Experience platform to drive customer, employee, product and brand experience.
Media Production Case Studies and Success Stories with Platform One
CASE STUDY Bauer Media
Platform One helped Bauer Media get fast insights during Covid-19 using their community tool, The Inside Panel. Bauer Media used this to track customer feelings and changing habits in real time. The ...Inside Panel delivered a 500% ROI on new business. It answered 70% of all research requests, saving time and money. 77% of users made it their top choice for gaining insight.
Design Case Studies and Success Stories with Platform One
CASE STUDY Are Media
Platform One helped Are Media build the 'Insiders' insight community. Over 10,000 women joined, creating more than 450,000 conversations. The platform made it possible to get insights in days instead... of months. Are Media used these insights to better understand their audience. The community gave readers a real-time voice and quick feedback.
Financial Services Case Studies and Success Stories with Platform One
CASE STUDY Westpac Group
Platform One's Insights Hub helped Westpac Group bring all key business information into one place. The Insights team saved 65 hours each week searching for research. The ROI was between 5 and 10 tim...es the investment. Now, up to 1,800 people can access over 1,500 pieces of data and insight. More staff are using existing knowledge instead of commissioning new research.
Consumer Goods Case Studies and Success Stories with Platform One
CASE STUDY George Weston Foods (Tip Top)
Platform One helped George Weston Foods’ brand Tip Top use insight-driven marketing to spot new shopping trends. The solution used attitudinal segmentation to better understand customers. Tip Top ran... the most successful TV campaign in company history. New product development brought in $104 million in retail sales over two years. Products were twice as likely to succeed compared to the industry average.
Platform One helped Sodebo use an insight community to learn what their customers want. Sodebo cut research costs by 70%. 75% of community members are very happy. Sodebo now works faster and saves mo...ney. Studies that used to cost 100K now cost 30K. Sodebo is the top ready meals and sandwiches maker in France.
Automotive Case Studies and Success Stories with Platform One
CASE STUDY carsales.com Ltd
Platform One helped carsales.com Ltd improve the seller experience using contextualization and segmentation. Eight internal teams now use community insight. Distribution costs dropped by 25%. The com...pany now shares insights more widely. A chief customer officer said having engaged members to test campaigns is invaluable.
