Introducing Journey Layers Reducing clutter to increase understanding
QuestionPro introduces Journey Layers, a new feature in its journey mapping tool that simplifies complex customer experience maps. This feature allows CX professionals to focus on specific phases and... lanes, enhancing clarity and collaboration across teams. The layered approach supports better design and understanding of customer journeys, aligning with the reExperience model.
QuestionPro LiveCast brings real-time video feedback to market research surveys
QuestionPro introduces LiveCast, a new feature that integrates real-time video feedback into surveys, enhancing qualitative insights. Available from February 6, 2026, LiveCast allows respondents to r...ecord video responses, which are then analyzed using AI for sentiment and emotional signals. This innovation aims to provide richer context and faster insights without disrupting existing workflows.
QuestionPro Achieves ISO 42001 Certification, Strengthening Commitment to Ethical and Responsible AI Management - GlobeNewswire
QuestionPro has achieved the ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System, emphasizing its commitment to ethical AI management. This certification ensures that Q...uestionPro's AI systems are designed and managed with fairness, transparency, and security. The certification process included a comprehensive audit by SIS Certifications Pvt. Ltd., reinforcing QuestionPro's position as a leader in responsible research technology.
Share Dashboards with Custom Groups in QuestionPro EX Portal
QuestionPro has introduced a new feature in its Employee Experience Platform called Custom Groups Dashboard Sharing. This enhancement allows users to share dashboards with specific employee groups ba...sed on attributes like department, location, and role, improving data governance and user experience. The feature aims to provide targeted access to insights, enhancing data security and streamlining administration.
QuestionPro Launches Partnerships Ecosystem to Transform Research ...
QuestionPro has launched the QuestionPro Partnerships Ecosystem, a platform uniting research, consulting, and AI partners to enhance research capabilities. This ecosystem offers faster, smarter, and ...deeper insights, democratizing access to advanced tools for businesses globally. It aims to foster collaboration and is available worldwide, with special offers for early adopters.
QuestionPro Launches Partnerships Ecosystem to Transform Research Industry
QuestionPro has launched the QuestionPro Partnerships Ecosystem, a platform integrating research, consulting, and AI partners to enhance research capabilities. This ecosystem aims to provide faster, ...smarter, and deeper insights, democratizing access to advanced tools for businesses globally. It is now available worldwide, with special offers for early adopters.
Build smarter, faster surveys with QuestionPro AI document import
QuestionPro has introduced a new AI-powered document import feature that streamlines survey creation. Users can upload documents like PDFs, Word, or Excel files, and the AI will automatically identif...y questions, apply logic, and structure the survey. This feature aims to reduce manual effort, enhance consistency, and speed up the survey-building process, making it ideal for research teams and agencies.
QuestionPro Marketplace ?? Empowering The Future of Research
QuestionPro is set to launch its new Marketplace, designed to revolutionize research with speed, intelligence, and depth. This platform will offer AI-driven analytics, ready-to-launch solutions, and ...expert-led services to democratize advanced research capabilities. The Marketplace aims to empower businesses of all sizes with enterprise-grade tools, fostering deeper partnerships and knowledge exchange.
QuestionPro and Ario Launch First Platform to Close the Say/Do Gap in Market Research
QuestionPro and Ario have formed a strategic partnership to launch a platform that integrates consumer-consented transaction data with qualitative and quantitative insights. This collaboration aims t...o bridge the gap between consumer intentions and actual purchasing behavior, providing brands with a comprehensive view of consumer actions and enhancing decision-making.
QuestionPro and Ario Launch First Platform to Close the Say/Do Gap in Market Research
QuestionPro and Ario have formed a strategic partnership to launch a platform that integrates consumer-consented transaction data with survey insights, bridging the gap between consumer intent and ac...tual behavior. This collaboration provides brands with a comprehensive view of consumer behavior, enabling more informed decision-making.
QuestionPro Launches Partnerships Ecosystem to Transform Research Industry
QuestionPro has launched the QuestionPro Partnerships Ecosystem, a platform designed to enhance research capabilities through collaboration. This ecosystem integrates AI and automation, offering busi...nesses access to advanced research tools. It aims to democratize research capabilities, enabling faster, smarter, and deeper insights. The ecosystem is available globally, with special offers for early adopters.
QuestionPro has acquired Fathom, an AI startup specializing in qualitative research, to enhance its capabilities in analyzing open-ended feedback. This acquisition aims to integrate Fathom's AI techn...ology into QuestionPro's platforms, improving the extraction of insights from customer and employee feedback. The move is expected to provide businesses with deeper understanding and actionable intelligence, enhancing strategic decision-making.
QuestionPro has acquired Fathom to enhance its platform with advanced text analytics capabilities. This acquisition allows QuestionPro to integrate deep analysis of open-ended survey responses, lever...aging AI and human oversight for improved data interpretation. The move positions QuestionPro in a higher-value segment, focusing on insights rather than just data collection, and maintains continuity for existing Fathom clients.
QuestionPro Acquires Fathom to Lead in AI-Powered Open-Ended Analysis
QuestionPro has acquired Fathom, enhancing its AI-powered text analytics capabilities for open-ended survey data. This acquisition integrates Fathom's advanced text analytics into QuestionPro's platf...orm, improving thematic coding, multilingual analysis, and unstructured data querying. The move strengthens QuestionPro's leadership in AI-driven research solutions, offering customers enhanced insights and global support.
QuestionPro Acquires Fathom to Lead in AI-Powered Open-Ended Analysis
QuestionPro has acquired Fathom, a text analytics platform, to enhance its AI-powered research capabilities. This acquisition will integrate Fathom's advanced text analytics into QuestionPro's platfo...rm, improving open-ended data analysis with features like thematic coding and multilingual analysis. The move aims to provide organizations with more precise insights from unstructured data, strengthening QuestionPro's leadership in AI-driven survey solutions.
QuestionPro has acquired Patient Safety Group (PSG), enhancing its healthcare offerings by integrating PSG's safety data collection platform with its analytics services. This acquisition aims to impr...ove patient care by providing a comprehensive platform for healthcare systems. PSG will operate under QuestionPro, expanding services for healthcare industry clients.
QuestionPro Appoints Laura Baker, Former KnowledgeHound CEO, as President of ...
QuestionPro appointed Laura Baker, former CEO of KnowledgeHound, as its new president. Baker brings extensive experience in market research technology and executive leadership, strengthening Question...Pros management team to drive growth in survey software and insights solutions.
QuestionPro Appoints Laura Baker, Former KnowledgeHound CEO, as ...
QuestionPro has appointed Laura Baker as President of InsightsHub and Communities. Baker, formerly CEO of KnowledgeHound, will lead strategic growth for these platforms, enhancing research operations... and customer insights. Her extensive experience in SaaS and market research, including roles at KnowledgeHound and Mintel International, positions her to drive value and customer-led strategies at QuestionPro.
