Reputation.com Overview
Reputationcom offers online reputation management services by building brands' digital presence. Customers are turned into local advocates to enhance business reputation.
Use Cases
Customers recommend Reputation Management, Rating And Review Management, Social Media Management, as the business use cases that they have been most satisfied with while using Reputation.com.
Business Priorities
Improve Digital And Social Presence and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using Reputation.com.
Reputation.com Use-Cases and Business Priorities: Customer Satisfaction Data
Reputation.com works with different mediums / channels such as Social Media.
Reputation.com's features include Feedback Surveys, Dashboard, Personalization, etc. and Reputation.com support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Reputation.com analytics capabilities include Analytics, and Custom Reports.
Reviews
"Franchisees tell us how happy they are with Reputation.com, they are truly excited that their excellent reputation is now being seen online. The most important aspect of the solution is the ability to measure our success every month." - Kiara Simmance
Peer review evidence (same sources as the product rating summary)
"...Get found and convert more customers across all of your locations with online reputation management. ..." Restaurants & Hospitality
"...Merging data from customer service and reviews in one place through the ticketing system...." Peer review by Braxton B, Online Reputation Manager, Marketing and Advertising
"...Good location management and social media aggregation that help brand respond in a timely manner...." Peer review by Internal Consultant
Reputation.com, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Reputation.com
Top Industries
- Hospital & Health Care
- Hospitality
- Real Estate
Popular in
- Mid Market
- Enterprise
- Small Business
Reputation.com is popular in Hospital & Health Care, Hospitality, and Real Estate and is widely used by Mid Market, Enterprise, and Small Business.
Reputation.com Customer wins, Customer success stories, Case studies
How does Reputation.com facilitate Reputation Management?
What Are the key features of Reputation.com for Rating And Review Management?
How can Reputation.com optimize your Engagement Management Workflow?
How does Reputation.com facilitate Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Reputation.com solved their Reviews and Reputation needs. Cuspera uses 3243 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Franchisees tell us how happy they are with Reputation.com, they are truly excited that their excellent reputation is now being seen online. The most important aspect of the solution is the ability to measure our success every month. Testimonial By Kiara Simmance |
|
We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. Testimonial By Michael Scarfe |
|
Our focus on online interaction with guests continues, we introduced Reputation.com in 2017 and through this tool we now respond to 93% of all online feedback. We continue to see the benefits of the personal interaction this platform enables for the quest. In addition, it allows us to gather consum...er insight to evolve in line with consumer demands. We have increases the feedback score across the estate to 4 out 5 reflecting the hard work undertaken in this area. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kiara Simmance Marketing Director Belvoir Group |
Franchisees tell us how happy they are with Reputation.com, they are truly excited that their excellent reputation is now being seen online. The most important aspect of the solution is the ability to measure our success every month. Testimonial By Kiara Simmance |
|
Michael Scarfe Research Manager Scentre Group |
We love our program with Reputation.com. It has made my life so much easier as far as being able to understand what’s going on in the company with our customer sentiment and customer experience. Testimonial By Michael Scarfe |
|
Phil Urban CEO Mitchells & Butlers |
Our focus on online interaction with guests continues, we introduced Reputation.com in 2017 and through this tool we now respond to 93% of all online feedback. We continue to see the benefits of the personal interaction this platform enables for the quest. In addition, it allows us to gather consum...er insight to evolve in line with consumer demands. We have increases the feedback score across the estate to 4 out 5 reflecting the hard work undertaken in this area. |
Spherion Staffing - Human Resources - Large
NKC Health - Hospital & Health Care - Medium
Young's - Hospitality - Large
Westfield - Real Estate - Large
Wilmington Health - Hospital & Health Care - Large
How to Leverage the Reputation Platform Internally
Frequently Asked Questions(FAQ)
for Reputation.com
What is Reputation.com?
Reputation.com is a cloud-based reputation management solution designed to help multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. It comes with a centralized dashboard, which enables companies to collect data from multiple sources and provides a 360-degree view of online as well as offline reputation.
Reputation.com offers a reputation score, which provides real-time calculations of enterprises' performance across various customer segments using star ratings, reviews, business listings and social engagement. The artificial intelligence (AI)-based algorithm uses machine learning to provide targeted recommendations for improving customer experience.
Reputation.com offers a host of features such as competitive benchmarking, sentiment analysis, natural language processing, social network engagement, and more. Reputation.com’s analytics module allows users to gain insights into their business’s online presence across social channels such as Twitter, YouTube and Instagram, as well as schedule the sharing of reports with managers. It also integrates with various third-party applications including Salesforce, Facebook, Amazon, and more via an API.
What is Reputation.com used for?
What are the top features of Reputation.com?
Who uses Reputation.com?
What are Reputation.com alternatives?
Where is Reputation.com located?
Peers used Reputation.com for reputation management and rating and review management
Reputation.com Competitors
Reputation.com Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (131) |
| Custom Reports | Read Reviews (434) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (131) |
| Custom Reports | Read Reviews (434) |
Software Failure Risk Guidance
?for Reputation.com
Overall Risk Meter
Top Failure Risks for Reputation.com
Reputation.com, Inc News
Reputation Launches AI Platform That Puts Enterprise Brands in Control ...
Reputation has launched a new AI platform designed to empower enterprise brands by enhancing their control over reputation management. This platform leverages advanced AI capabilities to provide businesses with deeper insights and more effective tools for managing their brand reputation.
Howard Bragman Joining Reputation.com
Howard Bragman has been appointed as the Vice Chairman of Reputation.com, a leading online reputation management company. This executive move follows his departure from Fifteen Minutes, where he served as CEO. Bragman's expertise in crisis management and public relations is expected to bolster Reputation.com's leadership team.
Reputation Earns #1 Rankings Across Key Categories Including Enterprise ...
Reputation has secured top positions in G2's Spring 2026 Awards, earning Leader status in over 10 categories, including Online Reputation Management and Social Media Suites. The company excelled in Enterprise Usability, highlighting its platform's ability to quickly deploy and scale across large organizations, enhancing customer feedback response and brand perception.
Reputation Earns #1 Rankings Across Key Categories Including Enterprise ...
Reputation has achieved top rankings in G2s Spring 2026 Awards, securing Leader status in over 10 categories, including Online Reputation Management and Enterprise Usability. The platform excels in usability and adoption at scale, crucial for large organizations to act swiftly on customer feedback. These rankings underscore Reputation's ability to enhance customer experience and brand perception through real-time feedback management.
Reputation.com, Inc Profile
HQ Location
2100 Copenhagen, Denmark Denmark
Employees
251-500
Social
Financials
PRIVATE
Why is Reputation.com the best choice for Social Media Management?