Reputation.com Overview
Reputationcom offers online reputation management services by building brands' digital presence. Customers are turned into local advocates to enhance business reputation.
Use Cases
Customers recommend Reputation Management, Rating And Review Management, Social Media Management, as the business use cases that they have been most satisfied with while using Reputation.com.
Business Priorities
Improve Digital And Social Presence and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Reputation.com.
Reputation.com Use-Cases and Business Priorities: Customer Satisfaction Data
Reputation.com works with different mediums / channels such as Social Media.
Reputation.com's features include Feedback Surveys, Dashboard, Personalization, etc. and Reputation.com support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Reputation.com analytics capabilities include Analytics, and Custom Reports.
Reviews
"Reputation.com provides you with a way to manage everything in a sensible way and without taking up massive amounts of time nor resources. It means that we can do everything with the existing team we have, and that’s key for us." - Chris Smith
Peer review evidence (same sources as the product rating summary)
"...It's hard to manage your reputation score with incomplete data coming from its platform...." Peer review by Laura M., Vice President, Hospital & Health Care
"...We help companies monitor and improve online ratings and reviews, improve customer experience, and drive traffic, visits and revenue...." Peer review
"...He can also run reports to analyze actions such as map requests and clicks-to-call from listings...." Case Study Auto Club
Reputation.com, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Reputation.com
Top Industries
- Hospital & Health Care
- Hospitality
- Real Estate
Popular in
- Mid Market
- Enterprise
- Small Business
Reputation.com is popular in Hospital & Health Care, Hospitality, and Real Estate and is widely used by Mid Market, Enterprise, and Small Business.
Reputation.com Customer wins, Customer success stories, Case studies
How can Reputation.com enhance your Reputation Management process?
How efficiently Does Reputation.com manage your Rating And Review Management?
How does Reputation.com facilitate Engagement Management?
How does Reputation.com facilitate Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Reputation.com solved their Reviews and Reputation needs. Cuspera uses 3243 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Reputation.com provides you with a way to manage everything in a sensible way and without taking up massive amounts of time nor resources. It means that we can do everything with the existing team we have, and that’s key for us. Testimonial By Chris Smith |
|
Franchisees tell us how happy they are with Reputation.com, they are truly excited that their excellent reputation is now being seen online. The most important aspect of the solution is the ability to measure our success every month. Testimonial By Kiara Simmance |
|
In my opinion, the platform offers the best solution out there. The platform is great, easy to use and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and our brand. More importantly, our dealers have the... power to respond and influence customers opinions in real-time, from within the Reputation.com platform. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chris Smith Head of Marketing Roadchef |
Reputation.com provides you with a way to manage everything in a sensible way and without taking up massive amounts of time nor resources. It means that we can do everything with the existing team we have, and that’s key for us. Testimonial By Chris Smith |
|
Kiara Simmance Marketing Director Belvoir Group |
Franchisees tell us how happy they are with Reputation.com, they are truly excited that their excellent reputation is now being seen online. The most important aspect of the solution is the ability to measure our success every month. Testimonial By Kiara Simmance |
|
David Hart Customer Experience Manager KIA Motors |
In my opinion, the platform offers the best solution out there. The platform is great, easy to use and I really like the modular approach. Kia Motors and our dealer network can now see and fully understand what customers are saying about dealers and our brand. More importantly, our dealers have the... power to respond and influence customers opinions in real-time, from within the Reputation.com platform. |
Spherion Staffing - Human Resources - Large
NKC Health - Hospital & Health Care - Medium
Westfield - Real Estate - Large
How to Leverage the Reputation Platform Internally
Frequently Asked Questions (FAQ)
What buyers ask before choosing Reputation.com
What is Reputation.com?
Reputation.com is a cloud-based reputation management solution designed to help multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. It comes with a centralized dashboard, which enables companies to collect data from multiple sources and provides a 360-degree view of online as well as offline reputation.
Reputation.com offers a reputation score, which provides real-time calculations of enterprises' performance across various customer segments using star ratings, reviews, business listings and social engagement. The artificial intelligence (AI)-based algorithm uses machine learning to provide targeted recommendations for improving customer experience.
Reputation.com offers a host of features such as competitive benchmarking, sentiment analysis, natural language processing, social network engagement, and more. Reputation.com’s analytics module allows users to gain insights into their business’s online presence across social channels such as Twitter, YouTube and Instagram, as well as schedule the sharing of reports with managers. It also integrates with various third-party applications including Salesforce, Facebook, Amazon, and more via an API.
What is Reputation.com used for?
What are the top features of Reputation.com?
Who uses Reputation.com?
What are Reputation.com alternatives?
Where is Reputation.com located?
Peers used Reputation.com for reputation management and rating and review management
Reputation.com Competitors
Reputation.com Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (131) |
| Custom Reports | Read Reviews (434) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (131) |
| Custom Reports | Read Reviews (434) |
Software Failure Risk Guidance
?for Reputation.com
Overall Risk Meter
Top Failure Risks for Reputation.com
Reputation.com, Inc News
ReputationUP Announces AI Search Reputation Governance Model Led by ...
ReputationUP has launched an AI Search Reputation Governance Model to address AI-related reputation risks. Led by Andrea Baggio, the model helps companies manage reputation risks from AI-generated answers, focusing on governance rather than control. It includes six operational workstreams to identify and manage material information risks, ensuring companies are prepared for AI Search impacts.
Reputation Launches GEO Readiness Audit for AI Search Visibility
Reputation has launched the GEO Readiness Audit, a tool designed to help multi-location brands improve their visibility in AI-generated search results. The audit assesses brand profiles and AI search readiness, providing prioritized actions to enhance discoverability. It builds on Reputation's existing AI visibility capabilities, offering insights into how AI engines interpret and recommend brands.
Reputation Launches GEO Readiness Audit to Help Brands Measure and ...
Reputation has launched the GEO Readiness Audit, a tool designed to help multi-location brands improve their visibility in AI-generated search results. This new assessment evaluates how AI engines interpret and recommend brands, providing prioritized actions to enhance discoverability and trust. The tool is part of Reputation's broader AI visibility capabilities, including AI Reputation Manager and Location Pages 2.0.
Reputation Launches AI Platform That Puts Enterprise Brands in Control ...
Reputation has launched a new AI platform designed to empower enterprise brands by enhancing their control over reputation management. This platform leverages advanced AI capabilities to provide businesses with deeper insights and more effective tools for managing their brand reputation.
Reputation.com, Inc Profile
HQ Location
2100 Copenhagen, Denmark Denmark
Employees
251-500
Social
Financials
PRIVATE
What Are the key features of Reputation.com for Social Media Management?