Salesforce Data Studio Overview

Salesforce Marketing Cloud helps win customers, improve engagement, and grow revenue. Explore comprehensive marketing software solutions with Salesforce.

Use Cases

Customers recommend Advertisement, Helpdesk Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Salesforce Data Studio.

Other use cases:

  • Tracking & Monitoring Communications
  • Engaging And Following Up
  • Generation Of New Leads
  • Market Research
  • Contract Management
  • Competitive Intelligence
  • Lead Engagement
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Salesforce Data Studio.

Other priorities:

  • Acquire Customers
  • Grow Market Share
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
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Salesforce Data Studio Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Data Studio works with different mediums / channels such as Offline. Website. On Premises etc.

Salesforce Data Studio's features include Dashboard. and Salesforce Data Studio support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Salesforce Data Studio analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I also use Sales Force to keep track of calls I make and notes related to Collections...." Peer review by Anna M, Billing Specialist

Peer review evidence (same sources as the product rating summary)

"...I recommend that marketing, advertising, and even sales teams make use of Salesforce Data Studio if they would like to increase their revenue faster and more seamlessly...." Peer review by Kimberly B, Underwriter I, Insurance
"...Also if you have any questions, the support part can help you, it is excellent...." Peer review by Veronica R, Web Developer
"...Salesforce Data Studio is a data sharing platform where marketers, brands, and publishers can expand their reach, discover new audiences, and supercharge their DMP. ..." A Beginner s Guide to Salesforce Trailhead: Marketing Cloud Advertising and Data Products

Popular Business Setting

for Salesforce Data Studio

Top Industries

  • Information Technology and Services
  • Transportation/Trucking/Railroad
  • Management Consulting

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Salesforce Data Studio is popular in Information Technology And Services, Transportation/Trucking/Railroad, and Management Consulting and is widely used by Mid Market, Large Enterprise, and Small Business.

Salesforce Data Studio Customer wins, Customer success stories, Case studies

How does Salesforce Data Studio facilitate Sending & Publishing Communications?

How does Salesforce Data Studio address your Engaging And Following Up Challenges?

11 buyers and buying teams have used Cuspera to assess how well Salesforce Data Studio solved their business needs. Cuspera uses 151 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

CVS Health to Deliver Faster, More Personalized Call Center Care for Millions of Members with Salesforces Agentforce Health

Salesforce and CVS Health have expanded their collaboration to enhance call center operations using Salesforce's Agentforce Health solution. This partnership aims to streamline interactions for CVS H...ealth's Aetna and CVS Caremark businesses by integrating AI agents to provide real-time insights. The platform will enable personalized and efficient member care, marking Salesforce's largest Agentforce deal in regulated industries.

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Salesforce touts big deals as it tries to tamp down SaaS-pocalypse fears

Salesforce highlights significant customer deals to alleviate concerns about potential SaaS industry downturns.

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Salesforce's Air Force Deal Tests Agentforce's Role In Secure Government AI

Salesforce secured a $72 million contract with the U.S. Air Force, part of a $5.6 billion Department of Defense deal, to integrate its Agentforce AI platform for personnel and workflow management. Th...is marks Salesforce's largest federal contract, enhancing its presence in secure government cloud environments. The deal could boost Salesforce's position in AI-driven government solutions, potentially leading to more defense and civilian contracts.

Read on →
 

Los Angeles County Public Defender - Legal Services - Large

Los Angeles, USA

Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with 1,2...00 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.

 

Heathrow Airport - Hospitality - Large

London, UK

Heathrow Airport used Salesforce Agentforce to deliver faster, more personalized support for 83 million passengers each year. The airport improved digital contact efficiency by 40% and reduced chat e...xchanges by over 50%. Hallie, their AI agent, now resolves 90% of chats without live agent transfer. Commerce Cloud drove a 30% increase in digital revenue over four years. Marketing Cloud achieved a 49% open rate for customer emails, boosting engagement and purchase values.

 

Formula 1 - Entertainment - Large

London, UK

Agentforce helped Formula 1 cut service response times by 80%. F1 unified over 100 data sources to create detailed fan profiles. Service reps now resolve issues faster and deliver more personalized s...upport. Marketing Cloud and AI-driven content boosted click-through rates by 22%. Fan satisfaction rose 8% year over year, reaching 90%. Tableau enabled F1 to secure new partnerships with actionable audience insights.

lightning

Peers used Salesforce Data Studio for advertisement and helpdesk management

Salesforce Data Studio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.33/5

Read Reviews (9)
Custom Reports

3.73/5

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.33/5

Read Reviews (9)
Custom Reports

3.73/5

Read Reviews (10)

Software Failure Risk Guidance

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for Salesforce Data Studio

Top Failure Risks for Salesforce Data Studio

Salesforce, Inc. News

Financial

Salesforce Beats Q1 but Soft Q2 Guide Spooks SaaS Bulls

Salesforce exceeded Q1 FY27 revenue and EPS expectations but issued a lower-than-expected Q2 revenue forecast, causing investor concern over AI's impact on traditional SaaS models. The company is focusing on its Agentforce platform to balance per-seat license sales with AI-driven solutions.

Product

How We Use Data Detect to Secure the Heart of Salesforce

Salesforce uses its own product, Shield: Data Detect, to secure its internal systems by automating the discovery of sensitive data across billions of records. This internal testing, known as the "Customer Zero" approach, has led to improvements in product stability, user experience, and future roadmap features, enhancing the security and compliance of Salesforce's enterprise platform.

Financial

Salesforce revenue forecast disappoints amid AI disruption fears

Salesforce's revenue forecast for the second quarter falls below Wall Street estimates, raising concerns about AI-driven disruption to traditional software demand. Despite a strong first quarter with $11.13 billion in revenue and 98 new deals, the company faces investor apprehension over AI tools potentially impacting enterprise software demand.

Financial

Salesforce Delivers Record First Quarter Fiscal 2027 Results

Salesforce reported record first-quarter fiscal 2027 results, with revenue reaching $11.1 billion, a 13% year-over-year increase. The company highlighted significant growth in its Agentforce and Data 360 offerings, with annual recurring revenue hitting $3.4 billion. Salesforce also announced a $25 billion accelerated share repurchase program. The company remains optimistic about organic revenue growth in the second half of FY27.

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO