Shiprocket Engage 360 Overview

Wigzo offers top customer retention solutions to boost user engagement via email, SMS, and WhatsApp marketing. Repeat orders are increased with effective mobile marketing strategies.

Use Cases

Customers recommend Engagement Management, Advertisement, Personalized Marketing, as the business use cases that they have been most satisfied with while using Shiprocket Engage 360.

Other use cases:

  • Channel Marketing
  • Workflow Management
  • Campaign Management
  • Segmentation And Targeting
  • Performance Management
  • Products & Pricelist Management
  • Customise Loyalty Program
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Shiprocket Engage 360.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Build Brand Awareness
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Shiprocket Engage 360 Use-Cases and Business Priorities: Customer Satisfaction Data

Shiprocket Engage 360 works with different mediums / channels such as Omnichannel. E-Mail. Social Media etc.

Shiprocket Engage 360's features include Personalization, Alerts: Popups & Notifications, and Dashboard. and Shiprocket Engage 360 support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Shiprocket Engage 360 analytics capabilities include Analytics, and Custom Reports.

Reviews

"Wigzo is one stop integrated solution for sms, push, email all together. So far we are happy with the value it has added and the performance it has delivered for us and the support they provided in setting up is amazing. Uday from the customer succe...ss team has been very cooperative and has good knowledge about the industry and the implementations. The best thing I liked was the flexibility to adapt the clients requirements and going out of the box to help us achieve the goals. Good job guys keep going." - Ankit B

Peer review evidence (same sources as the product rating summary)

"...Users can also try to re-engage exiting visitors with Wigzo s exit intent technology...." Peer review
"...Wigzo is the only customer experience solution offering automation, personalization, analytics and adverts specialized for Ecommerce. ..." Wigzo Webinars
"...Wigzo is an intelligent marketing and personalization solution which helps users capture and utilize communication across multiple channels such as email, push and social...." Peer review

Shiprocket Engage 360, belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shiprocket Engage 360

Top Industries

  • Financial Services
  • Internet
  • Hospitality

Popular in

  • Small Business

Shiprocket Engage 360 is popular in Financial Services, Internet, and Hospitality and is widely used by Small Business,

Shiprocket Engage 360 Customer wins, Customer success stories, Case studies

How efficiently Does Shiprocket Engage 360 manage your Engagement Management?

What Are the key features of Shiprocket Engage 360 for Personalized Marketing?

What Are the key features of Shiprocket Engage 360 for Channel Marketing?

What Are the key features of Shiprocket Engage 360 for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Shiprocket Engage 360 solved their Conversion Rate Optimization needs. Cuspera uses 330 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

CUSTOMERS TESTIMONIALS
Shiprocket Engage 360 testimonial

Ankit B

Founder

Pannkh

Wigzo is one stop integrated solution for sms, push, email all together. So far we are happy with the value it has added and the performance it has delivered for us and the support they provided in setting up is amazing. Uday from the customer success team has been very cooperative and has good kno...wledge about the industry and the implementations. The best thing I liked was the flexibility to adapt the clients requirements and going out of the box to help us achieve the goals. Good job guys keep going.

Testimonial By Ankit B
Shiprocket Engage 360 testimonial

Shetal M

Co-Founder

&Me

We started using Wigzo 3 months ago now. It has been a blessing with reduced clutter and better performance. I like that it is one app for all retargeting efforts. We used to use Omnisend for email marketing, Pushowl for Push notifications, another two apps for WhatsApp and SMSes. All these apps us...ed to be expensive and one sale was being counted by all. Has a solid support team for any concerns.

Testimonial By Shetal M
Shiprocket Engage 360 testimonial

Stenny B

CMO

Yogya Online

So glad we found Wigzo as our vendor for helping us to provide push notifications to our customers. Wigzo is our solution to give customers messages/notifications so they can have a more intensive engagement with our website and products. All the channels also the insight are awesome. Easy to integ...rate for e-commerce business. Should try!

Testimonial By Stenny B
CUSTOMERS TESTIMONIALS
Shiprocket Engage 360 testimonial

Ankit B

Founder

Pannkh

Wigzo is one stop integrated solution for sms, push, email all together. So far we are happy with the value it has added and the performance it has delivered for us and the support they provided in setting up is amazing. Uday from the customer success team has been very cooperative and has good kno...wledge about the industry and the implementations. The best thing I liked was the flexibility to adapt the clients requirements and going out of the box to help us achieve the goals. Good job guys keep going.

Testimonial By Ankit B
Shiprocket Engage 360 testimonial

Shetal M

Co-Founder

&Me

We started using Wigzo 3 months ago now. It has been a blessing with reduced clutter and better performance. I like that it is one app for all retargeting efforts. We used to use Omnisend for email marketing, Pushowl for Push notifications, another two apps for WhatsApp and SMSes. All these apps us...ed to be expensive and one sale was being counted by all. Has a solid support team for any concerns.

Testimonial By Shetal M
Shiprocket Engage 360 testimonial

Stenny B

CMO

Yogya Online

So glad we found Wigzo as our vendor for helping us to provide push notifications to our customers. Wigzo is our solution to give customers messages/notifications so they can have a more intensive engagement with our website and products. All the channels also the insight are awesome. Easy to integ...rate for e-commerce business. Should try!

Testimonial By Stenny B
 

How Shiprocket Is Turning Regional D2C Brands Into National Players

Shiprocket is empowering regional D2C brands in India to expand nationally by providing a comprehensive e-commerce enablement platform. This platform offers solutions like aggregated shipping, fulfil...ment centers, and cross-border shipping, enabling small and mid-sized brands to overcome logistical challenges and reach wider markets without heavy investment in technology infrastructure.

Krishna’s Herbal & Ayurveda - Consumer Goods - Consumer Goods

Shiprocket Checkout helped Krishna’s Herbal & Ayurveda cut cart abandonment and boost conversions. The brand saw a 46% improvement in session-based conversions and a 49% growth in user-based conversi...ons. Average order value increased by 8%. Fast one-click checkout, branded screens, and address auto-fill made buying easy. Clear delivery timelines and coupon integration improved customer satisfaction and repeat orders.

Sardarji Papadwale - Food & Beverages - Food & Beverages

Shiprocket helped Sardarji Papadwale deliver over 1,000 orders daily across India. The brand faced high logistics costs, limited delivery reach, and slow manual operations. Shiprocket's ecommerce shi...pping platform enabled pan-India delivery, automated courier selection, and streamlined order fulfillment. As a result, Sardarji Papadwale improved customer experience and achieved efficient, scalable operations.

Milagro Beauty - Consumer Goods - Consumer Goods

Shiprocket helped Milagro Beauty raise its delivery rate from 77% to 84.9%. The brand used Shiprocket Core and Shiprocket Engage+ to automate courier selection and send WhatsApp order updates. They c...ut RTO percentage by 8% and improved first attempt delivery by 10%. Milagro Beauty saw higher customer satisfaction and shipped over 17,000 products.

Silver Hub USA - Consumer Goods - Consumer Goods

ShiprocketX helped Silver Hub USA cut shipping costs by 20% and enter 15+ new markets. The brand faced high international shipping costs, customs delays, and limited courier options. ShiprocketX prov...ided a virtual courier network, streamlined compliance, and transparent tracking. Within six months, Silver Hub USA saw a 40% increase in global orders and higher customer satisfaction.

Swabhimann - Apparel & Fashion - Apparel & Fashion

Shiprocket X helped Swabhimann, a high-fashion jewellery brand, expand internationally. Swabhimann faced high shipping costs and complex global logistics. Shiprocket X offered affordable internationa...l shipping and expert support. Swabhimann launched abroad, improved profit margins, and made shipping easier. The brand reached new countries and grew its business.

Maximize Your Results with Wigzo Analytics & Insights

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Peers used Shiprocket Engage 360 for engagement management and advertisement

Shiprocket Engage 360 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (20)
Analytics

4.63/5 ★

Read Reviews (37)
Custom Reports

4.54/5 ★

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (20)
Analytics

4.63/5 ★

Read Reviews (37)
Custom Reports

4.54/5 ★

Read Reviews (39)

Software Failure Risk Guidance

?

for Shiprocket Engage 360

Overall Risk Meter

Low Medium High

Top Failure Risks for Shiprocket Engage 360

Shiprocket Private Limited News

Partnership

Shiprocket steps up MSME export push with Bengaluru roadshow

Shiprocket is advancing its MSME export initiative with a roadshow in Bengaluru, focusing on enhancing export readiness for small businesses and digital-first brands. The program aims to address compliance, logistics, and cross-border trade challenges. Partnerships, including with India Post, are part of the effort to streamline export processes for MSMEs.

Product

Shiprocket: Revolutionizing E-commerce Delivery in India

Shiprocket is enhancing India's e-commerce logistics with its multi-courier network, improving delivery reliability and reducing risks for sellers. The platform automates courier allocation, offers real-time tracking, and addresses Return to Origin (RTO) issues, benefiting D2C brands and cash-on-delivery operations. Shiprocket partners with over 42 couriers, covering 19,000 pin codes, including Tier-2 and Tier-3 cities.

Partnership

CCAvenue integrates with Shiprocket Checkout to enhance payments for ...

CCAvenue has integrated its payment features with Shiprocket Checkout, enhancing payment options for Shiprocket's merchant partners. This partnership provides access to same-day settlements, international payments, and shareable payment links, supporting small and medium businesses in scaling operations efficiently.

Product

Shiprocket Launches E-commerce Trends Report with ONDC at SHIVIR

Shiprocket, a leading eCommerce enablement platform in India, launched the "eCommerce in the New Bharat and its Future" trends report at its SHIVIR 2023 event. The report, developed with ONDC, provides insights into evolving consumer behaviors and aims to empower MSMEs. Shiprocket also introduced five new offerings, including Brand Boost 2.0 and Shiprocket Engage+ WhatsApp Suite, to enhance its tech stack and support MSME growth.

Shiprocket Private Limited Profile

Company Name

Shiprocket Private Limited

Company Website

https://www.shiprocket.in/

HQ Location

Plot No. B, Khasra No 360, MG Road, Sultanpur, New Delhi , Delhi 110030, IN

Employees

101-250

Social

Financials

PRIVATE