QuestionPro Communities Overview

QuestionPro Communities enables the creation of engaging online research communities for real-time, accurate insights. Businesses can make informed decisions using this robust community software platform.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Offer Management, as the business use cases that they have been most satisfied with while using QuestionPro Communities.

Other use cases:

  • Loyalty Management
  • Lead Qualification: Demographic
  • Contact List Management
  • Lead Engagement
  • Segmentation And Targeting
  • Competitive Intelligence
  • Communication Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using QuestionPro Communities.

Other priorities:

See all business priorities See less business priorities

QuestionPro Communities Use-Cases and Business Priorities: Customer Satisfaction Data

QuestionPro Communities works with different mediums / channels such as User Generated Content. Blogs. and Chat.

QuestionPro Communities's features include Feedback Surveys, and Gamification. and QuestionPro Communities support capabilities include Chat Support, 24/7 Support, Email Support, etc. also QuestionPro Communities analytics capabilities include Analytics, and Custom Reports.

Reviews

"...QuestionPro CX analyzes textual feedback of your customers and gain insights from the qualitative data...." Peer review

QuestionPro Communities, belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for QuestionPro Communities

Top Industries

  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market

QuestionPro Communities is popular in Information Technology And Services, and is widely used by Small Business, and Mid Market,

Comprehensive Insights on QuestionPro Communities Use Cases

How efficiently Does QuestionPro Communities manage your Engagement Management?

What benefits does QuestionPro Communities offer for Customer Feedback Management?

10 buyers and buying teams have used Cuspera to assess how well QuestionPro Communities solved their Community Management needs. Cuspera uses 173 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Case Studies

Human Resources

CASE STUDY Adecco Group

QuestionPro helped Adecco Group run global HR surveys. Adecco used QuestionPro to reach over 400,000 clients and employees in 15 languages. The platform made it easy to segment audiences and collect ...feedback. Adecco identified strengths, weaknesses, and brand position. They now run surveys twice a year to improve service and retention.

Read more →
Entertainment

CASE STUDY Dubai Parks and Resorts

QuestionPro helped Dubai Parks and Resorts bring their customer research in-house. The company faced high costs and data security issues with outsourced research. Using QuestionPro, they reduced rese...arch costs by 75%. Survey responses increased by up to 7%. They achieved 100% data protection and improved reporting. This led to a 33% increase in customer visits in nine months.

Read more →
Information Technology and Services

CASE STUDY Digital Hands

QuestionPro helped Digital Hands integrate customer satisfaction surveys with Salesforce.com. Digital Hands wanted to send follow-up surveys after support calls and get real-time alerts for low satis...faction scores. Using QuestionPro's Salesforce integration, they automated survey delivery and created custom alerts. Management now has a dashboard to track satisfaction scores for each support rep. The solution made it easy and affordable to monitor customer feedback and improve service quality.

Read more →
Education

CASE STUDY Muscat University

QuestionPro helped Muscat University improve student experience with better course evaluations. The university faced low response rates and slow, manual processes. QuestionPro made surveys easy to us...e and increased response rates. The platform gave better data accuracy and strong analytics. Muscat University used these insights to improve curriculum and student satisfaction. The evaluation process became faster and more efficient.

Read more →
Human Resources

CASE STUDY CareerBuilder (Personified division)

QuestionPro helped CareerBuilder launch the Applicant Experience Survey. This tool surveys job applicants after they interact with recruiting ads and again after interviews. The system tracks feedbac...k in real time and gives companies insights into their hiring process. CareerBuilder saw 1.7 million completed surveys and a 75% increase in intelligence revenue. Over 3,500 companies now use these insights in 10 countries and multiple languages.

Read more →
Financial Services

CASE STUDY U.S. Bancorp

QuestionPro survey software helped U.S. Bancorp's Corporate Procurement team collect feedback from internal customers. The team needed a simple way to measure satisfaction and participation. They cho...se QuestionPro for its hosted solution and easy setup. After testing, they used it to run ongoing surveys. The tool gave them valuable insights into customer satisfaction and service perception.

Read more →

Video

What's new in the QuestionPro Research Suite

Video Thumbnail
lightning

Peers used QuestionPro Communities for engagement management and customer feedback management

QuestionPro Communities Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.72/5 ★

Read Reviews (28)
Custom Reports

4.68/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.72/5 ★

Read Reviews (28)
Custom Reports

4.68/5 ★

Read Reviews (22)

QuestionPro Communities Integrations

QuestionPro Communities integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.34/5 ★

Read Reviews (9)
Data Export

3.90/5 ★

Read Reviews (3)

Aweber

4.24 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Caspio

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

PartnerStack

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for QuestionPro Communities

Top Failure Risks for QuestionPro Communities

QuestionPro Survey Software News

Product

Share Dashboards with Custom Groups in QuestionPro EX Portal

QuestionPro has introduced a new feature in its Employee Experience Platform called Custom Groups Dashboard Sharing. This enhancement allows users to share dashboards with specific employee groups based on attributes like department, location, and role, improving data governance and user experience. The feature aims to provide targeted access to insights, enhancing data security and streamlining administration.

Read more →
Product

QuestionPro Launches Partnerships Ecosystem to Transform Research ...

QuestionPro has launched the QuestionPro Partnerships Ecosystem, a platform uniting research, consulting, and AI partners to enhance research capabilities. This ecosystem offers faster, smarter, and deeper insights, democratizing access to advanced tools for businesses globally. It aims to foster collaboration and is available worldwide, with special offers for early adopters.

Read more →
Product

QuestionPro Launches Partnerships Ecosystem to Transform Research Industry

QuestionPro has launched the QuestionPro Partnerships Ecosystem, a platform integrating research, consulting, and AI partners to enhance research capabilities. This ecosystem aims to provide faster, smarter, and deeper insights, democratizing access to advanced tools for businesses globally. It is now available worldwide, with special offers for early adopters.

Read more →
Product

Build smarter, faster surveys with QuestionPro AI document import

QuestionPro has introduced a new AI-powered document import feature that streamlines survey creation. Users can upload documents like PDFs, Word, or Excel files, and the AI will automatically identify questions, apply logic, and structure the survey. This feature aims to reduce manual effort, enhance consistency, and speed up the survey-building process, making it ideal for research teams and agencies.

Read more →

QuestionPro Survey Software Profile

Company Name

QuestionPro Survey Software

Company Website

https://www.questionpro.com/

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE