SABIO is a Knowledge Management Software. SABIO offers customer service organizations a single and centralized platform from which to manage complex information. It caters to multiple segments including customer service, sales, marketing, field services, human resources and IT.
SABIO uses smart algorithms to learn from user interactions. Search results are ranked on the basis of relevance, accuracy, tags and popularity. Users can use filters to customize searches.
SABIO lets users track the history and validity of content and update before expiry. Users can be notified of content changes through push notifications.
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well SABIO solves your Knowledge Management needs.
Peer and Expert Opinions
Read Peer and Expert Experience for Business Use Cases
BUSINESS USE CASE
"...It s everthing you need if you are looking for a Knowledge Management for your Customer Service or other Team...."
Peer review by Lukas R, Innovationsmanagement, Wholesale
creating knowledge base
Sematell automates inbound and outbound customer communications to manage the increasing number of emails, letters, faxes and SMS messages in your contact center...."
sending & publishing communications
"...By building up a self service portal with SABIO (we have integrated SABIO into our website) we increased customer satisfaction by 15% and realized a contact deflection of about 20%...."
Peer review by Administrator
measuring customer satisfaction
+12 more business use cases
Our AI advisor, Wyz, harnessed 587 insights from peers and experts to help you assess how these SABIO use cases fit your Knowledge Management needs.
Popular Business Setting
- Consumer Services
- Small Business
- Mid Market
IT and Other Capabilities
Top Failure Risks for SABIO