Latest Product Updates and Feature Enhancements on Shiprocket Engage 360
Shiprocket: Revolutionizing E-commerce Delivery in India
Shiprocket is enhancing India's e-commerce logistics with its multi-courier network, improving delivery reliability and reducing risks for sellers. The platform automates courier allocation, offers r...eal-time tracking, and addresses Return to Origin (RTO) issues, benefiting D2C brands and cash-on-delivery operations. Shiprocket partners with over 42 couriers, covering 19,000 pin codes, including Tier-2 and Tier-3 cities.
Shiprocket Launches E-commerce Trends Report with ONDC at SHIVIR
Shiprocket, a leading eCommerce enablement platform in India, launched the "eCommerce in the New Bharat and its Future" trends report at its SHIVIR 2023 event. The report, developed with ONDC, provid...es insights into evolving consumer behaviors and aims to empower MSMEs. Shiprocket also introduced five new offerings, including Brand Boost 2.0 and Shiprocket Engage+ WhatsApp Suite, to enhance its tech stack and support MSME growth.
Shiprocket Building The Backbone Of Bharat's Ecommerce Growth
Shiprocket is enhancing India's ecommerce growth by providing a unified commerce platform for Tier II and III cities. The platform integrates logistics, checkout, returns, analytics, and marketing, e...nabling small-town entrepreneurs to compete globally without in-house tech teams. Shiprocket also offers collateral-free financing and partners with entities like India Post to simplify cross-border trade.
Shiprocket Launches Accelerator Program Rocket Fuel For Direct To ...
Shiprocket has launched Rocket Fuel, an accelerator program aimed at helping direct-to-consumer (D2C) startups scale efficiently. The program offers mentoring, capital, and access to Shiprocket's dis...tribution network. It focuses on providing customized advice and resources to new entrepreneurs to build successful consumer brands.
Product Highlights From October 2025
Shiprocket introduced several product updates in October 2025 to enhance shipping, fulfillment, and AI experiences. Key updates include improved mobile app interfaces, new courier options with time-s...lotted pickups, state-level invoicing, and a smarter NDR management system. Additionally, Shiprocket launched AI tools like Shiprocket Copilot and Shiprocket Trends for better market insights and customer engagement.
Shiprocket Introduces RevProtect To Mitigate MSME Revenue Losses
Shiprocket has launched RevProtect, a revenue assurance product aimed at mitigating revenue losses for MSMEs due to return-to-origin (RTO) orders. This solution allows sellers to recover up to 50% of... the order value in RTO cases and offers features like exemption from shipping charges on delayed deliveries. RevProtect is available to all sellers on the Shiprocket platform, aligning with the company's mission to support MSMEs and D2C brands in India.
Shiprocket launches RevProtect, a predictable revenue solution for MSMEs
Shiprocket launches RevProtect, a predictable revenue solution for MSMEs
Shiprocket launches Shunya.ai, India??s first sovereign multimodal agentic LLM for businesses
Shiprocket has launched Shunya.ai, India's first sovereign multimodal agentic large language model (LLM) for businesses. Designed for over one lakh MSMEs on Shiprocket's platform, it offers enterpris...e-grade capabilities at an affordable price. Shunya.ai supports nine Indian languages and features agentic functionality for complex tasks. Weekly updates include APIs and prebuilt agents for business integration.
Shiprocket Unveils Shunya AI: What The E-Commerce AI Shift Means for MSMEs
Shiprocket has launched Shunya.ai, a multimodal AI platform designed to support MSMEs in India. Integrated into Shiprocket's platform, Shunya.ai offers features like catalogue management, ad campaign... creation, and automated customer support. This AI model aims to enhance operational efficiency for over 150,000 sellers. The launch aligns with Shiprocket's upcoming IPO and reflects a broader trend of AI integration in e-commerce.
Shiprocket launches indigenous multimodal AI model Shunya.ai for small businesses
Shiprocket has launched Shunya.ai, an indigenous multimodal AI model designed for small and mid-sized businesses in India. Developed with Ultrasafe Inc., Shunya.ai is trained on Indian commerce data ...and supports nine Indian languages. It aims to reduce catalogue and content creation time by up to 40% and will be integrated into Shiprocket's seller platform. The model, priced at Rs 499 per month, is positioned as a locally compliant alternative to global AI models.
Shiprocket's AI push aims to rewrite digital commerce for Bharat
Shiprocket unveiled AI tools at SHIVIR 2025 to democratize technology for 400,000 merchants, focusing on smaller cities. Key innovations include a voice-command Trends tool and Co-pilot assistant to ...simplify analytics and operations. Shunya.ai, developed with UltraSafe, is India's first sovereign AI model, enhancing productivity for MSMEs. Shiprocket aims to transition to an AI-first company, reducing reliance on costly third-party models.
Strategic Partnerships and Integrations of Shiprocket Engage 360
Shiprocket steps up MSME export push with Bengaluru roadshow
Shiprocket is advancing its MSME export initiative with a roadshow in Bengaluru, focusing on enhancing export readiness for small businesses and digital-first brands. The program aims to address comp...liance, logistics, and cross-border trade challenges. Partnerships, including with India Post, are part of the effort to streamline export processes for MSMEs.
CCAvenue integrates with Shiprocket Checkout to enhance payments for ...
CCAvenue has integrated its payment features with Shiprocket Checkout, enhancing payment options for Shiprocket's merchant partners. This partnership provides access to same-day settlements, internat...ional payments, and shareable payment links, supporting small and medium businesses in scaling operations efficiently.
UPS Courier Launched: UPS Worldwide Express Saver Service
ShiprocketX has integrated UPS Worldwide Express Saver Service, enabling Indian sellers to utilize UPS's premium international courier service for fast, reliable global shipping. This service, launch...ed via CSB IV and CSB V, offers delivery to the USA in 57 days, enhancing the shipping experience for D2C brands and exporters. ShiprocketX simplifies customs clearance and automates shipping documentation, making international expansion more accessible.
Shiprocket partners with Fynd to enhance logistics for D2C brands - FashionNetwork India
Shiprocket and Fynd formed a strategic partnership to integrate Shiprockets logistics aggregation into Fynds order management system. Over 300 D2C brands on Fynd now access Shiprockets courier select...ion, cost comparison, and order tracking, enhancing last-mile delivery, especially in tier 2 and tier 3 cities. The collaboration streamlines logistics automation and delivery optimization for growing e-commerce brands.
Fynd partners with IPO-bound Shiprocket to boost last-mile delivery - YourStory.com
Fynd and Shiprocket have formed a strategic partnership to enhance last-mile delivery services. This collaboration aims to streamline e-commerce logistics, leveraging Shiprockets technology platform ...to improve delivery speed and reliability for Fynds retail network. The alliance targets operational efficiency and customer satisfaction in the fast-growing Indian e-commerce sector.
Funding News and Financial Performance of Shiprocket Engage 360
Shiprocket improves profitability, revenue up 24 % in FY25
Shiprocket's revenue rose 24% to Rs 1,632 crore in FY25, driven by a 20% growth in its core shipping business and a 41% surge in emerging sectors like payments and cross-border shipping. The company ...achieved a positive adjusted Ebitda of Rs 7 crore, improving from a Rs 128 crore loss the previous year. Shiprocket's profitability improved despite competitive pressures from e-commerce giants expanding their logistics.
Leadership and Executive Team Updates at Shiprocket Engage 360
Shiprocket Onboard Ankit Gupta As Vice President, SMB
Shiprocket has appointed Ankit Gupta as Vice President for its SMB vertical. Gupta will focus on seller acquisition, account management, and driving revenue growth for small and medium businesses, in...cluding D2C brands. His experience with companies like Paytm and Snapdeal will aid Shiprocket's expansion and customer experience enhancement.
Corporate News and Organizational Updates on Shiprocket Engage 360
Shiprocket Brings SHIVIR 2025 to Bengaluru: Powering the Next Phase of AI-Led Commerce in Bharat - CXOToday.com
Shiprocket is hosting its flagship summit, SHIVIR 2025, in Bengaluru, focusing on AI-led commerce. Supported by industry giants like Google and Meta, the event aims to empower MSME and D2C businesses... with AI-driven solutions. The summit will feature keynotes, panels, and workshops, offering strategic insights and tools for digital commerce growth.