Reputation.com Overview
Reputationcom offers online reputation management services by building brands' digital presence. Customers are turned into local advocates to enhance business reputation.
Use Cases
Customers recommend Reputation Management, Rating And Review Management, Social Media Management, as the business use cases that they have been most satisfied with while using Reputation.com.
Business Priorities
Improve Digital And Social Presence and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Reputation.com.
Reputation.com Use-Cases and Business Priorities: Customer Satisfaction Data
Reputation.com works with different mediums / channels such as Social Media.
Reputation.com's features include Feedback Surveys, Dashboard, Personalization, etc. and Reputation.com support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Reputation.com analytics capabilities include Analytics, and Custom Reports.
Reviews
"In my opinion, the platform offers the best solution out there. The platform is great, easy to use and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and... our brand. More importantly, our dealers have the power to respond and influence customers opinions in real-time, from within the Reputation.com platform." - David Hart
Peer review evidence (same sources as the product rating summary)
"...It is so easy to manage our online reputation using the platform...." Peer review by Michael s, Field Marketing Manager
"...The Reputation.com Dashboard provides visibility and detailed insights about review volume, customer sentiment, review site information and responses...." Case Study Garden Communities
"...I also like that we are able to post our responses straight from Reputation.com...." Peer review by Samantha M, Property Manager
Reputation.com, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Reputation.com
Top Industries
- Hospital & Health Care
- Hospitality
- Real Estate
Popular in
- Mid Market
- Enterprise
- Small Business
Reputation.com is popular in Hospital & Health Care, Hospitality, and Real Estate and is widely used by Mid Market, Enterprise, and Small Business.
Reputation.com Customer wins, Customer success stories, Case studies
How can Reputation.com optimize your Reputation Management Workflow?
How can Reputation.com optimize your Rating And Review Management Workflow?
What solutions does Reputation.com provide for Engagement Management?
What solutions does Reputation.com provide for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Reputation.com solved their Reviews and Reputation needs. Cuspera uses 3243 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
In my opinion, the platform offers the best solution out there. The platform is great, easy to use and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and our brand. More importantly, our dealers have the... power to respond and influence customers opinions in real-time, from within the Reputation.com platform. |
|
We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. Testimonial By Michael Scarfe |
|
Reputation.com provides you with a way to manage everything in a sensible way and without taking up massive amounts of time nor resources. It means that we can do everything with the existing team we have, and that’s key for us. Testimonial By Chris Smith |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
David Hart Customer Experience Manager KIA Motors |
In my opinion, the platform offers the best solution out there. The platform is great, easy to use and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and our brand. More importantly, our dealers have the... power to respond and influence customers opinions in real-time, from within the Reputation.com platform. |
|
Michael Scarfe Research Manager Scentre Group |
We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. Testimonial By Michael Scarfe |
|
Chris Smith Head of Marketing Roadchef |
Reputation.com provides you with a way to manage everything in a sensible way and without taking up massive amounts of time nor resources. It means that we can do everything with the existing team we have, and that’s key for us. Testimonial By Chris Smith |
Spherion Staffing - Human Resources - Large
NKC Health - Hospital & Health Care - Medium
Westfield - Real Estate - Large
How to Leverage the Reputation Platform Internally
Frequently Asked Questions (FAQ)
What buyers ask before choosing Reputation.com
What is Reputation.com?
Reputation.com is a cloud-based reputation management solution designed to help multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. It comes with a centralized dashboard, which enables companies to collect data from multiple sources and provides a 360-degree view of online as well as offline reputation.
Reputation.com offers a reputation score, which provides real-time calculations of enterprises' performance across various customer segments using star ratings, reviews, business listings and social engagement. The artificial intelligence (AI)-based algorithm uses machine learning to provide targeted recommendations for improving customer experience.
Reputation.com offers a host of features such as competitive benchmarking, sentiment analysis, natural language processing, social network engagement, and more. Reputation.com’s analytics module allows users to gain insights into their business’s online presence across social channels such as Twitter, YouTube and Instagram, as well as schedule the sharing of reports with managers. It also integrates with various third-party applications including Salesforce, Facebook, Amazon, and more via an API.
What is Reputation.com used for?
What are the top features of Reputation.com?
Who uses Reputation.com?
What are Reputation.com alternatives?
Where is Reputation.com located?
Peers used Reputation.com for reputation management and rating and review management
Reputation.com Competitors
Reputation.com Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (131) |
| Custom Reports | Read Reviews (434) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (131) |
| Custom Reports | Read Reviews (434) |
Software Failure Risk Guidance
?for Reputation.com
Overall Risk Meter
Top Failure Risks for Reputation.com
Reputation.com, Inc News
Reputation Launches GEO Readiness Audit for AI Search Visibility
Reputation has launched the GEO Readiness Audit, a tool designed to help multi-location brands improve their visibility in AI-generated search results. The audit assesses brand profiles and AI search readiness, providing prioritized actions to enhance discoverability. It builds on Reputation's existing AI visibility capabilities, offering insights into how AI engines interpret and recommend brands.
Reputation Launches GEO Readiness Audit to Help Brands Measure and ...
Reputation has launched the GEO Readiness Audit, a tool designed to help multi-location brands improve their visibility in AI-generated search results. This new assessment evaluates how AI engines interpret and recommend brands, providing prioritized actions to enhance discoverability and trust. The tool is part of Reputation's broader AI visibility capabilities, including AI Reputation Manager and Location Pages 2.0.
Reputation Launches AI Platform That Puts Enterprise Brands in Control ...
Reputation has launched a new AI platform designed to empower enterprise brands by enhancing their control over reputation management. This platform leverages advanced AI capabilities to provide businesses with deeper insights and more effective tools for managing their brand reputation.
Howard Bragman Joining Reputation.com
Howard Bragman has been appointed as the Vice Chairman of Reputation.com, a leading online reputation management company. This executive move follows his departure from Fifteen Minutes, where he served as CEO. Bragman's expertise in crisis management and public relations is expected to bolster Reputation.com's leadership team.
Reputation.com, Inc Profile
HQ Location
2100 Copenhagen, Denmark Denmark
Employees
251-500
Social
Financials
PRIVATE
How can Reputation.com optimize your Social Media Management Workflow?