No results found

Try adjusting your search terms

Restaurants Case Studies and Customer Success Stories with Punchh Platform

Lenny's Grill & Subs - Restaurants - Medium

Memphis, USA

Lenny's Grill & Subs used PAR Punchh to boost their loyalty program. They launched "Lenny's Day," an annual event for... loyalty members. On this day, they saw 14 times more same-day loyalty sign-ups than usual. Loyalty sales were four times higher than the daily average. Q4 sign-ups increased by 16% year-over-year. The program helped Lenny's build stronger community ties and drive customer engagement.

Read on →
 

Salsaritas - Restaurants - Medium

Charlotte, USA

Salsaritas used PAR Engagement to improve their restaurant loyalty program. The testimonial highlights their positive experience with the platform. Salsaritas... saw better customer engagement. The solution helped them connect with guests more effectively. The case shows the value of loyalty technology for restaurants.

Read on →
 

Veggiegrill - Restaurants - Medium

Los Angeles, USA

Veggiegrill used Punchh to improve their restaurant loyalty program. The solution helped them create better engagement with their customers. The... testimonial highlights how Punchh supported Veggiegrill in building stronger customer relationships. No specific metrics or numbers are mentioned in the content.

Read on →
 

Newk's - Restaurants - Medium

Jackson, USA

Newk's used PAR Engagement to improve their restaurant loyalty program. Lindsay Miller shared her experience with the platform. The testimonial... highlights how the solution helped Newk's engage customers. The case focuses on loyalty program management for restaurants. No specific metrics or numbers are mentioned in the content.

Read on →
 

Slim Chickens - Restaurants - Medium

Fayetteville, USA

Slim Chickens uses PAR Engagement to support their marketing technology. Kristen Gage, the senior director, shares her experience with the... platform. The testimonial highlights the value PAR Engagement brings to restaurant loyalty and marketing. No specific metrics or results are mentioned in the content.

Read on →
 

FAT Brands - Restaurants - Large

Beverly Hills, USA

FAT Brands uses PAR Engagement to improve restaurant loyalty. Lisa Cheatham shares her experience with the platform. The testimonial highlights... the value of customer engagement tools for restaurant chains. PAR Engagement helps FAT Brands connect with guests and drive repeat visits. The solution supports loyalty program management for large restaurant groups.

Read on →
 

FAT Brands - Restaurants - Large

Beverly Hills, USA

FAT Brands uses PAR Engagement to improve restaurant loyalty. Katie Thoms shares her experience with the platform. The testimonial highlights... the value of customer engagement tools for restaurants. PAR Engagement helps FAT Brands connect with guests and drive repeat visits. The solution supports loyalty program management for restaurant chains.

Read on →
 

Fridays - Restaurants - Large

Dallas, USA

Fridays uses Punchh to improve their restaurant loyalty program. The solution helps Fridays engage more customers and drive repeat visits.... Fridays benefits from better customer insights and targeted marketing. The partnership supports growth in their loyalty campaigns. Fridays sees stronger customer relationships with Punchh.

Read on →
 

Jason’s Deli - Restaurants - Medium

Beaumont, USA

Jason’s Deli uses PAR Engagement to improve customer loyalty. Kim Collura shares her experience with the platform. The testimonial highlights... the value of the solution for restaurant loyalty programs. The case focuses on customer engagement and satisfaction. No specific metrics or numbers are mentioned in the content.

Read on →
 

Pizza Factory - Restaurants - Small

Oakhurst, USA

Pizza Factory uses PAR Engagement to improve restaurant marketing. Jacqueline Smith, VP of Marketing, shares her experience with the platform.... The testimonial highlights how the solution supports customer engagement. The focus is on loyalty and marketing for restaurants. No specific metrics or numbers are mentioned in the content.

Read on →
 

Beef O’Brady’s - Restaurants - Medium

Tampa, USA

Beef O’Brady’s uses PAR Ordering for their restaurant operations. Jason Saposnik shares that the ordering process is seamless. The solution... helps streamline order management. Staff and customers benefit from easier transactions. The testimonial highlights improved efficiency in daily restaurant tasks.

Read on →
 

Tropical Smoothie Cafe - Restaurants - Large

Atlanta, USA

Punchh Loyalty helped Tropical Smoothie Cafe launch a mobile rewards app. The app drove digital sales to 35–65% of total... sales and boosted same store sales by 19.5%. 275,000 members migrated and 170,000 new members joined in the first month. Loyalty sales rose 51% year-over-year. The app offers personalized rewards, touchless payment, and easy reordering. Members can earn and redeem points online, in-cafe, or in-app.

Read on →
 

Savvy Sliders - Restaurants - Medium

USA

Savvy Sliders used PAR’s unified tech stack to support rapid growth and simplify operations. The brand consolidated POS, ordering, and... guest engagement under one platform. This reduced complexity for franchisees and improved guest experience. Loyalty program members now spend more than non-members. Real-time, targeted promotions drive traffic and sales. Franchisees can run campaigns more easily and focus on guests.

Read on →
 

Schlotzsky's - Restaurants - Large

Atlanta, USA

Punchh helped Schlotzsky's grow loyalty customers by 52% year over year. The restaurant chain used Punchh to unify rewards and... personalize offers across mobile, in-store, and web. Integration with POS and online ordering improved customer engagement. Offer redemptions rose 42% and loyalty check lift reached up to 16%. Schlotzsky's now delivers targeted, data-driven marketing to boost guest retention and sales.

Read on →
 

MOOYAH - Restaurants - Medium

Plano, USA

Punchh helped MOOYAH boost loyalty sales by 24% year-over-year. MOOYAH used Punchh to launch a mobile app and integrate with... online ordering, POS, and payment systems. The new digital loyalty program increased online sales by 57% and average order value by 24%. Curbside pickup and digital fundraising features were added quickly during the pandemic. MOOYAH gained better customer data and improved marketing campaigns with Punchh.

Read on →
 

Fazoli's - Restaurants - Large

Lexington, USA

Punchh helped Fazoli's replace old punch cards with a digital loyalty platform. Fazoli's used Punchh to track customer journeys and... deliver personalized offers. The mobile app saw over 270,000 downloads and a 4.3-star rating. Loyalty visit frequency grew by 38% and offer redemptions by 42%. Insights from Punchh let Fazoli's segment users and boost weekend visits by 491%.

Read on →
 

Genghis Grill - Restaurants - Medium

Irving, USA

Punchh helped Genghis Grill migrate 1. 2 million loyalty members to a new omnichannel platform. The restaurant saw a 90%...increase in offer redemptions after launching the mobile-first loyalty program. Monthly eClub sign-ups and app downloads reached up to 10,000. Genghis Grill gained better customer insights and improved campaign execution. The new system drove higher sales and loyalty participation rates.

Read on →
 

Schlotzsky's - Restaurants - Large

Atlanta, USA

Punchh helped Schlotzsky's run a national campaign to boost sales. They offered $2 off any Cinnapack for one week in... April. The campaign used email, push, and rich messaging to reach customers. As a result, average check size increased by about $5 compared to the previous month. Schlotzsky's credits Punchh for helping them stand out and grow their business.

Read on →
 

Cousins Subs - Restaurants - Medium

Milwaukee, USA

Cousins Subs used PAR Engagement to boost sales and awareness with omnichannel loyalty campaigns. They sent emails, push, and rich... messages to loyalty members. Campaigns promoted free delivery, curbside pickup, and referral bonuses. A QR code offer gave a free sub with purchase. These efforts helped drive business to all locations.

Read on →

Beef ‘O’ Brady’s - Restaurants

Beef ‘O’ Brady’s used PAR Ordering and Punchh Loyalty to improve the guest journey. The restaurant aimed for a seamless... experience for its customers. The solution combined ordering and loyalty features. This helped Beef ‘O’ Brady’s deliver better service. The focus was on guest satisfaction and smooth operations.

Read on →

Fuzzy’s Taco Shop - Restaurants - Large

Punchh Loyalty helped Fuzzy’s Taco Shop boost check-ins by 89%. The restaurant used AI-driven customer segmentation and a tiered membership... program. Integrations with POS, online ordering, and payments unified customer data. Loyalty sales rose 15% and feedback increased 26%. Fuzzy’s now delivers personalized offers and grows its superfan base with digital marketing.

Read on →

WaBa Grill - Restaurants - Large

Punchh helped WaBa Grill launch their first rewards app and loyalty program. WaBa Grill saw a 51% increase in loyalty... sales year-over-year and a 57% increase in loyalty visits. The Punchh platform integrated with POS, online ordering, and messaging tools. WaBa Grill used segmentation and targeted campaigns to win back customers. The solution made digital ordering and rewards easy for guests and franchisees.

Read on →

Charleys Philly Steaks - Restaurants - Large

Punchh helped Charleys Philly Steaks launch a custom mobile rewards app and loyalty program. Charleys replaced an outdated punch-card system... and gained over 250,000 loyalty members in a few months. The new app drove a 63% increase in participation rate and a 22% rise in average visits. 79% of members now subscribe to both email and in-app messaging. Franchisees saw more than 25% of sales come from digital channels.

Read on →

Fazoli’s - Restaurants - Large

Punchh helped Fazoli’s boost loyalty sales by 17% and online ordering sales by 5x. The restaurant chain used Punchh’s loyalty... platform, mobile app, and integrations with Olo and Brink POS to deliver seamless omnichannel experiences. Fazoli’s restructured its rewards program, letting members unlock rewards faster and redeem them more flexibly. These changes increased program profitability and improved customer satisfaction. Loyalty data drove targeted campaigns and supported new menu launches.

Read on →

Saladworks - Restaurants - Large

Punchh powers Saladworks Rewards, driving an 84% increase in loyalty sales year-over-year. Saladworks used Punchh to create personalized guest engagement... and deliver "WOW!" moments. The program boosted referrals by 106% quarter-over-quarter and raised loyalty retention to 47%. Integrated marketing and digital ordering helped digital orders grow from 12% to 30%. Saladworks leverages data insights and omnichannel campaigns to deepen guest relationships and brand advocacy.

Read on →

Church’s Texas Chicken - Restaurants - Large

Church’s Texas Chicken used a customer loyalty solution to improve guest engagement. The restaurant brand wanted to boost repeat visits... and reward loyal customers. They implemented a new loyalty program to make rewards easier to earn and redeem. As a result, Church’s Texas Chicken saw stronger customer retention and increased loyalty program participation.

Read on →

NORMS Restaurants - Restaurants - Medium

Punchh helped NORMS Restaurants boost same-store loyalty sales by over 100%. The restaurant chain used Punchh to launch targeted online... ordering campaigns and exclusive loyalty offers. NORMS integrated POS, online ordering, and messaging platforms for a seamless guest experience. Online loyalty sales rose 34% quarter-over-quarter, and average online order value increased by 16%. The loyalty program kept NORMS connected to customer preferences and drove growth during challenging times.

Read on →

Broken Yolk Cafe - Restaurants - Medium

PAR Punchh helped Broken Yolk Cafe modernize its loyalty program as it expanded into new markets. The restaurant used Punchh’s... Managed Services to create custom campaigns, personalized welcome journeys, and smarter segmentation. A back-to-school campaign drove nearly half of all loyalty redemptions for the year. The loyalty app now offers intentional, meaningful guest experiences. Broken Yolk is building a scalable playbook for both corporate and franchise teams.

Read on →

Pizza Factory - Restaurants - Large

Punchh powered Pizza Factory's loyalty app, driving a 182% increase in loyalty sales year-over-year. The restaurant chain launched targeted campaigns... and integrated POS and online ordering to boost app downloads and digital ordering. Loyalty visits rose by 93% and participation rate increased by 79%. The solution made ordering easy and rewarding for customers, leading to record-breaking results for Pizza Factory.

Read on →

Jason’s Deli - Restaurants - Large

Punchh helped Jason’s Deli evolve its Deli Dollars loyalty program. The restaurant chain used Punchh’s Strategy Services to extend its... marketing team and run targeted campaigns. A segmented weekend offer campaign drove $173K in extra revenue in 9 weeks. Nearly 90% of reward users returned for more weekend visits. Jason’s Deli improved customer engagement and sales with advanced segmentation and strategic planning.

Read on →
 

Pizza Factory - Restaurants - Medium

Oakhurst, USA

PAR Punchh helped Pizza Factory modernize its loyalty program. The new points-based system led to a 10x increase in redemption... sales. Guests now earn rewards faster, including popular items like extra cheese. Franchisees use local offer tools and monthly campaigns to boost engagement. The program rebuilt trust and participation among loyalty members. Pizza Factory now uses segmentation and receipt data for smarter offers.

Read on →
 

Pizza Factory - Restaurants - Medium

Oakhurst, USA

PAR Punchh helped Pizza Factory modernize its loyalty program. The new points-based system led to a 10x increase in redemption... sales. Franchisees saw more ROI and guests engaged more with the brand. The program now offers faster rewards, personalized offers, and supports local marketing. Pizza Factory also uses segmentation and POS integrations to drive smarter campaigns.

Read on →
 

Broken Yolk Cafe - Restaurants - Medium

San Diego, USA

Broken Yolk Cafe used PAR Punchh to modernize its loyalty program as it expanded into new markets. The team launched... custom campaigns and personalized guest journeys with help from Punchh’s Managed Services. A back-to-school campaign offering a free kid’s meal drove nearly half of all loyalty redemptions for the year. The loyalty app now features creative rewards and longer campaign durations. Broken Yolk Cafe built a scalable loyalty playbook for both corporate and franchise teams.

Read on →
 

Genghis Grill - Restaurants - Medium

Irving, USA

Punchh helped Genghis Grill migrate 1. 2 million loyalty members to a new omnichannel platform. The restaurant chain saw a...90% increase in offer redemptions within six months. Mobile app downloads and eClub sign-ups reached up to 10,000 per month. The new dashboard made it easy for staff to track customer behavior and run promotions. Genghis Grill achieved its highest loyalty participation rates and five straight quarters of sales growth.

Read on →
 

MOOYAH Burgers, Fries & Shakes - Restaurants - Medium

Plano, USA

Punchh helped MOOYAH Burgers, Fries & Shakes boost loyalty sales by 24% year-over-year. The restaurant chain used Punchh's loyalty platform... and mobile app to integrate online ordering, POS, and payment systems. During the pandemic, MOOYAH quickly launched curbside pickup and digital fundraising with Punchh's support. The brand saw a 57% increase in online sales and a 24% rise in average order value. MOOYAH gained better customer insights and improved loyalty participation through digital engagement.

Read on →
 

Saladworks - Restaurants - Medium

West Conshohocken, USA

Saladworks used the Punchh platform to launch its Saladworks Rewards program across 140+ locations. The goal was to create personalized... guest experiences and boost engagement. With Punchh, Saladworks saw loyalty sales rise by 84% year-over-year and referrals increase by 106% quarter-over-quarter. The program included a mobile app, POS integrations, and targeted campaigns. Digital orders grew from 12% to 30% in one year, showing strong results from their data-driven marketing strategy.

Read on →
 

Fazoli's - Restaurants - Medium

Lexington, USA

Fazoli's used the Punchh platform to power its loyalty program and mobile app. They restructured their rewards program, letting members... unlock rewards faster and redeem them more flexibly. Punchh integrated with Olo and Brink, enabling seamless online ordering and POS connections. From 2019 to 2020, Fazoli's saw a 17% increase in loyalty sales and a 5X jump in online ordering sales. The program also drove a 138% year-over-year spend lift and a 10% quarter-over-quarter participation rate increase.

Read on →
 

Pizza Factory - Restaurants - Medium

Oakhurst, USA

Punchh helped Pizza Factory boost loyalty sales by 182% year over year. The restaurant chain used targeted campaigns and a... rewards app to drive more online orders and app downloads. They offered $5 rewards for new app users and referrals. Online sales rose by 75%. Loyalty visits increased by 93% and participation rate by 79%.

Read on →
 

Fuzzy's Taco Shop - Restaurants - Medium

Fort Worth, USA

Punchh helped Fuzzy's Taco Shop boost sales by 25. 9% during a Cinco de Mayo campaign. The restaurant used Punchh's...loyalty platform to run a guacamole-themed promotion. Over 1,700 guests entered for a chance to win free chips and guacamole for a year. The campaign drove a 20.4% increase in guacamole sales. 82% of sales came from off-premises channels, up from 21% in 2019.

Read on →
 

Beef ‘O’ Brady’s - Restaurants - Medium

Tampa, USA

Beef ‘O’ Brady’s used PAR Ordering and Punchh Loyalty to improve the guest journey. The restaurant aimed to make ordering... and loyalty easier for customers. The solution helped create a seamless experience for guests. This led to better customer satisfaction and smoother operations.

Read on →
 

Newk's - Restaurants - Medium

Jackson, USA

PAR Engagement worked with Newk's to improve their guest engagement platform. Newk's joined the Voice of the Customer Program to... share feedback and learn from other users. Their input helped shape new features like campaign management and segment reporting. Newk's found value in hearing how others use the platform and in sharing their own experiences. The collaboration led to updates that made the platform easier to use for everyone.

Read on →
 

Saladworks - Restaurants - Medium

West Conshohocken, USA

Punchh helped Saladworks grow loyalty sales by 84% year-over-year. The Saladworks Rewards program used data-driven guest engagement and personalized campaigns.... Referrals increased by 106% quarter-over-quarter. Loyalty retention reached 47% in Q2 2021. Digital orders rose from 12% to 30% in one year. Saladworks used integrated marketing and omnichannel touchpoints to create memorable guest experiences.

Read on →
 

Fazoli’s - Restaurants - Medium

Lexington, USA

Fazoli’s used the Punchh platform to power its loyalty program and mobile app. They integrated with Olo for online ordering... and Brink POS. Loyalty sales rose 17% and online ordering sales grew 5x. The program helped increase sales by 15% and traffic by 14% in 2020. Members now unlock rewards faster and have more redemption options. Fazoli’s used data-driven campaigns to engage guests and support new product launches.

Read on →
 

Pizza Factory - Restaurants - Medium

Oakhurst, USA

Punchh powered Pizza Factory's loyalty app, driving a 182% increase in loyalty sales year over year. The restaurant chain launched... targeted campaigns and fun rewards to boost app downloads and digital ordering. Their integrated marketing strategy included POS and online ordering integrations, social media, and referral incentives. Loyalty visits rose by 93% and participation rate by 79%. Online sales also increased by 75%.

Read on →
 

WaBa Grill - Restaurants - Medium

City of Industry, USA

Punchh helped WaBa Grill launch its first rewards app and integrated loyalty program. WaBa Grill saw a 51% increase in... loyalty sales year-over-year. Loyalty visits grew by 57% and 25% of eClub members converted to loyalty. Punchh integrations enabled seamless digital ordering and delivery. The solution improved marketing agility and kept franchisee costs low.

Read on →

Church’s Texas Chicken - Restaurants - Large

Atlanta, USA

Church’s Texas Chicken used PAR Engagement to improve customer loyalty. They wanted to make guests come back more often. The... solution helped them connect better with their customers. Church’s Texas Chicken saw more repeat visits. Their loyalty program became stronger and more effective.

Read on →
 

MAD Greens - Restaurants - Small

Denver, USA

PAR Punchh helped MAD Greens boost customer retention and loyalty sales. The restaurant used Punchh’s data insights to create targeted... campaigns and personalized offers. MAD Greens saw an 18% share of total sales from loyalty program members and a 14.85% participation rate in 2023. The brand ranks above the 75th percentile for converting signups into repeat visits. Gamified challenges, like a juice challenge, increased visit frequency and engagement.

Read on →
 

NORMS Restaurants - Restaurants - Medium

Los Angeles, USA

NORMS Restaurants used Punchh to launch a branded loyalty program and online ordering app. They shifted focus to online ordering... and pickup after customer surveys. The marketing team ran targeted campaigns and in-app messaging to boost digital engagement. NORMS saw a 100%+ increase in same-store loyalty sales and a 34% rise in online loyalty sales. The average online order check grew by 16%.

Read on →
 

Jason’s Deli - Restaurants - Medium

Beaumont, USA

Jason’s Deli used Punchh to improve their Deli Dollars loyalty program. They added new segmentation tactics and targeted campaigns. A... weekend traffic campaign brought in $173K in extra sales in 9 weeks. The Punchh Strategy Services team helped Jason’s Deli use data to engage customers. Their small marketing team got support to run more effective loyalty campaigns.

Read on →
 

Jack’s Family Restaurants - Restaurants - Large

Birmingham, USA

Jack’s Family Restaurants used Punchh to improve its customer engagement. The company integrated Punchh Loyalty with its POS and online... ordering systems. Jack’s delivered personalized rewards and used automated segmentation to target customer groups. Data-driven insights helped Jack’s optimize marketing and boost franchisee profitability. The result was a 56% increase in year-over-year loyalty transactions and a 40% rise in retention rates.

Read on →
 

Tropical Smoothie Cafe - Restaurants - Large

Atlanta, USA

Tropical Smoothie Cafe used Punchh Loyalty to improve customer engagement. They integrated loyalty, promos, and coupon codes with their POS... and online ordering. During their first member appreciation week, loyalty transactions rose by 46%. 22% of guests tried a new food item. Data from Punchh helps them create better offers and boost franchisee profits.

Read on →
 

Condado Tacos - Restaurants - Medium

Columbus, USA

Condado Tacos used Punchh’s loyalty software to build a digital rewards program. They faced challenges in creating a unique loyalty... experience. With Punchh, they unified marketing and loyalty into one system. They launched a tiered rewards program called Buds with Benefits. Targeted campaigns helped boost customer engagement. The result was a 44% customer retention rate.

Read on →
 

Pancheros - Restaurants - Medium

Coralville, USA

Pancheros used PAR Engagement to transform its loyalty program. They moved from a traditional approach to a digital-first strategy. The... new loyalty program drove customer retention rates up to 47%. Franchisees gained access to data-driven insights and targeted marketing tools. Pancheros saw increased sales and a more engaged customer community.

Read on →
 

MOOYAH Burgers, Fries & Shakes - Restaurants - Medium

Plano, USA

MOOYAH Burgers, Fries & Shakes restructured its loyalty program and mobile app. The company used new acquisition strategies to boost... loyalty program success. Campaign engagement increased by 535%. MOOYAH focused on customer loyalty and digital engagement. The case highlights how a restaurant brand can drive growth with loyalty technology.

Read on →
 

Zippy’s - Restaurants - Medium

Honolulu, USA

Zippy’s used Punchh to modernize its customer loyalty program. The restaurant chain launched Zipster Rewards, integrating it with their POS... and online ordering. Participation in the program reached 30%. Visits increased by 45% quarter over quarter. Zippy’s now uses data from Punchh to personalize marketing and improve customer engagement.

Read on →
 

Church’s Texas Chicken - Restaurants - Large

Atlanta, USA

Church’s Texas Chicken used PAR Punchh to launch its Real Rewards loyalty program. In the first quarter, over 400,000 customers... signed up. The program drove a 19.82% increase in customer spend. Church’s strengthened customer relationships and accelerated digital transformation. The loyalty platform helped boost engagement and growth.

Read on →
 

Zippy’s - Restaurants - Medium

Honolulu, USA

Punchh helped Zippy’s launch the Zipster Rewards program. The new loyalty program integrated with Oracle POS and Olo online ordering.... Zippy’s saw a 45% increase in visits quarter over quarter. The program achieved a 30% participation rate. Zippy’s used customer data to improve marketing and customer experience. The rollout included special support for seniors and a multi-stage marketing campaign.

Read on →
 

MAD Greens - Restaurants - Small

Denver, USA

PAR Punchh helped MAD Greens boost customer retention and loyalty sales. The restaurant used targeted campaigns and personalized incentives to... engage guests. After integrating Punchh, MAD Greens saw a 47% retention rate in Q3 2023. Loyalty sales increased by 15% year-over-year. The loyalty program drove a 23% participation rate and 18% of total sales. MAD Greens used data insights to deliver tailored offers and launched gamified challenges to increase visit frequency.

Read on →
 

Pancheros - Restaurants - Medium

Iowa City, USA

Pancheros used Punchh to launch their Burritos with Benefits loyalty program. They focused on mobile ordering, app-based promotions, and data-driven... marketing. The program achieved a 47% retention rate in Q3 2023, well above the industry average. Pancheros also saw a 15.16% increase in loyalty sales year-over-year. Their targeted campaigns, like National Queso Day and $1 Burrito events, drove app adoption and customer engagement.

Read on →
 

Jack's Family Restaurants - Restaurants - Medium

Birmingham, USA

Punchh helped Jack's Family Restaurants increase year-over-year loyalty transactions by 56%. The platform unified guest data and enabled personalized rewards,... like free milkshakes or biscuits based on customer preferences. Jack's used Punchh to run targeted campaigns and segment guests, boosting retention rates by 40%. The integration with POS and online ordering gave real-time insights and improved guest engagement. Jack's now delivers a more customized digital experience and tracks loyalty program success daily.

Read on →
 

Jason’s Deli - Restaurants - Medium

Beaumont, USA

Jason’s Deli used Punchh’s Strategy Services to improve its Deli Dollars loyalty program. The team helped Jason’s Deli segment customers... by behavior, not just demographics. They launched targeted weekend offers to loyalty members who had never visited on weekends. Over 9 weeks, this campaign drove $173K in extra weekend revenue. Nearly 90% of participants returned for more weekend visits, showing strong engagement.

Read on →
 

Fuzzy’s Taco Shop - Restaurants - Medium

Fort Worth, USA

Punchh helped Fuzzy’s Taco Shop boost check-ins by 89% using AI-driven customer segmentation. The new loyalty app and rewards program... encouraged guests to try new menu items. Integrations with POS, online ordering, and payments created a seamless experience. Fuzzy’s saw a 15% rise in loyalty sales and a 26% increase in feedback. The program used personalized offers and feedback to grow their superfan base.

Read on →
 

El Pollo Loco - Restaurants - Large

Costa Mesa, USA

Punchh helped El Pollo Loco launch a custom loyalty program, growing membership to 1. 9 million. The platform integrated with...e-commerce and POS systems for seamless omnichannel marketing. Digital sales rose to 9% of total sales, and delivery reached 6%. Loyalty member spend increased by 7% year-to-date and 11.9% year-over-year. Personalized campaigns drove engagement and higher same store sales.

Read on →
 

Famous Dave's - Restaurants - Large

Minnetonka, USA

Punchh helped Famous Dave's boost loyalty sales by 48% year over year. The restaurant chain used Punchh's loyalty platform and... mobile rewards app to capture first-party data and engage customers across channels. Integrations with POS, online ordering, and email enabled more personalized offers and messaging. Famous Dave's saw a 32% increase in loyalty check-ins and a 20% rise in participation rates. The solution allowed targeted campaigns and improved customer relationships without raising discount rates.

Read on →
 

NORMS Restaurants - Restaurants - Medium

Los Angeles, USA

Punchh helped NORMS Restaurants boost same-store loyalty sales by over 100%. The restaurant chain used targeted online ordering campaigns and... exclusive loyalty offers. They integrated POS, online ordering, and messaging platforms for a seamless customer experience. NORMS shifted focus to branded online ordering and pickup, responding to customer preferences. The result was a 34% increase in online loyalty sales and a 16% rise in average online order value.

Read on →
 

Tropical Smoothie Cafe - Restaurants - Large

Atlanta, USA

Punchh powered the Tropic Rewards loyalty program for Tropical Smoothie Cafe. The brand saw a 69% increase in membership year-over-year.... They used Punchh to send targeted offers and run campaigns that boosted engagement and sales. The app made it easy for members to earn, redeem, and pay both online and in-store. During Tropic Fan Fest, loyalty transactions rose by 46% and 22% of guests tried a food item for the first time.

Read on →
 

Shane’s Rib Shack - Restaurants - Medium

Atlanta, USA

Punchh helped Shane’s Rib Shack launch a branded mobile rewards app. The app integrated with their POS and online ordering... systems. Shane’s Rib Shack saw an 11% year-over-year increase in loyalty participation. Loyalty sales rose 5% quarter-over-quarter, and spend lifted 17% year-over-year. The new platform enabled omnichannel engagement and more targeted offers for guests.

Read on →
 

MOOYAH Burgers, Fries & Shakes - Restaurants - Medium

Plano, USA

Punchh helped MOOYAH Burgers, Fries & Shakes overhaul their loyalty program and mobile app. MOOYAH saw a 535% year-over-year increase... in engagement and a 36% rise in loyalty program acquisition. The new tiered rewards structure and revamped app boosted customer sign-ups by 112%. Integration with PAR Brink POS and SMS promotions drove more personalized communication. MOOYAH’s focus on digital loyalty and guest experience led to higher brand loyalty and revenue growth.

Read on →
 

Charleys Philly Steaks - Restaurants - Large

Columbus, USA

Charleys Philly Steaks used Punchh to launch a new mobile rewards app and loyalty program. They replaced an outdated punch-card... system and gained over 250,000 loyalty members in just a few months. The new app integrated with POS and online ordering, boosting digital sales. Participation rates grew 63% and average visits increased by 22%. Members now spend 2.3 times more than non-loyalty guests.

Read on →
 

Condado Tacos - Restaurants - Medium

Columbus, USA

Condado Tacos used Punchh to launch a creative digital loyalty program. They wanted to boost brand awareness and make every... guest feel special. Punchh helped them manage marketing and loyalty in one place. The "Buds with Benefits" rewards program offered unique, non-discount perks. Condado Tacos saw a 44% retention rate, a 37% increase in loyalty sales year-over-year, and a 20% rise in new referrals quarter-over-quarter.

Read on →
Show More

Retail Case Studies and Customer Success Stories with Punchh Platform

 

Stinkers - Retail - Small

USA

Stinkers used PAR Engagement to improve their customer loyalty program. The testimonial from Billy Colemire highlights positive results. The solution... helped Stinkers engage more customers. The business saw better loyalty and satisfaction. The case shows how retail brands can benefit from engagement platforms.

Read on →
 

Casey's General Store - Retail - Large

Ankeny, USA

Casey's General Store used Punchh to launch a mobile rewards program. They faced tough competition and lacked a loyalty program.... Punchh helped them integrate loyalty offers with their point-of-sale and fuel pump systems. The new program drove 5 million loyalty sign-ups. Now, 25% of all transactions use rewards. Casey's can deliver personalized offers and boost store visits.

Read on →
 

Huck's - Retail - Medium

Carmi, USA

PAR Punchh helped Huck's launch a customized loyalty program across 124 Midwest stores. The solution included a branded mobile app,... POS integration, and age validation for special offers. Huck's saw 20,000 signups at launch and tripled their goal for online ordering. Customers now get personalized offers and rewards, driving more visits and engagement. Employees are also rewarded for promoting the program, boosting participation and hiring.

Read on →
 

Huck's Market - Retail - Medium

Carmi, USA

Punchh helped Huck's Market launch the Huck’s Bucks Bigg Rewards loyalty program. The app drove 20,000 signups at launch and... tripled the goal for online ordering. Customers now get personalized offers and rewards in-store, at the pump, and online. The program integrates with POS and age validation for special offers. Employees are rewarded for promoting the program, boosting engagement. Huck’s saw more loyalty visits and improved customer experience.

Read on →

Food & Beverages Case Studies and Customer Success Stories with Punchh Platform

 

HTeaO - Food & Beverages - Small

Fort Worth, USA

HTeaO uses PAR Engagement to better understand their customers. The platform helps them track guest preferences and behaviors. This insight... lets HTeaO improve their loyalty programs. They can now make smarter marketing decisions. HTeaO sees more engaged guests and better results from their campaigns.

Read on →
 

Beans & Brews - Food & Beverages - Medium

Salt Lake City, USA

Punchh helped Beans & Brews move from outdated loyalty cards to a digital, omnichannel loyalty program. The new mobile app... and POS integration let customers pay and earn rewards in any channel. Beans & Brews saw a 36% loyalty program participation rate and doubled visit frequency. They also achieved a 19% lift in overall check size. The platform made it easy to run targeted campaigns and communicate with guests.

Read on →
 

Robeks - Food & Beverages - Medium

Los Angeles, USA

Robeks used PAR Punchh to boost customer retention with creative loyalty campaigns. They leveraged customer data to personalize offers and... segment audiences. The platform's POS integration made campaign management easy. Robeks achieved a 27% participation rate and a 43% retention rate. Targeted campaigns, like National Smoothie Day, increased engagement. The loyalty program led to more frequent visits and higher customer satisfaction.

Read on →
 

Robeks - Food & Beverages - Medium

Los Angeles, USA

PAR Punchh helped Robeks boost its loyalty program with creative campaigns. Robeks used customer data to target guests and run... unique promotions like National Smoothie Day. The platform made it easy for Robeks to control campaigns and segment users. Robeks achieved a 27% participation rate and a 43% retention rate. The loyalty program increased check-in frequency and grew their customer database. Robeks managed discount rates to keep franchisees profitable.

Read on →

Customer Success Stories of Punchh Platform

 

Mr. Pickles Expands PAR Technology Partnership With New Loyalty and Ordering Platform - The Wise Marketer

Mr. Pickles has expanded its partnership with PAR Technology by adopting a new loyalty and ordering platform. This collaboration enhances... Mr. Pickles' customer engagement capabilities through advanced technology solutions.

Read on →
 

Krystal Restaurants picks PAR Punchh solution to power loyalty programme Club Krystal

Krystal Restaurants has selected PAR Punchh to power its new loyalty program, Club Krystal. This program aims to deliver personalized... savings and rewards across Krystal's nearly 300 locations. The Punchh platform, part of the broader PAR Engagement suite, supports over 275 restaurant brands globally, enhancing guest engagement through personalized experiences and seamless scaling.

Read on →