Real-World Case Studies and Customer Success Stories with Prompt.io

Prompt. io helped Hope For Paws re-engage lapsed donors using text messaging. The non-profit needed a better way to share...long-form rescue videos and boost donor retention. With Prompt.io, they sent text messages paired with email, achieving up to a 20% conversion rate. Texts with video images saw a 7% to 13% click-through rate, double that of email. This approach reduced donor churn and increased donations.
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Prompt. io peer-to-peer texting helps nonprofits boost fundraising. Organizations using Prompt.io see at least a 3 to 1 return on...investment. For every $1 spent on texting, they get $3 in donations. Text messaging increases donor engagement. Nonprofits use Prompt.io to improve campaign results.
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Prompt. io helped the City of Toronto launch a texting hotline for COVID-19 vaccination sites. Residents text their postal code...to get the five nearest clinics and pharmacies. The solution was set up in just a few hours using the city's API. Prompt.io enabled multi-lingual support in 11 languages. The city can also send broadcast alerts to residents using the platform.
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Prompt. io helped the Illinois Senate Democratic Caucus adapt to the 2020 election challenges. The team used Prompt.io’s texting platform...to engage voters in eight targeted campaigns. They quickly set up the solution and sent two to four rounds of targeted texts each week. Automation features like macros and tags improved efficiency and voter experience. ISDC won all eight races, using data to refine outreach and boost turnout.
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Prompt. io integrated its text messaging platform with Duck Creek Technologies. This enabled Duck Creek to offer text-led claims and...policyholder communications. The integration allows insurers to collect and exchange structured data via text. This reduces claims processing times and supports touchless claims automation. Duck Creek customers now have a branded, mobile-first experience for FNOL and claims updates.
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Prompt. io Messaging Suite let the CEO build an Iowa caucus app in just 10 minutes. The video shows how...the app could have avoided the problems seen in the Democratic caucuses. The process was fast and simple. The app was built without errors or delays. This highlights the platform's speed and reliability for rapid app creation.
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Prompt. io helped political campaigns connect with voters during the coronavirus pandemic. Campaigns used the platform to answer questions, share...updates, and provide support. Candidates like Nancy Mace and Shevrin Jones used text and social media to offer advice and resources. The Joe Biden campaign checked in on voters and linked them to local help. Prompt.io enabled campaigns to keep serving people when in-person events were not possible.
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