Real-World Case Studies and Customer Success Stories with Patron Management

Leap Event Technology helped State Farm Arena improve their email marketing. The arena team had limited resources and could not do A/B testing before. Leap managed their email campaigns and made mess...aging more cohesive. With Leap, State Farm Arena saved time and got expert advice. Their parking pass sales increased by 25% after using targeted email campaigns and A/B testing.
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TicketLeap Pro helps The Complex, a top Salt Lake City music venue, run concerts and events smoothly. The Complex uses TicketLeap Pro for fast ticketing, easy email updates, and automated daily repor...ts. The platform saves staff time by letting them set up ticket links in under ten minutes and send reports in minutes instead of hours. TicketLeap Pro also helps The Complex track marketing results and improve fan experiences, like offering cashless parking. In 2023, over 180,000 people attended their concerts.
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Leap Event Technology's patron management solution helped American Shakespeare Center unify their team and streamline ticketing, CRM, and fundraising. They saw a 235% increase in workshop attendance ...on Homeschool Days in 2023. In 2024, patrons from their local radius grew by 38%, and patrons from Virginia increased by 45.1%. Custom reports now take 30 minutes or less to generate. The Salesforce CRM enables personalized outreach and improved patron retention.
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Leap Event Technology helped State Farm Arena improve their email marketing. The arena team had limited resources and could not do A/B testing before. Leap managed their email campaigns and made mess...aging more cohesive. With Leap, State Farm Arena saved time and got expert advice. Their parking pass sales increased by 25% after using targeted email campaigns and A/B testing.
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TicketLeap Pro helps The Complex, a top Salt Lake City music venue, run concerts and events smoothly. The Complex uses TicketLeap Pro for fast ticketing, easy email updates, and automated daily repor...ts. The platform saves staff time by letting them set up ticket links in under ten minutes and send reports in minutes instead of hours. TicketLeap Pro also helps The Complex track marketing results and improve fan experiences, like offering cashless parking. In 2023, over 180,000 people attended their concerts.
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Leap Event Technology's patron management solution helped American Shakespeare Center unify their team and streamline ticketing, CRM, and fundraising. They saw a 235% increase in workshop attendance ...on Homeschool Days in 2023. In 2024, patrons from their local radius grew by 38%, and patrons from Virginia increased by 45.1%. Custom reports now take 30 minutes or less to generate. The Salesforce CRM enables personalized outreach and improved patron retention.
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TicketLeap Pro helped Awesome Con solve problems with merch sales, attendee support, and event operations. Awesome Con used TicketLeap Pro’s upsell feature to offer merchandise during online checkout.... This led to a 400% year-over-year increase in online merchandise sales. Ticket revenue increased by 121%. The platform also provided over 30 hours of on-site support and resolved more than 1,200 attendee requests. Awesome Con now delivers a better experience for fans and staff.
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TicketLeap Pro helped Awesome Con solve problems with merch sales, attendee support, and event operations. Awesome Con used TicketLeap Pro’s upsell feature to offer merchandise during online checkout.... This led to a 400% year-over-year increase in online merchandise sales. Ticket revenue increased by 121%. The platform also provided over 30 hours of on-site support and resolved more than 1,200 attendee requests. Awesome Con now delivers a better experience for fans and staff.
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TicketLeap Pro by Leap Event Technology helped Ice Castles solve long admission lines, high customer support needs, and missing marketing data. Ice Castles used TicketLeap Pro’s timed entry feature t...o control crowd flow and improve attendee experience. The solution also handled customer support and provided better marketing insights. As a result, Ice Castles saw a 93% average year-over-year growth in ticket sales, resolved 17,000 support requests per season, and reduced entry wait times by 2 hours.
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TicketLeap Pro by Leap Event Technology helped Ice Castles solve long admission lines, high customer support needs, and missing marketing data. Ice Castles used TicketLeap Pro’s timed entry feature t...o control crowd flow and improve attendee experience. The solution also handled customer support and provided better marketing insights. As a result, Ice Castles saw a 93% average year-over-year growth in ticket sales, resolved 17,000 support requests per season, and reduced entry wait times by 2 hours.
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Leap Event Technology helped the Kansas City Chiefs improve their marketing and CRM operations. The Chiefs used Leap to centralize their CRM data and automate lead management. This made it easier for... sales and fan development teams to track and follow up with fans. Leap also managed digital ad campaigns across platforms like Meta and Google Ads, running about 65 campaigns in 2024. The Chiefs saw a big increase in conversions and return on ad spend after using Leap's solutions.
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Leap Event Technology helped the Kansas City Chiefs improve their marketing and CRM operations. The Chiefs used Leap to centralize their CRM data and automate lead management. This made it easier for... sales and fan development teams to track and follow up with fans. Leap also managed digital ad campaigns across platforms like Meta and Google Ads, running about 65 campaigns in 2024. The Chiefs saw a big increase in conversions and return on ad spend after using Leap's solutions.
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