Real-World Case Studies and Customer Success Stories with SilverStripe CMS

Silverstripe CMS helped MSD create a central website for job, study, and business support in New Zealand. MSD needed a... fast solution to bring together information from many government agencies. Silverstripe ran discovery workshops, user testing, and UI design to build an MVP quickly. They launched the site during the pandemic, using a custom pathfinder tool to guide users. MSD tracked user success with Google analytics and search reports to improve the site.
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Silverstripe CMS helped the All-of-Government response to COVID-19 in New Zealand build a single source of truth website. The team redesigned... and redeveloped the Unite Against COVID-19 site in just 48 hours. They used Silverstripe Cloud (AWS) for managed hosting to handle high traffic, with up to 6,000 requests per second. The site served 700 million hits to 24 million visitors in two and a half months. The solution made it easy for content teams to update information quickly and keep New Zealanders informed during the pandemic.
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Silverstripe built a new website for Community Matters, an initiative of the Department of Internal Affairs. The challenge was to... create a digital platform that puts New Zealanders at the center of community engagement. Silverstripe used a knowledge base approach with natural language search, letting users ask questions and give feedback. This helped Community Matters track what people need and quickly update information. The new site is easy to use, supports diverse communities, and helps strengthen social connections across New Zealand.
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Silverstripe redeveloped the Consumer Protection website for the Ministry of Business, Innovation, and Employment. The old site was cluttered and... hard to use, especially on mobile devices. Silverstripe improved the site’s design, made it easier to find information, and added a mega menu. They used Agile project management and finished the new site in under three months. The new site is now responsive, user-friendly, and helps New Zealanders find consumer advice quickly.
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Silverstripe CMS and Silverstripe Cloud helped the Department of Internal Affairs launch the Cyclone Gabrielle Appeal website. The challenge was... to build a donation platform quickly after a major disaster. Silverstripe worked with partners to design, develop, and launch the site in record time. The team managed high traffic risks and met tight deadlines. In the first week, the site raised over $300,000. The website achieved 100% accessibility compliance.
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Silverstripe built a new brand and website for DIANZ's High Alert project. The goal was to reduce substance harm in... New Zealand. Silverstripe created a platform for alerts, anonymous reporting, and public notifications using Silverstripe CMS. The team balanced authority and approachability in the brand. The new site helps DIANZ collect data and inform the public about drug risks.
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Silverstripe CMS helped Fire and Emergency NZ create a digital campaign for fire safety. The challenge was to engage people... who ignore fire safety, especially those at risk from kitchen fires. Silverstripe built a custom website template using existing code and design, adding new styles for the 'You’re Cooked' campaign. This solution let Fire and Emergency reuse assets for future campaigns, saving costs. The result was a fun, easy-to-use digital cookbook that fit the campaign’s brand and encouraged social sharing.
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Silverstripe CMS helped Kāinga Ora build a new website for affordable housing in New Zealand. Kāinga Ora needed a digital... identity after merging three agencies. Silverstripe ran workshops and designed a site that is easy to use and can grow over time. The modular content blocks let users control page design. The new site is accessible and connects with people across New Zealand.
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Silverstripe built the New Zealand Traveller Declaration online hub for the Ministry of Business, Innovation and Employment (MBIE) during the COVID-19 pandemic. MBIE needed a... safe way to collect travel and health details from arriving passengers. Silverstripe designed and developed a flexible, easy-to-use website using an agile process. The site was delivered quickly to meet urgent needs and can be updated as requirements change. Silverstripe continues to add features to support government pandemic response.
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Silverstripe CMS helped the Ministry of Education build Kauwhata Reo, a central hub for te reo Māori learning resources. The Ministry needed... a site that reflected Māori values and supported both teachers and learners. Silverstripe provided design, development, and project management services. The team created a user-friendly platform with audio content, teaching resources, and engaging visuals. The result is a digital space that supports Māori language education and connects users with key resources.
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Silverstripe redesigned the It’s Not OK website for the Ministry of Social Development. The goal was to make information about... family violence support easy to find and safe to access. Silverstripe refreshed the logo, updated the site’s look, and built an interactive relationship tool. They added safety features like a quick exit button and a way to hide browsing history. User testing with people who had lived experience led to a calm, clear site that helps people in danger and their supporters.
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Silverstripe CMS helped the New Zealand Transport Agency improve their main website. NZTA wanted better self-service and easier access to... information for millions of users. Silverstripe used an agile approach, launching a beta site in six months and making fast updates from user feedback. They integrated multiple websites into one CMS, making management easier. A new internal site was built in just two weeks, leading to higher staff engagement and more content readership.
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Silverstripe helped NGCC create the Public Safety Network brand for New Zealand’s emergency services. NGCC needed a strong identity to... connect police, fire, and ambulance services. Silverstripe’s team developed a brand architecture and visual identity. They used user testing with frontline emergency workers to guide the design. The result is a clear, trustworthy brand that links all emergency services under one network.
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Silverstripe CMS powered the 2023 Census for Stats NZ. Stats NZ needed a modern, accessible online census experience to boost... participation and satisfaction. Silverstripe designed and built a bilingual digital gateway and refreshed the Internet Collection System. The project focused on accessibility, user testing, and inclusion of Māori language. The ICS collected over 6.2 million forms, with 1.7 million on Census Day. The census website had 3.7 million page views, nearly 1 million on Census Day. Participation reached between 89 and 91 percent of the resident population.
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Silverstripe redesigned the Time to Screen homepage for the National Screening Unit. The goal was to help more New Zealanders... book breast, cervical, and bowel screenings. Silverstripe focused on user flows and accessibility, using careful color choices and clear images. They provided workshops, creative strategy, UX design, web development, and ongoing support. The new landing page made it easier for people to take action and book health screenings.
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Silverstripe CMS helped Tourism New Zealand rebuild newzealand. com. The old site had legacy technology and technical debt. Silverstripe worked...with TNZ to design a new platform and migrate content. The new CMS made it easier for teams to update content and separated content authoring from business operator listings. Release frequency improved from a few times a month to every 3-4 days. Site speed for international visitors also improved.
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Silverstripe built a new website for Veterans' Affairs using Silverstripe CMS. Veterans' Affairs needed a better way to help veterans... find support and information. Silverstripe created a responsive site with a custom eligibility checker tool. The tool helps veterans see if they qualify for support and reduces call center workload. The new site is easy to use on any device. The eligibility tool received a 94% satisfaction rating from users.
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Silverstripe CMS helped Lincoln University build a new website. The university needed a site that was easy to use for... students and staff. Silverstripe created a custom solution with user testing, modern design, and a modular content structure. The new site includes PeopleSoft integration and improved campus maps. The website is now easier to use and has increased engagement across the university.
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Silverstripe worked with the New Zealand Qualifications Authority to refresh their brand identity. NZQA needed a new look to better... reflect their values and support a wide range of customers. Silverstripe and Whakaaro Factory created a flexible brand system, new logos, and a digital style guide. The new design uses Māori-inspired elements and a color palette based on the natural world. The project helped NZQA present a modern, inclusive image across digital and print platforms.
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Silverstripe helped Primary ITO update their website using Silverstripe CMS. The challenge was a website that could not keep up... with organizational growth and lacked a clear digital strategy. Silverstripe refreshed the site, improved user experience, and made content easier to find. They added new features like a programme listing page and a web style guide. The new site reduced the need for microsites and made the brand stronger online.
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Silverstripe CMS helped the University of Waikato rebuild its website. The goal was to improve user experience, boost SEO, and... make the site more accessible. Silverstripe delivered a modern, mobile-friendly platform with better navigation and cultural representation. The new site led to more traffic, higher engagement, and increased student enquiries. The university now has a strong, future-ready digital presence.
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Silverstripe CMS helped Whitireia New Zealand and its partners combine three websites into one easy-to-use platform. The project aimed to... make the sites better for students and staff. Silverstripe delivered design, development, and automated enrolment forms. The new CMS lets one team manage all three sites. The platform keeps content fresh and supports each brand's look. The result is a streamlined, future-proof online experience for the partnership.
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Silverstripe built a new website for Great Journeys New Zealand. The goal was to support new travel products and a... refreshed brand after the pandemic. Silverstripe designed an easy booking experience and made the site match the new visual identity. They finished the project on time and on budget. The new site helps customers explore travel options and showcases the scenic train journeys.
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Silverstripe built a new digital platform for the Summer KiwiSaver scheme. Forsyth Barr wanted to help members see where their... money is invested and make changes easily. Silverstripe used their financial market experience to connect Forsyth Barr with Trustees Executors Limited and added integrations for identity verification and secure document access. The agile process helped Forsyth Barr understand and improve the platform. The website launch led to strong member engagement and positive feedback from advisers.
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Silverstripe CMS helped Wētā Workshop create two new websites for tours and services. The old site was hard to use... and sent users to a third-party for bookings. Silverstripe built a custom CMS with shared design and code, making it easy for content authors to add videos and images. The new sites improved user experience and increased bookings by 9%. Wētā Workshop staff now manage content faster with flexible, modular web pages.
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Silverstripe CMS helped Westpac New Zealand rebuild their website with a modern design. The new site made it easier for... staff to manage content and improved user experience. Unique visits increased by 30% after launch. Time spent on calculators went up by 50%. Staff and customers gave positive feedback about the new site.
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Silverstripe CMS and Silverstripe Cloud helped Skinny Mobile improve their website. Skinny needed a simple, clear digital experience and better... control over updates. Silverstripe integrated key systems, added shop and stock management, and provided managed cloud hosting. The new site increased regular purchases and boosted Auto Top-Ups by 53%. Skinny now benefits from expert support and ongoing software upgrades.
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Silverstripe built a new website for BRANZ focused on medium-density housing research. BRANZ needed a platform to share guidance for... building high-quality, affordable homes in New Zealand. Silverstripe designed and branded the site, making it easy for both technical and non-technical users to find information. The team used Lottie for responsive animations, improving user experience. The site is now the main source for medium-density housing information in New Zealand.
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Silverstripe CMS helped Immigration New Zealand upgrade from an outdated website. The new platform improved user experience, mobile access, and... integration with MBIE systems. Key features include streamlined visa forms, intelligent search, and global office finder tools. Content is now clearer and easier to manage. The upgrade reduced long-term costs and made future updates simple.
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