translation solutions to cut translation costs by hundreds of thousands of dollars. The company also reduced... translation turnaround time by 95%. Smartling's platform helped Netskope manage multilingual content more efficiently. This improved their global communication and localization processes. Netskope achieved significant savings and faster project delivery with Smartling.
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Smartling helped Canva reach 30 million non-English speaking users by localizing content into 130 languages. Canva started localization early, building... automation and scalable processes. Local design teams adapted content for each market. This approach made Canva accessible worldwide and improved user experience. The platform now supports over 60 million monthly active users.
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Smartling helped ePlaneAI save $140,000 in engineering costs by automating translation for their online aviation marketplace. ePlaneAI launched 10 new... languages, expanding their global reach. Before Smartling, manual translation was slow and costly, with updates taking months. Now, new pages are translated in less than 15 minutes. The team shifted from manual work to easy translation maintenance, improving efficiency and user experience.
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Mailgun e Mailjet by Sinch usavano un processo manuale per la localizzazione. Avevano bisogno di una soluzione scalabile per gestire... richieste crescenti da vari team. Hanno integrato Smartling con Contentful, Zendesk e Figma. Questo ha eliminato attività manuali e migliorato la qualità delle traduzioni. Hanno aumentato le visite al sito web e risparmiato sui costi. Il time-to-market e il tasso di conversione sono migliorati nel primo anno.
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Smartling helped ePlaneAI expand its global reach by automating translation for its web application. ePlaneAI saved 140,000 in engineering costs... and reinvested over 2,800 hours into core platform development. The Smartling Global Delivery Network enabled fast, easy translation into eleven languages. Now, ePlaneAI delivers a consistent user experience worldwide. Localization is now a simple maintenance task, not a manual burden.
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Mailgun og Mailjet af Sinch brugte Smartling til at forbedre deres lokaliseringsproces. De integrerede Smartling med Contentful, Zendesk og Figma... for at fjerne manuelle opgaver. Dette øgede oversættelseskvaliteten og webstedsbesøg. Virksomheden sparede penge og reducerede tidsforbruget. De oplevede hurtigere time-to-market og bedre webstedskonverteringsrate.
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Mailgun y Mailjet de Sinch usaron Smartling para automatizar la localización. Antes, el proceso era manual y lento. Integraron Smartling... con Contentful, Zendesk y Figma. Esto eliminó tareas manuales y mejoró la calidad de las traducciones. Lograron más visitas al sitio web, ahorros de costos y mejor tiempo de comercialización. El retorno de inversión fue significativo en el primer año.
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Smartling helped Mailgun and Mailjet by Sinch automate their localization process. Before, teams used manual methods that slowed them down.... By connecting Smartling with Contentful, Zendesk, and Figma, they cut manual work and improved translation quality. Website visits increased and costs dropped. In the first year, they saw faster time to market, better translation quality, and higher site conversion rates.
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Mailgun y Mailjet de Sinch usaron Smartling para automatizar la localización. Antes, el proceso era manual y lento. Integraron Smartling... con Contentful, Zendesk y Figma. Esto eliminó tareas manuales y mejoró la calidad de las traducciones. El tráfico web subió y ahorraron dinero y tiempo. Mejoraron el tiempo de lanzamiento y la tasa de conversión, logrando un alto retorno de inversión.
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Talkdesk used Smartling to automate the localization of its website into six languages. Manual translation was slow and error-prone, making... it hard to keep content accurate across regions. Smartling’s Global Delivery Network integrated with Talkdesk’s CMS, Marketo, and Figma, removing manual steps and speeding up launches. Talkdesk quickly created localized sites and tailored content for each market. Automation freed up resources for more marketing and sales materials, helping Talkdesk grow its global reach.
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Smartling's AI-powered human translation helped a Fortune 500 software company save over $3. 4 million in one year. The company...translates more than 50 million words annually for global users. With Smartling, content reached the market 50% faster while keeping a high MQM quality score of 99+. The company now uses AIHT for over half its content and plans to expand its use. This improved both translation speed and cost efficiency.
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Smartling's AI-powered human translation helped a Fortune 500 software company save $3. 4 million in one year. The company translated...over 50 million words annually for its global users. With Smartling, content reached the market 50% faster while keeping a high MQM quality score of 99+. The company now uses AIHT for more than half its translation needs. They plan to expand AIHT to more business units.
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Smartling’s AI-Powered Human Translation helped a Fortune 500 software company translate over 50 million words each year. The company saved... $3.4 million in translation costs in the first year. Content reached the market 50% faster with an average MQM quality score of 99+. The solution allowed the company to deliver more content without increasing its budget. The enterprise now plans to expand Smartling’s AIHT to more business units.
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Smartling's AI-powered human translation helped a Fortune 500 software company save $3. 4 million in translation costs in one year....The company used Smartling to translate over 50 million words annually for websites, marketing, and product content. With Smartling, content was delivered 50% faster while maintaining a 99+ MQM quality score. The company now uses AIHT for more than half its translations. They plan to expand Smartling's use to more business areas.
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Smartling's AI-Powered Human Translation helped a Fortune 500 software company save over $3. 4 million in translation costs in one...year. The company translated more than 50 million words annually for its global users. With Smartling, content reached the market 50% faster while keeping a high MQM quality score of 99+. The company now uses AIHT for over half its translation needs and plans to expand its use.
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Talkdesk used Smartling to automate website localization across 6 languages. Manual translation was slow and error-prone, making updates hard to... manage. Smartling’s Global Delivery Network integrated with Talkdesk’s CMS, Marketo, and Figma. This removed manual steps and cut developer workload. Talkdesk quickly launched localized sites and kept messaging consistent. Automation freed up resources for more marketing projects and global growth.
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Smartling's AI-powered human translation helped a Fortune 500 software company save $3. 4 million in one year. The company translates...over 50 million words annually for global users. With Smartling, content reached the market 50% faster. Quality stayed high, with an average MQM score above 99. The company now plans to expand AIHT to more business units.
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Smartling's AI-powered translation helped a Fortune 500 software company save $3. 4 million in one year. The company translates over...50 million words annually for global users. With Smartling, content reached the market 50% faster. Quality stayed high, with an MQM score above 99. The company now uses AIHT for over half its translations and plans to expand further.
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Smartling's AI-powered translation helped a Fortune 500 software company save $3. 4 million in one year. The company translated over...50 million words annually for global users. With Smartling, content reached the market 50% faster. Quality stayed high, with an average MQM score of 99+. The company now uses AIHT for over half its translation needs.
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Smartling helped a top software company save $3. 4 million using AI-powered translation. The company translated millions of words at...scale. Smartling improved translation speed and quality. The solution enabled efficient, large-scale localization. The customer benefited from both cost savings and better results.
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Smartling's AI-powered translation helped a Fortune 500 software company save $3. 4 million in one year. The company translates over...50 million words annually for global users. With Smartling, they delivered content 50% faster while keeping a high MQM quality score of 99+. They now use AIHT for over half their translations. The company plans to expand AIHT to more business units.
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Pinterest used Smartling's TMS to speed up translation for its global platform. The company cut translation time-to-market by 83%, going... from 48 hours to under eight. Smartling helped Pinterest scale high-quality localization in 31 languages. The solution unified mobile, web, and static sites into one process. Engineers spent less time on daily localization tasks. Pinterest improved speed and quality for users worldwide.
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Canva used Smartling to localize its design platform for over 130 languages. Early investment in localization helped Canva reach 30... million non-English-speaking users. The team relied on local design input and data-driven decisions to adapt content for each market. Automation and scalable strategies allowed fast growth and high user retention. Canva now serves more than 60 million monthly active users worldwide.
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ClassPass used Smartling to improve its localization process. The team cut translation steps from nine to five. Translation time dropped... from three and a half hours to just one hour. Efficiency increased by 70%. Smartling's connectors and visual context tools helped translators work faster and with better accuracy. The localization team now spends more time on strategy and user experience.
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Pinterest used Smartling’s translation management system to speed up localization. They needed to deliver their platform in 31 languages for... 100 million users. Smartling unified their translation process across web, mobile, and static sites. This cut translation time-to-market by 83%, from 48 hours to less than eight. Engineers spent less time on localization and more on other projects.
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Gate. io used Smartling to translate over 15 million words in just four months. The platform helped Gate.io support 12...million users in 16 languages. Smartling’s mix of human and machine translation cut turnaround time from days to minutes. Gate.io achieved a 99.7% on-time delivery rate and saved $238,000 by reusing translated content. The solution helped Gate.io expand into new markets and improve translation quality.
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Smartling's translation management system helped Pinterest cut translation time-to-market by 83%. Pinterest used Smartling to deliver their platform in 31... languages at once. The solution unified mobile, web, and static site localization into one process. Engineers saved time by automating daily localization tasks. Pinterest improved speed, quality, and scalability for global content delivery.
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Smartling's translation management system helped IMVU grow iOS app registrations by 45%. IMVU used Smartling to deploy 15 localized websites... and launch in Korea in under a month. The solution reduced localization to a twice-a-week task for the product manager. IMVU saw a 43% increase in Android app registrations. Smartling's Global Delivery Network and managed services supported global expansion.
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Rover used Smartling to expand from the US and Canada to 10 countries. They focused on internationalizing their brand, automating... workflows, and making content searchable. With Smartling, Rover increased translated content by over 400%. Now, Rover supports eight languages and serves more than two million pet owners worldwide. Smartling helped Rover keep their brand voice consistent across markets.
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ClassPass used Smartling to improve translation efficiency by 70%. The localization team reduced translation steps from nine to five. Tasks... that took three and a half hours now take just one hour. Smartling connectors automated manual work and improved content context for translators. The team now spends more time on strategy and user experience.
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Yext used Smartling to automate and scale their translation process. Before Smartling, Yext managed translations manually, which slowed global expansion.... With Smartling’s translation management system and WordPress integration, Yext connected their tech stack and streamlined workflows. They reduced Japanese string correction rates by 87% and cut effective translation costs by 25%. Yext now supports more languages and delivers a better customer experience worldwide.
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Smartling helped Marriott International expand training to 38 languages. The Marriott associate development team used Smartling to simplify translation workflows.... This made it easier to manage large-scale content localization. The team increased translation output. Smartling's AI translation tools supported global training needs. The process became faster and more efficient.
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Smartling helped InterContinental Hotels Group (IHG) improve translation quality by 33%. IHG used Smartling's integration with Adobe Experience Manager to... manage content in 16 languages. The solution cut time to market for new languages by 80%, reducing launch time from up to eight months to about one month. IHG saved millions in translation costs and kept brand messaging consistent across 5,600 hotels. The process also freed up developers to focus on guest experience improvements.
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Marriott International used Smartling to translate training materials into 38 languages. Before Smartling, translation was slow and costly, limiting coverage... to just 7 languages. Smartling’s AI Human Translation workflow cut translation time from weeks to days. The company saved about 40% on translation costs. Marriott’s team now spends less time on manual review and more on key projects. This improved training for associates worldwide.
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Smartling helped IHG Hotels & Resorts translate over 600 million words into 20 languages. IHG used Smartling’s translation management platform... and Global Delivery Network to automate website localization. The solution reduced manual work and freed up technical teams. Real-time updates and custom machine translation engines improved brand consistency. IHG saw lower costs, faster updates, and a better guest experience worldwide.
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Secret Escapes used Smartling to speed up translation by 25%. They needed to scale global content and cut costs. Before,... their teams worked separately and it was slow and expensive. With Smartling’s translation management and AI tools, they automated tasks and improved translation quality. The team could focus on creative work and strategy. They also supported 20% more marketing campaigns without extra freelance costs.
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Secret Escapes used Smartling to make localization easier. They cut translation turnaround time by 25%. The team scaled global content... faster. Smartling helped Secret Escapes manage more languages with less effort. The process became simpler and more efficient. This improved their ability to reach new markets.
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Smartling's Adobe Experience Manager connector helped InterContinental Hotels Group (IHG) manage translations for 5,600 hotels in 16 languages. IHG faced delays... and high costs due to complex content needs. With Smartling, they achieved a 33% increase in translation quality and delivered content 80% faster. The solution kept costs stable even as IHG expanded its brand portfolio. IHG now saves time at every step, from dashboard to content management.
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Smartling helped InterContinental Hotels Group translate its website into 20 languages. IHG used Smartling to translate 600 million words. This... improved the guest experience for users worldwide. The project made IHG’s content accessible to more people. Smartling enabled IHG to scale its translation process quickly. The result was a better, more inclusive website for global visitors.
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Secret Escapes used Smartling to automate and centralize its localization process. The company reduced translation turnaround time by 25% across... all languages. Editorial teams spent less time on manual tasks and more on creative projects. Smartling’s translation management system and AI tools helped maintain brand voice while scaling content. The team supported a 20% increase in marketing campaigns without extra freelancing costs. Secret Escapes plans to expand automation with API integration for even greater efficiency.
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Coinbase used Smartling to localize crypto content into 21 languages in under two months. The team faced the challenge of... translating evolving crypto jargon and ensuring compliance in a highly regulated industry. Centralized processes and glossaries helped align vendors and maintain quality. Coinbase's localization team worked closely with legal and compliance experts to meet regulatory needs. The project enabled global access to crypto information and improved user experience across markets.
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Gemini used Smartling’s AI-Powered Human Translation to speed up localization. They needed to translate crypto terms for global markets without... losing meaning. Before Smartling, human translation was slow and costly. With AIHT, turnaround time dropped by half and costs went down. Now, 99% of Gemini’s content is translated quickly and with high quality. This helps Gemini reach more users and expand faster.
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Smartling's AI-Powered Human Translation helped Gemini cut translation turnaround time in half. Gemini needed to localize crypto content for global... markets, but struggled with unique industry terms and slow manual processes. With Smartling, they saved $180,000 in translation costs and delivered content in five languages faster. Gemini's marketing team saw major improvements in speed and efficiency for their localization program.
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Coinbase used Smartling to localize crypto content into 21 languages in two months. They used a centralized process and a... glossary to speed up translation. This helped Coinbase reach more users in new markets. The team managed complex content with clear workflows. Fast localization supported Coinbase’s global growth.
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Gemini used Smartling's AI-powered human translation to speed up localization. Before, slow manual translation delayed product launches and raised costs.... With Smartling, Gemini cut translation time in half and reduced expenses. Now, 99% of their content is translated using AIHT. This lets them reach global users faster and keep translation quality high. Gemini can now translate more content and plans to expand localization to customer service.
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Wilson Sporting Goods used Smartling to build a new translation process for global expansion. The small team needed to support... many translations for e-commerce growth outside North America. Smartling's translation management system and Global Delivery Network helped automate workflows and reduce project management work. Wilson published content 57% faster and improved review times. The company is now ready to expand further in EMEA and APAC.
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Wilson Sporting Goods used Smartling to build a translation process from scratch. The team needed to support global e-commerce growth... with little translation tech experience. Smartling's platform and Global Delivery Network let Wilson automate and centralize translation workflows. This cut review time and let them publish content 57% faster. Wilson can now reach more markets in EMEA and APAC with a scalable localization strategy.
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Smartling helped Wilson Sporting Goods speed up translation by 57%. Wilson needed a translation process for global eCommerce growth. The... small team used Smartling’s Global Delivery Network and automated workflows. This made it easy to manage many translations and new product launches. Wilson now publishes content much faster and can expand into new markets.
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Wilson Sporting Goods used Smartling’s translation management system to support global eCommerce expansion. The small Wilson team needed to build... a translation process from scratch for new markets. Smartling’s platform automated workflows and centralized translation tasks. Wilson reduced review time and published content 57% faster. The new process helped Wilson reach customers in over 100 countries.
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Butterfly Network used Smartling to solve poor translation quality as it expanded globally. With Smartling's API and linguistic services, they... translated 70,000 words in 10 days. This helped them launch in 13 new markets within six months. The partnership enabled Butterfly Network to provide localized medical content and meet strict product requirements. Smartling's tools and support ensured a successful international rollout.
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Smartling helped Butterfly Network expand into 13 new markets in 6 months. The company faced low quality translations from a... previous provider, risking user confusion and compliance. Smartling's translation management system and language services enabled fast, accurate localization. Butterfly Network achieved double digit revenue growth and met tight international launch deadlines. Their product documentation and interface now meet strict healthcare standards.
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Smartling's translation management system helped BMJ automate their translation workflow. BMJ cut time to market by 54%, reducing publication time... from 13 to 6 weeks. They achieved 21% cost savings on translation. The new process eliminated manual file handling and sped up content delivery. BMJ now delivers translated healthcare content faster and at lower cost.
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Vitamix used Smartling's Global Delivery Network to launch a new product in 24 hours. The company needed fast, accurate translation... for global websites. Their old process was manual and slow. Smartling automated translation and kept the Vitamix brand voice consistent in 11 languages. Vitamix achieved a 37% return on ad spend with localized content.
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Smartling's Global Delivery Network helped Vitamix sell out a new product in 24 hours. Vitamix needed fast, accurate translation for... global websites. Their old process was slow and manual. Smartling automated translation and kept the brand voice strong. Vitamix saw 99%+ translation acceptance and a 37% return on ad spend.
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Vitamix used Smartling’s Global Delivery Network to launch localized websites in over 11 languages. The company needed a scalable way... to deliver consistent, accurate translations for global customers. Smartling reduced Vitamix’s internal engineering and design workload. The solution helped Vitamix maintain a strong brand voice across markets. Vitamix achieved a 37% return on ad spend and sold out a new product in 24 hours.
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Lyft used Smartling to expand its app content into eight new languages. The company increased its translated output by 3,700... times. Content deployment speed improved by 50%. Smartling helped Lyft reach more users in different regions. The translation process became much faster and more efficient.
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Lyft used Smartling and Contentful integration to automate translation workflows. They scaled content into eight languages. Translated output increased 3,700... times. Content deployment became 50% faster. Lyft did not need to hire more staff. Automation covered web, app, help center, and developer materials.
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Therabody used Smartling's translation management system to centralize and automate its localization process. The company replaced manual translation tasks with... AI-powered and human-in-the-loop workflows. This helped Therabody cut translation costs by 60%. The new system also improved brand consistency and sped up time to market. Therabody can now translate more content for global customers without losing quality.
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Smartling helped Therabody cut translation costs by 60%. Therabody used Smartling’s translation management system to centralize workflows and create a... translation memory. This improved translation speed and brand consistency. The team used AI-powered human translation to handle more content and reach more markets. Therabody now delivers a seamless brand experience in many languages.
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Smartling helped Fresno Unified School District speed up translation for 73,000 students in over 30 languages. The district set ambitious... goals for turnaround times on key documents. Manual translation was too slow and inconsistent. Smartling's translation management system improved consistency and gave translators better tools. The team now delivers materials faster and tracks translation data more easily. Other departments are now interested in using technology for translation.
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Smartling helped the Distrito Escolar Unificado de Fresno speed up translation for over 73,000 students in 30+ languages. The district needed... faster, more consistent translations for key documents like IEPs and enrollment forms. Manual translation was too slow and costly. With Smartling, translators used style guides, glossaries, and translation memory to improve quality and speed. Centralized reporting made it easier to track translation volume and requests. The district is now meeting its turnaround goals and inspiring other departments to use technology for translation.
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Smartling helped Therabody cut translation costs by 60%. Therabody used Smartling's translation management system to centralize workflows and reduce manual... tasks. They combined AI-powered human translation with machine translation for faster, more consistent results. This let them translate more content and speed up time to market. Brand consistency improved across all languages and channels.
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Smartling helped Netskope cut translation costs by hundreds of thousands of dollars in one year. Netskope improved website translation turnaround... time by about 95%. The team now updates and localizes content for multiple languages in minutes, not months. Smartling’s AI and automation tools let Netskope scale global marketing and website content. Regional sites now feel local, boosting engagement and downloads. Netskope’s small team works faster and reaches more markets with Smartling.
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Smartling helped Coinbase launch content in 21 languages in under two months. Coinbase used Smartling language services, content integration, and... repository connectors. The main challenge was translating and defining crypto terms at scale. Centralized glossaries and workflows ensured quality and compliance. Coinbase's localization team worked closely with legal and compliance teams for each market.
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Smartling helped Eurail. com scale translations and cut costs by 70%. Eurail.com needed a better way to manage growing international...content. They chose Smartling's translation management software and language services. The new system improved efficiency and centralized translation processes. Smartling's platform also gave better tracking of accuracy and on-time delivery.
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British Airways used Smartling to launch international websites faster. They translated 331,000 words for new markets. The airline expanded into... more languages. This improved the customer experience. Smartling helped British Airways reach global customers quickly. The project set a record for website launch speed.
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British Airways used Smartling’s Global Delivery Network to speed up website localization. The airline launched a new Korean site in... half the usual time. Content teams managed translation projects without IT help. Developers saved time and focused on other work. Translators improved quality over the previous year. British Airways expanded into new languages and improved customer experience.
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