Shiprocket Engage 360 Overview

Wigzo offers top customer retention solutions to boost user engagement via email, SMS, and WhatsApp marketing. Repeat orders are increased with effective mobile marketing strategies.

Use Cases

Customers recommend Engagement Management, Advertisement, Personalized Marketing, as the business use cases that they have been most satisfied with while using Shiprocket Engage 360.

Other use cases:

  • Channel Marketing
  • Workflow Management
  • Campaign Management
  • Segmentation And Targeting
  • Performance Management
  • Products & Pricelist Management
  • Customise Loyalty Program
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Shiprocket Engage 360.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Build Brand Awareness
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Shiprocket Engage 360 Use-Cases and Business Priorities: Customer Satisfaction Data

Shiprocket Engage 360 works with different mediums / channels such as Omnichannel. E-Mail. Social Media etc.

Shiprocket Engage 360's features include Personalization, Alerts: Popups & Notifications, and Dashboard. and Shiprocket Engage 360 support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Shiprocket Engage 360 analytics capabilities include Analytics, and Custom Reports.

Reviews

"So glad we found Wigzo as our vendor for helping us to provide push notifications to our customers. Wigzo is our solution to give customers messages/notifications so they can have a more intensive engagement with our website and products. All the ch...annels also the insight are awesome. Easy to integrate for e-commerce business. Should try!" - Stenny B

Shiprocket Engage 360, belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shiprocket Engage 360

Top Industries

  • Financial Services
  • Internet
  • Hospitality

Popular in

  • Small Business

Shiprocket Engage 360 is popular in Financial Services, Internet, and Hospitality and is widely used by Small Business,

Shiprocket Engage 360 Customer wins, Customer success stories, Case studies

What solutions does Shiprocket Engage 360 provide for Engagement Management?

How can Shiprocket Engage 360 enhance your Personalized Marketing process?

What Are the key features of Shiprocket Engage 360 for Channel Marketing?

What benefits does Shiprocket Engage 360 offer for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Shiprocket Engage 360 solved their Conversion Rate Optimization needs. Cuspera uses 330 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

CUSTOMERS TESTIMONIALS
Shiprocket Engage 360 testimonial

Stenny B

CMO

Yogya Online
So glad we found Wigzo as our vendor for helping us to provide push notifications to our customers. Wigzo is our solution to give customers messages/notifications so they can have a more intensive engagement with our website and products. All the channels also the insight are awesome. Easy to integ...rate for e-commerce business. Should try!

Testimonial By Stenny B
Shiprocket Engage 360 testimonial

Shetal M

Co-Founder

&Me
We started using Wigzo 3 months ago now. It has been a blessing with reduced clutter and better performance. I like that it is one app for all retargeting efforts. We used to use Omnisend for email marketing, Pushowl for Push notifications, another two apps for WhatsApp and SMSes. All these apps us...ed to be expensive and one sale was being counted by all. Has a solid support team for any concerns.

Testimonial By Shetal M
Shiprocket Engage 360 testimonial

Ankit B

Founder

Pannkh
Wigzo is one stop integrated solution for sms, push, email all together. So far we are happy with the value it has added and the performance it has delivered for us and the support they provided in setting up is amazing. Uday from the customer success team has been very cooperative and has good kno...wledge about the industry and the implementations. The best thing I liked was the flexibility to adapt the clients requirements and going out of the box to help us achieve the goals. Good job guys keep going.

Testimonial By Ankit B
CUSTOMERS TESTIMONIALS
Shiprocket Engage 360 testimonial

Stenny B

CMO

Yogya Online
So glad we found Wigzo as our vendor for helping us to provide push notifications to our customers. Wigzo is our solution to give customers messages/notifications so they can have a more intensive engagement with our website and products. All the channels also the insight are awesome. Easy to integ...rate for e-commerce business. Should try!

Testimonial By Stenny B
Shiprocket Engage 360 testimonial

Shetal M

Co-Founder

&Me
We started using Wigzo 3 months ago now. It has been a blessing with reduced clutter and better performance. I like that it is one app for all retargeting efforts. We used to use Omnisend for email marketing, Pushowl for Push notifications, another two apps for WhatsApp and SMSes. All these apps us...ed to be expensive and one sale was being counted by all. Has a solid support team for any concerns.

Testimonial By Shetal M
Shiprocket Engage 360 testimonial

Ankit B

Founder

Pannkh
Wigzo is one stop integrated solution for sms, push, email all together. So far we are happy with the value it has added and the performance it has delivered for us and the support they provided in setting up is amazing. Uday from the customer success team has been very cooperative and has good kno...wledge about the industry and the implementations. The best thing I liked was the flexibility to adapt the clients requirements and going out of the box to help us achieve the goals. Good job guys keep going.

Testimonial By Ankit B

Swabhimann - Apparel & Fashion

Shiprocket X helped Swabhimann, a high-fashion jewellery brand, expand internationally. Swabhimann faced high shipping costs, limited market knowledge, and reliability issues with traditional provide...rs. Shiprocket X offered affordable international shipping and access to networking through the Shiprocket Shivir workshop. Swabhimann launched successfully in multiple countries, improved profit margins, and streamlined shipping operations.

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Silver Hub USA - Consumer Goods

ShiprocketX helped Silver Hub USA grow global orders by 40%. The company faced high shipping costs, customs delays, and limited courier options. ShiprocketX provided a virtual courier network, reduce...d shipping expenses by 20%, and improved tracking. Silver Hub USA entered 15+ new markets and delivered to over 40 countries. Customers became happier with faster, more reliable deliveries.

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Ashish Enterprizes - Consumer Goods

ShiprocketX helped Ashish Enterprizes grow international orders by 30%. The company faced long shipping lead times and complex logistics when expanding to the US, Canada, Australia, and Germany. Ship...rocketX provided a virtual courier network, a dedicated relationship manager, and streamlined customs compliance. This made global shipping easier and faster. Ashish Enterprizes saw reduced lead times and stronger international presence.

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Ugees - Consumer Goods

Ugees, a D2C brand specializing in hygiene products, faced challenges with logistics and managing increased stock. They used Shiprocket CORE to select the best courier partners and Shiprocket Fulfill...ment for inventory management. This improved their delivery percentage by 10% in a quarter and reduced operations costs by 4%. Order pickup TAT adherence increased from 93% to 98%, and shipping costs and delivery times were reduced.

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Sneakare - Footwear

Sneakare, established in 2021, specializes in sneaker protection. They faced challenges like high RTO percentage, manual order uploads, and many WISMO queries. Shiprocket provided solutions like sing...le-click channel integration, real-time tracking updates, and RTO-risk prediction. As a result, Sneakare reduced RTO by 5%, saving over 10% in logistics costs, and improved delivery conversion by 3-5% MoM. They also saw an increase in order pickups within the TAT from 39% to 62%.

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Sardarji Papadwale - Food & Beverages

Sardarji Papadwale faced challenges in the competitive pickles and papads market, including limited delivery reach, high logistics costs, and slow operations. With Shiprocket, they expanded their del...ivery network across India, optimized shipping costs, and streamlined order fulfillment. This led to faster and more reliable deliveries and efficient operations, supporting their growth.

Read more →

Maximize Your Results with Wigzo Analytics & Insights

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Peers used Shiprocket Engage 360 for engagement management and advertisement

Shiprocket Engage 360 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (20)
Analytics

4.63/5 ★

Read Reviews (37)
Custom Reports

4.54/5 ★

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (20)
Analytics

4.63/5 ★

Read Reviews (37)
Custom Reports

4.54/5 ★

Read Reviews (39)

Software Failure Risk Guidance

?

for Shiprocket Engage 360

Overall Risk Meter

Low Medium High

Top Failure Risks for Shiprocket Engage 360

Shiprocket Private Limited News

Product

Product Highlights From October 2025

Shiprocket introduced several product updates in October 2025 to enhance shipping, fulfillment, and AI experiences. Key updates include improved mobile app interfaces, new courier options with time-slotted pickups, state-level invoicing, and a smarter NDR management system. Additionally, Shiprocket launched AI tools like Shiprocket Copilot and Shiprocket Trends for better market insights and customer engagement.

Read more →
Company

Shiprocket Brings SHIVIR 2025 to Bengaluru: Powering the Next Phase of AI-Led Commerce in Bharat - CXOToday.com

Shiprocket is hosting its flagship summit, SHIVIR 2025, in Bengaluru, focusing on AI-led commerce. Supported by industry giants like Google and Meta, the event aims to empower MSME and D2C businesses with AI-driven solutions. The summit will feature keynotes, panels, and workshops, offering strategic insights and tools for digital commerce growth.

Read more →
Financial

Shiprocket improves profitability, revenue up 24 % in FY25

Shiprocket's revenue rose 24% to Rs 1,632 crore in FY25, driven by a 20% growth in its core shipping business and a 41% surge in emerging sectors like payments and cross-border shipping. The company achieved a positive adjusted Ebitda of Rs 7 crore, improving from a Rs 128 crore loss the previous year. Shiprocket's profitability improved despite competitive pressures from e-commerce giants expanding their logistics.

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Product

Shiprocket Introduces RevProtect To Mitigate MSME Revenue Losses

Shiprocket has launched RevProtect, a revenue assurance product aimed at mitigating revenue losses for MSMEs due to return-to-origin (RTO) orders. This solution allows sellers to recover up to 50% of the order value in RTO cases and offers features like exemption from shipping charges on delayed deliveries. RevProtect is available to all sellers on the Shiprocket platform, aligning with the company's mission to support MSMEs and D2C brands in India.

Read more →

Shiprocket Private Limited Profile

Company Name

Shiprocket Private Limited

Company Website

https://www.shiprocket.in/

HQ Location

Plot No. B, Khasra No 360, MG Road, Sultanpur, New Delhi , Delhi 110030, IN

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE