Brevo Overview

This is a summary of the comprehensive capabilities and benefits of Brevo based on over 8015 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Brevo, Aweber, MailerLite, ConvertKit, Zoho Campaigns, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Brevo is right for your needs? Our Cuspera AI engine can evaluate how Brevo fits your specific business needs, industry, and context. Get your personalized assessment report today.

Brevo supports business activities such as:

  • Communication Management
  • Advertisement
  • Contact List Management
  • Campaign Management
  • Engagement Management

Brevo can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Grow Market Share, Improve Internal Communications, etc. It can help manage these activities if you use E-Mail Social Media Facebook etc. for these needs. As a solution, Brevo's capabilities include Templates, Personalization, Landing Page, etc.

Brevo Hospitality Vertical is its biggest customer base.

Reviews

"The follow-up from Sendinblue was outstanding. Since we are not digital natives, certain elements don’t come as instinctively for us, so it was very important to have someone who was so available and happy to train us " - Matilde Touzalin

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Brevo solved their Email Marketing needs. Cuspera uses 8015 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Brevo.

Other priorities:

  • Increase Sales & Revenue
  • Grow Market Share
  • Improve Internal Communications
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Improve ROI
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Communication Management , Advertisement , Contact List Management , as the business use cases that they have been most satisfied while using Brevo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Communication Management with E-Mail

4.52/5 ★

Read Reviews (635)

"...We are travel journalists and decided try SendinBlue to promote a novel that my husband had written and published...."
sending & publishing communications

4.48/5 ★

Read Reviews (584)

"...As we do not send emails every day, just once a week, we felt unfairly priced at our send rate with many competitors...."
tracking & monitoring communications

4.95/5 ★

Read Reviews (39)

"...Although we personally find Mailchimp easier to use, SendInBlue is still a great Mailchimp alternative due to its exceptional social media tracking. ..."
Advertisement with Social Media, Facebook, E-Mail, Website and Text SMS

4.92/5 ★

Read Reviews (400)

"...Sendinblue empowers businesses to build and grow relationships through marketing automation, email campaigns, transactional emails, SMS messages, chat, CRM, Facebook ads and retargeting ads...."
Contact List Management with E-Mail

4.66/5 ★

Read Reviews (337)

"...I have a very clean and legitimate list of contacts (14500+) that was all organically gathered directly through my website, many of which are actual past customers with purchases!..."
creating contact list

4.81/5 ★

Read Reviews (23)

"...Easily create scenarios regarding contacts' activities...."
contacts history

4.07/5 ★

Read Reviews (11)

"...Keep your teams organized with a shared inbox and never lose track of your customer email history again. ..."
tracking contacts

4.15/5 ★

Read Reviews (2)

"...Best Email Marketing Services HubSpot Constant Contact Campaign Monitor iContact MailChimp AWeber SendinBlue ActiveCampaign ..."
PEER EXPERIENCES
Communication Management with E-Mail

4.52/5 ★

Read Reviews (635)

"...We are travel journalists and decided try SendinBlue to promote a novel that my husband had written and published...." Peer review by Verified User, Employee in Marketing, Hospitality
sending & publishing communications

4.52/5 ★

Read Reviews (584)

tracking & monitoring communications

4.52/5 ★

Read Reviews (39)

Advertisement with Social Media, Facebook, E-Mail, Website and Text SMS

4.92/5 ★

Read Reviews (400)

"...Sendinblue empowers businesses to build and grow relationships through marketing automation, email campaigns, transactional emails, SMS messages, chat, CRM, Facebook ads and retargeting ads...." Peer review from Sendinblue
Contact List Management with E-Mail

4.66/5 ★

Read Reviews (337)

"...I have a very clean and legitimate list of contacts (14500+) that was all organically gathered directly through my website, many of which are actual past customers with purchases!..." Peer review by Kelly M., Entrepreneur, Apparel & Fashion
creating contact list

4.66/5 ★

Read Reviews (23)

contacts history

4.66/5 ★

Read Reviews (11)

tracking contacts

4.66/5 ★

Read Reviews (2)

67+ more Business Use Cases

Our AI advisor, Wyz, harnessed 8015 insights from peers and experts to help you assess how these Brevo use cases fit your Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Matilde Touzalin

Fundraising Manager

Solidarités International

The follow-up from Sendinblue was outstanding. Since we are not digital natives, certain elements don’t come as instinctively for us, so it was very important to have someone who was so available and happy to train us Testimonial By Matilde Touzalin

Robb Lee

Manager of Digital Operations

Florida Trend

Since using Sendinblue, our campaigns are consistently above 20% base open rate. Our real estate newsletter, for example, has total open rates exceeding 50% on some occasions. Being able to show these types of rates to our advertisers is just incredible Testimonial By Robb Lee

Tom Spoelstra

eCRM Manager

Love Energy Savings

With Sendinblue’s tools, we are now generating up to 6 times more leads per month and leads generated through the callback forms have a conversion rate of 80%! In addition, including SMS in the leads’ journey has helped us increase conversions thanks to this channel’s high response rate Testimonial By Tom Spoelstra
CUSTOMERS TESTIMONIALS

Matilde Touzalin

Fundraising Manager

Solidarités International

The follow-up from Sendinblue was outstanding. Since we are not digital natives, certain elements don’t come as instinctively for us, so it was very important to have someone who was so available and happy to train us Testimonial By Matilde Touzalin

Robb Lee

Manager of Digital Operations

Florida Trend

Since using Sendinblue, our campaigns are consistently above 20% base open rate. Our real estate newsletter, for example, has total open rates exceeding 50% on some occasions. Being able to show these types of rates to our advertisers is just incredible Testimonial By Robb Lee

Tom Spoelstra

eCRM Manager

Love Energy Savings

With Sendinblue’s tools, we are now generating up to 6 times more leads per month and leads generated through the callback forms have a conversion rate of 80%! In addition, including SMS in the leads’ journey has helped us increase conversions thanks to this channel’s high response rate Testimonial By Tom Spoelstra

Case Studies

COMPANY CASE STUDIES
Case Study Florida Trend

Florida Trend gets up to 50% open rates leveraging dynamic contact segmentation

Read More
Case Study Solidarités International

Solidarités International doubles its open rates and digitizes its fundraising process with Sendinblue

Read More
Case Study France Pare-Brise Network

France Pare-Brise reinforces communications with insurers and members of their Network with email marketing

Read More

Frequently Asked Questions(FAQ)

for Brevo

What is Brevo?

Brevo is a marketing automation and transactional email service platform designed for the marketing teams of organizations of all sizes. This SaaS solution is used for relationship marketing, to engage customers.

What is Brevo used for?

Brevo is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Advertisement and Contact List Management .

What are the top features of Brevo?

Templates, Personalization and Landing page are some of the top features of Brevo.

Who uses Brevo?

Brevo is used by Hospitality, Publishing and Marketing And Advertising among other industries.

What are Brevo alternatives?

Aweber, MailerLite, ConvertKit and Zoho Campaigns are popular alternatives for Brevo.

Where is Brevo located?

Brevo is headquartered at 7, Rue de Madrid, Paris, ÃŽle-de-France 75008, FR.

Popular Business Setting

for Brevo

Top Industries

  • Hospitality
  • Publishing
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Brevo to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Brevo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

3.52/5 ★

Read Reviews (404)
Personalization

4.61/5 ★

Read Reviews (222)
Landing page

4.73/5 ★

Read Reviews (209)
Widgets

3.85/5 ★

Read Reviews (61)
Dashboard

4.31/5 ★

Read Reviews (60)
FEATURES RATINGS AND REVIEWS
Templates

3.52/5 ★

Read Reviews (404)
Personalization

4.61/5 ★

Read Reviews (222)
Landing page

4.73/5 ★

Read Reviews (209)
Widgets

3.85/5 ★

Read Reviews (61)
Dashboard

4.31/5 ★

Read Reviews (60)

IT and Other Capabilities

for Brevo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.37/5 ★

Read Reviews (353)
Data Import

4.29/5 ★

Read Reviews (744)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.37/5 ★

Read Reviews (353)
Data Import

4.29/5 ★

Read Reviews (744)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.81/5 ★

Read Reviews (374)
Chat Support

4.54/5 ★

Read Reviews (103)
Phone Support

4.43/5 ★

Read Reviews (77)
24/7 Support

4.03/5 ★

Read Reviews (840)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.81/5 ★

Read Reviews (374)
Chat Support

4.54/5 ★

Read Reviews (103)
Phone Support

4.43/5 ★

Read Reviews (77)
24/7 Support

4.03/5 ★

Read Reviews (840)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5 ★

Read Reviews (11)
Analytics

4.62/5 ★

Read Reviews (138)
Custom Reports

3.95/5 ★

Read Reviews (1268)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5 ★

Read Reviews (11)
Analytics

4.62/5 ★

Read Reviews (138)
Custom Reports

3.95/5 ★

Read Reviews (1268)

Software Failure Risk Guidance

?

for Brevo

Overall Risk Meter

Low Medium High

Top Failure Risks for Brevo

Vendor Profile Details

Company Name

Brevo

Company Website

https://www.brevo.com/

HQ Location

7, Rue de Madrid, Paris, ÃŽle-de-France 75008, FR

Employees

501-1000

Social

Financials

SERIES B