Latest Product Updates and Feature Enhancements on Shiprocket Engage 360

 

Product Highlights From October 2025

Shiprocket introduced several product updates in October 2025 to enhance shipping, fulfillment, and AI experiences. Key updates include improved mobile app interfaces, new courier options with time-s...lotted pickups, state-level invoicing, and a smarter NDR management system. Additionally, Shiprocket launched AI tools like Shiprocket Copilot and Shiprocket Trends for better market insights and customer engagement.

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Shiprocket Introduces RevProtect To Mitigate MSME Revenue Losses

Shiprocket has launched RevProtect, a revenue assurance product aimed at mitigating revenue losses for MSMEs due to return-to-origin (RTO) orders. This solution allows sellers to recover up to 50% of... the order value in RTO cases and offers features like exemption from shipping charges on delayed deliveries. RevProtect is available to all sellers on the Shiprocket platform, aligning with the company's mission to support MSMEs and D2C brands in India.

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Shiprocket launches RevProtect, a predictable revenue solution for MSMEs

Shiprocket launches RevProtect, a predictable revenue solution for MSMEs

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Shiprocket launches Shunya.ai, India??s first sovereign multimodal agentic LLM for businesses

Shiprocket has launched Shunya.ai, India's first sovereign multimodal agentic large language model (LLM) for businesses. Designed for over one lakh MSMEs on Shiprocket's platform, it offers enterpris...e-grade capabilities at an affordable price. Shunya.ai supports nine Indian languages and features agentic functionality for complex tasks. Weekly updates include APIs and prebuilt agents for business integration.

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Shiprocket Unveils Shunya AI: What The E-Commerce AI Shift Means for MSMEs

Shiprocket has launched Shunya.ai, a multimodal AI platform designed to support MSMEs in India. Integrated into Shiprocket's platform, Shunya.ai offers features like catalogue management, ad campaign... creation, and automated customer support. This AI model aims to enhance operational efficiency for over 150,000 sellers. The launch aligns with Shiprocket's upcoming IPO and reflects a broader trend of AI integration in e-commerce.

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Shiprocket's AI push aims to rewrite digital commerce for Bharat

Shiprocket unveiled AI tools at SHIVIR 2025 to democratize technology for 400,000 merchants, focusing on smaller cities. Key innovations include a voice-command Trends tool and Co-pilot assistant to ...simplify analytics and operations. Shunya.ai, developed with UltraSafe, is India's first sovereign AI model, enhancing productivity for MSMEs. Shiprocket aims to transition to an AI-first company, reducing reliance on costly third-party models.

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Shiprocket launches indigenous multimodal AI model Shunya.ai for small businesses

Shiprocket has launched Shunya.ai, an indigenous multimodal AI model designed for small and mid-sized businesses in India. Developed with Ultrasafe Inc., Shunya.ai is trained on Indian commerce data ...and supports nine Indian languages. It aims to reduce catalogue and content creation time by up to 40% and will be integrated into Shiprocket's seller platform. The model, priced at Rs 499 per month, is positioned as a locally compliant alternative to global AI models.

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Strategic Partnerships and Integrations of Shiprocket Engage 360

 

Shiprocket partners with Fynd to enhance logistics for D2C brands - FashionNetwork India

Shiprocket and Fynd formed a strategic partnership to integrate Shiprockets logistics aggregation into Fynds order management system. Over 300 D2C brands on Fynd now access Shiprockets courier select...ion, cost comparison, and order tracking, enhancing last-mile delivery, especially in tier 2 and tier 3 cities. The collaboration streamlines logistics automation and delivery optimization for growing e-commerce brands.

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Fynd partners with IPO-bound Shiprocket to boost last-mile delivery - YourStory.com

Fynd and Shiprocket have formed a strategic partnership to enhance last-mile delivery services. This collaboration aims to streamline e-commerce logistics, leveraging Shiprockets technology platform ...to improve delivery speed and reliability for Fynds retail network. The alliance targets operational efficiency and customer satisfaction in the fast-growing Indian e-commerce sector.

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Funding News and Financial Performance of Shiprocket Engage 360

 

Shiprocket improves profitability, revenue up 24 % in FY25

Shiprocket's revenue rose 24% to Rs 1,632 crore in FY25, driven by a 20% growth in its core shipping business and a 41% surge in emerging sectors like payments and cross-border shipping. The company ...achieved a positive adjusted Ebitda of Rs 7 crore, improving from a Rs 128 crore loss the previous year. Shiprocket's profitability improved despite competitive pressures from e-commerce giants expanding their logistics.

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Leadership and Executive Team Updates at Shiprocket Engage 360

 

Shiprocket Appoints Industry Veteran Vivek Sharma As VP Of International Shipping - BW people

Shiprocket has appointed Vivek Sharma as Vice President of International Shipping.

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Shiprocket Appoints Vivek Sharma as VP of International Shipping to Accelerate Cross-Border Growth - Startup Story

Shiprocket has appointed Vivek Sharma as Vice President of International Shipping to boost its cross-border growth.

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Corporate News and Organizational Updates on Shiprocket Engage 360

 

Shiprocket Brings SHIVIR 2025 to Bengaluru: Powering the Next Phase of AI-Led Commerce in Bharat - CXOToday.com

Shiprocket is hosting its flagship summit, SHIVIR 2025, in Bengaluru, focusing on AI-led commerce. Supported by industry giants like Google and Meta, the event aims to empower MSME and D2C businesses... with AI-driven solutions. The summit will feature keynotes, panels, and workshops, offering strategic insights and tools for digital commerce growth.

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