Product and Vendor News

Product Business Settings

Yonyx is popular in Real Estate, Consumer Goods, and Computer Software industries and is widely used by Large Enterprise, Enterprise, and Mid Market.

Yonyx Product Overview

Yonyx creates interactive decision trees to guide call center agents and self-service customers. First call resolution and revenue are improved.

How satisfied the customers are with Yonyx use-cases

Reviews

"...Easy inclusion of links, graphics, and videos Useful analytics Easy to share, publish, and edit Fosters a more consistent customer support experience..." Peer review by Verified Reviewer, Electrical/Electronic Manufacturing, 10,001+ employees, Manufacturing

Yonyx Customer Insights, Testimonials and Case Studies

lightning

Peers used Yonyx for helpdesk management and knowledge management

Yonyx Competitors

Yonyx Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.26/5 ★

Read Reviews (14)
Custom Reports

3.48/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.26/5 ★

Read Reviews (14)
Custom Reports

3.48/5 ★

Read Reviews (30)

Software Failure Risk Guidance

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for Yonyx

Overall Risk Meter

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Top Failure Risks for Yonyx

Yonyx Inc. News

Product
 

Javascript API Reference - Yonyx

Yonyx introduces a JavaScript API to facilitate interaction between its Embedded Yonyx platform and container websites. This API supports various messaging functionalities, enabling seamless communication and data exchange. It is designed for integration with container websites, allowing businesses to embed Yonyx's interactive decision trees and enhance user engagement through guided interactions.

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Product
 

Single Sign On (SSO) Integration with Yonyx - Yonyx

Yonyx now supports Single Sign On (SSO) integration via the SAML2.0 protocol, allowing seamless user authentication and authorization. This integration enables organizations to manage user access to Yonyx's Interactive Decision Tree Platform through their existing identity providers, enhancing security and efficiency.

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Product
 

Yonyx REST API Reference v3 - Yonyx

Yonyx has released its REST API v3, offering enhanced features for developers. The API provides resources for managing incidents, guides, users, and lines of business. Key improvements include rate limiting, error handling, and support for deprecated versions. This update aims to streamline integration and improve user experience for developers utilizing Yonyx's interactive decision tree platform.

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Yonyx Inc. Profile

Company Name

Yonyx Inc.

Company Website

https://corp.yonyx.com/

HQ Location

640 W California Ave, Sunnyvale, California 94086, US

Employees

01-10

Social

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Financials

PRIVATE