Real-World Case Studies and Customer Success Stories with Shiprocket Engage 360

Shiprocket Checkout helped Krishna’s Herbal & Ayurveda cut cart abandonment and boost conversions. The brand saw a 46% improvement in... session-based conversions and a 49% growth in user-based conversions. Average order value increased by 8%. Fast one-click checkout, branded screens, and address auto-fill made buying easy. Clear delivery timelines and coupon integration improved customer satisfaction and repeat orders.
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Shiprocket helped Milagro Beauty raise its delivery rate from 77% to 84. 9%. The brand used Shiprocket Core and Shiprocket...Engage+ to automate courier selection and send WhatsApp order updates. They cut RTO percentage by 8% and improved first attempt delivery by 10%. Milagro Beauty saw higher customer satisfaction and shipped over 17,000 products.
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ShiprocketX helped Silver Hub USA cut shipping costs by 20% and enter 15+ new markets. The brand faced high international... shipping costs, customs delays, and limited courier options. ShiprocketX provided a virtual courier network, streamlined compliance, and transparent tracking. Within six months, Silver Hub USA saw a 40% increase in global orders and higher customer satisfaction.
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Shiprocket helped Sneakare cut logistics costs by over 10% through a 5% drop in RTO. Sneakare used Shiprocket Core and... Engage+ for single-click channel integration, real-time tracking, and RTO-risk prediction. Delivery conversion improved 3-5% month over month. Order pickups within TAT rose from 39% to 62%. Sneakare also saw better ROI from ad spend and gained valuable product feedback.
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Shiprocket helped Ugees, a D2C hygiene brand, boost delivery percentage by 10% in one quarter. Ugees used Shiprocket Core and... Shiprocket Fulfillment for logistics and inventory management. The brand saw a 4% reduction in operations costs. Order pickup TAT adherence improved from 93% to 98%. Ugees shipped over 17,000 products using Shiprocket's platform.
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Shiprocket helped Avni deliver menstrual hygiene products on time to customers. Avni faced challenges with timely deliveries and customer satisfaction.... By using Shiprocket's shipping and logistics platform, Avni improved delivery speed and reliability. This led to better customer experiences and trust. Avni now provides eco-friendly products with dependable shipping.
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ShiprocketX helped Silver Hub USA grow global orders by 40%. The company faced high shipping costs, customs delays, and limited... courier options. ShiprocketX provided a virtual courier network, reduced shipping expenses by 20%, and improved tracking. Silver Hub USA entered 15+ new markets and delivered to over 40 countries. Customers became happier with faster, more reliable deliveries.
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ShiprocketX helped Ashish Enterprizes grow international orders by 30%. The company faced long shipping lead times and complex logistics when... expanding to the US, Canada, Australia, and Germany. ShiprocketX provided a virtual courier network, a dedicated relationship manager, and streamlined customs compliance. This made global shipping easier and faster. Ashish Enterprizes saw reduced lead times and stronger international presence.
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Ugees, a D2C brand specializing in hygiene products, faced challenges with logistics and managing increased stock. They used Shiprocket CORE... to select the best courier partners and Shiprocket Fulfillment for inventory management. This improved their delivery percentage by 10% in a quarter and reduced operations costs by 4%. Order pickup TAT adherence increased from 93% to 98%, and shipping costs and delivery times were reduced.
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Shiprocket X helped Swabhimann, a high-fashion jewellery brand, expand internationally. Swabhimann faced high shipping costs and complex global logistics. Shiprocket... X offered affordable international shipping and expert support. Swabhimann launched abroad, improved profit margins, and made shipping easier. The brand reached new countries and grew its business.
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Shiprocket X helped Swabhimann, a high-fashion jewellery brand, expand internationally. Swabhimann faced high shipping costs, limited market knowledge, and reliability... issues with traditional providers. Shiprocket X offered affordable international shipping and access to networking through the Shiprocket Shivir workshop. Swabhimann launched successfully in multiple countries, improved profit margins, and streamlined shipping operations.
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La Fabrila, a men's clothing brand, faced challenges with high RTO due to over 90% COD orders and coordination issues with multiple couriers. They lacked a... post-ship solution for tracking updates. Shiprocket provided solutions like order confirmation before shipping, restricting high RTO buyers, and central operations management. This led to a 10% MOM reduction in RTO, a 2% MOM increase in prepaid shipments, and a 40% order growth in a quarter. The brand found it easier to do business with single-SPOC support.
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Shiprocket helped Sardarji Papadwale deliver over 1,000 orders daily across India. The brand faced high logistics costs, limited delivery reach,... and slow manual operations. Shiprocket's ecommerce shipping platform enabled pan-India delivery, automated courier selection, and streamlined order fulfillment. As a result, Sardarji Papadwale improved customer experience and achieved efficient, scalable operations.
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Sardarji Papadwale faced challenges in the competitive pickles and papads market, including limited delivery reach, high logistics costs, and slow operations. With Shiprocket, they... expanded their delivery network across India, optimized shipping costs, and streamlined order fulfillment. This led to faster and more reliable deliveries and efficient operations, supporting their growth.
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Krishna’s Herbal & Ayurveda faced challenges with high cart abandonment, high RTO rates, and low conversion rates. They used Shiprocket... Checkout to improve their customer experience. The solution included a fast one-click checkout, a customizable interface, and accurate delivery timelines. As a result, they achieved a 46% improvement in session-based conversions, a 49% growth in user-based conversions, and an 8% increase in average order value.
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Sneakare, established in 2021, specializes in sneaker protection. They faced challenges like high RTO percentage, manual order uploads, and many... WISMO queries. Shiprocket provided solutions like single-click channel integration, real-time tracking updates, and RTO-risk prediction. As a result, Sneakare reduced RTO by 5%, saving over 10% in logistics costs, and improved delivery conversion by 3-5% MoM. They also saw an increase in order pickups within the TAT from 39% to 62%.
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Milagro Beauty faced challenges with excessive time spent on courier follow-ups, high RTO percentages, and lack of timely order tracking updates. Shiprocket provided solutions... like automated courier selection, WhatsApp communication for order confirmation, and branded tracking notifications. As a result, Milagro Beauty reduced RTO by 8%, increased delivery rate from 77% to 84.9%, and improved first attempt delivery rate by 10%. Customer satisfaction also increased.
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