Now Interact Overview
Here’s the scoop on Now Interact! We've gathered over 164 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if Now Interact is right for your needs? Our Cuspera AI engine can evaluate how Now Interact fits your specific business needs, industry, and context. Get your personalized assessment report today.
Now Interact supports business activities such as:
- Contact List Management
- Engagement Management
- Helpdesk Management
- Measuring Customer Satisfaction
- Channel Management
Now Interact can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement, Build Brand Awareness, etc. It can help manage these activities if you use Phone Calls Chat Website etc. for these needs. As a solution, Now Interact's capabilities include Personalization, and Predictive Intelligence.
Reviews
"...Manage contact center capacity by providing personalized support solutions at every stage of the sales process. ..." A more intelligent customer experience
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Now Interact solved their business needs. Cuspera uses 164 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Now Interact.
Use Cases
Peers recommend Contact List Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Now Interact.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Contact List Management with Phone Calls, Chat and Website |
4.18/5 ★ |
"...Manage contact center capacity by providing personalized support solutions at every stage of the sales process. ..." A more intelligent customer experience |
| Engagement Management |
4.40/5 ★ |
"...Only engage with visitors that need support, minimize unwanted interactions, reduce cost-to-serve and improve CX. ..." A more intelligent customer experience |
| engaging and following up |
4.28/5 ★ |
"...Only engage with visitors that need support, minimize unwanted interactions, reduce cost-to-serve and improve CX. ..." A more intelligent customer experience |
| Helpdesk Management with Phone Calls, Website and Chat |
3.99/5 ★ |
"...Every website visitor, contact center call, and customer service chat can now be leveraged to convert more, sell more, and satisfy your customers. ..." Make your Customers Happy |
| PEER EXPERIENCES | |
|---|---|
| Contact List Management with Phone Calls, Chat and Website |
4.18/5 ★ |
"...Manage contact center capacity by providing personalized support solutions at every stage of the sales process. ..." A more intelligent customer experience |
|
| Engagement Management |
4.40/5 ★ |
"...Only engage with visitors that need support, minimize unwanted interactions, reduce cost-to-serve and improve CX. ..." A more intelligent customer experience |
|
| engaging and following up |
4.40/5 ★ |
| Helpdesk Management with Phone Calls, Website and Chat |
3.99/5 ★ |
"...Every website visitor, contact center call, and customer service chat can now be leveraged to convert more, sell more, and satisfy your customers. ..." Make your Customers Happy |
|
10+ more Business Use Cases
Our AI advisor, Wyz, harnessed 164 insights from peers and experts to help you assess how these Now Interact use cases fit your business needs.
Peers used Now Interact to Increase sales & revenue and Enhance customer relationships
Now Interact Alternatives
Peer and Expert Opinion on Features
for Now Interact
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (15) |
| Predictive intelligence | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (15) |
| Predictive intelligence | Read Reviews (7) |
IT and Other Capabilities
for Now Interact
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (27) |
| Chat Support | Read Reviews (8) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (27) |
| Chat Support | Read Reviews (8) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (35) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (35) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (12) |
Software Failure Risk Guidance
?for Now Interact
Top Failure Risks for Now Interact
Vendor Profile Details
Company Name
Now Interact
Company Website
https://www.nowinteract.com/HQ Location
Stockholm
Employees
11-50
Social
Financials
SERIES A
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