Quantum360 Overview

Quantum360 is a cutting-edge customer marketing platform designed to increase sales and foster loyalty. Customer loyalty is enhanced through advanced marketing strategies.

Use Cases

Customers recommend Engaging And Following Up, Customise Loyalty Program, Create Engagement Based Loyalty, as the business use cases that they have been most satisfied with while using Quantum360.

Other use cases:

  • Lifetime Value Management
  • Segmentation And Targeting
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Quantum360.

Other priorities:

  • Acquire Customers
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Quantum360 Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Drive sales and return customers with this customer loyalty platform...." Peer review from BI WORLDWIDE

Peer review evidence (same sources as the product rating summary)

"...We partner with businesses, using the principles of behavioral economics, to develop measurable sales incentive, customer loyalty, employee engagement and event solutions that keep your company energized, inspired and moving forward...." Peer review
"...Drive sales and return customers with this customer loyalty platform...." Peer review from BI WORLDWIDE
"...With a robust and responsive design, it escalates loyalty and drives engagement like no other platform...." Quantum360 Customer Loyalty

Quantum360, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Quantum360 Customer wins, Customer success stories, Case studies

What makes Quantum360 ideal for Engaging And Following Up?

What benefits does Quantum360 offer for Customise Loyalty Program?

 

A major life sciences company - Pharmaceutical - Pharmaceutical

A major life sciences company used BI WORLDWIDE to boost sales team motivation and performance. The company needed a better way to manage sales incentive contests and improve communications. BI WORLD...WIDE delivered unified contest management, clearer leaderboards, and engaging structures. The company reached its $300 million annual sales goal. Sales teams stayed focused and motivated throughout the program.

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A leading insurance company - Insurance - Insurance

A leading insurance company wanted to increase the number of policies written by its independent agents. The company had strong training resources, but agent engagement was inconsistent. BI WORLDWIDE... provided a program to link training with sales growth. The initiative aimed to boost agent awareness, loyalty, and policy sales. Results focused on improving engagement and driving measurable sales outcomes.

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A major telecommunications company - Telecommunications - Telecommunications

BI WORLDWIDE helped a major telecommunications company motivate 50,000 employees with a sales incentive program. The three-month initiative used ten rule structures and clear metrics for each group. ...Employees engaged more, with platform logins up 11% and article views up 8%. The program generated $53 million in incremental revenue, 196% above the goal. Social engagement spiked 4x during event week, and satisfaction reached 99.5%. ROI exceeded 600%.

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ExxonMobil - Oil & Energy - Oil & Energy

ExxonMobil used BI WORLDWIDE to improve channel engagement and data visibility. The company faced challenges with limited access to distributor data. BI WORLDWIDE helped them engage distributor sales... reps and collect sell-through data. As a result, 69% of distributor reps participated. ExxonMobil saw a 5.7% increase in sales volume from new customers. They achieved 100% distributor sell-through data reporting.

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A telecommunications company - Telecommunications - Telecommunications

BI WORLDWIDE helped a telecommunications company improve new-hire onboarding. The company wanted to boost retention, speed up proficiency, and increase early satisfaction. BI WORLDWIDE built a 90-day... onboarding journey with welcome communications, branded merchandise, milestone rewards, and progress tracking. Retention reached 60% across 18,015 new hires, saving $31 million in onboarding costs. The program delivered a 7:1 return on engagement and high award redemption rates.

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A major telecommunications company - Telecommunications - Telecommunications

BI WORLDWIDE helped a major telecommunications company boost call center sales. The company needed a new way to motivate inbound reps and keep energy high. BI WORLDWIDE launched the Warehouse Windfal...l, an immersive reward program with leaderboards and travel prizes. The program drove a 10–15% sales lift and $15–20 million in extra revenue each year. Nearly 100% of reps joined, and over half of winners were first-timers.

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Quantum360 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for Quantum360

Top Failure Risks for Quantum360

BI Worldwide News

Awards

BI WORLDWIDE India is Great Place to Work Certified, Fifth Time in a Row

BI WORLDWIDE India has been awarded the Great Place to Work Certification for the fifth consecutive year. This recognition highlights the company's commitment to fostering a positive workplace culture, with 83% of employees affirming it as a great place to work. The certification underscores BI WORLDWIDE's focus on employee engagement and its goal to be among the top 100 Great Places to Work globally.

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Awards

BI WORLDWIDE India is Great Places to Work CertifiedTM, Fifth Time in a ...

BI WORLDWIDE India has been certified as a Great Place to Work for the fifth consecutive year, highlighting its commitment to an employee-first workplace. The certification recognizes the company's excellence in employee experience, with high scores in culture, leadership, and collaboration. CEO Siddharth Reddy emphasized the importance of an engaged workforce in achieving business outcomes and aims to be among the top 100 certified organizations globally.

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Product

BI WORLDWIDE launches Elevate Intelligence in EMEA to support enhanced employee recognition

BI WORLDWIDE has launched Elevate Intelligence in EMEA, an AI-powered suite designed to enhance employee recognition. The platform includes agents like Recognition, Celebration, Nomination, and Insight, which streamline recognition processes and integrate with tools like Microsoft Teams. Elevate Intelligence aims to increase engagement and recognition frequency while maintaining a personal touch.

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Product

AI-powered recognition: Delivering results from day one

BI WORLDWIDE has integrated IBM's watsonx AI into its recognition platform, enhancing employee recognition processes. This collaboration has led to a 20% increase in daily recognitions and a 7.8% reduction in session time, demonstrating the platform's efficiency. The AI-driven tool aids in crafting personalized messages, fostering a culture of meaningful recognition in workplaces.

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BI Worldwide Profile

Company Name

BI Worldwide

Company Website

https://www.biworldwide.com/

HQ Location

7630 Bush Lake Road, Minneapolis, MN 55439-2810, US

Employees

1001-5000

Social

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Financials

PRIVATE