Latest Product Updates and Feature Enhancements on Shiprocket Engage 360

 

Shiprocket Unveils AI-Powered Fastrr Commerce Platform

Shiprocket unveiled its AI-powered Fastrr commerce platform at SHIVIR 2026. Fastrr integrates multiple AI-driven solutions, including Fastrr Checkout, Fastrr Ads, and Fastrr Sense, to enhance custome...r acquisition and conversion. The platform leverages Shiprocket's commerce graph for real-time shopper insights, aiming to streamline pre-order processes and improve marketing efficiency for Indian businesses.

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Shiprocket Unveils Fastrr at SHIVIR 2026

Shiprocket unveiled Fastrr, an AI-powered checkout platform, at SHIVIR 2026. Fastrr integrates Shiprocket's pre-order commerce stack into a single platform, enhancing customer acquisition and convers...ion through AI-driven experiences. Key features include Fastrr Ads, which optimizes marketing performance based on fulfilled orders, improving campaign efficiency and growth.

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Pepcart partners with Shiprocket to expand big-box logistics reach

Shiprocket and Pepcart Logistics have partnered to integrate Pepcart's big-box supply chain into Shiprocket's e-commerce platform. This collaboration offers Shiprocket sellers access to Pepcart's inf...rastructure, including mega-fulfillment centers and customized vehicles, aiming to democratize logistics for large-format goods.

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Shiprocket's Address Intelligence is Redefining Geocoding in India

Shiprocket's Address Intelligence platform is transforming geocoding in India by using advanced language understanding and spatial reasoning to interpret unstructured addresses. This innovation enhan...ces delivery accuracy, especially in Tier-2, Tier-3, and rural areas, supporting D2C brands and delivery partners in expanding their reach and improving customer experience.

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Shiprocket TwentyTwo: The AI Voice Platform Built for Indian Business

Shiprocket has launched TwentyTwo, an AI voice platform designed for Indian businesses. It automates business calls with AI voice assistants that understand context and intent, handling tasks like ou...tbound dialing and CRM sync without human intervention. TwentyTwo targets industries with high call volumes, offering features like real-time sentiment detection and campaign management. The platform is in exclusive beta, promising improved response times and scalability.

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Shiprocket AITLAS: The AI Brand Visibility Platform

Shiprocket has launched AITLAS, an AI brand visibility platform designed to enhance brand presence across AI search engines like ChatGPT and Google Gemini. AITLAS integrates AI tracking, LLM amplific...ation, and autonomous content generation, providing tools for D2C brands and marketing teams to improve AI citation authority and optimize content for AI-driven discovery.

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Shiprocket Launches Appointment-Based Delivery for Quick Commerce with ...

Shiprocket launched Appointment-Based Delivery (ABD), a logistics service for MSMEs and D2C brands, achieving 98% on-time adherence. ABD allows sellers to book delivery slots, secure linehaul schedul...es, and track shipments in real time, reducing logistics costs by 27%. The service is available for high-volume shippers in sectors like FMCG and pharmaceuticals.

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Shiprocket Debuts Appointment Delivery Model with 98% On-Time Rate

Shiprocket has launched an appointment-based delivery system for quick commerce, achieving a 98% on-time rate. This innovation enhances urban fulfillment by providing predictable delivery windows, im...proving operational efficiency and customer experience. The initiative highlights a trend towards specialized logistics services, offering potential margin recovery in a competitive market.

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Shiprocket: Revolutionizing E-commerce Delivery in India

Shiprocket is enhancing India's e-commerce logistics with its multi-courier network, improving delivery reliability and reducing risks for sellers. The platform automates courier allocation, offers r...eal-time tracking, and addresses Return to Origin (RTO) issues, benefiting D2C brands and cash-on-delivery operations. Shiprocket partners with over 42 couriers, covering 19,000 pin codes, including Tier-2 and Tier-3 cities.

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Shiprocket Launches E-commerce Trends Report with ONDC at SHIVIR

Shiprocket, a leading eCommerce enablement platform in India, launched the "eCommerce in the New Bharat and its Future" trends report at its SHIVIR 2023 event. The report, developed with ONDC, provid...es insights into evolving consumer behaviors and aims to empower MSMEs. Shiprocket also introduced five new offerings, including Brand Boost 2.0 and Shiprocket Engage+ WhatsApp Suite, to enhance its tech stack and support MSME growth.

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Shiprocket Building The Backbone Of Bharat's Ecommerce Growth

Shiprocket is enhancing India's ecommerce growth by providing a unified commerce platform for Tier II and III cities. The platform integrates logistics, checkout, returns, analytics, and marketing, e...nabling small-town entrepreneurs to compete globally without in-house tech teams. Shiprocket also offers collateral-free financing and partners with entities like India Post to simplify cross-border trade.

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Shiprocket Launches Accelerator Program Rocket Fuel For Direct To ...

Shiprocket has launched Rocket Fuel, an accelerator program aimed at helping direct-to-consumer (D2C) startups scale efficiently. The program offers mentoring, capital, and access to Shiprocket's dis...tribution network. It focuses on providing customized advice and resources to new entrepreneurs to build successful consumer brands.

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Product Highlights From October 2025

Shiprocket introduced several product updates in October 2025 to enhance shipping, fulfillment, and AI experiences. Key updates include improved mobile app interfaces, new courier options with time-s...lotted pickups, state-level invoicing, and a smarter NDR management system. Additionally, Shiprocket launched AI tools like Shiprocket Copilot and Shiprocket Trends for better market insights and customer engagement.

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Shiprocket Introduces RevProtect To Mitigate MSME Revenue Losses

Shiprocket has launched RevProtect, a revenue assurance product aimed at mitigating revenue losses for MSMEs due to return-to-origin (RTO) orders. This solution allows sellers to recover up to 50% of... the order value in RTO cases and offers features like exemption from shipping charges on delayed deliveries. RevProtect is available to all sellers on the Shiprocket platform, aligning with the company's mission to support MSMEs and D2C brands in India.

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Shiprocket launches RevProtect, a predictable revenue solution for MSMEs

Shiprocket launches RevProtect, a predictable revenue solution for MSMEs

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Shiprocket launches Shunya.ai, India??s first sovereign multimodal agentic LLM for businesses

Shiprocket has launched Shunya.ai, India's first sovereign multimodal agentic large language model (LLM) for businesses. Designed for over one lakh MSMEs on Shiprocket's platform, it offers enterpris...e-grade capabilities at an affordable price. Shunya.ai supports nine Indian languages and features agentic functionality for complex tasks. Weekly updates include APIs and prebuilt agents for business integration.

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Shiprocket Unveils Shunya AI: What The E-Commerce AI Shift Means for MSMEs

Shiprocket has launched Shunya.ai, a multimodal AI platform designed to support MSMEs in India. Integrated into Shiprocket's platform, Shunya.ai offers features like catalogue management, ad campaign... creation, and automated customer support. This AI model aims to enhance operational efficiency for over 150,000 sellers. The launch aligns with Shiprocket's upcoming IPO and reflects a broader trend of AI integration in e-commerce.

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Strategic Partnerships and Integrations of Shiprocket Engage 360

 

Shiprocket steps up MSME export push with Bengaluru roadshow

Shiprocket is advancing its MSME export initiative with a roadshow in Bengaluru, focusing on enhancing export readiness for small businesses and digital-first brands. The program aims to address comp...liance, logistics, and cross-border trade challenges. Partnerships, including with India Post, are part of the effort to streamline export processes for MSMEs.

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CCAvenue integrates with Shiprocket Checkout to enhance payments for ...

CCAvenue has integrated its payment features with Shiprocket Checkout, enhancing payment options for Shiprocket's merchant partners. This partnership provides access to same-day settlements, internat...ional payments, and shareable payment links, supporting small and medium businesses in scaling operations efficiently.

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UPS Courier Launched: UPS Worldwide Express Saver Service

ShiprocketX has integrated UPS Worldwide Express Saver Service, enabling Indian sellers to utilize UPS's premium international courier service for fast, reliable global shipping. This service, launch...ed via CSB IV and CSB V, offers delivery to the USA in 57 days, enhancing the shipping experience for D2C brands and exporters. ShiprocketX simplifies customs clearance and automates shipping documentation, making international expansion more accessible.

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Funding News and Financial Performance of Shiprocket Engage 360

 

Shiprocket improves profitability, revenue up 24 % in FY25

Shiprocket's revenue rose 24% to Rs 1,632 crore in FY25, driven by a 20% growth in its core shipping business and a 41% surge in emerging sectors like payments and cross-border shipping. The company ...achieved a positive adjusted Ebitda of Rs 7 crore, improving from a Rs 128 crore loss the previous year. Shiprocket's profitability improved despite competitive pressures from e-commerce giants expanding their logistics.

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Leadership and Executive Team Updates at Shiprocket Engage 360

 

Shiprocket Onboard Ankit Gupta As Vice President, SMB

Shiprocket has appointed Ankit Gupta as Vice President for its SMB vertical. Gupta will focus on seller acquisition, account management, and driving revenue growth for small and medium businesses, in...cluding D2C brands. His experience with companies like Paytm and Snapdeal will aid Shiprocket's expansion and customer experience enhancement.

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Corporate News and Organizational Updates on Shiprocket Engage 360

 

Shiprocket Brings SHIVIR 2025 to Bengaluru: Powering the Next Phase of AI-Led Commerce in Bharat - CXOToday.com

Shiprocket is hosting its flagship summit, SHIVIR 2025, in Bengaluru, focusing on AI-led commerce. Supported by industry giants like Google and Meta, the event aims to empower MSME and D2C businesses... with AI-driven solutions. The summit will feature keynotes, panels, and workshops, offering strategic insights and tools for digital commerce growth.

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