SAP Extended Enterprise Content Management by OpenText Overview

SAP Extended Enterprise Content Management by OpenText connects documents and e-mails to business processes to improve efficiency and compliance. Key capabilities include document management, collaboration, and content-centric workflows.

Use Cases

Customers recommend Content Management, Collaboration, Offer Management, as the business use cases that they have been most satisfied with while using SAP Extended Enterprise Content Management by OpenText.

Other use cases:

  • Workflow Management
  • Engaging And Following Up
  • Campaign Management
  • Billing And Invoice Management
  • Sending & Publishing Communications
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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SAP Extended Enterprise Content Management by OpenText.

Other priorities:

  • Improve Stakeholder Relations
  • Scale Best Practices
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SAP Extended Enterprise Content Management by OpenText Use-Cases and Business Priorities: Customer Satisfaction Data

SAP Extended Enterprise Content Management by OpenText works with different mediums / channels such as Offline. and Point Of Sale.

SAP Extended Enterprise Content Management by OpenText's features include Recording. and SAP Extended Enterprise Content Management by OpenText support capabilities include 24/7 Support, Chat Support, Email Support, etc. also SAP Extended Enterprise Content Management by OpenText analytics capabilities include Analytics, and Custom Reports.

Reviews

"SAP software supports our core business and administrative processes – it is everywhere in our Organization and helps us deliver on our mission to realize a better-run world. With SAP Extended ECM, it’s now faster and easier for our people to find t...he files and information they are looking for." - Peter Holzleitner

SAP Extended Enterprise Content Management by OpenText, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SAP Extended Enterprise Content Management by OpenText

Top Industries

  • Information Services
  • Financial Services

Popular in

  • Large Enterprise

SAP Extended Enterprise Content Management by OpenText is popular in Information Services, and Financial Services, and is widely used by Large Enterprise,

Comprehensive Insights on SAP Extended Enterprise Content Management by OpenText Use Cases

How does SAP Extended Enterprise Content Management by OpenText address your Content Management Challenges?

What makes SAP Extended Enterprise Content Management by OpenText ideal for Collaboration?

What makes SAP Extended Enterprise Content Management by OpenText ideal for Workflow Management?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SAP Extended Enterprise Content Management by OpenText solved their Content Management Systems needs. Cuspera uses 143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
SAP Extended Enterprise Content Management by OpenText testimonial

Peter Holzleitner

Team Leader, ECM and Infrastructure

United Nations Industrial Development Organization

SAP software supports our core business and administrative processes – it is everywhere in our Organization and helps us deliver on our mission to realize a better-run world. With SAP Extended ECM, it’s now faster and easier for our people to find the files and information they are looking for. Testimonial By Peter Holzleitner
CUSTOMERS TESTIMONIALS
SAP Extended Enterprise Content Management by OpenText testimonial

Peter Holzleitner

Team Leader, ECM and Infrastructure

United Nations Industrial Development Organization

SAP software supports our core business and administrative processes – it is everywhere in our Organization and helps us deliver on our mission to realize a better-run world. With SAP Extended ECM, it’s now faster and easier for our people to find the files and information they are looking for. Testimonial By Peter Holzleitner

Case Studies

CASE STUDY Team Liquid

Team Liquid: Mining rich esports data to help players, managers, and teams compete and win

Manufacturing

CASE STUDY Rheem Australia

Rheem Australia reduced its cost to serve by 41% using SAP Customer Experience solutions, enhancing customer interactions from manufacturing to after-sales support.

Retail

CASE STUDY ALDO

ALDO’s core e-commerce landscape lets the retailer offer shoppers the services they want, when they want them.

Sports

CASE STUDY FC Bayern

FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes to the cloud, optimizing functions like employee self-service...s and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.

CASE STUDY FC Bayern

With the support of millions of passionate fans around the globe, the club shares the ultimate will to win every match. Together, FC Bayern and SAP innovate to shape the clubs’ success and business t...ransformation and to inspire and engage

CASE STUDY Delta Air Lines

See how Delta Air Lines uses SAP SuccessFactors solutions to create personalized talent experiences for employees.

Video

SAP Enterprise Content Management by OpenText HR Use Case 14_ Records Retention Process

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Peers used SAP Extended Enterprise Content Management by OpenText for content management and collaboration

SAP Extended Enterprise Content Management by OpenText Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.41/5

Read Reviews (6)
Custom Reports

3.71/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.41/5

Read Reviews (6)
Custom Reports

3.71/5

Read Reviews (4)

SAP Extended Enterprise Content Management by OpenText Integrations

SAP Extended Enterprise Content Management by OpenText integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for SAP Extended Enterprise Content Management by OpenText

Software Failure Risk Guidance

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for SAP Extended Enterprise Content Management by OpenText

Top Failure Risks for SAP Extended Enterprise Content Management by OpenText

SAP SE News

Partnership

Alibaba Group and SAP Announce Strategic Partnership to Accelerate AI-Powered Digital ...

Alibaba Group and SAP have formed a strategic partnership to accelerate AI-powered digital transformation for enterprises in China. The collaboration will integrate SAPs business applications with Alibaba Clouds AI and cloud infrastructure, enabling joint solutions for intelligent enterprise operations. This partnership targets digital innovation, data-driven decision-making, and scalable cloud deployments for Chinese businesses.

Product

Google Advances Agent2Agent (A2A) Protocol, Gains Microsoft and SAP Backing

SAP is integrating Googles Agent2Agent (A2A) protocol into its AI assistant, Joule, enabling seamless orchestration of AI agents within SAPs enterprise software ecosystem. This move, alongside support from Microsoft and Zoom, advances interoperability and secure, stateless interactions between AI-driven business applications across platforms.

Partnership

SAP and Alibaba Group Partner to Accelerate Cloud Transformation

Alibaba Group has entered a strategic partnership with SAP to accelerate its cloud transformation. Alibaba will adopt SAP Cloud ERP Private, SAP Business Suite, and multiple SAP solutions, including SAP Business AI, SAP Business Technology Platform, SAP Ariba, SAP SuccessFactors, SAP Concur, and SAP Emarsys. The collaboration includes a joint go-to-market strategy to deliver enhanced value for global customers.

Awards

Five-Time Leader in Gartner Integration Platform-as-a-Service Magic Quadrant - SAP News

SAP has been named a Leader in the 2025 Gartner Magic Quadrant for Integration Platform as a Service (iPaaS) for the fifth year in a row. This recognition highlights the SAP Integration Suites strong capabilities in connecting business processes and applications across SAP and non-SAP systems, supporting productivity and unified integration for enterprises.

SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

3999 West Chester Pike, Newtown Square, PA 19073, USA

Employees

10001+

Social

Financials

IPO