RecordSure Overview

Recordsure's ReviewAI provides advanced speech and document analytics tailored for regulated industries. It delivers 100% oversight, enabling firms to efficiently monitor and evidence outcomes. This tool is particularly beneficial for financial services, government, and utilities sectors, where compliance and accurate record-keeping are critical. ReviewAI ensures no conversation is missed, capturing and analyzing interactions to improve review effectiveness without escalating costs. By leveraging AI-driven RegTech, it supports thematic reviews, remediation, and everyday monitoring, acting as an extension of your compliance team. This solution is built on industry-leading expertise, ensuring it speaks the language of your sector and integrates seamlessly into existing processes.

Use Cases

Customers recommend Engagement Management, Call Recording, Workflow Management, as the business use cases that they have been most satisfied with while using RecordSure.

Other use cases:

  • Content Sharing
  • Contacts History
  • Generation Of New Leads
  • Communication Management
  • Searching For Content
  • Customer Case Management
  • Sales Review & Feedback
See all use cases See less use cases

Business Priorities

Manage Risk and Acquire Customers are the most popular business priorities that customers and associates have achieved using RecordSure.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Efficiency
See all business priorities See less business priorities

RecordSure Use-Cases and Business Priorities: Customer Satisfaction Data

RecordSure works with different mediums / channels such as Phone Calls. Video. Offline etc.

RecordSure's features include Recording. and RecordSure support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also RecordSure analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Recordsure builds pioneering tools that can gather data from all customer interactions, automatically interpret the information in much the same way a human reviewer would, then leverage commercially valuable insights and significant cases for follow-up action...." Peer review

RecordSure, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Recordsure’s ReviewAI speech and document analytics enable 100% oversight and efficient monitoring. Firms benefit from comprehensive evidencing of outcomes.

Comprehensive Insights on RecordSure Use Cases

How does RecordSure address your Engagement Management Challenges?

Why is RecordSure the best choice for Call Recording?

How can RecordSure optimize your Workflow Management Workflow?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well RecordSure solved their Customer Data Platform needs. Cuspera uses 953 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Case Studies

Management Consulting

CASE STUDY ‘Big 4’ Consultancy Firm – Australia

ReviewAI helped a 'Big 4' consultancy firm in Australia review 64,000 cases for a major remediation project. The firm needed to assess 45 million documents in one year and provide strong evidence for... regulators. ReviewAI's document analysis module classified and dated documents, promoted key information, and created evidence packs. The solution achieved a 95% classification success rate, reduced handling time by 50%, and ignored about 95% of irrelevant documents. It supported 520 users and integrated with existing workflow tools.

Management Consulting

CASE STUDY UK consultancy firm (Managed Services)

Recordsure CaseReviewAI helped a UK consultancy firm scale up its managed services for wealth advice reviews. The firm wanted to boost efficiency by 20-25% without losing quality. Recordsure deployed... workflow, AI, and BI/MI tools. This led to over 50% efficiency gains, a 92% success rate in classification and dating, and a 50% reduction in file review time. The solution improved review quality and provided valuable trend analysis for the firm's clients.

Video

Recordsure ReviewAI - How does it work?

Video Thumbnail

Frequently Asked Questions(FAQ)

for RecordSure

What is RecordSure used for?

RecordSure is a Customer Data Platform Software mainly used by its customers to Manage Risk and Acquire Customers by Engagement Management, Call Recording and Workflow Management .

What are RecordSure alternatives?

Hyland Governance, Openprise RevOps Performance Platform, MParticle and Tealium are popular alternatives for RecordSure.

Where is RecordSure located?

RecordSure is headquartered at 10 Lower Thames St, London EC3R 6AF, United Kingdom.
lightning

Peers used RecordSure for engagement management and call recording

RecordSure Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.17/5

Read Reviews (36)
Analytics

4.20/5

Read Reviews (98)
Custom Reports

4.15/5

Read Reviews (98)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.17/5

Read Reviews (36)
Analytics

4.20/5

Read Reviews (98)
Custom Reports

4.15/5

Read Reviews (98)

Software Failure Risk Guidance

?

for RecordSure

Overall Risk Meter

Low Medium High

Top Failure Risks for RecordSure

Record Sure Limited News

Product

Recordsure AI now available in the Microsoft Azure Marketplace

Recordsure AI is now available in the Microsoft Azure Marketplace, enhancing its accessibility and integration capabilities for users.

Product

Recordsure launches free AI meeting notes - BusinessCloud

Recordsure offers free AI-powered meeting notes to help businesses.

Recordsure partners with Iress to deliver a unique AI solution for financial services businesses

Recordsure partners with Iress to deliver a unique AI solution and advance financial services businesses’ performance and outcomes We’re excited to announce our new collaboration with Iress, a technology company providing software to the financial services industry in the UK, Europe, Asia-Pacific, North America and Africa. This exciting collaboration between Recordsure and Iress offers smarter […]

The post Recordsure partners with Iress to deliver a unique AI solution for financial services businesses appeared first on Recordsure.

Motor insurance firms are advised to utilise their data to better demonstrate customer outcomes

The FCA recently released new findings into its review of how motor insurance firms handle claims for valuing stolen or written off vehicles. The survey, which comprised 12 firms, targeted organisations that collectively make up around 70% of the market to give a clearer picture of good—and not so good—practice. This includes commentary on how […]

The post Motor insurance firms are advised to utilise their data to better demonstrate customer outcomes appeared first on Recordsure.

Record Sure Limited Profile

Company Name

Record Sure Limited

Company Website

//recordsure.com

HQ Location

10 Lower Thames St, London EC3R 6AF, United Kingdom

Employees

11-50

Social

Financials

PRIVATE