Smartling Overview

Smartling enhances global brand connectivity through its AI-powered translation and content localization platform. It enables businesses to translate, automate, and manage content seamlessly across various platforms. With real-time analytics, Smartling offers insights into translation efficiency and effectiveness, allowing for data-driven decision-making. This platform is particularly beneficial for enterprises seeking to streamline their translation processes while maintaining a human touch in language adaptation. Smartling's unique value lies in its ability to simplify complex localization tasks, making it an essential tool for businesses aiming to reach a global audience efficiently.

Use Cases

Customers recommend Workflow Management, Content Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Smartling.

Other use cases:

  • Engagement Management
  • Collaboration
  • Training & Onboarding
  • Communication Management
  • International Marketing
  • Social Media Analytics
  • Product Marketing
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Business Priorities

Enter New Markets Internationally Or Locally and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Smartling.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve Efficiency
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Launch New Products
  • Improve Internal Communications
  • Improve Stakeholder Relations
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Smartling Use-Cases and Business Priorities: Customer Satisfaction Data

Smartling works with different mediums / channels such as Website.

Smartling's features include Personalization, Dashboard, Alerts: Popups & Notifications, etc. and Smartling support capabilities include Chat Support, Phone Support, Email Support, etc. also Smartling analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Real time collaboration, the possibility to have translators working on a project without using a particular software...." Peer review by Sandra L.

Smartling, Easygenerator, Articulate Storyline, Buzzsprout, SproutVideo, etc., all belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Smartling connects brands with global customers by translating and managing content across platforms. Real-time analytics and reporting are provided to automate the process.

Popular Business Setting

for Smartling

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Smartling is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Smartling Use Cases

How can Smartling enhance your Workflow Management process?

How can Smartling optimize your Content Management Workflow?

What makes Smartling ideal for Helpdesk Management?

How does Smartling facilitate Engagement Management?

How does Smartling address your Collaboration Challenges?

24+ more Business Use Cases

9 buyers and buying teams have used Cuspera to assess how well Smartling solved their Authoring and Publishing needs. Cuspera uses 922 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Authoring and Publishing needs.

Case Studies

Retail

CASE STUDY Therabody

Therabody needed to improve its translation process as it expanded globally. The company faced challenges with decentralized processes and inconsistent quality. They partnered with Smartling to centr...alize and modernize their translation efforts. This partnership led to a 60% reduction in translation costs, consistent messaging across five business units, and a 99.7% on-time delivery rate.

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CASE STUDY Gate.io

Gate.io faced challenges with manual translation processes as they expanded globally. They needed a cost-effective and high-quality translation solution to cater to their diverse linguistic needs. Pa...rtnering with Smartling, they translated over 15 million words in less than four months, making their services available in 16 languages. This was achieved through translation mix optimization, balancing human and machine translation. They saved 238k with translation memory and achieved a 99.7% on-time delivery rate.

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CASE STUDY Personio

Personio needed to scale its customer support by providing multilingual content. Their existing process was manual and not scalable, involving copying and pasting content for translation. They used S...martling's neural machine translation to automate translations, allowing them to focus human resources on content needing a personal touch. This solution is expected to save 40% in costs and reduce internal review time by 50%.

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CASE STUDY Rover

Rover wanted to expand their business from the US and Canada to eight regions in Europe. They needed to internationalize their brand, automate workflows, and ensure content searchability. With Smartl...ing's help, Rover increased translated content by over 400%. Now, Rover serves over two million pet owners in eight languages across 10 countries.

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Telecommunications

CASE STUDY Mailgun and Mailjet by Sinch

Mailgun and Mailjet by Sinch improved localization ROI using Smartling, leading to a scalable process across product, marketing, and legal teams, enhancing overall efficiency.

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Hospitality

CASE STUDY Secret Escapes

Secret Escapes needed to improve their localization process to handle more multilingual content efficiently. They used Smartling's translation management system and AI Translation Toolkit to automate... routine tasks. This allowed their editorial teams to focus on strategic projects. As a result, they achieved 25% faster translations and a 20% increase in marketing campaigns supported.

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Video

How to launch new languages with AI | Smartling Events

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Frequently Asked Questions(FAQ)

for Smartling

What is Smartling?

Smartling is a cloud-based translation management solution that helps businesses translate digital content into multiple languages using the artificial intelligence (AI) technology. It automates to eliminate manual, repetitive processes, and customize translation workflows.

It automatically collects content from websites or apps, facilitates human translation and then delivers the translated content back. It helps to translate and deploy multilingual websites and dynamic web applications, mobile applications, and business documents across their corporate digital infrastructure, enabling businesses to localize content across devices and platforms.

Key features include website translation, translation management, content collection automation, automatic workflows, translation file organization, pattern matching, content exclusion, document translation, mobile app translation, analytics integration, page view reports, specific URL usage insights, localized images, content replacement, glossary and style guide, translation review, and more.

What is Smartling used for?

Smartling is a Authoring and Publishing Software mainly used by its customers to Enter New Markets Internationally Or Locally and Scale Best Practices by Workflow Management, Content Management and Helpdesk Management .

What are the top features of Smartling?

Personalization, Dashboard and Alerts: popups & Notifications are some of the top features of Smartling.

Who uses Smartling?

Smartling is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Smartling alternatives?

Easygenerator, Articulate Storyline, Buzzsprout and SproutVideo are popular alternatives for Smartling.

Where is Smartling located?

Smartling is headquartered at 1375 Broadway 14th Floor New York, NY 10018.
lightning

Peers used Smartling for workflow management and content management

Smartling Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (14)
Analytics

4.51/5 ★

Read Reviews (39)
Custom Reports

3.78/5 ★

Read Reviews (106)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (14)
Analytics

4.51/5 ★

Read Reviews (39)
Custom Reports

3.78/5 ★

Read Reviews (106)

Software Failure Risk Guidance

?

for Smartling

Overall Risk Meter

Low Medium High

Top Failure Risks for Smartling

Smartling, Inc. News

Partnership

MessageGears Partners with Smartling to Power Vimeo's Global Email Strategy with 450+ Languages - StockTitan

MessageGears and Smartling partner to enhance Vimeo's global email strategy, supporting over 450 languages.

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Product

New MessageGears and Smartling Integration Powers Email Translation for Vimeo - Business Wire

MessageGears and Smartling have integrated to enable email translation for Vimeo.

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Product

Smartling Unveils AI-Powered Tools to Cut Costs, Boost Quality - PR Web

Smartling introduces new AI tools to reduce costs and improve quality.

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Smartling, Inc. Profile

Company Name

Smartling, Inc.

Company Website

https://www.smartling.com/

Year Founded

2009

HQ Location

1375 Broadway 14th Floor New York, NY 10018

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES D