Customer stories

Product Business Settings

QuestionPro Communities is popular in Information Technology And Services industry and is widely used by Small Business, Mid Market.

Integrations

Channel Partner Management
Marketing Automation
Email Marketing

QuestionPro Communities Product Overview

QuestionPro Communities enables the creation of engaging online research communities for real-time, accurate insights. Businesses can make informed decisions using this robust community software platform.

How satisfied the customers are with QuestionPro Communities use-cases

Reviews

"...QuestionPro CX analyzes textual feedback of your customers and gain insights from the qualitative data...." Peer review

QuestionPro Communities Customer Insights, Testimonials and Case Studies

National Health Insurance Bahamas - Insurance

QuestionPro helped National Health Insurance Bahamas collect feedback using online surveys. NHI wanted to reduce waiting times and improve care quality. They used QuestionPro to track satisfaction an...d monitor healthcare facilities. The platform supported universal health coverage and improved healthcare quality. Other national organizations adopted the standards tracked by NHI.

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Potbelly - Restaurants

QuestionPro panel management software helped Potbelly grow its customer panel and improve research. Potbelly used the platform to listen to customers and build a strong community. The software was ea...sy to use and quick to set up. Potbelly valued the consulting and education hours included. The marketing insights team praised QuestionPro for great customer service and support.

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Google - Internet

QuestionPro helped Google run a national student survey about campus email. Google faced problems with collecting and analyzing data from thousands of schools. QuestionPro used dynamic lookup tables ...to make it easy for students to select their school. Their reporting tools let Google compare results by state and school. The customized Spotlight Report showed students how their answers compared to others at their school. This made the survey fun and gave Google useful insights.

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The Talent Strategy Group - Management Consulting

QuestionPro Workforce helped The Talent Strategy Group move their OPTM360 feedback tool from Qualtrics. TSG needed a customizable, scalable, and affordable platform for their global clients. Question...Pro enabled a smooth migration, custom survey creation, and personalized branding. TSG transitioned their multinational client base without business interruption. The partnership improved survey delivery and client experience for TSG.

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Madhi Foundation - Non Profit Organization Management

QuestionPro helped Madhi Foundation collect and analyze data for education programs in Tamil Nadu. The team used online and phone surveys to reach teachers, officials, and parents. QuestionPro's plat...form reduced data collection and analysis time by 3-4 days. The number of clicks in surveys dropped by 20% with better question types. The team saved 2-3 days by reusing survey templates. The solution was user-friendly and efficient for their needs.

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Madhi Foundation - Non Profit Organization Management

QuestionPro helped Madhi Foundation collect and analyze education data in Tamil Nadu. The non-profit used QuestionPro surveys to reach teachers, officials, and parents, even in areas with poor intern...et. They cut data collection and analysis time by 3-4 days. The number of clicks per survey dropped by 20%. They saved 2-3 days creating surveys by reusing templates. The platform's user-friendly design and question variety improved their process.

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What's new in the QuestionPro Research Suite

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Peers used QuestionPro Communities for engagement management and customer feedback management

QuestionPro Communities Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.72/5

Read Reviews (28)
Custom Reports

4.68/5

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.72/5

Read Reviews (28)
Custom Reports

4.68/5

Read Reviews (22)

QuestionPro Communities Integrations

QuestionPro Communities integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for QuestionPro Communities

Top Failure Risks for QuestionPro Communities

QuestionPro Survey Software News

Product
 

Introducing Journey Layers Reducing clutter to increase understanding

QuestionPro introduces Journey Layers, a new feature in its journey mapping tool that simplifies complex customer experience maps. This feature allows CX professionals to focus on specific phases and lanes, enhancing clarity and collaboration across teams. The layered approach supports better design and understanding of customer journeys, aligning with the reExperience model.

Product
 

QuestionPro LiveCast brings real-time video feedback to market research surveys

QuestionPro introduces LiveCast, a new feature that integrates real-time video feedback into surveys, enhancing qualitative insights. Available from February 6, 2026, LiveCast allows respondents to record video responses, which are then analyzed using AI for sentiment and emotional signals. This innovation aims to provide richer context and faster insights without disrupting existing workflows.

Product
 

QuestionPro Achieves ISO 42001 Certification, Strengthening Commitment to Ethical and Responsible AI Management - GlobeNewswire

QuestionPro has achieved the ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System, emphasizing its commitment to ethical AI management. This certification ensures that QuestionPro's AI systems are designed and managed with fairness, transparency, and security. The certification process included a comprehensive audit by SIS Certifications Pvt. Ltd., reinforcing QuestionPro's position as a leader in responsible research technology.

Product
 

Share Dashboards with Custom Groups in QuestionPro EX Portal

QuestionPro has introduced a new feature in its Employee Experience Platform called Custom Groups Dashboard Sharing. This enhancement allows users to share dashboards with specific employee groups based on attributes like department, location, and role, improving data governance and user experience. The feature aims to provide targeted access to insights, enhancing data security and streamlining administration.

QuestionPro Survey Software Profile

Company Name

QuestionPro Survey Software

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Financials

PRIVATE