Salesforce Data Studio Overview

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Use Cases

Customers recommend Advertisement, Helpdesk Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Salesforce Data Studio.

Other use cases:

  • Tracking & Monitoring Communications
  • Engaging And Following Up
  • Generation Of New Leads
  • Market Research
  • Contract Management
  • Competitive Intelligence
  • Lead Engagement
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Salesforce Data Studio.

Other priorities:

  • Acquire Customers
  • Grow Market Share
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Salesforce Data Studio Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Data Studio works with different mediums / channels such as Offline. Website. On Premises etc.

Salesforce Data Studio's features include Dashboard. and Salesforce Data Studio support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Salesforce Data Studio analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Salesfore is user friendly for the most part and has lots of fritters to say on top of follow ups and prospective business...." Peer review by User

Peer review evidence (same sources as the product rating summary)

"...It's really efficient to have customer data stored all in one place, and we have ours customized to include e-mail marketing and digital advertising links to make reaching out to the contacts in the data base really simple...." Peer review by User
"...Also if you have any questions, the support part can help you, it is excellent...." Peer review by Veronica R, Web Developer
"...Data Studio also provides publishers and other data owners a safe way to provision data to trusted partners...." Peer review by Viswam S, Salesforce Application Development Assoc Manager, Information Technology and Services

Popular Business Setting

for Salesforce Data Studio

Top Industries

  • Information Technology and Services
  • Transportation/Trucking/Railroad
  • Management Consulting

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Salesforce Data Studio is popular in Information Technology And Services, Transportation/Trucking/Railroad, and Management Consulting and is widely used by Mid Market, Large Enterprise, and Small Business.

Salesforce Data Studio Customer wins, Customer success stories, Case studies

What benefits does Salesforce Data Studio offer for Sending & Publishing Communications?

What benefits does Salesforce Data Studio offer for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Salesforce Data Studio solved their business needs. Cuspera uses 151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

Curative - Healthcare - Medium

Salesforce (CRM) Lost A $600, 000 Contract To An In House AI CRM

USA

Curative has replaced its Salesforce CRM system with an in-house AI-powered CRM platform, terminating a $600,000 annual contract. This move highlights a shift towards custom AI solutions as a cost-ef...fective alternative to traditional SaaS CRM offerings. Salesforce cites security and compliance challenges for in-house systems in regulated sectors as potential hurdles.

Read on →
 

Curative - Healthcare - Medium

Curative Ditches $600, 000 Salesforce Contract Says 'AI Changes the Economics of Building ...

Austin, USA

Curative has terminated its $600,000 contract with Salesforce, opting to develop an AI-powered CRM system internally. This move underscores the potential of AI tools to enable faster, cost-effective ...software development tailored to specific business needs. Salesforce warns of the security and compliance challenges associated with internally developed systems, especially in regulated industries like healthcare.

Read on →
 

Siemens - Manufacturing - Very Large

Businesses nearly triple AI agent deployments — Salesforce

Munich, Germany

Salesforce reports a significant increase in AI agent deployments, with businesses nearly tripling their use over the past year. Siemens, a key customer, uses Salesforce's Agentforce platform to auto...mate lead qualification and routing, enhancing efficiency and sales growth. AI agents are increasingly handling complex tasks across industries, driving execution efficiency and improving customer interactions.

Read on →
 

Thames Valley Police and Hampshire & Isle of Wight Constabulary - Government Administration - Large

UK

Salesforce helped Thames Valley Police and Hampshire & Isle of Wight Constabulary launch a self-service portal for victims. Citizens can check case status and message officers directly. The portal le...d to a 15% improvement in CSAT score and £1.4M in cost avoidance. Contact center call volumes dropped by 10%. The solution was built and deployed in just 15 weeks.

 

MIMIT Health - Hospital & Health Care - Small

Chicago, USA

MIMIT Health used Salesforce’s Agentic Enterprise Architecture to unify patient data and automate workflows. They replaced fragmented EHR systems with Agentforce Health, giving care teams a real-time..., complete view of each patient. This led to $1.5 million in annual operational savings, a 15% reduction in inventory costs, and $500,000 less in system maintenance. Providers now spend less time on paperwork and see 40% more patients. Physician burnout dropped to low single digits, and employees save three hours daily.

 

Rare - Non Profit Organization Management - Medium

Arlington, USA

Rare used Salesforce’s unified platform to connect farmer data, fundraising, and grant workflows. The nonprofit replaced manual, disconnected tools with a single CRM, improving data access and automa...ting routine tasks. Teams now anticipate 40% more time for high-impact field work. Centralized data helps Rare expand regenerative farming from 17,500 to 300,000 hectares. Salesforce’s automation and AI features support Rare’s global mission and growth.

lightning

Peers used Salesforce Data Studio for advertisement and helpdesk management

Salesforce Data Studio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.33/5 ★

Read Reviews (9)
Custom Reports

3.73/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.33/5 ★

Read Reviews (9)
Custom Reports

3.73/5 ★

Read Reviews (10)

Software Failure Risk Guidance

?

for Salesforce Data Studio

Top Failure Risks for Salesforce Data Studio

Salesforce, Inc. News

Product

Salesforce aims to be your enterprise AI harness, touts AIforce

Salesforce introduces AIforce, an enterprise AI harness designed to integrate data and workflows with AI agents without additional integrations. AIforce aims to unify Salesforce's platform layers, including data, applications, and semantics, enhancing enterprise transformation. The platform features zero data retention and packaged agents for industry-specific tasks.

Partnership

Salesforce and Anthropic Announce Claudeforce: The #1 AI Meets the #1 AI CRM

Salesforce and Anthropic have launched Claudeforce, a strategic partnership that integrates Claude's AI reasoning with Salesforce's enterprise platform. This collaboration introduces Salesforce in Claude, a plugin with 37 prebuilt sales skills, enhancing sales automation and enterprise data integration. The partnership also embeds Claude into Salesforce and Slack, aiming to transform enterprise AI applications and productivity.

Product

Salesforce Quarterly Highlights: FY27 Q2 Product Releases and Corporate Announcements

Salesforce announced several product releases and enhancements in its FY27 Q2 update. Key updates include the launch of Agentic Advisor, Agentforce Commerce, and Agentforce Help Agent, which leverage AI to enhance customer service and commerce capabilities. Additionally, Salesforce introduced new MCP servers for better integration with Slackbot, enhancing CRM functionalities within Slack. These innovations aim to improve customer engagement and operational efficiency across various platforms.

Awards

Salesforce Named a Leader in IDC MarketScape: Worldwide Software Platforms for National Civilian Government AI-Enabled Case Management

Salesforce has been named a Leader in the 2026 IDC MarketScape for Worldwide Software Platforms for National Civilian Government AI-Enabled Case Management. The recognition highlights Salesforce's strengths in mission-specific case management templates, AI investments, and global compliance. This accolade underscores Salesforce's role in enhancing government agencies' efficiency and responsiveness through AI-driven solutions.

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO