Reputation.com Overview
This is a summary of the comprehensive capabilities and benefits of Reputation.com based on over 3243 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Reputation.com, BirdEye, Chatmeter Platform, Experience.com, Press Ganey, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Reputation.com is right for your needs? Our Cuspera AI engine can evaluate how Reputation.com fits your specific business needs, industry, and context. Get your personalized assessment report today.
Reputation.com supports business activities such as:
- Reputation Management
- Rating And Review Management
- Social Media Management
- Engagement Management
- Communication Management
Reputation.com can help you with many business goals, such as Improve Digital And Social Presence, Establish Thought Leadership, Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, etc. It can help manage these activities if you use Social Media for these needs. As a solution, Reputation.com's capabilities include Feedback Surveys, Dashboard, Personalization, etc.
Reputation.com was founded in 2006. Hospital & Health Care Vertical is its biggest customer base.
Reviews
"We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. " - Michael Scarfe
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Reputation.com solved their Reviews and Reputation needs. Cuspera uses 3243 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Business Priorities
Improve Digital And Social Presence and Establish Thought Leadership are the most popular business priorities peers achieved using Reputation.com.
Use Cases
Peers recommend Reputation Management , Rating And Review Management , Social Media Management , as the business use cases that they have been most satisfied while using Reputation.com.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Reputation Management |
4.95/5 ★ |
"...It's hard to manage your reputation score with incomplete data coming from its platform...." Peer review by Laura M., Vice President, Hospital & Health Care |
| Rating And Review Management |
4.97/5 ★ |
"...I think Reputation.com is a great way to maintain and track online reviews...." Peer review by User |
| Social Media Management with Social Media |
4.62/5 ★ |
"...but as it would get to us third party and days later, I had already seen, reviewed and answered our Social media posts via Google review. ...." Peer review by Debra S., IT/Marketing, Automotive |
| engaging on social media |
4.55/5 ★ |
"...but as it would get to us third party and days later, I had already seen, reviewed and answered our Social media posts via Google review. ...." Peer review by Debra S., IT/Marketing, Automotive |
| scheduling post to social media |
4.59/5 ★ |
"...I love being able to pull reports, customize reports, respond to reviews from all my sources, and bulk post on social media...." Peer review by McKenzie H., Marketing Manager, Real Estate |
| social media analytics |
4.23/5 ★ |
"...Love the analytic reports you are able to view!. ...." Peer review by Kory G., General Manager, Real Estate |
| monitoring social media |
4.61/5 ★ |
"...good for social media monitoring and reputation management purposes...." Peer review by Internal Consultant |
| managing social media account |
3.36/5 ★ |
"...However, there have been several occasions where some of our social accounts stopped linking correctly to the software and we weren't notified that something was amiss...." Peer review by Anita B., Marketing Account Manager, Automotive |
| PEER EXPERIENCES | |
|---|---|
| Reputation Management |
4.95/5 ★ |
"...It's hard to manage your reputation score with incomplete data coming from its platform...." Peer review by Laura M., Vice President, Hospital & Health Care |
|
| Rating And Review Management |
4.97/5 ★ |
"...I think Reputation.com is a great way to maintain and track online reviews...." Peer review by User |
|
| Social Media Management with Social Media |
4.62/5 ★ |
"...but as it would get to us third party and days later, I had already seen, reviewed and answered our Social media posts via Google review. ...." Peer review by Debra S., IT/Marketing, Automotive |
|
| engaging on social media |
4.62/5 ★ |
| scheduling post to social media |
4.62/5 ★ |
| social media analytics |
4.62/5 ★ |
| monitoring social media |
4.62/5 ★ |
| managing social media account |
4.62/5 ★ |
54+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3243 insights from peers and experts to help you assess how these Reputation.com use cases fit your Reviews and Reputation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. Testimonial By Michael Scarfe |
|
Reputation.com provides you with a way to manage everything in a sensible way and without taking up massive amounts of time nor resources. It means that we can do everything with the existing team we have, and that’s key for us. Testimonial By Chris Smith |
|
Our focus on online interaction with guests continues, we introduced Reputation.com in 2017 and through this tool we now respond to 93% of all online feedback. We continue to see the benefits of the personal interaction this platform enables for the quest. In addition, it allows us to gather consum...er insight to evolve in line with consumer demands. We have increases the feedback score across the estate to 4 out 5 reflecting the hard work undertaken in this area. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Michael Scarfe Research Manager Scentre Group |
We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. Testimonial By Michael Scarfe |
|
Chris Smith Head of Marketing Roadchef |
Reputation.com provides you with a way to manage everything in a sensible way and without taking up massive amounts of time nor resources. It means that we can do everything with the existing team we have, and that’s key for us. Testimonial By Chris Smith |
|
Phil Urban CEO Mitchells & Butlers |
Our focus on online interaction with guests continues, we introduced Reputation.com in 2017 and through this tool we now respond to 93% of all online feedback. We continue to see the benefits of the personal interaction this platform enables for the quest. In addition, it allows us to gather consum...er insight to evolve in line with consumer demands. We have increases the feedback score across the estate to 4 out 5 reflecting the hard work undertaken in this area. |
Frequently Asked Questions(FAQ)
for Reputation.com
What is Reputation.com?
What is Reputation.com used for?
What are the top features of Reputation.com?
Who uses Reputation.com?
What are Reputation.com alternatives?
Where is Reputation.com located?
Popular Business Setting
for Reputation.com
Top Industries
- Hospital & Health Care
- Hospitality
- Real Estate
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Reputation.com to Improve digital and social presence and Establish thought leadership
Reputation.com Alternatives
Peer and Expert Opinion on Features
for Reputation.com
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (116) |
| Dashboard | Read Reviews (95) |
| Personalization | Read Reviews (50) |
| Alerts: popups & Notifications | Read Reviews (46) |
| SEO | Read Reviews (39) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (116) |
| Dashboard | Read Reviews (95) |
| Personalization | Read Reviews (50) |
| Alerts: popups & Notifications | Read Reviews (46) |
| SEO | Read Reviews (39) |
IT and Other Capabilities
for Reputation.com
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (356) |
| Data Export | Read Reviews (140) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (356) |
| Data Export | Read Reviews (140) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (27) |
| Chat Support | Read Reviews (33) |
| 24/7 Support | Read Reviews (299) |
| Phone Support | Read Reviews (18) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (27) |
| Chat Support | Read Reviews (33) |
| 24/7 Support | Read Reviews (299) |
| Phone Support | Read Reviews (18) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (131) |
| Custom Reports | Read Reviews (434) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (131) |
| Custom Reports | Read Reviews (434) |
Software Failure Risk Guidance
?for Reputation.com
Overall Risk Meter
Top Failure Risks for Reputation.com
Vendor Profile Details
HQ Location
2100 Copenhagen, Denmark Denmark
Employees
251-500
Social
Financials
PRIVATE
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