RecordSure Overview

This is a summary of the comprehensive capabilities and benefits of RecordSure based on over 953 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

RecordSure, Grouparoo, NGDATA, Tealium Audiencestream CDP, Mapp Intelligence, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if RecordSure is right for your needs? Our Cuspera AI engine can evaluate how RecordSure fits your specific business needs, industry, and context. Get your personalized assessment report today.

RecordSure supports business activities such as:

  • Engagement Management
  • Call Recording
  • Workflow Management
  • Content Sharing
  • Contacts History

RecordSure can help you with many business goals, such as Manage Risk, Acquire Customers, Enhance Customer Relationships, Scale Best Practices, Increase Sales & Revenue, etc. It can help manage these activities if you use Phone Calls Video Offline etc. for these needs. As a solution, RecordSure's capabilities include Recording.

Reviews

"...Our comprehensive guide for mortgage teams seeking to harness data from customer interactions at scale. ..." Analytics and automation tools for mortgage teams

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well RecordSure solved their Customer Data Platform needs. Cuspera uses 953 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Business Priorities

Manage Risk and Acquire Customers are the most popular business priorities peers achieved using RecordSure.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Call Recording , Workflow Management , as the business use cases that they have been most satisfied while using RecordSure.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.84/5 ★

Read Reviews (50)

"...Our comprehensive guide for mortgage teams seeking to harness data from customer interactions at scale. ..." Analytics and automation tools for mortgage teams
engaging and following up

4.63/5 ★

Read Reviews (11)

"...Every day regulated organisations engage with their customers across multiple communication channels...."
engaging with scheduling & cadence

3.30/5 ★

Read Reviews (1)

"...However, for PBRs where data is being routinely ingested into the system on a daily or weekly basis, or for ongoing / business-as-usual reviews, batch-data exchanges can incur manual effort and may not suit the review cadence required...."
Call Recording with Phone Calls, Video, Offline and Point Of Sale

4.40/5 ★

Read Reviews (14)

"...In our experience, customers are usually happy to have meetings and phone calls recorded, especially when the reasons for it are properly explained...." Extract facts and rich data from conversations
Workflow Management

4.16/5 ★

Read Reviews (8)

"...Our Docs product suite has been designed to tackle challenges throughout documentation review workflows...." Automated document analytics and review
PEER EXPERIENCES
Engagement Management

4.84/5 ★

Read Reviews (50)

"...Our comprehensive guide for mortgage teams seeking to harness data from customer interactions at scale. ..." Analytics and automation tools for mortgage teams
engaging and following up

4.84/5 ★

Read Reviews (11)

engaging with scheduling & cadence

4.84/5 ★

Read Reviews (1)

Call Recording with Phone Calls, Video, Offline and Point Of Sale

4.40/5 ★

Read Reviews (14)

"...In our experience, customers are usually happy to have meetings and phone calls recorded, especially when the reasons for it are properly explained...." Extract facts and rich data from conversations
Workflow Management

4.16/5 ★

Read Reviews (8)

"...Our Docs product suite has been designed to tackle challenges throughout documentation review workflows...." Automated document analytics and review

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 953 insights from peers and experts to help you assess how these RecordSure use cases fit your Customer Data Platform needs.

Based on peer insights

Cuspera recommends RecordSure for

Use Cases Engagement Management , Call Recording , Workflow Management
Medium Phone Calls, Video, Offline
Features Recording
Business Priorities Manage Risk, Acquire Customers, Enhance Customer Relationships

Frequently Asked Questions(FAQ)

for RecordSure

What is RecordSure used for?

RecordSure is a Customer Data Platform Software mainly used by its customers to Manage Risk and Acquire Customers by Engagement Management, Call Recording and Workflow Management .

What are RecordSure alternatives?

Grouparoo, NGDATA, Tealium Audiencestream CDP and Mapp Intelligence are popular alternatives for RecordSure.

Where is RecordSure located?

RecordSure is headquartered at 10 Lower Thames St, London EC3R 6AF, United Kingdom.
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Peers used RecordSure to Manage risk and Acquire customers

Peer and Expert Opinion on Features

for RecordSure

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.17/5 ★

Read Reviews (116)
FEATURES RATINGS AND REVIEWS
Recording

4.17/5 ★

Read Reviews (116)

IT and Other Capabilities

for RecordSure

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.15/5 ★

Read Reviews (127)
Data Import

4.13/5 ★

Read Reviews (148)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.15/5 ★

Read Reviews (127)
Data Import

4.13/5 ★

Read Reviews (148)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.00/5 ★

Read Reviews (31)
Phone Support

3.51/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.00/5 ★

Read Reviews (31)
Phone Support

3.51/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (36)
Analytics

4.20/5 ★

Read Reviews (98)
Custom Reports

4.15/5 ★

Read Reviews (98)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (36)
Analytics

4.20/5 ★

Read Reviews (98)
Custom Reports

4.15/5 ★

Read Reviews (98)

Software Failure Risk Guidance

?

for RecordSure

Overall Risk Meter

Low Medium High

Top Failure Risks for RecordSure

Vendor Profile Details

Company Name

RecordSure

Company Website

https://recordsure.com/

HQ Location

10 Lower Thames St, London EC3R 6AF, United Kingdom

Employees

11-50

Social

Financials

PRIVATE