Smartling Overview

Smartling enhances global brand connectivity through its AI-powered translation and content localization platform. It enables businesses to translate, automate, and manage content seamlessly across various platforms. With real-time analytics, Smartling offers insights into translation efficiency and effectiveness, allowing for data-driven decision-making. This platform is particularly beneficial for enterprises seeking to streamline their translation processes while maintaining a human touch in language adaptation. Smartling's unique value lies in its ability to simplify complex localization tasks, making it an essential tool for businesses aiming to reach a global audience efficiently.

Use Cases

Customers recommend Workflow Management, Content Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Smartling.

Other use cases:

  • Engagement Management
  • Collaboration
  • Training & Onboarding
  • Communication Management
  • International Marketing
  • Social Media Analytics
  • Product Marketing
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Business Priorities

Enter New Markets Internationally Or Locally and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Smartling.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Grow Market Share
  • Enhance Customer Relationships
  • Improve Efficiency
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Launch New Products
  • Improve Internal Communications
  • Improve Stakeholder Relations
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Smartling Use-Cases and Business Priorities: Customer Satisfaction Data

Smartling works with different mediums / channels such as Website.

Smartling's features include Personalization, Dashboard, Alerts: Popups & Notifications, etc. and Smartling support capabilities include Chat Support, Phone Support, Email Support, etc. also Smartling analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Smartling's Translation Management Platform helps global businesses transform the way their content is created and consumed around the world...." Peer review from Smartling

Smartling, Easygenerator, Articulate Storyline, Buzzsprout, SproutVideo, etc., all belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Smartling connects brands with global customers by translating and managing content across platforms. Real-time analytics and reporting are provided to automate the process.

Popular Business Setting

for Smartling

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Smartling is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

Smartling Customer wins, Customer success stories, Case studies

How does Smartling facilitate Workflow Management?

How efficiently Does Smartling manage your Content Management?

What makes Smartling ideal for Helpdesk Management?

How can Smartling enhance your Engagement Management process?

What Are the key features of Smartling for Collaboration?

9 buyers and buying teams have used Cuspera to assess how well Smartling solved their Authoring and Publishing needs. Cuspera uses 922 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Authoring and Publishing needs.

Talkdesk - Computer Software - Large

Smartling helped Talkdesk manage its website in 6 languages. Talkdesk used Smartling's translation management system, Global Delivery Network, and integrations with Marketo and Figma. The solution ma...de it easy to handle links, images, and videos across languages. Talkdesk found the process simple, fast, and efficient. The localization manager recommends Smartling for multilingual marketing sites.

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Fresno Unified School District - Education - Large

Smartling TMS helped Fresno Unified School District speed up translation for over 1.8 million words in one year. The district met a 72-hour turnaround goal for translated materials. They centralized ...translation for 50+ departments and improved consistency. The solution built trust with families and staff. Smartling enabled fast, reliable language access for 73,000 students in 30+ languages.

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ePlaneAI - Information Technology And Services - Large

Smartling helped ePlaneAI save $140,000 in engineering costs by automating translation for their online aviation marketplace. ePlaneAI launched 10 new languages, expanding their global reach. Before ...Smartling, manual translation was slow and costly, with updates taking months. Now, new pages are translated in less than 15 minutes. The team shifted from manual work to easy translation maintenance, improving efficiency and user experience.

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Coinbase

Smartling helped Coinbase launch content in 21 languages in under two months. Coinbase used Smartling language services, content integration, and repository connectors to manage complex crypto termin...ology and ensure translation quality. The centralized localization process allowed Coinbase to scale global content quickly and stay compliant with regulations. Coinbase's team worked closely with internal linguists and external vendors to maintain accuracy and consistency across markets.

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财富 500 强企业（未指明具体名称） - Computer Software

Smartling 的人工智能人工翻译 (AIHT) 帮助一家财富 500 强企业软件公司节省了 340 万美元翻译成本。该公司每年翻译超过 5000 万字，内容覆盖网站、营销和产品文档。AIHT 让内容上市速度提升 50%，同时保持 99+ MQM 质量分数。企业将 AIHT 作为翻译流程的核心部分，并计划扩展其应用范围。AIHT 优化了支出并提升了翻译效率。

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洲际酒店集团酒店&Resorts (IHG) - Hospitality - Very Large

Smartling helped 洲际酒店集团酒店&Resorts (IHG) translate over 600 million words into 20 languages. IHG faced challenges with scalability, manual processes, and high translation costs. Smartling's translatio...n management platform, Global Delivery Network, and AI Hub automated workflows and reduced technical resource needs. The solution improved global user experience, cut operational costs, and increased bookings for IHG's international guests.

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How to launch new languages with AI | Smartling Events

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Frequently Asked Questions(FAQ)

for Smartling

What is Smartling?

Smartling is a cloud-based translation management solution that helps businesses translate digital content into multiple languages using the artificial intelligence (AI) technology. It automates to eliminate manual, repetitive processes, and customize translation workflows.

It automatically collects content from websites or apps, facilitates human translation and then delivers the translated content back. It helps to translate and deploy multilingual websites and dynamic web applications, mobile applications, and business documents across their corporate digital infrastructure, enabling businesses to localize content across devices and platforms.

Key features include website translation, translation management, content collection automation, automatic workflows, translation file organization, pattern matching, content exclusion, document translation, mobile app translation, analytics integration, page view reports, specific URL usage insights, localized images, content replacement, glossary and style guide, translation review, and more.

What is Smartling used for?

Smartling is a Authoring and Publishing Software mainly used by its customers to Enter New Markets Internationally Or Locally and Scale Best Practices by Workflow Management, Content Management and Helpdesk Management .

What are the top features of Smartling?

Personalization, Dashboard and Alerts: popups & Notifications are some of the top features of Smartling.

Who uses Smartling?

Smartling is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Smartling alternatives?

Easygenerator, Articulate Storyline, Buzzsprout and SproutVideo are popular alternatives for Smartling.

Where is Smartling located?

Smartling is headquartered at 1375 Broadway 14th Floor New York, NY 10018.
lightning

Peers used Smartling for workflow management and content management

Smartling Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (14)
Analytics

4.51/5 ★

Read Reviews (39)
Custom Reports

3.78/5 ★

Read Reviews (106)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.02/5 ★

Read Reviews (14)
Analytics

4.51/5 ★

Read Reviews (39)
Custom Reports

3.78/5 ★

Read Reviews (106)

Software Failure Risk Guidance

?

for Smartling

Overall Risk Meter

Low Medium High

Top Failure Risks for Smartling

Smartling, Inc. News

Awards

Smartling Named to Fast Company's Annual List of the World's Most ...

Smartling has been recognized as one of Fast Company's World's Most Innovative Companies of 2026, ranking No. 3 in Business Services. The award highlights Smartling's AI-driven translation platform, which significantly reduces costs and improves translation speed and quality. In 2025, Smartling's platform saw a 218% growth, with notable customer successes including a Fortune 500 company saving $3.4 million and Coinbase translating content into 21 languages swiftly.

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Awards

Smartling Earns No. 2 Spot on G2s 2026 Best Software Awards for Content Management Systems Products

Smartling secured the No. 2 position in G2's 2026 Best Software Awards for Content Management Systems, highlighting its excellence in localization and translation services.

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Executive

Smartling Appoints Lina Tonk as Chief Marketing Officer

Smartling has appointed Lina Tonk as its new chief marketing officer. Tonk, a seasoned marketing leader with over 20 years of experience in high-growth software companies, will lead Smartling's marketing efforts as demand for AI-driven translation services grows.

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Product

Smartling Launches MCP Server Redefining How Enterprises Automate and Scale Localization

Smartling has launched its Model Context Protocol (MCP) server, enhancing AI-driven translation by integrating directly with MCP-compatible platforms like Visual Studio Code. This server facilitates seamless translation workflows, leveraging Smartling's translation memories and glossaries for consistent, high-quality output. The MCP server supports text and file translations, ensuring brand alignment and efficiency without disrupting existing workflows.

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Smartling, Inc. Profile

Company Name

Smartling, Inc.

Company Website

https://www.smartling.com/

Year Founded

2009

HQ Location

1375 Broadway 14th Floor New York, NY 10018

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES D