ReviewPro Reputation: Use-Cases, Insights and Reviews | 2026 Cuspera

Shiji achieved a significant milestone by installing its 400th Infrasys POS system at the Hyatt Regency Greenville, marking a major step in its collaboration with Hyatt. This installation includes a ...comprehensive digital ecosystem featuring Infrasys POS, Stellaris Digital Dine, and Infrasys POS Move, enhancing guest experience and operational efficiency across Hyatt's food and beverage services.
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Shangri-La The Marina, Cairns, a luxury hotel in Australia, has implemented Shiji's Infrasys POS to enhance guest experiences. The cloud-based system improves operational efficiency, enabling faster ...ordering, real-time updates, and seamless communication across dining venues. This deployment aims to elevate service standards and guest satisfaction, showcasing the power of Shiji's technology in luxury hospitality.
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Whitbread PLC used Iceportal Content to improve how it shares images and information with travel partners. Before, Whitbread had trouble reaching new distributors and managing content. With Iceportal... Content, they automated content sharing and made their process faster. This helped Whitbread connect with more distributors and reach new markets. The company now manages content for over 900 properties more easily and keeps information up to date across all channels.
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Shiji helped Sudima Hotels replace legacy systems with an integrated platform. Sudima automated payment processing and reservation management using Daylight PMS, Astral Payments, and Stellaris Digita...l. Staff saved 1–2 hours daily per property through automated reconciliation. System performance improved by 30–40% and downtime dropped to near zero. Digital check-in reached a 17.9% completion rate, freeing up front desk staff for guest service. Payment workflows became fully PCI DSS-compliant, boosting guest trust and audit readiness.
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INSETE used Reviewpro Reputation to improve Greek tourism. Before, Greece relied on anecdotal feedback. Now, INSETE uses real-time guest sentiment data and benchmarking. Greece achieved 87% guest sat...isfaction in 2024. Hotels track feedback on cleanliness, service, and value. This data helps hotels act fast and train teams. INSETE’s approach makes Greece a leader in Mediterranean hospitality.
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Shiji's Infrasys Cloud POS helped Travel Charme Strandhotel Bansin in Germany modernize its food and beverage operations. The hotel faced slow, outdated systems that wasted staff time and made menu c...hanges difficult. With Infrasys, setup was fast and easy, even during peak season. Staff now save time, can update menus quickly, and find the system simple to use. Positive guest service mentions rose by 8.2 points, waiter mentions by 10 points, and order mentions by 6.4 points. The hotel team values the system's reliability, flexibility, and clear analytics.
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