Shiprocket Engage 360 Overview

Wigzo offers top customer retention solutions to boost user engagement via email, SMS, and WhatsApp marketing. Repeat orders are increased with effective mobile marketing strategies.

Use Cases

Customers recommend Engagement Management, Advertisement, Personalized Marketing, as the business use cases that they have been most satisfied with while using Shiprocket Engage 360.

Other use cases:

  • Channel Marketing
  • Workflow Management
  • Campaign Management
  • Segmentation And Targeting
  • Performance Management
  • Products & Pricelist Management
  • Customise Loyalty Program
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Shiprocket Engage 360.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Build Brand Awareness
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Shiprocket Engage 360 Use-Cases and Business Priorities: Customer Satisfaction Data

Shiprocket Engage 360 works with different mediums / channels such as Omnichannel. E-Mail. Social Media etc.

Shiprocket Engage 360's features include Personalization, Alerts: Popups & Notifications, and Dashboard. and Shiprocket Engage 360 support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Shiprocket Engage 360 analytics capabilities include Analytics, and Custom Reports.

Reviews

"Wigzo is one stop integrated solution for sms, push, email all together. So far we are happy with the value it has added and the performance it has delivered for us and the support they provided in setting up is amazing. Uday from the customer succe...ss team has been very cooperative and has good knowledge about the industry and the implementations. The best thing I liked was the flexibility to adapt the clients requirements and going out of the box to help us achieve the goals. Good job guys keep going." - Ankit B

Peer review evidence (same sources as the product rating summary)

"...With the help of Wigzo s smart segmentation technology, eCommerce store Mr. Button is able to track user interaction and tailor the push messaging accordingly. ..." 14 Credible Ways To Use Wigzo Web Push Notifications (and what not to do!)
"...Wigzo is the only customer experience solution offering automation, personalization, analytics and adverts specialized for Ecommerce. ..." Wigzo Webinars
"...Wigzo is an intelligent marketing and personalization solution which helps users capture and utilize communication across multiple channels such as email, push and social...." Peer review

Shiprocket Engage 360, belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shiprocket Engage 360

Top Industries

  • Financial Services
  • Internet
  • Hospitality

Popular in

  • Small Business

Shiprocket Engage 360 is popular in Financial Services, Internet, and Hospitality and is widely used by Small Business,

Shiprocket Engage 360 Customer wins, Customer success stories, Case studies

How can Shiprocket Engage 360 optimize your Engagement Management Workflow?

How can Shiprocket Engage 360 optimize your Personalized Marketing Workflow?

How efficiently Does Shiprocket Engage 360 manage your Channel Marketing?

How can Shiprocket Engage 360 enhance your Workflow Management process?

11 buyers and buying teams have used Cuspera to assess how well Shiprocket Engage 360 solved their Conversion Rate Optimization needs. Cuspera uses 330 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

CUSTOMERS TESTIMONIALS
Shiprocket Engage 360 testimonial

Ankit B

Founder

Pannkh

Wigzo is one stop integrated solution for sms, push, email all together. So far we are happy with the value it has added and the performance it has delivered for us and the support they provided in setting up is amazing. Uday from the customer success team has been very cooperative and has good kno...wledge about the industry and the implementations. The best thing I liked was the flexibility to adapt the clients requirements and going out of the box to help us achieve the goals. Good job guys keep going.

Testimonial By Ankit B
Shiprocket Engage 360 testimonial

Stenny B

CMO

Yogya Online

So glad we found Wigzo as our vendor for helping us to provide push notifications to our customers. Wigzo is our solution to give customers messages/notifications so they can have a more intensive engagement with our website and products. All the channels also the insight are awesome. Easy to integ...rate for e-commerce business. Should try!

Testimonial By Stenny B
Shiprocket Engage 360 testimonial

Shetal M

Co-Founder

&Me

We started using Wigzo 3 months ago now. It has been a blessing with reduced clutter and better performance. I like that it is one app for all retargeting efforts. We used to use Omnisend for email marketing, Pushowl for Push notifications, another two apps for WhatsApp and SMSes. All these apps us...ed to be expensive and one sale was being counted by all. Has a solid support team for any concerns.

Testimonial By Shetal M
CUSTOMERS TESTIMONIALS
Shiprocket Engage 360 testimonial

Ankit B

Founder

Pannkh

Wigzo is one stop integrated solution for sms, push, email all together. So far we are happy with the value it has added and the performance it has delivered for us and the support they provided in setting up is amazing. Uday from the customer success team has been very cooperative and has good kno...wledge about the industry and the implementations. The best thing I liked was the flexibility to adapt the clients requirements and going out of the box to help us achieve the goals. Good job guys keep going.

Testimonial By Ankit B
Shiprocket Engage 360 testimonial

Stenny B

CMO

Yogya Online

So glad we found Wigzo as our vendor for helping us to provide push notifications to our customers. Wigzo is our solution to give customers messages/notifications so they can have a more intensive engagement with our website and products. All the channels also the insight are awesome. Easy to integ...rate for e-commerce business. Should try!

Testimonial By Stenny B
Shiprocket Engage 360 testimonial

Shetal M

Co-Founder

&Me

We started using Wigzo 3 months ago now. It has been a blessing with reduced clutter and better performance. I like that it is one app for all retargeting efforts. We used to use Omnisend for email marketing, Pushowl for Push notifications, another two apps for WhatsApp and SMSes. All these apps us...ed to be expensive and one sale was being counted by all. Has a solid support team for any concerns.

Testimonial By Shetal M
 

Pepcart Logistics - Logistics - Medium

Pepcart Logistics partners with Shiprocket for its B2B biz

India

Pepcart Logistics has partnered with Shiprocket to enhance its B2B operations. Pepcart will provide first-mile pickup, last-mile delivery, and white-glove assembly for products in Shiprocket's networ...k. This partnership strengthens Pepcart's Logistics-as-a-Service offering and expands its capabilities in managing supply chains for D2C brands.

Read on →
 

Pepcart Logistics - Logistics - Medium

TCC's Pepcart inks first B2B deal with Shiprocket · Tipsheet

India

Shiprocket partners with Pepcart Logistics to integrate big-box logistics into its network, enhancing services for over 25,000 merchants. This collaboration leverages Pepcart's infrastructure, includ...ing fulfillment centers and vehicles, to provide first-mile, last-mile, and white-glove assembly services. The partnership aims to expand Shiprocket's logistics capabilities without upfront costs.

Read on →
 

How Shiprocket Is Turning Regional D2C Brands Into National Players

Shiprocket is empowering regional D2C brands in India to expand nationally by providing a comprehensive e-commerce enablement platform. This platform offers solutions like aggregated shipping, fulfil...ment centers, and cross-border shipping, enabling small and mid-sized brands to overcome logistical challenges and reach wider markets without heavy investment in technology infrastructure.

Read on →

Krishna’s Herbal & Ayurveda - Consumer Goods - Medium

Shiprocket Checkout helped Krishna’s Herbal & Ayurveda cut cart abandonment and boost conversions. The brand saw a 46% improvement in session-based conversions and a 49% growth in user-based conversi...ons. Average order value increased by 8%. Fast one-click checkout, branded screens, and address auto-fill made buying easy. Clear delivery timelines and coupon integration improved customer satisfaction and repeat orders.

Sardarji Papadwale - Food & Beverages

Shiprocket helped Sardarji Papadwale deliver over 1,000 orders daily across India. The brand faced high logistics costs, limited delivery reach, and slow manual operations. Shiprocket's ecommerce shi...pping platform enabled pan-India delivery, automated courier selection, and streamlined order fulfillment. As a result, Sardarji Papadwale improved customer experience and achieved efficient, scalable operations.

Silver Hub USA - Consumer Goods - Small

ShiprocketX helped Silver Hub USA cut shipping costs by 20% and enter 15+ new markets. The brand faced high international shipping costs, customs delays, and limited courier options. ShiprocketX prov...ided a virtual courier network, streamlined compliance, and transparent tracking. Within six months, Silver Hub USA saw a 40% increase in global orders and higher customer satisfaction.

Maximize Your Results with Wigzo Analytics & Insights

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Peers used Shiprocket Engage 360 for engagement management and advertisement

Shiprocket Engage 360 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (20)
Analytics

4.63/5

Read Reviews (37)
Custom Reports

4.54/5

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (20)
Analytics

4.63/5

Read Reviews (37)
Custom Reports

4.54/5

Read Reviews (39)

Software Failure Risk Guidance

?

for Shiprocket Engage 360

Overall Risk Meter

Low Medium High

Top Failure Risks for Shiprocket Engage 360

Shiprocket Private Limited News

Product

Shiprocket Launches Fastrr, an AI-Powered Commerce Suite to Transform ...

Shiprocket has launched Fastrr, an AI-powered commerce suite designed to enhance online shopping experiences by reducing friction and improving conversion rates. Fastrr integrates Shiprocket's pre-order commerce stack into a single platform, offering features like AI-powered shopping assistance and personalized WhatsApp automation. It aims to simplify and connect commerce workflows, making them more accessible for Indian businesses.

Partnership

Shiprocket and Deloitte Forecast India's E-commerce Market to Reach ...

Shiprocket and Deloitte released a report forecasting India's e-commerce market to grow to $250 billion by 2030, driven by AI-powered personalization and digital commerce expansion. The report highlights the importance of Bharat-led digital adoption and AI's role in improving customer engagement and conversion.

Product

Shiprocket Unveils AI-Powered Fastrr Commerce Platform

Shiprocket unveiled Fastrr, an AI-powered commerce platform, at SHIVIR 2026. The suite includes Fastrr Checkout, Fastrr Ads, Fastrr Identity, and Fastrr Sense, designed to enhance the pre-order journey with AI-driven insights. Fastrr aims to streamline operations and improve conversion rates by integrating AI into commerce workflows, offering solutions like performance marketing and real-time shopper intent recognition.

Product

Shiprocket launches Fastrr to bring AI-first checkout, ads and shopper ...

Shiprocket has launched Fastrr, an AI-native pre-order and checkout suite, to enhance e-commerce operations. Fastrr integrates checkout, marketing, and shopper intelligence into a single platform, optimizing conversion rates and linking ad spend directly to fulfillment outcomes. The suite aims to simplify operations for MSMEs and D2C brands by consolidating pre-order workflows and improving conversion metrics.

Shiprocket Private Limited Profile

HQ Location

Plot No. B, Khasra No 360, MG Road, Sultanpur, New Delhi , Delhi 110030, IN

Employees

101-250

Social

Financials

PRIVATE